Second Life Forums Archive - Anyone having trouble connecting?

Ciaran Laval

Mostly Harmless

Join date: 11 Mar 2007

Posts: 7,951

10-13-2007 03:57

Anybody here using Virgin media? I've just been logged out and can't log back on. The forums have been ropey, intermittently timing out.

Other websites like Apez aren't loading properly and I've just checked Virgin's service status and there appear to be quite a few problems across the country.

However I don't know if LL are having problems themselves on top of this or if it's just Virgin.

Sy Beck

Owner of Group ???

Join date: 9 Feb 2007

Posts: 202

10-13-2007 04:02

Yup same here. Keep getting a "Login packet never received by login server". Can't seem to find anything about it in the knowledge base either. And it took me an hour to get onto Residents Answers.

Nothing on the blog as yet

_____________________

"Insert witty quip here!"

Walker Moore

Fоrum Unregular

Join date: 14 May 2006

Posts: 1,458

10-13-2007 04:04

Ha. I was just about to create a similar thread.

I'm with Be Unlimited. They were bought out by O2 earlier this year who have just recently started marketing a version of Be* products under their own brandname.

I thought all these connection resets might be down to lots of new customers diminishing available resources.

Apparently not. From what I gather over at ThinkBroadband, there are UK <> US connectivity issues for all ISPs this morning.

_____________________

It's only a forum, no one dies.

Alt Aabye

Confused as always

Join date: 23 Apr 2007

Posts: 253

10-13-2007 04:13

Yes, same here and I am with Virgin too

_____________________

" If at first you don't succeed, destroy all evidence that you even tried "

Keno Pontoppidan

Registered User

Join date: 20 Oct 2005

Posts: 75

10-13-2007 04:18

I thought it was SL being crappy but i'm having the same problem and i'm with Virgin.

Malachi Petunia

Gentle Miscreant

Join date: 21 Sep 2003

Posts: 3,414

10-13-2007 04:22

Just a datapoint from across the pond, I just did three consecutive logins from a US address with no delays despite 5000km and 16 hops. I'm voting for the transatlantic routes being munged.

Alt Aabye

Confused as always

Join date: 23 Apr 2007

Posts: 253

10-13-2007 04:24

UPDATE:
I got in straight away by logging in to a random sim. Try it.

_____________________

" If at first you don't succeed, destroy all evidence that you even tried "

Sy Beck

Owner of Group ???

Join date: 9 Feb 2007

Posts: 202

10-13-2007 04:28

From: Alt Aabye

UPDATE:
I got in straight away by logging in to a random sim. Try it.

I can get into Plum but am logged out as soon as I try to TP elsewhere, no friends list, no groups, no map and no search either.

_____________________

"Insert witty quip here!"

Alt Aabye

Confused as always

Join date: 23 Apr 2007

Posts: 253

10-13-2007 04:37

I originally logged in to the forum hangout, the tp'd to my home sim. all working. now tried to tp again and i got logged out

_____________________

" If at first you don't succeed, destroy all evidence that you even tried "

Stephen Zenith

Registered User

Join date: 15 May 2006

Posts: 1,029

10-13-2007 04:42

Yeah, I'm on Virgin and can't get in either. The forum isn't working too well for me either.

_____________________

Alt Aabye

Confused as always

Join date: 23 Apr 2007

Posts: 253

10-13-2007 04:50

well, I can easily login to the forum hangout but don't dare to tp again! Come on down!!!!

Lets get together here

_____________________

" If at first you don't succeed, destroy all evidence that you even tried "

Incanus Merlin

Not User Serviceable

Join date: 12 Apr 2007

Posts: 583

10-13-2007 04:51

I can't get in on my main pc, but the backu - connected through the same router - went fine first time. Currently using a laptop to access the forum and IM/emails

Inc

_____________________

"The wide world is all about you; you can fence yourself in, but you cannot for ever fence it out" - Gildor Inglorion, LOTR

Stephen Zenith

Registered User

Join date: 15 May 2006

Posts: 1,029

10-13-2007 04:55

I don't know if it was just coincidence, but I put in a custom port number in the preferences and after that I got in first time.

