Linden Labs why are you doing this to us?

I for one know i do not put as much into this game as others but thats beside the point ... the point is we pay for a service to be blocked out of it because of unwanted unasked for "extras" they gave us chat bubbles..> WTF for? to be like There? well i left there for a reason and if i wanted bloody chat bubbles and lag issues I woulda stayed in There... mind u at least i can still log into there whenever I feel the urge maybe it's time i headed back ...... why should i or any of us for that matter put any money into an account that we cant access?
Lets look at it from another angle.... your bank....
your wages go into your account.... They do unnessesary (spell check) upgrades to your account and BAM ya can no longer access the forementioned account.
would you still be sitting there behind your computer saying oh well lets look on the bright side they are doing all they can and things will be so much better with all the pretty trimmings from another bank? I THINK NOT
so quit the ass sniffing

Of course they are deliberate. Did hackers create them? Did someone from outer space create them? Whether accidential or not Linden Labs created them. I sure can't figure else who might have.

I think the word you're thinking of Susie would come very close to "incompetence"

I can read your comments better if you used paragraphs.

You don't, but have you looked at the Feature Suggestion forum, or the feature vote fwebsite? People want lots of goodies, and there are plenty of threads over and over again asking for different goodies to be had.


Compaaring SL to There is like comparing a hand-drill to a well-driller. They both drill, sure, but one of them is far more powerful and takes a little more effort to maintain.


Oh, I agree. So does all of us here. So does LL, obviously, since they're right now doing all-nighters. However, what I disagree with is this incessant spam of the General Forum with impatient, mob-mentality residents, especially after LL has already stated that they're up all night.


Comparing SL to a financial institution is moot.
SL's priority is experimenting in building a brand new technology.
A bank's priority is having stable financial transactions.

Those are two totally different goals, and so the workings will be different.

SL is too popular for its own good... You try expanding a startup at 20% growth rate per month and see how you handle it, okie dokie?

If you're all so angry that you're going to quit, please feel free to donate your tier (and lindens) to me, so I can pay for college. Thanks.

LF

Susie may be right that they are intentional as to the nature of LL's inability to fix the problem. DB errors are probably one of the significant causes of this error since I've played around with the most extreme scenerios to see what would happen. Teleing from a lagged sim, teleing to a lagged sim, Flying to a lagged sim and much much more. And I figure the problem is that meta-DB[the db tieing your character's own DB entries and communicating that data to the sims] is unable to interface with sims properly. That also would lead to significant lag for currently logged users, where you get anywhere between a few seconds to even a few minutes of delayed responses.

What could be cause? Human error, it's just a simple fact of computer science that most of the errors[99%] are created by the user him/herself for a number of reasons; mental fatigue, logical errors in the program structure, redudencies in the database, and so on. The fact is LL needs to own up to this and say SORRY and stop pretending the error comes out of the aether or something. It's okay to say, "I did something stupid and I'm trying to sort it out so please bear with me", than to say,"It's your fault because you're a paying customer and must be punished!" Sorry that doesn't gel in any situation. So I think LL's staff need to get hopping, I don't care if they lose sleep or food over it, get crackin' kids, it's just code!

-- Bridget

What it is, see, is they have decided the game really has gotten too popular and too many people are trying to play it, so it goes out of commission for a couple of days, long enough everyone to flock to the forums, and for normal forum fist-fights to rapidly escalate into fights to the death, thus eliminating a large proportion of the plaayers.

Once the population is reduced to a managable level, they will let the survivors back into the game.

Survival of the fittest, really - thin the herd and all that; makes for a stronger, healthier population in the long run.

coco

P.S. They really will give us Lindens?

coco

Right on Bridget that is what I have been trying to say. Own up to your mistakes and tell us how you will corect them them without the BS.

Sheesh.. I have read so many hate threads, it just reminds me why I never come to the forums. Obviously, quite a few of you have never experienced ONLINE GAMING. Most ONLINE GAME have a maintain with 2 - 6 hr down time once a week. LL has it what every other month, or maybe just maybe every month? Susie, I'm sorry but you are dead wrong and obviously are ignorant yourself, especially to coding. Yes it frustrating not to be able to login, yes the last time (oh which was months ago) LL refuded individuals for the downtime, and YES before you open your trapper and say it.. I used to have a sim and paid 200.00 USD a month, and YES I have land that I pay for every month. But the difference between you and I see I'm not ignorant with knowing how coding is and can be.

Sometimes things just happen, it will be fixed soon. This is a great game, and every Linden (including volunteer HELP) has busted their asses to get things fixed and helping out.. so if you are that frustrated maybe you should go out for a walk or movie or something.

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Ok start by attacking my lack of paragraphs dont really care i type as it comes out im a truck driver not english major
"Comparing SL to a financial institution is moot.
SL's priority is experimenting in building a brand new technology.
A bank's priority is having stable financial transactions.

Those are two totally different goals, and so the workings will be different."
I didnt really expect you to take the comparison so literal... was merely an example.

