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30+ Hours since patch stillf fubared?

Alain Talamasca
Levelheaded Nutcase
Join date: 21 Sep 2005
Posts: 393
10-26-2005 05:26
From: Doc Nielsen
Agreed - but it MIGHT make them think twice before releasing a point update with such massive flaws again...

After all, 1.7 was meant to have been exhaustively tested on the preview grid, wasn't it?


OK..

Having been a programmer for the last 20-something years and betatester for a number of game platforms in the last 6 or 7, might I add a little perspective?

*A preview grid is not the production grid.

*A preview grid is usually configured a little differently than a production grid (and not because the company is trying to put out bugware, but because it is not economically feasable to exactly mirror the production grid in the test environment... get real!)

*A preview grid has a much smaller population than the production grid at any given time.

*The preview grid usually has more experienced people testing it, and even though they may think they are trying to break the machine, a much larger population of newbs trying their hands at scripting, building, primtorturing, etc... is more likely to flush out a bug than a team of experienced betatesters. Although the million monkey theory does NOT work with Shakespeare, it DOES work with bugflushing.

*No software released today is perfect. It is not economically feasable. The things would be in testing forevere and there would never be any updates, EVAR, which means no added moneys for development, which means software companies fail, which means no new software EVAR. The systems are simply too complex for emergent bugs like our little Texture loading delay issue to be flushed out in a controlled environment. When the bug appears in the production environment, the Software company researches it and publishes a fix (when they can - if they can).

*If you insist on having no bugs EVAR, you must wait FOREVAR for any updates. Period. Or return to simple systems without GUIs, Multithreading, complex interaction, Physics, multi-layered dynamic textures, or just about anything that makes SL cool.
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Alain Talamasca,
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Pando (105, 79, 99)
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10-26-2005 05:32
From: Alain Talamasca
OK..

Having been a programmer for the last 20-something years and betatester for a number of game platforms in the last 6 or 7, might I add a little perspective?


Booyah!

I'm guess that the loudest whiners have no concept of what's involved in developing and deploying a large scale application like this.
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Alain Talamasca
Levelheaded Nutcase
Join date: 21 Sep 2005
Posts: 393
10-26-2005 05:36
From: DogSpot Boxer
Booyah!

I'm guess that the loudest whiners have no concept of what's involved in developing and deploying a large scale application like this.


Bear with the old-timer for a sec..

Is a "Booyah!" a good thing?

:p
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Alain Talamasca,
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Lecktor Hannibal
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Join date: 1 Jul 2004
Posts: 6,734
10-26-2005 05:41
1.7 kissed me wetly with tongue. I hope Enabran has been taking his meds. :eek:
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10-26-2005 05:47
From: Alain Talamasca
Bear with the old-timer for a sec..

Is a "Booyah!" a good thing?

:p


Yes, Booyah is a good thing.

I have similar experience, Alain, and your comments are on the mark.

---

1.7 grabbed my butt.
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Enabran Templar
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Join date: 26 Aug 2004
Posts: 4,506
10-26-2005 05:48
From: Lecktor Hannibal
1.7 kissed me wetly with tongue. I hope Enabran has been taking his meds. :eek:


I am taking everything they gave me at the clinic.

But it... it still burns when I pee. :(
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From: Hiro Pendragon
Furthermore, as Second Life goes to the Metaverse, and this becomes an open platform, Linden Lab risks lawsuit in court and [attachment culling] will, I repeat WILL be reverse in court.


Second Life Forums: Who needs Reason when you can use bold tags?
Mike Westerburg
Who, What, Where?
Join date: 2 May 2004
Posts: 317
10-26-2005 07:18
aaaarrrrrrggggghhhhhhllllgggglllrrrrrrrr!!!!!!!!!!!

not really. I know it sucks at this moment in time to try and login and enjoy SL but ya know, it is all good. It is interesting to watch as things around you rez out and textures become focused, make a game of it, go to a Sim you have never been in witha bunch of friends and take turns guessing what the object that is loading is and what the textures on it are going to be. (no mousing over either to get a head start by getting the object name). Also, watching as texures load, it has me wondering if this is how someone learned of the clipping texture hack, have an avatar stand behind an object that is loading the textures and it looks almost identical to the clipping texture hack where as the avatar and transparent objects vanish behind any object using that texture, kinda funny to watch as avatars pass by with attachments....