_____________________

Fluf Fredriksson

Registered User

Join date: 8 Feb 2007

Posts: 248

10-13-2007 05:00

Similar problems on Demon.
Installed a caching nameserver on my Debian box and managed to log in ok.
Some regions seem to be very down though and you get logged out if you try and tp to them.
I get the feeling it's something nameserver related close to SL's end.
Yay for the weekend I guess? Wonder if WorkingOnIt Linden is awake?

Martyn Stuer

Registered User

Join date: 8 Dec 2006

Posts: 17

same problem here

10-13-2007 05:03

i am having the same connection problems and i am on bt internet i crash when i try to TP anywhere i am getting really fed up with this now

Alazarin Mondrian

Teh Trippy Hippie Dragon

Join date: 4 Apr 2005

Posts: 1,549

10-13-2007 05:06

I'm with PlusNet (horrible ISP... prolly only beaten by TalkTalk in the horrible stakes) and had serious connectivity problems last night.... serious ruthing issues and also ping times averaging 5 - 6 seconds (and over 10 seconds in some cases!). This reminded me of the time when PlusNet forced me onto an 'unbundled' LLU exchange operated by Tiscali in my area. The quality of my connection took a nose-dive (Tiscali have an atrociously skinflint record when it comes to hardware maintenance and investment). In that case it turned out to be a faulty switch (averaging 30% packet loss) owned and operated by Tiscali that was handling the data stream coming into the UK from the US. It took several weeks before they fixed that one.

Walker, I've been thinking of moving to Be now that they've dropped their prices. What's their service and connection like?

_____________________

My stuff on Meta-Life: http://tinyurl.com/ykq7nzt
http://www.myspace.com/alazarinmobius
http://slurl.com/secondlife/Crescent/72/98/116

Jodie Greenwood

Registered User

Join date: 4 Sep 2007

Posts: 4

10-13-2007 05:08

I'm having problems too

sometimes I can log in, most of the time I can't, the only 2 times I've managed to log in I typed arghhhhhhhhhhhh as the place name lol. But once I'm in I can't tp anywhere cos I get logged out

Walker Moore

Fоrum Unregular

Join date: 14 May 2006

Posts: 1,458

10-13-2007 05:15

From: Malachi Petunia

Just a datapoint from across the pond, I just did three consecutive logins from a US address with no delays despite 5000km and 16 hops. I'm voting for the transatlantic routes being munged.

^^ Yeah that.

The problem appears to be with Level3.net's London switch.

My ISP uses Level 3 for transatlantic traffic.
As does Pipex.
As does Demon.

Not sure about Virgin and others.

_____________________

It's only a forum, no one dies.

Caroline Ra

Carpe Iugulum

Join date: 20 Dec 2006

Posts: 400

10-13-2007 05:17

From: Sy Beck

Yup same here. Keep getting a "Login packet never received by login server". Can't seem to find anything about it in the knowledge base either. And it took me an hour to get onto Residents Answers.

Nothing on the blog as yet

Yes thats exactly what Im getting....I get it when I try to log in and if I do eventually manage to log into home if I try to tp Im getting logged out with that message too.

_____________________

The secret of life is honesty and fair dealing. If you can fake that, you've got it made.

CJ Carnot

Registered User

Join date: 23 Oct 2005

Posts: 433

10-13-2007 05:59

From: Alazarin Mondrian

Walker, I've been thinking of moving to Be now that they've dropped their prices. What's their service and connection like?

I'm not Walker but...

Your exchange needs to be LLU, but obviously if you're considering them you'll know if this is the case or not.

Speeds depend on your distance from the exchange and quality of your line, there are no guarantees here. I have what might be considered an average line and my speeds are:

1.2 Mbps / 14.5 Mbps - up/down

Service and connection was trouble free and fast. You'll see people bitching in their forums, but that's the nature of them - you're familiar enough with that phenomenon here

Sue Mitchell

Registered User

Join date: 12 Sep 2006

Posts: 30

10-13-2007 06:01

Having same problems. I'm with BT. Get logged out when I try and teleport, and then when I try and log in again it gets to Region Handshake and loses it. Very frustrating!

Alazarin Mondrian

Teh Trippy Hippie Dragon

Join date: 4 Apr 2005

Posts: 1,549

10-13-2007 06:09

BTW, CJ.... nice work at the NHS sim.

