Strange Messages from LL; Has Anyone Else Seen This?
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bilbo99 Emu
Garrett's No.1 fan
Join date: 27 Oct 2006
Posts: 3,468
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09-10-2007 02:21
From: Kenbro Utu I certainly don't find a Wayne Linden in search people... I know there is a 'show in search' for land but is there also one for avatars? There have been some oddities in the search I've noticed, places I know Ive been to being rather difficult to find again .. yes I landmark *everything* now but sending every landmark to your alts is a pain. Anne? I go with the pie-nabbing theory .. sounds my kind of ploy 
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Be polite .. that newbie could be your next ex-partner.
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Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
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09-10-2007 02:45
Ava understands what I'm referring to. I've kept quiet about this for years now, and now that is common practice I don't have to anymore. Better that people know then have them be surprised when it happens to them.
When I was designing combat systems in the dark ages of SL, this was something we worried about. Turns out it is very hard to create a secure combat system that is fast. Using the creator field is attractive for validation purposes, but it means you have to ensure you never give out anything that is mod (lest the receiver recycles it and use it to bypass your security).
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Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river. - Cyril Connolly
Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence. - James Nachtwey
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Yiffy Yaffle
Purple SpiritWolf Mystic
Join date: 22 Oct 2004
Posts: 2,802
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09-10-2007 05:24
Basically anyone who has ever given out a full permission prim to the community is able to fall victim to this. Even me since I've given away freebies before. Many Lindens have fallen victim to it too. Luckily the lindens themselves have access to the logs created by each object and can easily determine the truth.
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Yiffy Yaffle
Purple SpiritWolf Mystic
Join date: 22 Oct 2004
Posts: 2,802
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09-10-2007 05:30
i was able to get back in, just in the middle of a water sim now... Was one heck of a crash.
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FD Spark
Prim & Texture Doodler
Join date: 30 Oct 2006
Posts: 4,697
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09-10-2007 05:38
I didn't have that happen yet all my email from LL goes to email. I never recieved a notecard from Linden. Earlier this week I got email saying that there was problem with my account, that either I have zero in my rl bank acount, bank blocked payment, blah blah I did something wrong you owe us money you got 7 days to deal with it type of automatic letter, I wasn't sure if it was legit so I called Linden labs, the heavily accented hardly understandable yet patient phone representive suggested I delete my bank information and put in new one and she would put in issue number for one of lindens get back to me about it. But good news while I was there I was able to reactivate my old beta account my first avatar. Anyway later on after talking to friends, deleting and re-enter banking info I was still at negative balance. Friend recommended I use the credit system to pay in advance. Went back to see if I still had a issue number after my balance was postive, poof it was the issue number was gone. I still don't know if they are going to write me in few days more saying they are canceling my account for lack of payment, because I had money in the account, bank said nothing was returned, only thing I can think is there is some weird auto-send message thing that is messing up billing. Yet I have heard occassionally people recieving notecards from Lindens about rule infractions,etc. but you would think they would email you or have better way to notifiy you so you're sure its legitimate like ebay does.
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Cherry Czervik
Came To Her Senses
Join date: 18 Feb 2006
Posts: 3,680
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09-10-2007 05:43
Boring answer coming up.
Analogy. When one of our customers contacts us with an error message and we don't see the behaviour of our console reacting in a way which is appropriate TO that message we will ask the player what they were doing at the time - this especially applied to our Poker client.
Sounds like gathering evidence to replicate a bug based on an observed issue ... but it does make you wonder, doesn't it, what is being watched.
/me looks at my avatar ... naw she's not been up to anything much ... *whistles*
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Ann Launay
Neko-licious™
Join date: 8 Aug 2006
Posts: 7,893
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09-10-2007 05:43
Oh well, I'm a shopper, not a content creator, so it couldn't have been anything like that. I realize that email was probably a form letter, but I do wish LL would give you a little more detail if they're going to shut you out of your account for some reason. I feel like poor Ann was abducted by aliens, probed, and no one even bought her some pie. 
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~Now Trout Re-Re-Re-Certified!~ From: someone I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things.
Congratulations and shame on you! You are a bit of a slut.