This also gives you a chance to multi task your builds!
Start on picking texture out for wall, select one then walk away and go rez prims out and start making door frame/door parts, walk back to wall, decide you hate texture, select new texture and work on door frame/door. Lather,Rinse and Repeat as necessary. In that hour, have the house done and the majority of it looking good because instead of getting distracted on the perfect texture that you cycled for an hour anyway to get to, you spent that hour building the rest of it too :)

I understand your frustration but ya know, LL isn't trying to rip us off, they aren't trying to cause issues with the grid. LL is trying to make sure we have the best experience possible, if that means dealing with major lag after an update, then let it be. If it means dealing with a temeporary break of functionality to help slow down massive greifing, then let it be. I just wish Microsoft was this way about fixing their products, then perhaps Windows would run correctly.

BTW, what did happen during the 1.2 rollout that made it so bad?

1.7 fell right to sleep afterwards and didn't even say thank you....
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FireAlarm Bellow
Registered User
Join date: 24 Oct 2005
Posts: 19
10-26-2005 09:41
2 days later, still no reprieve.
Maeve Morgan
ZOMG Resmod!
Join date: 2 Apr 2004
Posts: 1,512
10-26-2005 09:48
I firmly believe in Zen updating, everybody take a deep breath and say "This too shall pass" when 1.6 came out it was sheer hell this update is a piece of cake, gray people are still people :D and people being able to get in is a good thing. Oh and 1.7 stole my pants allowing most of the free world to see my underpants for the better part of 2 days.
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Psyra Extraordinaire
Corra Nacunda Chieftain
Join date: 24 Jul 2004
Posts: 1,533
10-26-2005 09:55
/3/32/67903/1.html#post707027.

That's /3/32/67903/1.html#post707027/3/32/67903/1.html#post707027.

Seriously, read /3/32/67903/1.html#post707027/3/32/67903/1.html#post707027.

Reprieve is coming. This was posted almost a day ago. Evidently someone is not reading the announcements thread as was suggested some time ago.

Better read all three above posted threads. Just in case, yaknoo?
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FireAlarm Bellow
Registered User
Join date: 24 Oct 2005
Posts: 19
10-26-2005 10:03
From: Psyra Extraordinaire
/3/32/67903/1.html#post707027/3/32/67903/1.html#post707027.

That's /3/32/67903/1.html#post707027/3/32/67903/1.html#post707027.

Seriously, read /3/32/67903/1.html#post707027/3/32/67903/1.html#post707027.

Reprieve is coming. This was posted almost a day ago. Evidently someone is not reading the announcements thread as was suggested some time ago.

Better read all three above posted threads. Just in case, yaknoo?


Have read it.... Just skeptical.
Margaret Mfume
I.C.
Join date: 30 Dec 2004
Posts: 2,492
10-26-2005 10:09
From: Maeve Morgan
I firmly believe in Zen updating, everybody take a deep breath and say "This too shall pass" when 1.6 came out it was sheer hell this update is a piece of cake, gray people are still people :D and people being able to get in is a good thing. Oh and 1.7 stole my pants allowing most of the free world to see my underpants for the better part of 2 days.

Wasn't it necessary to get naked with 1.6 in order to teleport? Or was that 1.5?
Psyra Extraordinaire
Corra Nacunda Chieftain
Join date: 24 Jul 2004
Posts: 1,533
10-26-2005 10:11
From: Margaret Mfume
Wasn't it necessary to get naked with 1.6 in order to teleport? Or was that 1.5?