_____________________

My stuff on Meta-Life: http://tinyurl.com/ykq7nzt
http://www.myspace.com/alazarinmobius
http://slurl.com/secondlife/Crescent/72/98/116

Suzuki Setsuko

Registered User

Join date: 16 Sep 2007

Posts: 23

10-13-2007 06:10

Me too virgin net can't get in...

Walker Moore

Fоrum Unregular

Join date: 14 May 2006

Posts: 1,458

10-13-2007 07:59

From: Alazarin Mondrian

Walker, I've been thinking of moving to Be now that they've dropped their prices. What's their service and connection like?

Sorry, I completely missed that question.

Best internet provider I've ever used.

(I've been using the internet from home since I discovered Compuserve in 1993, so that's quite a statement.)

With BT IPstream ISPs (ie. the vast majority) contention affects speed and latency at different times of day. Be* is "relatively uncontended", so performance is generally the same 24/7. They do have a FUP, but they've never used it, despite having some major downloaders. I know I download around 300gigabytes during my first month.

I know, I know, but I don't do that now. Freedom just does weird things to you when you first get it.

Assuming your nearest exchange has been unbundled, I'd recommend posting the distance with your current DSL stats (SNR & attenuation) in the ThinkBroadband.com forum and asking other users what speed they think you'll get. You could call Be* and ask that way, but they always seem to underestimate what people end up with.

I got 15Mbps/1.3Mbps originally, even though they told me I should expect 12Mbps downstream. I've increased this to 20Mbps downstream by (i) getting my noisy phone line fixed, (ii) ensuring my router is plugged into the master socket (iii) which now has a ADSLNation faceplate fitted. (These do a better job at frequency separation than traditional microfilters.)

O2 bought out the company before I joined, but the Be* brand will remain as a separate product. Concerns ever since have been that the deluge of customers attracted by O2 will be the downfall of Be* due to the resources they'll use. As O2 have now finally launched their internet product, the next couple of months should determine whether the doom mongers are correct. Given Be*'s performance so far, I think we have reason to be optimistic.

_____________________

It's only a forum, no one dies.

Caroline Ra

Carpe Iugulum

Join date: 20 Dec 2006

Posts: 400

10-13-2007 08:52

Im still unable to log in because my packet isnt received by the login server.....has anyone managed to get a solution to this?

_____________________

The secret of life is honesty and fair dealing. If you can fake that, you've got it made.

