Why does LL have such a bad image?

Browner than the deepest shade of brown in brownland

also before blaming SL or LL, stop and look at what kind of system you have

I just upgraded my video card, not a major upgrade mind you, however the change is awesome, lag is nearly gone for me...

(I am not a basher of LL, don't ever think I have, sure I get frustrated, but not to the point I start blaming them, nor am I a cheerleader of LL, I like SL, I play it, if it is laggy or breaks or whatever, life goes on, I just wait till I can play it again)

PS my frame rate went from 4 fps to about 25 fps... (and that is from 4 low end settings, to 25fps higher end with windlight turned on) could not even use windlight on my old card

heh so... even though you might think your card or system "should" handle it... it might not be sl or ll in "some" cases

none of what I complain about has to do with my system, its ill thought out changes. IDV? This new Blog, forum and modding of, I never complain about system side, but crashing may be my fault however I never crash at other online sites....

I doubt the problems I have with SL are on my end.


Processor: Intel(R) Core(TM)2 Duo CPU E6850 @ 3.00GHz, 3000 Mhz, 2 Core(s), 2 Logical Processor(s)

MOBO: ASUS P5N-E SLI

Total Physical Memory: 4,093.75 MB

OS Name: Microsoft® Windows Vista™ Home Premium

System Type: x64-based PC

Graphics Card (s): 2 Name NVIDIA GeForce 8800 GT

And there lies a large part of the flamming against LL (not necessarily you specifically....but that attitude). On the surface your system should handle SL quite nicely. And, I actually believe it probably does. However, when you do crash and wind up at your desktop unexpectedly, the very first thought that comes your mind is "SL crashed my computer". It is often not SL that actually crashed your computer, but something else (like a graphics card hiccup, some background program kicked in, you forgot to turn off Skype.......anything). Sometimes the intensiveness of SL's graphics and computational requirements just overcome your computer's ability to cope.....it crashes.

But, no one ever wants to think that it may be their system........afterall it never crashes except on SL. But, what other program do you ever run that is as intensive as SL? Probably none........actually, if you are using a home computer I go out on a limb and say "none".

All that contributes to the daily SL bashing........and almost all of that is not SL and LL's fault. It's your system. Think of all the compters that are lower end than yours and they do not crash excessively. Or if they do, the people using those computers know what really crashed.

They whine, they cry, they gripe, they moan....yet here they are day after day!

It is a fact that for every one person who complains, ten others are perfectly satisfied. They just don't speak up enough!

I love SL - have since I started it four and a half years ago. It has provided a wonderful, creative outlet for me and I am a full blown addict. The people who have created and the people who work diligently to keep it running as well as they can with the technology they have available are sorely under-appreciated. They often have a thankless job but still manage to plaster that smile on and provide courteous service to everyone, even if that person is bashing them every time they open their mouth.

Linden Labs is not out to get you. It's a business, yes. Of course they want to make money...that's what having a business is all about. So they do it intelligently by providing good service and a product that you will keep coming back for. Are they perfect? Of course not - and I dare you to show me anyone who is. They make mistakes, they overlook things, they screw up but news flash! They're human! And despite our best efforts, we are flawed.

My unsolicited advice to any who feel it necessary to gripe about every little thing that doesn't go your way: first, get over yourself. Second, put yourself in their shoes for once. Third, if you can do it better, get yourself some capital and start your own Second Life and finally....if you don't like it, QUIT LOGGING ON!!!

Grace's rant is done. Time for cake!

The problem is that, as with any company, LL have to make trade-offs in order to stay in business. The difficulty in SL is that those trade-offs are much, much more difficult; and much, much more emotive.

For example, LL have to be very careful with the balance between content creators and content consumers. Content consumers are the ones who actually bring US$ into the world from the outside. Content creators often don't, or try to avoid doing so - but, they add the value to the world which inspires consumers to do so. But, the actual value of what creators produce also depends on a whole set of other interlocking factors, some of which are socially based, and which differ all across the population. Most people in-world don't need to deal with these - but the Lindens do. And of course, it's emotive for everyone involved. If a change is bad for consumers, they complain that they've paid money and deserve service. If a change is bad for creators, they complain that they've worked hard and deserve respect.