That was 1.6. Not entirely naked, just attachmentless. :)

It took about 6 days before that was hotfixed.
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Gina Ganache
Registered User
Join date: 13 Sep 2005
Posts: 1
Gina Ganache
10-26-2005 10:12
Well I like many of you haven't been able to get on SL for about 3 days.... and today I read through all the complaints..... Am I frustrated because I keep crashing on log in?
I was until I realized that this seems to be the common thread for a lot of people since the update happened....
However... remember peoples!!! this is only a game!!! Gives you a chance to see what else is out there ie.. real life.... other chats etcetera etcetera....
This is NOT the only game in town.... And if any of you have actually done some reading on here.... The powers that be have let you know that the update to fix the last update
will be out tomorrow... sooooo give it a break and act like the adults you are supposed to be!!! Geeeeeeeesh!!!!
Alain Talamasca
Levelheaded Nutcase
Join date: 21 Sep 2005
Posts: 393
10-26-2005 10:16
We're SUPPOSED to be adults here?

Awwwww jeeeeez!
Then what's the advantage over RL?
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Alain Talamasca,
Ophidian Artisans - Fine Art for your Person, Home, and Business.
Pando (105, 79, 99)
Enabran Templar
Capitalist Pig
Join date: 26 Aug 2004
Posts: 4,506
10-26-2005 10:22
From: Gina Ganache
remember peoples!!! this is only a game!!!


Sorry, can't resist.

Take it away, David Linden...
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From: Hiro Pendragon
Furthermore, as Second Life goes to the Metaverse, and this becomes an open platform, Linden Lab risks lawsuit in court and [attachment culling] will, I repeat WILL be reverse in court.


Second Life Forums: Who needs Reason when you can use bold tags?
Cocoanut Koala
Coco's Cottages
Join date: 7 Feb 2005
Posts: 7,903
10-26-2005 10:41
Interesting thingie: I noticed last night that when I stand behind Shaggy's umbrella, I can no longer see me! I saw through the umbrella, but what I saw was my hat, the green twirlie things on my outfit, etc. Same thing just when walking places, depending on where I'm standing.

coco
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Juro Kothari
Like a dog on a bone
Join date: 4 Sep 2003
Posts: 4,418
10-26-2005 10:45
Little words of advice:

submit bug reports!! this will help the Lindens take care of problems and prioritize them for the next point release.

if/when 1.8 rolls around - go into the preview grid and help them test it! better to spend a little time on preview discovering issues than to discover them post roll-out.
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FireAlarm Bellow
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Join date: 24 Oct 2005
Posts: 19
10-26-2005 10:56
From: Juro Kothari
Little words of advice:

submit bug reports!! this will help the Lindens take care of problems and prioritize them for the next point release.

if/when 1.8 rolls around - go into the preview grid and help them test it! better to spend a little time on preview discovering issues than to discover them post roll-out.



The issues we are experiencing now did not exist in preview. I was in preview extensively prior to publication, and never experienced this problem.
Juro Kothari
Like a dog on a bone
Join date: 4 Sep 2003
Posts: 4,418
10-26-2005 10:59
From: FireAlarm Bellow
The issues we are experiencing now did not exist in preview. I was in preview extensively prior to publication, and never experienced this problem.

Good man. Make sure when submitting your bug reports, you note that.

Good to see that people actually help out with testing in Preview - it won't catch all of the issues, but I'm sure it caught quite a few.
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Malachi Petunia
Gentle Miscreant
Join date: 21 Sep 2003
Posts: 3,414
10-26-2005 12:23
From: someone
Good. Then let me give you this bit of advice, since I've been throught 1.1, 1.2, 1.3, 1.4, 1.5, 1.6 and now 1.7

Relax - everything will be fine. Oh, and be super glad it wasn't the 1.2 roll-out. Trust me.
This so typifies the apologists who expect all the paying customers to learn from past experience but want to afford Linden Lab an excuse from doing the same.

And this is substantially worse of a release than all that preceeded it, if for no other reason than it affects significantly more customers than did any prior.
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Lecktor Hannibal
YOUR MOM
Join date: 1 Jul 2004
Posts: 6,734
10-26-2005 12:27
From: Malachi Petunia
if for no other reason than it affects significantly more customers than did any prior.