Anyone having trouble connecting?
Ciaran Laval Mostly Harmless Join date: 11 Mar 2007 Posts: 7,951	10-13-2007 03:57 Anybody here using Virgin media? I've just been logged out and can't log back on. The forums have been ropey, intermittently timing out. Other websites like Apez aren't loading properly and I've just checked Virgin's service status and there appear to be quite a few problems across the country. However I don't know if LL are having problems themselves on top of this or if it's just Virgin.
Sy Beck Owner of Group ??? Join date: 9 Feb 2007 Posts: 202	10-13-2007 04:02 Yup same here. Keep getting a "Login packet never received by login server". Can't seem to find anything about it in the knowledge base either. And it took me an hour to get onto Residents Answers. Nothing on the blog as yet _____________________ "Insert witty quip here!"
Walker Moore Fоrum Unregular Join date: 14 May 2006 Posts: 1,458	10-13-2007 04:04 Ha. I was just about to create a similar thread. I'm with Be Unlimited. They were bought out by O2 earlier this year who have just recently started marketing a version of Be* products under their own brandname. I thought all these connection resets might be down to lots of new customers diminishing available resources. Apparently not. From what I gather over at ThinkBroadband, there are UK <> US connectivity issues for all ISPs this morning. _____________________ It's only a forum, no one dies.
Alt Aabye Confused as always Join date: 23 Apr 2007 Posts: 253	10-13-2007 04:13 Yes, same here and I am with Virgin too _____________________ " If at first you don't succeed, destroy all evidence that you even tried "
Keno Pontoppidan Registered User Join date: 20 Oct 2005 Posts: 75	10-13-2007 04:18 I thought it was SL being crappy but i'm having the same problem and i'm with Virgin.
Malachi Petunia Gentle Miscreant Join date: 21 Sep 2003 Posts: 3,414	10-13-2007 04:22 Just a datapoint from across the pond, I just did three consecutive logins from a US address with no delays despite 5000km and 16 hops. I'm voting for the transatlantic routes being munged.
Alt Aabye Confused as always Join date: 23 Apr 2007 Posts: 253	10-13-2007 04:24 UPDATE: I got in straight away by logging in to a random sim. Try it. _____________________ " If at first you don't succeed, destroy all evidence that you even tried "
Sy Beck Owner of Group ??? Join date: 9 Feb 2007 Posts: 202	10-13-2007 04:28 From: Alt Aabye UPDATE: I got in straight away by logging in to a random sim. Try it. I can get into Plum but am logged out as soon as I try to TP elsewhere, no friends list, no groups, no map and no search either. _____________________ "Insert witty quip here!"
Alt Aabye Confused as always Join date: 23 Apr 2007 Posts: 253	10-13-2007 04:37 I originally logged in to the forum hangout, the tp'd to my home sim. all working. now tried to tp again and i got logged out _____________________ " If at first you don't succeed, destroy all evidence that you even tried "
Stephen Zenith Registered User Join date: 15 May 2006 Posts: 1,029	10-13-2007 04:42 Yeah, I'm on Virgin and can't get in either. The forum isn't working too well for me either. _____________________
Alt Aabye Confused as always Join date: 23 Apr 2007 Posts: 253	10-13-2007 04:50 well, I can easily login to the forum hangout but don't dare to tp again! Come on down!!!! Lets get together here _____________________ " If at first you don't succeed, destroy all evidence that you even tried "
Incanus Merlin Not User Serviceable Join date: 12 Apr 2007 Posts: 583	10-13-2007 04:51 I can't get in on my main pc, but the backu - connected through the same router - went fine first time. Currently using a laptop to access the forum and IM/emails Inc _____________________ "The wide world is all about you; you can fence yourself in, but you cannot for ever fence it out" - Gildor Inglorion, LOTR
Stephen Zenith Registered User Join date: 15 May 2006 Posts: 1,029	10-13-2007 04:55 I don't know if it was just coincidence, but I put in a custom port number in the preferences and after that I got in first time. _____________________
Fluf Fredriksson Registered User Join date: 8 Feb 2007 Posts: 248	10-13-2007 05:00 Similar problems on Demon. Installed a caching nameserver on my Debian box and managed to log in ok. Some regions seem to be very down though and you get logged out if you try and tp to them. I get the feeling it's something nameserver related close to SL's end. Yay for the weekend I guess? Wonder if WorkingOnIt Linden is awake?
Martyn Stuer Registered User Join date: 8 Dec 2006 Posts: 17	same problem here 10-13-2007 05:03 i am having the same connection problems and i am on bt internet i crash when i try to TP anywhere i am getting really fed up with this now
Alazarin Mondrian Teh Trippy Hippie Dragon Join date: 4 Apr 2005 Posts: 1,549	10-13-2007 05:06 I'm with PlusNet (horrible ISP... prolly only beaten by TalkTalk in the horrible stakes) and had serious connectivity problems last night.... serious ruthing issues and also ping times averaging 5 - 6 seconds (and over 10 seconds in some cases!). This reminded me of the time when PlusNet forced me onto an 'unbundled' LLU exchange operated by Tiscali in my area. The quality of my connection took a nose-dive (Tiscali have an atrociously skinflint record when it comes to hardware maintenance and investment). In that case it turned out to be a faulty switch (averaging 30% packet loss) owned and operated by Tiscali that was handling the data stream coming into the UK from the US. It took several weeks before they fixed that one. Walker, I've been thinking of moving to Be now that they've dropped their prices. What's their service and connection like? _____________________ My stuff on Meta-Life: http://tinyurl.com/ykq7nzt http://www.myspace.com/alazarinmobius http://slurl.com/secondlife/Crescent/72/98/116