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Cherry Czervik
Came To Her Senses
Join date: 18 Feb 2006
Posts: 3,680
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09-10-2007 05:45
From: FD Spark heavily accented hardly understandable yet patient phone representive Curious. Which accent? I know a fair number of Americans who can't understand me, yet I am speaking 'received pronounciation' at the time i.e. standard BBC grade English. And I do voiceover work for various clients (so I am the 'voice' of some companies in the UK).
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Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
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09-10-2007 06:00
From: Ann Launay Oh well, I'm a shopper, not a content creator, so it couldn't have been anything like that. I realize that email was probably a form letter, but I do wish LL would give you a little more detail if they're going to shut you out of your account for some reason. I feel like poor Ann was abducted by aliens, probed, and no one even bought her some pie.  Just hope no one took pictures and they wind up on SLEx.....
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Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com
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Raudf Fox
(ra-ow-th)
Join date: 25 Feb 2005
Posts: 5,119
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09-10-2007 06:20
From: Cherry Czervik Curious. Which accent? I know a fair number of Americans who can't understand me, yet I am speaking 'received pronounciation' at the time i.e. standard BBC grade English. And I do voiceover work for various clients (so I am the 'voice' of some companies in the UK). If LL follows the pattern of other companies, they outsourced Billing call-taking to India  As for the email.. never had that happen, but it sounds like they were looking into a simulator quirk and found Ann's account was doing something at the time that might have been linked to the quirk. Did we link two torus (torii?) together again? Or was it the really big pies? I do recall the really big pies being rezzed could crash a sim!
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FD Spark
Prim & Texture Doodler
Join date: 30 Oct 2006
Posts: 4,697
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09-10-2007 06:41
From: Cherry Czervik Curious. Which accent? I know a fair number of Americans who can't understand me, yet I am speaking 'received pronounciation' at the time i.e. standard BBC grade English. And I do voiceover work for various clients (so I am the 'voice' of some companies in the UK). I am not sure there are different types of british and other similar accents. This person accent was so heavy I could barely understand the english words she said and had to ask her to repeat because I didn't understand what she was saying. From some reason when talking to this woman I had image of one those really heavy hard to understand speech tones or accents from UK residents you seldomly hear on any television or british program with rough slurred tone that is hard on to understand type of UK. It reminded me of woman I once met who was from India who spoke with heavy, heavy british accent. Different Uk accents sound different to me I guess.. I may just not understood because I had been very ill and just had awoken from four day nap. There has only been two times I have heard this accent in my entire life. Once was the british sounding woman from India, the other time was on BBC when they were talking to this regular working class looking guy in pub who looked like he had few too many ales. She was very kind and patient. I just think its interesting that they would have someone on US phone line that was that difficult to understand but perhaps its just me. I do have hearing and health problems.
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Ylikone Obscure
Amatuer Troll
Join date: 24 Jan 2007
Posts: 335
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09-10-2007 07:13
So where can we vote on the feature that will make objects have a "Last modified by" field on them. This seems like a very reasonable and needed thing to me and it should have been implemented long ago.
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FD Spark
Prim & Texture Doodler
Join date: 30 Oct 2006
Posts: 4,697
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09-10-2007 07:21
I really think LL needs to come up with way other then emails or notecards to notify residents if they need to contact them about something official or important that clearly will be seen as legitimate message like ebay uses that shows it's from directly them not a phishing scam or some other weirdness or fake email address. If LL population increases we need a way to verify that mail is official from LL not just some random letter.
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Trout Recreant
Public Enemy No. 1
Join date: 24 Jul 2007
Posts: 4,873
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09-10-2007 08:59
From: Ann Launay While fixing a bug, we were able to trace it to something that your
avatar may have been doing, or something they may have seen. For this
reason, we have disabled your ability to log in to Second Life while we
examine your logs and try to determine the cause.
Does this part strike anyone as weird? Ann may have "seen something"? How do they get into her account and go back and tell what she has witnessed? I can imagine them being able to see where your avatar has been, but short of filming and cacheing your every movement, then going back and watching the world through your eyes, they can't tell what you have seen happen around you. Maybe they mean someone claims to have seen her avatar doing? If so, they need to reword this message.
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From: Jerboa Haystack A Trout Rating (tm) is something to cherish. To flaunt and be proud of. It is something all women should aspire to obtain!