As does each and every release no ? What have we had in the last month ? My unscientific guess is better than 45% growth in pop. Now apologize. :p
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Mike Westerburg
Who, What, Where?
Join date: 2 May 2004
Posts: 317
10-26-2005 12:30
I would like more info on the 1.2 rollout and why it was worse :) I looked at the history wiki and could find no info about it :)
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Alain Talamasca
Levelheaded Nutcase
Join date: 21 Sep 2005
Posts: 393
10-26-2005 12:49
From: Malachi Petunia
This so typifies the apologists who expect all the paying customers to learn from past experience but want to afford Linden Lab an excuse from doing the same.


1) What is wrong with being a typical anything?
You are a typical detractor, and that's OK too.

2) And what, exactly has LL NOT learned from past experience?
When was the last time they tried to implement the features they have in 1.7?
When was the last time they had this many sims for a rollout...or this many users for a rollout, for that matter? When, in fact, has the situation for LL been the same for them to learn from? Because it looks the same to YOU does not mean it is the same.

3) For the Users, it's a different story:
For us, it IS the same; we have experience on the client side with a number of rollouts under our belts..
*We know that there are ALWAYS emergent bugs that don't appear until the new version hits the production servers because the test servers cannot exactly mirror production. That many servers simply are not feasable in a test environment. and even if they were, you can't get that many people on to load test those servers...

*We know that LL always manages to get their bugs under some kind of control in a reasonable period of time.

*We know that there will always be optimistic apologists and pessimistic detractors

*We know that both tend to hang around long enough to make life on the forums miserable for at least a week after major revisions.

*We know that the detractors chant "I told you so" with every bugfix released...

*We know that the apologists chant "I told you so" when everything eventually turns out more or less OK.

*We know that neither camp is going away any time soon, if only because neither wants to give up the opportunity to chant "I told you so".
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Alain Talamasca,
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Malachi Petunia
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Join date: 21 Sep 2003
Posts: 3,414
10-26-2005 13:27
From: Alain Talamasca
1) What is wrong with being a typical anything?
You are a typical detractor, and that's OK too.

2) And what, exactly has LL NOT learned from past experience?
When was the last time they tried to implement the features they have in 1.7?
When was the last time they had this many sims for a rollout...or this many users for a rollout, for that matter? When, in fact, has the situation for LL been the same for them to learn from? Because it looks the same to YOU does not mean it is the same.

3) For the Users, it's a different story:
For us, it IS the same; we have experience on the client side with a number of rollouts under our belts..
*We know that there are ALWAYS emergent bugs that don't appear until the new version hits the production servers because the test servers cannot exactly mirror production. That many servers simply are not feasable in a test environment. and even if they were, you can't get that many people on to load test those servers...

*We know that LL always manages to get their bugs under some kind of control in a reasonable period of time.

*We know that there will always be optimistic apologists and pessimistic detractors

*We know that both tend to hang around long enough to make life on the forums miserable for at least a week after major revisions.

*We know that the detractors chant "I told you so" with every bugfix released...

*We know that the apologists chant "I told you so" when everything eventually turns out more or less OK.

*We know that neither camp is going away any time soon, if only because neither wants to give up the opportunity to chant "I told you so".

Okay I'll bite on this condescending tripe. What's wrong with being typical LL is that they make the same mistakes over and over and "thank you for your patience". When was the last time that they tried to roll out as many features as 1.7? Never; no point release has yet had so few features, most of the work was intended to be backend improvements that to all indications have worsened extant problems. Yes it looks worse and worse to them each time because - like all prototypes that have been patched to death - seemingly innocuous changes have dire results. It doesn't look the same to me, but you just made that up.

"We know that LL always manages to get their bugs under some kind of control in a reasonable period of time." Define "we", "under some kind", and "reasonable", please. I'll grant they get the most egregious faults mitigated after up to a month, when they stop working on it.

"We know that both tend to hang around long enough to make life on the forums miserable for at least a week after major revisions." Stop reading, then, or do you like the misery?

"everything eventually turns out more or less OK" meaning "when people simply accept the limitations and get tired of submitting bug reports that get ignored or walk away because it never works properly for them"

Two last things: first of all, if you wish to snipe at someone who claims the King has no clothes, it might be considered cowardly to post from as an alt (or as someone who isn't an alt who has been registered for two months). Secondly, it can be done better, they simply choose not to as a matter of hubristic policy.

Was your "I told you so" gratifying?
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