Jodie Greenwood Registered User Join date: 4 Sep 2007 Posts: 4	10-13-2007 05:08 I'm having problems too sometimes I can log in, most of the time I can't, the only 2 times I've managed to log in I typed arghhhhhhhhhhhh as the place name lol. But once I'm in I can't tp anywhere cos I get logged out
Walker Moore Fоrum Unregular Join date: 14 May 2006 Posts: 1,458	10-13-2007 05:15 From: Malachi Petunia Just a datapoint from across the pond, I just did three consecutive logins from a US address with no delays despite 5000km and 16 hops. I'm voting for the transatlantic routes being munged. ^^ Yeah that. The problem appears to be with Level3.net's London switch. My ISP uses Level 3 for transatlantic traffic. As does Pipex. As does Demon. Not sure about Virgin and others. _____________________ It's only a forum, no one dies.
Caroline Ra Carpe Iugulum Join date: 20 Dec 2006 Posts: 400	10-13-2007 05:17 From: Sy Beck Yup same here. Keep getting a "Login packet never received by login server". Can't seem to find anything about it in the knowledge base either. And it took me an hour to get onto Residents Answers. Nothing on the blog as yet Yes thats exactly what Im getting....I get it when I try to log in and if I do eventually manage to log into home if I try to tp Im getting logged out with that message too. _____________________ The secret of life is honesty and fair dealing. If you can fake that, you've got it made.
CJ Carnot Registered User Join date: 23 Oct 2005 Posts: 433	10-13-2007 05:59 From: Alazarin Mondrian Walker, I've been thinking of moving to Be now that they've dropped their prices. What's their service and connection like? I'm not Walker but... Your exchange needs to be LLU, but obviously if you're considering them you'll know if this is the case or not. Speeds depend on your distance from the exchange and quality of your line, there are no guarantees here. I have what might be considered an average line and my speeds are: 1.2 Mbps / 14.5 Mbps - up/down Service and connection was trouble free and fast. You'll see people bitching in their forums, but that's the nature of them - you're familiar enough with that phenomenon here
Sue Mitchell Registered User Join date: 12 Sep 2006 Posts: 30	10-13-2007 06:01 Having same problems. I'm with BT. Get logged out when I try and teleport, and then when I try and log in again it gets to Region Handshake and loses it. Very frustrating!
Alazarin Mondrian Teh Trippy Hippie Dragon Join date: 4 Apr 2005 Posts: 1,549	10-13-2007 06:09 BTW, CJ.... nice work at the NHS sim. _____________________ My stuff on Meta-Life: http://tinyurl.com/ykq7nzt http://www.myspace.com/alazarinmobius http://slurl.com/secondlife/Crescent/72/98/116
Suzuki Setsuko Registered User Join date: 16 Sep 2007 Posts: 23	10-13-2007 06:10 Me too virgin net can't get in...
Walker Moore Fоrum Unregular Join date: 14 May 2006 Posts: 1,458	10-13-2007 07:59 From: Alazarin Mondrian Walker, I've been thinking of moving to Be now that they've dropped their prices. What's their service and connection like? Sorry, I completely missed that question. Best internet provider I've ever used. (I've been using the internet from home since I discovered Compuserve in 1993, so that's quite a statement.) With BT IPstream ISPs (ie. the vast majority) contention affects speed and latency at different times of day. Be* is "relatively uncontended", so performance is generally the same 24/7. They do have a FUP, but they've never used it, despite having some major downloaders. I know I download around 300gigabytes during my first month. I know, I know, but I don't do that now. Freedom just does weird things to you when you first get it. Assuming your nearest exchange has been unbundled, I'd recommend posting the distance with your current DSL stats (SNR & attenuation) in the ThinkBroadband.com forum and asking other users what speed they think you'll get. You could call Be* and ask that way, but they always seem to underestimate what people end up with. I got 15Mbps/1.3Mbps originally, even though they told me I should expect 12Mbps downstream. I've increased this to 20Mbps downstream by (i) getting my noisy phone line fixed, (ii) ensuring my router is plugged into the master socket (iii) which now has a ADSLNation faceplate fitted. (These do a better job at frequency separation than traditional microfilters.) O2 bought out the company before I joined, but the Be* brand will remain as a separate product. Concerns ever since have been that the deluge of customers attracted by O2 will be the downfall of Be* due to the resources they'll use. As O2 have now finally launched their internet product, the next couple of months should determine whether the doom mongers are correct. Given Be*'s performance so far, I think we have reason to be optimistic. _____________________ It's only a forum, no one dies.
Caroline Ra Carpe Iugulum Join date: 20 Dec 2006 Posts: 400	10-13-2007 08:52 Im still unable to log in because my packet isnt received by the login server.....has anyone managed to get a solution to this? _____________________ The secret of life is honesty and fair dealing. If you can fake that, you've got it made.

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