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Ann Launay
Neko-licious™
Join date: 8 Aug 2006
Posts: 7,893
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09-10-2007 09:07
From: Trout Recreant Does this part strike anyone as weird? Ann may have "seen something"? How do they get into her account and go back and tell what she has witnessed? I can imagine them being able to see where your avatar has been, but short of filming and cacheing your every movement, then going back and watching the world through your eyes, they can't tell what you have seen happen around you.
I haven't seen ANYTHING, damn it! *shakes fist* Unless LL is concerned about a lot of hair rezzing very, veeeerrrry slowly on a full sim, or a mostly unpopulated island based on one of the Scottish Isles... There's an Anne Launay...maybe they wanted her. 
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~Now Trout Re-Re-Re-Certified!~ From: someone I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things.
Congratulations and shame on you! You are a bit of a slut.
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Nika Talaj
now you see her ...
Join date: 2 Jan 2007
Posts: 5,449
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09-10-2007 09:07
From: Trout Recreant Does this part strike anyone as weird? Ann may have "seen something"? ... Maybe they mean someone claims to have seen her avatar doing? If so, they need to reword this message. The message makes sense if they are debugging something in the rendering engine. For example, if the client or even server-side rendering pipeline threw an error message while trying to create the view that Ann's AV sees. LL may be chasing a bug indicated by that specific error message, and thus may have set a trap to check all instances. If they are at the stage where they understand most instances of the message and don't need to further explore the most common cases, the account freeze could be really quick.
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Ann Launay
Neko-licious™
Join date: 8 Aug 2006
Posts: 7,893
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09-10-2007 09:15
From: Nika Talaj The message makes sense if they are debugging something in the rendering engine. For example, if the client or even server-side rendering pipeline threw an error message while trying to create the view that Ann's AV sees. OK, I did have a weird crash on Saturday night, where I stayed partially connected. I mean, I could still see other people moving around and I was getting their messages, but nothing I tried to do showed up. However, that was due to my broadband connection being intermittently psychotic and the cable company not knowing why. They thought it was the modem, but we've replaced it (twice!) and the connection still keeps going down whenever it feels like it, for however long it feels like it. Sometimes it doesn't feel like it for a week or two at a time, sometimes it feels like it every day. Anyway, I wonder if that partial crash might have shown up as something for LL? It's the only odd thing I can think of recently.
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~Now Trout Re-Re-Re-Certified!~ From: someone I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things.
Congratulations and shame on you! You are a bit of a slut.
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Trout Recreant
Public Enemy No. 1
Join date: 24 Jul 2007
Posts: 4,873
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09-10-2007 09:19
From: Nika Talaj The message makes sense if they are debugging something in the rendering engine. For example, if the client or even server-side rendering pipeline threw an error message while trying to create the view that Ann's AV sees.
LL may be chasing a bug indicated by that specific error message, and thus may have set a trap to check all instances. If they are at the stage where they understand most instances of the message and don't need to further explore the most common cases, the account freeze could be really quick. ahh.. I see. That makes more sense now. It's still a poorly worded message. lol @Ann. I had that happen in RL. Some turkey who has the same name as I do stiffed one of his creditors and I started getting calls from a collections agency. What a hassle! I practically had to give a DNA sample to prove to them that they had the wrong person, and then I didn't even get an apology. They acted like they were mad at me for being the wrong guy! One of them even suggested that it would be easier to just pay them off than it would be to fight them on the identity issue. Let's hope LL doesn't go that far.
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From: Jerboa Haystack A Trout Rating (tm) is something to cherish. To flaunt and be proud of. It is something all women should aspire to obtain!
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Pie Psaltery
runs w/scissors
Join date: 13 Jan 2004
Posts: 987
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09-10-2007 09:27
From: Strife Onizuka When it comes to recyclable assets, there should be a last modifier field. Do you suppose tho that one reason this idea isnt persued is because it would 'out' a lot of creators Alts? From: Ashlynn Dawn They noticed an increase in Pie and traced it back to you. See, Lindens dont like....Pie. Pie is not overly fond of most Lindens either, so it's even.
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Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
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09-10-2007 11:01
From: Pie Psaltery Do you suppose tho that one reason this idea isnt persued is because it would 'out' a lot of creators Alts? Haven't given that any thought, hadn't crossed my mind before now. Originally I was thinking it would be applied only on new assets. Its not a hard thing for a creator to game, all they have to do is modify the object after they give it back to their main account.
