Bigger dosen't always mean better..........

LOL

TOS

There have been problems with sales. You really should try the notecard option before naming and blaming ...

Oh, okay, too late.

P.S. this product no-show happened to me Saturday. IMed the owner and he sent me a replacement straight away. Thanks, Stallion

I didn't name, but do blame. I am the customer, I expect better.


End.........

Frankly, I work at a nightclub - I'm the hiring manager there. However, there are many aspects of that nightclub that I cannot control, because I don't own certain equipment, or they haven't been (intentionally) deeded to the staff group. Sometimes, that's highly frustrating, but most of the time I'm glad I don't have the power!

Get a grip!

You've been here a year, and yet you don't know that when SL is acting funky that you should drop a notecard on large storeowners? How long did you wait before coming here? Yes, you are the customer, but you also have to put yourself in the large storeowner's shoes when it comes to the communication issue. You think you're the only one with problems when SL is funky? You don't know that IMs get capped? You need to exercise a little more patience, as most people will do right by you... as the store owner is.

This is the cheap excuse sl's so called "designers" always use to not respond and back up the wares they sell. It's all about greed and nothing else. Once they have your money they don't care. This type thing goes on everyday with people getting jerked by those who sell their products.

I'm going as far as to say the majority are like this. You have honest good people here who will respond and exchange and back up what they sell but they're in the minority.

When you shop you're on your own. You gamble and sometimes you come up snake eyes.

This may sound funny but I have met some people who actually believe that

I'm not a designer or shopowner, but since you're quoting me I'll respond as a consumer
I've had purchases fail on a few occasions, and have always been able to resolve the issue by contacting the seller by IM or notecard. So I wasn't making any kind of excuses, just trying to be helpful by suggesting a solution that has worked for me in the past.

Just my 2c, IMHO, YMMV, etc........

Dang, I'm shopping in the wrong places then....
I've even had my own IMs capped, it only takes, I don't know, 20 or so? It's ridiculous really. I only noticed because I get them all sent to email, too.

/me thinks customers are all trying hard to leech items for free by blaming SL or the creator everytime. Or that all the customers who complain about failed deliveries are actually alts of the same user, hidden somewhere, reselling...

Paranoid day today. lol

You just cannot be for real.

Do you OWN a shop or business?

Ims get capped.

As well as inventory offers after 25.

And you know what? We do once in awhile decide to spend time with our SO's or kids.

Or do errands.

Or sleep

How dare us!

Having now resolved the issue with the retailer. And listened to the reasoning behind the delay. I formally apologise for coming over as the "Angry Customer" who was ripped off.

It would appear that this is a result of circumstance.

Apologies if any of you were offended by my comments.

Shipper

Unfortunately, many citizens refuse to read instructions or profiles and completely ignore warnings which inform clients that ims are capped. It's not that anyone is so greatly important they choose not to answer, but that the SL system seems to allow only a very few ims when an avitar is off line, before the cap kicks in and all words are lost.

Please consider sending a notecard to anyone you wish to communicate with, who presently is offline. No one, not even those who do not have a business in SL, are immune to this situation and to more people (or avitars), than you realize, may be equally concerned that they have missed your words.

Good to hear it was sorted. And hey we all deserve a rant sometimes, well most of us

Better apologize to the one you suspected of ripping off customers. We don't care about your opinion, his reputation does.

Question-Say if you have it set for IMs to be emailed to you as well,even if they get capped..would you still get the e-mail? Just wondering.

I am glad to hear the matter was resolved amicably.

I'm so glad I was born lucky. I have been in SL 2 years now.. spend on average 10k of Linden a week shopping - only had a 2.. maybe 3 designers not respond back on a problem. Yes, sometimes it might have taken a week for them to get back to me, since they were out having a Real Life <tm>, but as long as you remember that just like Real Life<tm>, people are not at work 24 hours a day, 7 days a week.

Nope. Once it is capped you get nothing more until you log in.

And as a matter of reference, it really doesn't take much IM traffic to get messages capped and lose incoming IM's. I have maybe 5% as many texture bundles for sale as the owner of the huge store that I sell my textures in. And it is at least a 'several times weekly' occurance for *me* that I will log on and find my IM's were capped, because I had a small flurry of sales. That, in spite of the fact that I usually log on 2 to 4 times per day!

l o l

I've worked in retail for many years (RL) -most customers are great, but a small minority are, how can I put this, a**holes. Same thing goes for businesses (owners,etc) just like any part of society...
In SL, I've only had amazing experiences with designers. Recently (plz don't laugh at the newbie) I IMed one (Halzel Lightworker-can I name names when good?) and told her the circlet I bought from her had a few jewels missing. Of course, they were only embedded in my forehead LOL She helped i.e. taught me how to edit then gave me a second one in a different colour. WOW!
I think the worst is when the item you bought just doesn't suit you or is of poor quality. It's not like I will IM them to say YUK! So I keep it, telling myself it is my contribution to a young designer....

Let's look at the lessons learned today:

The OP came into the forums extremely aggitated. Fortunately the TOS prevented him from naming names.

7:13 - The OP stated they were going to do as many suggested and send a notecard.

7:24 - The OP stated he was speaking with the vendor responding to the notecard.

7:59 - Problem resolved.

First lesson: Why the no naming policy exists.

Second lesson: Don't always assume you're being ripped off

Third lesson: people have a RL which should come first and sometimes things just go wrong in SL

Fourth lesson: Ask in the forums, take the advice and good things may come.

Actually, from my own experience - this isn't the case. Although maybe I am indeed missing some IMs...... how would I know

I login about once a week to take care of in-world buisness, sometimes even longer than that. I think I may be approaching the 2-week mark now.

I usually get about 25 IMs *a day*, and while they do end up getting capped in world, all of them seem to make it to my email. In fact, most of my conversations end up being this way via offline IM.

If IM to Emails were capped, you'd think that after a couple days I'd stop getting IMs in my email..... trust me, they're not I spend more time answering offline IMs than I do in-world Ims

Just cause there big dont mean there honest I'm not surprised.