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Anyone having trouble connecting?
Fluf Fredriksson
Registered User
Join date: 8 Feb 2007
Posts: 248
10-13-2007 08:56
From: Walker Moore
I got 15Mbps/1.3Mbps originally, even though they told me I should expect 12Mbps downstream. I've increased this to 20Mbps downstream by (i) getting my noisy phone line fixed, (ii) ensuring my router is plugged into the master socket (iii) which now has a ADSLNation faceplate fitted. (These do a better job at frequency separation than traditional microfilters.)
Hmm now I'm intrigued to know what the best "standard" microfilters are. Must admit mine are cheapies and are probably reducing my linespeed no end. Anyone got any tips for UK suppliers of top notch filters?
Oh and I'll also put a vote in for Demon. Very solid reliable ISP, have been with them for years as well.
Adec Alexandria
Registered User
Join date: 7 Nov 2006
Posts: 49
10-13-2007 09:04
ah cool its not just me.... i'm with BT and have the same issues...
Martyn Stuer
Registered User
Join date: 8 Dec 2006
Posts: 17
10-13-2007 09:09
i crashed out now can't get back in at all why is'nt the lindens doing something about this i say we should all boycott sl and not spend a penny untill they get this thing working right.i am with BT too and this is the first time i have had a login issue
Hope Coakes
Registered User
Join date: 26 Apr 2007
Posts: 7
Login Problems
10-13-2007 09:09
Getting the same problem, keep getting message saying 'waiting for region and handshake' then being logged off, why haven't the Lindens picked up on this problem?
Enkidu Recreant
Registered User
Join date: 27 Aug 2007
Posts: 28
10-13-2007 09:16
TBH, i don't think it's an LL problem...this time. I'm another Virgin customer, and the system has been flakey for a few days. I'm getting the same handshake problems.
Femina Matahari
Registered User
Join date: 14 Sep 2006
Posts: 75
10-13-2007 09:23
Anther BT customer and a concierge one with 3000US$ monthly tier fees going into LL sticky hands.
I cannot get in any more either it has been like it all day I spoke to Belinda Linden and Ethan Linden, and the same problems you are all having.
Even Spike Linden is getting the same problems.
They are all saying it is a London Network problem and not in their control but they are doing what they can.
Well one thing they could have done about it is to have posted a dam blog and then kept us informed.
But typical LL customer service. Transparency, Linden Labs lol.
Caroline Ra
Carpe Iugulum
Join date: 20 Dec 2006
Posts: 400
10-13-2007 09:27
From: Enkidu Recreant
TBH, i don't think it's an LL problem...this time. I'm another Virgin customer, and the system has been flakey for a few days. I'm getting the same handshake problems.


I dont mind handshake problems if Ive had a good night in the pub :D
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Circa Dayafter
Registered User
Join date: 13 Oct 2007
Posts: 6
10-13-2007 09:31
Virgin, login problems also. Get as far as region handshake thing sometimes... Also getting dodgy speeds also!
Femina Matahari
Registered User
Join date: 14 Sep 2006
Posts: 75
10-13-2007 09:33
Oh an apparently it is only affecting the UK
Enkidu Recreant
Registered User
Join date: 27 Aug 2007
Posts: 28
10-13-2007 09:35
I totally agree with femina. the Blog is an utter waste of time. They never post any up to date service stuff there. I couldn't get in last week...turned out that it was an uschedules grid closedown. Nothing in the blog, and for most of it the service status page said everything was fine.

Come on LL...we are your customers. You should make some kind of effort to salve our frustrations.
Ciaran Laval
Mostly Harmless
Join date: 11 Mar 2007
Posts: 7,951
10-13-2007 09:39
To be fair to LL on this one, it doesn't appear to be a problem with their service so why should the blog about it? They'd just get nasty comments if they tried to explain it wasn't their fault.
Femina Matahari
Registered User
Join date: 14 Sep 2006
Posts: 75
10-13-2007 09:46
Oh come on Ciaran, it is called keeping the people who pay your wages informed of whats wrong and what you are trying to do to ensure a continuance of service.
Jeeze
Circa Dayafter
Registered User
Join date: 13 Oct 2007
Posts: 6
10-13-2007 09:47
From: Femina Matahari
Oh come on Ciaran, it is called keeping the people who pay your wages informed of whats wrong and what you are trying to do to ensure a continuance of service.
Jeeze


it aint a LL problem it is a problem with UK ISPs - second life has not be the only thing affected
Femina Matahari
Registered User
Join date: 14 Sep 2006
Posts: 75
10-13-2007 09:53
So whats wrong with blogging about it and keeping your customers informed then No one claimed it was an LL fault we were blaming the Lindens for doing their usual and not telling anyone anything, what planet are you from
Circa Dayafter
Registered User
Join date: 13 Oct 2007
Posts: 6
10-13-2007 09:57
From: Femina Matahari
So whats wrong with blogging about it and keeping your customers informed then No one claimed it was an LL fault we were blaming the Lindens for doing their usual and not telling anyone anything, what planet are you from


