Is This Reasonable?

Why would it cause headaches for the owner if someone is in busy mode?

Hah - I'm not going to give away the answer to the test, but I absolutely can answer that question. I don't think the test would work outside of Canada and the US. It may not even work outside of the Northern US States and Canada.

Inventory offers are automatically declined in busy mode, so if a customer purchases something while in busy mode they never receive it, nor can the owner deliver a replacement while the customer is in busy more. They'd need to record the failure as an exception and wait until the customer was no longer in busy mode... usually when the customer complains that they never received what they puchased.

Purchases fail to deliver in Busy mode, so then she'd have to sort that out. Oddly though, her profile basically says that if you have any problems with delivery, IM her and she'll be happy to take care of it.



That only tests for the ability to Google.

lol, very true.

About the same as the age verification (though the geographical areas where each are functional may differ)

Thanks to my 12 years of Catholic School I remember enough Latin to decipher it, but whose motto it is? *shrugs* It could be Linden's for all I know.

Nah. the gender test is whether or not you like the Three Stooges.

In the interest of not totally derailing the thread, the problem is that when someone buys something in busy mode, the delivery doesn't happen, so they get all bent out of shape and complain to the owner that they didn't get their stuff and heartache ensues. The reason that the owner wasn't reasonable here is that since she was standing right there, she would know if this happened and could have fixed the problem in about 3 seconds. Ejecting someone before they have a chance to buy something that you might have to manually deliver to them is silly. It costs you a sale and alienates a potential customer.

Here's how it should go:

Person walks in on busy mode. Owner says in chat, "Welcome! Let me know if you have any questions about my ______. I noticed you are on busy mode. Just a heads up, if you buy anything without leaving busy mode, the delivery gets screwed up."

If this doesn't happen because the Owner is busy also and doesn't notice, then the owner gets a notification that someone has bought something and says, "Hey, thanks for buying ___. I appreciate the business. I noticed you are in busy mode. Sometimes that screws up delivery. Can you check and make sure you received your item?"

3 seconds later, the problem is solved. Owner has made a sale, customer is happy and comes back to buy more stuff, all is right with the SLworld.

When all else fails, play dead. Motto of the Possum Lodge.

Thanks understand now, but somtimes you have to go out of your way for a customer.

So its just a case of the owner having no customer service skills. With an attitude like that sounds like the business will not be around to long.

I wish they would put it so that when in busy mode items would get delivered much like im's do but stay hidden until out of busy mode

Congratulations, your age has been verified as 87 years 3 months and 2 days, your gender as neutered, and your location as Ulan Bator. Enjoy your new SL freedoms.

You mean there are people who don't?

/me is baffled.

Oh, derail away; I've certainly been known to do it myself.

I really just wanted to get a second opinion or two on the subject, and I have, so I'm not going to get grumpy if it goes a little tangential.



She actually seems to be fairly well known in her area of expertise, which generally doesn't happen if your customer service skills are lousy. That, combined with the posts of hers I've found here and the info on her profile, makes me lean more and more toward 'caught her on a bad day, said something fairly innocuous (from MY point of view) which just happened to rub her the wrong way.' It happens.

tangential, is that some kind of new tanning procedure? sounds a bit painful.

hehe sorry had to tease about the typo

Well, Moe can be a little mean, Larry is a bit clueless, but Shemp is kinda cute.

Oh, you meant the other sort of like (slinks away red-faced)

tan·gen·tial
–adjective
1. pertaining to or of the nature of a tangent; being or moving in the direction of a tangent.
2. merely touching; slightly connected: tangential information.
3. divergent or digressive, as from a subject under consideration: tangential remarks.
4. tending to digress or to reply to questions obliquely.

Even on a bad day you don't go throwing people out of your shop if they have done nothing wrong.


Imagine your in a shop. You meet a friend in there and start talking about you night out at the weekend. The Manager comes over and says "I'm sorry but you look busy talking to your friend and not concentrating on your shopping. I must ask you to leave just in case you are so distracted and buy the wrong size dress, then I have to change it for you later, a complete waste of my time"

Well, I don't have to play dead.... I feel dead...

Stupid fever.... go away!!!

Morwen

Damn, that system actually WORKS! I'm impressed.

Re: The OP... Yes the shop owner was rude. You're the customer, right? Sheesh.

/me feeds chicken soup to Morwen.

From what I gather, the 'wrong' she thought I'd done was to come into her shop in Busy mode, since it *might* have ended up causing her problems later. I'm not saying that makes any sense to me, because it assuredly doesn't, but I guess, as in the real world, she reserves the right to refuse service to anyone at anytime, for any reason. I wasn't even in her shop long enough for anything to rez, so if I'm missing out on something spectacular, I guess I'll never know. lol

I have no idea what you are even asking . .. um . . . and I don't know that that would make me . . . does that make me a man/woman/pony/4 year-old or a 90-year old man-woman hybrid of unknown race?

My inability to google is exposed . .. and I thought it might have something to do with cars

And what in the world is "The Red Green Show"?

Wow, is all that even physically possible for a merchant who has high traffic and sales? (I realize the 1st part could be automated)

And in the hundreds of stores I've visited, I think I've found an owner actually there maybe 3 or 4 times.