I thought I made it quite clear that my problems with LL have nothing to do with the system.... it has its problems of course but I do NOT slam them for that, I slam them for lies and past performance and CS.

awww the old 'if you dont like it, leave card'.... I stay because I have many friends here and firmly believe in what my sig says.

I agree with the if you don't like it leave it card

There was a few games I played, that even thought I liked them, at first, it got to the point where I no longer liked them, due to loss of interest and sometimes due to the game having issues

did I go on their forums and bitch and moan and continue to play? Nope... I left

so seriously, if someone doesn't like SL, then why remain, just leave

If you like it but are frustrated, coming on the forums and screaming and yelling and throwing blame everywhere will get you maybe, some fellow users who agree, and a handful who will scream and yell back

if it frustrates you to the point where you no longer enjoy it and it pisses you off more than you might enjoy it.....

leave

(this post is directed at no one person, the you, is a general you. If you feel that this post was directed at you, ask yourself why)

I have no idea how others really feel about SL, I can only say how I feel about SL.

I stay because I like it, I get frustrated from time to time, but I don't blame the employees of LL, I don't blame other players, when I get frustrated the only person or thing I blame is me, and my PC.

actually Im not frustrated and I do have many friends in SL and they are why I stay, however if I see something wrong I will speak up could be considered a try to improve SL, ya think?

I have never had any complaint against LL but I have been here for awhile and understand all of the 300 zillion regulations that govern Second Life. The problem arises when newer citizens haven't read all of the many LL manuals and have problems. My concern is that LL has created such a complicated platform that it takes years to understand it all. I realize that many new citizens expect a short learning curve but that is not going to happen unless LL somehow simplifies Second Life.

when you speak up do you send LL a msg (ie, bug report, jira etc) or come on the forums and scream and yell?

Fix'd

(satire--)

yes I do when appropriate, Im not a newbie ya know

Meh! i just look at it as "shit happens".

if I had a nickel for every company that dicked-over a user, I'd be rich.

true Tod and forums are a good way for me to let off some steam, they arent there for everyone to agree

Rofl
this is funny
thanks for the laugh
and lindens have a bad reputation because they deserve it

`

I'm lovin' it!!!


(oops, wrong M)

imogen

This is a real problem, though. Consumer users aren't interested in building, so that freedom means nothing to them, yet they still have to pay for it (in the lag caused by the architecture). That has been a constant problem in SL since the end of the "sandbox days", and I don't think there's any good solution.

Tao

SL was complicated I could barely figure out things in 2003 and still is even now extremely difficult for me at times.
Not everyone can afford the top of line in computer technology either for whole lot of reasons.
Not everyone can comprehend every single thing in SL.
If no one has run into glitches or problems they must really be special or blind but SL has its good points too, very few places would let us create the things we do for free or for the amounts we pay for membership fees,etc.

Why does LL have such a bad image?



How much time do you have?

I think some of it is in the nature of the product and the expectations it builds up. SL offers the sort of freedom and user-involvement no online game can. Want to be a supermodel hottie? no problem! Purple chimp? Space marine? Vampire? Sex slave? All covered. Build castles, drive cars, chat, dance, shop, dress, explode stuff? You've got the picture, I'm sure. But then there are the decisions that have to be made. New features or stability? Banlines or freedom to wander? Kinky sex or family-friendly?

We're so invested in the world, and so used to having our say, that we expect LL to sit up and take note whenever we express an opinion. Obviously, they can't. Someone has to make the rules that keep this thing profitable and legal. Someone has to decide A or B in situations where both will annoy someone. Not an easy position.

I've got a lot of commitment to SL. I bitch and moan occasionally when they take a decision that doesn't suit me. I yell in frustration when the official viewer can't match the stability of one built in spare time by an outsider, or a beloved item is swallowed whole by a borky server. I try to make my voice heard. I submit jira & ARs but sometimes I wonder if there's a point (I AR'd an ageplay location several times to no effect, only to see it closed when RL reporters exposed it and the whole thing blew up in LL's collective face). Maybe I'm caught up in the expectations of involvement I expressed in this post? In the end I sigh, chill out for a bit... and log back in.

I think SL has actually been improvng recently. My experience is that there is greater stability. (I'm sure I'm risking a crash just posting that!). I also see improved communication from Linden Lab and improved customer service - so I see an overall movement in a good direction.

and, what Kelly May says - very true! SL is unique and uniquely complex.

@Rha - glad to learn your new graphics card is working out well