the same planet as you, grow up. ever considered that Linden mightn't even know about it yet?
Walker Moore
Fоrum Unregular
Join date: 14 May 2006
Posts: 1,458
10-13-2007 10:07
From: Femina Matahari
So whats wrong with blogging about it and keeping your customers informed then No one claimed it was an LL fault we were blaming the Lindens for doing their usual and not telling anyone anything, what planet are you from
What a delightful tone. I understand the point entirely. Do you expect every single American business with UK customers to inform them that they may suffer network problems today due to a problem on another continent that's got sod all to do with them? No. It's your ISP's job to inform you about that.

The best place for this kind of vent would be your ISP's support department because they are paying for the link (Level3.net) that's currently not performing properly and preventing you from accessing _any_ service reliably on that side of the pond at all.
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Femina Matahari
Registered User
Join date: 14 Sep 2006
Posts: 75
10-13-2007 10:08
Then you didn't read my earlier thread child did you, the one that said I spoke to them early today and it has been going on all day. So yes they did know about it and have known about it all day. So either read all the posts and make informed comment, or go back to reading your comic and stop fantasizing about being an adult, because you have avery long way to go before you tell people to grow up.
Femina Matahari
Registered User
Join date: 14 Sep 2006
Posts: 75
10-13-2007 10:10
Oh goody more people who don't think the primary seller is the one to keep the customer informed, glad I don't buy off of you Walker.
Walker Moore
Fоrum Unregular
Join date: 14 May 2006
Posts: 1,458
10-13-2007 10:15
Frankly, I'm glad you don't buy off me either.

Edit: The "primary seller" causing you availability problems right now is your ISP. You know what to do. Hell, you might even get results. :rolleyes:
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Circa Dayafter
Registered User
Join date: 13 Oct 2007
Posts: 6
10-13-2007 10:20
Linden! Linden! My toaster is broken and you haven't made a blog about it! You suck!!!!

^^^Basically what you are saying
Walker Moore
Fоrum Unregular
Join date: 14 May 2006
Posts: 1,458
10-13-2007 10:24
From: Circa Dayafter
Linden! Linden! My toaster is broken and you haven't made a blog about it! You suck!!!!

^^^Basically what you are saying
I'm going shopping now.

OMG.

Better IM my in-world customers and let them know!

They would be so annoyed if I became unavailable without telling them!

Actually one or two sometimes are. Ever had twenty emails (redirected from IM) one day from an irate customer who can't believe you have the audacity to log off now and then?

I have. :rolleyes:
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Femina Matahari
Registered User
Join date: 14 Sep 2006
Posts: 75
10-13-2007 10:26
Of course Walker sorry I can see you are so right, after all you have nearly a 1000 posts on the forums, so you must spend an awful lot of time here. Personally I would rather spend my time running my successful land business but I come on here when I cannot run it
Whether its LL or an ISP problem. But not either really as it is a major network supplier who is at fault. And no you don't understand the point entirely, in fact not even microscopically.
LL has known all day that the UK has network problem in connecting to Second Life and if you cannot see that a blog entry would have been good customer service then I would not think you have anything worth selling anyway.
Martyn Stuer
Registered User
Join date: 8 Dec 2006
Posts: 17
10-13-2007 10:33
if it's a network internet problem whats the point of bitching about it we will have to just put up with it it will get better later and this is a good time for us to get into rl for a change and try again later
IT WILL GET BETTER
Walker Moore
Fоrum Unregular
Join date: 14 May 2006
Posts: 1,458
10-13-2007 10:36
From: Femina Matahari
Of course Walker sorry I can see you are so right, after all you have nearly a 1000 posts on the forums, so you must spend an awful lot of time here.
I'm sorry that you choose to insult people when somebody disagrees with you. Perhaps if you posted on forums a bit more you might learn how to get your point across without being nasty to people and to accept opposing views with a little more grace. As for spending "an awful lot of time here", I'm afraid 956 posts over 15 months works out at around 2 posts a day so you'll have to come up with something a bit better than that.

From: Femina Matahari

Personally I would rather spend my time running my successful land business but I come on here when I cannot run it
Whether its LL or an ISP problem. But not either really as it is a major network supplier who is at fault.
Your ISP pays that major network supplier somewhere down the line, so pressure on them is certainly warranted.

Snipped rest of hysterical garbage.
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Martyn Stuer
Registered User
Join date: 8 Dec 2006
Posts: 17
10-13-2007 10:43
Connectivty Issues
Saturday, October 13th, 2007 at 10:05 AM PDT by: Data Linden
We are currently investigating some connectivity issues regarding people from Europe to login or teleport into certain regions.

We will keep you updated on the situation


this has just come on the blog
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