The point i was trying to make (will brake it down into basic terms for you)
we pay for a service that we deserve to receive. I do not see this happening.
You may be happy to be paying how ever much you are paying LL a month for nothing good for you at least while ya shaking their hands enjoying what ever relationship you may have with LL feel free to help out in their (continuing struggle) to supply what they offer

LOL Shokra why should I care about coding when all I want to do is log into Second Life and have fun? If my car wouldn't start 9 times out of 10 I would be a little mad at the maker and my knowledge of mechanics wouldn't have anything to do with it. I just don't get why people are saying that software companies are somehow different from other companies and should be excused for their bumbling.

Okay, you're not a computer programmer, obviously. That's okay. Let me provide an analogy for some perspective.

Imagine you have a large company. Employees must interact in their department, between departments, and with other companies. Each employee has resources that they are responsible for maintaining, and a lot of these are shared with other employees.

Now, you have to write instructions for every single employee to follow to do every aspect of their job, taking into account every way an employee will interact with other employees and resources.

Sound tricky? Of course it is.

And then, let's say you mess up one single instruction on one employee.

Maybe it's something simple, like how to stack papers properly... okay, no biggie, so one employee has a messy desk. no big deal.

Maybe it's something big, like an employee gets a left-turn instead of a right-turn in the directions to get to their desk... suddenly the employee is wandering around, lost, bumping into other people, walking into wrong workspaces.

Maybe it's something catastrophic, like the front doors of the building are too small and employees can't get in and out fast enough. Or if a common instruction to everyone - like how to use a copy-machine - is wrong / lost? Suddently nothing gets copied, records are lost, and chaos ensues.

But... being that you have a huge company to write all of the instructions for, you can't possibly get everything perfect all of the time. Once in a while, you tell people to use the phone when you meant use the fax. You might not think about people's schedules enough, and suddenly people don't have enough conference rooms. There's all these possible minor oversights that can happen that could have big effects.

And worst of all, the company is so big that, naturally, you can't write all of the instructions yourself. So you rely on a team of instructions writers, testers, and designers that constantly are editing the instructions and coming up with new ideas. And if you have too many of them, upper management costs too much and the company needs to downsize.

All this... this is what programming is like. There's nothing deliberate about most bugs. True enough, some can be stupid or careless, but it's simply very difficult to get every single intricate detail perfect, especially on something that is updated with new features as often as SL, or grows as fast as SL.

I dunno, maybe so you can understand the little point that there are actual PEOPLE behind the server boxes of your precious little Sim? That these folks are working hard for middle-road wages (at least in San Fran) so that your precious little clubsinoall will be working in the morning?



First of all, bad analogy. That implies that SL is down 90% of the time, which is patently false.



So of course the logical action is to scream at the mechanic until they magically fix your problem.



No products are perfect. Bleeding-edge, never-before-seen products doubly so. This isn't your comfortable, all-edges-safe EA game, this is techi-wiki hardcore geek stuff still. It's a learning experience for everyone.

LF

Because for one if it wasn't for the coding you would have never been in Second Life to begin with, and two if you did know anything about it you wouldn't be so quick to jump all over them. Especially with calling them ignorant, arrogant or whatever it was.



Sorry, but if your vehicle didn't start that many time, you would be more enclined to seak a mechanic shop, not bitch out the CEO of the car manufacturer.




NO one is saying that, its no different then any other company - If a major line was cut that gave you no phone service - would you go without a phone? No you get your credit and move on..

This is no different...

I wasn't attacking, simply stating that I can understand better if you take pauses.

When you speak in RL, do you talk constantly, or do you stop once in a while to take a breath?


Okay, so why couldn't you have stated this in the first place without the hostility?

True. But why do you have to accuse people of being incompetant / ignorant? How does that help anything? Answer me, please.


Cars have been around over a hundred years. I'm sure when they first came out, they had a bit more problems with them. SL is a brand new venture; there's a reason that they call it "bleeding-edge" technology. With any new product, it takes a while to perfect.


I tried to explain in my last post to you. Please read.

I said this in another thread and I will say it agian.

This is why I am not paying for land in SL, because I refuse to give any more money to an unfinished program.

Hehe I have finally managed to log in after about 3 hours of trying. Despite all of the fun posts I still can't describe this as anything but poor customer service. Please excuse my lack of knowledge about coding and other computer gooblygook but I still insist that Linden Labs created Second Life and are responsible for whatever problems we are having. If someone knows different please IM me in world.

/sigh

I think this says it all.

So you're saying you know nothing, understand nothing about the underlying problem, refuse to learn anything about it, and yet demand critical action from the company providing your little recreational excursion?

I suddenly have an image of you, closing your eyes, with your fingers in your ears going "LA LA LA LA IM NOT LISTENING LA LA LA LA".

LF

Yes! Finally someone who understands.

Why are they doing what? People get so irrational when they're pissed off...

I understand that you have no real desire to learn about any problems not directly affecting you. I understand that you simply desire things to "work, and work or else i will... robble", without grasping the fundamental problems behind the shiny curtain.

You're also probably the type of person who doesn't see the correlation between high gas prices and fuel-inefficient SUVs hogging the roads. You just stick the pump in the gas tank, plug your ears, sing the national anthem (next to your "American Pride" bumper sticker), swipe your almost-maxxed credit card, and take your childroons to soccer practice before the terrorists kill us all.

Or something.

LF

Lordfly you have the brain of a rocket scientist! I can't help but admire your logic.