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Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river. - Cyril Connolly
Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence. - James Nachtwey
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Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
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09-10-2007 11:12
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Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river. - Cyril Connolly
Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence. - James Nachtwey
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Alyx Sands
Mental Mentor Linguist
Join date: 17 Feb 2007
Posts: 2,432
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09-10-2007 11:19
From: Ann Launay OK, I did have a weird crash on Saturday night, where I stayed partially connected. I mean, I could still see other people moving around and I was getting their messages, but nothing I tried to do showed up. However, that was due to my broadband connection being intermittently psychotic and the cable company not knowing why. They thought it was the modem, but we've replaced it (twice!) and the connection still keeps going down whenever it feels like it, for however long it feels like it. Sometimes it doesn't feel like it for a week or two at a time, sometimes it feels like it every day.
Anyway, I wonder if that partial crash might have shown up as something for LL? It's the only odd thing I can think of recently. Uh-oh...I've been having the same kind of trouble with my broadband connection-I wonder if I'm next on the list then....I've also had the modem replaced, the connection checked, blah blah...it would disconnect every few minutes and I'd get a new IP address. Maybe it's that?
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~~I'm a linguist. RL sucks, but right now it's decided to be a little less nasty to me - you can still be nice to me if you want! ~~ ->Potestatem obscuri lateris nescitis.<-
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Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
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09-10-2007 11:53
From: Ann Launay OK, I did have a weird crash on Saturday night, where I stayed partially connected. I mean, I could still see other people moving around and I was getting their messages, but nothing I tried to do showed up. However, that was due to my broadband connection being intermittently psychotic and the cable company not knowing why. They thought it was the modem, but we've replaced it (twice!) and the connection still keeps going down whenever it feels like it, for however long it feels like it. Sometimes it doesn't feel like it for a week or two at a time, sometimes it feels like it every day.
Anyway, I wonder if that partial crash might have shown up as something for LL? It's the only odd thing I can think of recently. Back in April of last year, we had a big storm and it screwed up the cable lines. Had to harass them for months, eventually they replaced the cable lines on our street. It only stopped working after it rained and moister had gotten in the lines. Seeing that it took 3 days to get a service man out it was very frustrating because the lines had dried out. Most modern cable modems have a web interface that will give you information about the status of the box. If the downstream power level is too high or the upstream too low then it will get high packet loss. I think the common web interface for cable modems is: http://192.168.100.1/Additionally your cable modem may have a log file accessible from the web interface that can give you information about whats going on.
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Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river. - Cyril Connolly
Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence. - James Nachtwey
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Ann Launay
Neko-licious™
Join date: 8 Aug 2006
Posts: 7,893
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09-10-2007 12:07
From: Strife Onizuka I think the common web interface for cable modems is: http://192.168.100.1/Additionally your cable modem may have a log file accessible from the web interface that can give you information about whats going on. I'm guessing this isn't good: From: someone Started Unicast Maintenance Ranging - No Response received - T3 time-out DHCP WARNING - Non-critical field invalid in response. No Ranging Response received - T3 time-out Unicast Ranging Received Abort Response - Re- initializing MAC Started Unicast Maintenance Ranging - No Response received - T3 time-out SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing SYNC Timing Synchronization failure - Failed to acquire FEC framing No Maintenance Broadcasts for Ranging opportunities received - T2 time-out
A bunch of them claim to be from 1970, too. Lucky me! 
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~Now Trout Re-Re-Re-Certified!~ From: someone I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things.
Congratulations and shame on you! You are a bit of a slut.
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Rooke Ayres
Likes Shiny Things
Join date: 30 Dec 2006
Posts: 293
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09-10-2007 15:11
From: Ann Launay While fixing a bug, we were able to trace it to something that your avatar may have been doing, or something they may have seen. [To the tune of "Santa Claus is Coming to Town"] "They know what you are seeing. They know when you're awake. If they think that you've seen something bad, then they'll dah, dah, dah, dah, dah! " Ann... What did you see? ... If you tell us what we want to know, we will go easy on you! You don't want us to dah, dah, dah, dah, dah ... You know what happened to Sky... From: Ann Launay I haven't seen ANYTHING, damn it! *shakes fist* ... {hears the rustling of soft pillows and comfy chairs in the background...  }
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  (Follow the beacon) Bold Jewelry, Glasses(scripted), Pendants, and assorted shiny things. My Stuff at Xstreet SL
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