if you don't think LL is NOT working there asses off your mistaken
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Selador Cellardoor
Registered User
Join date: 16 Nov 2003
Posts: 3,082
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10-27-2005 07:54
From: crucial Armitage customer comes in we are out of stock on something and they want to know why AND NOT ONLY DO THEY WANT TO KNOW WHY BUT THEY GET DOWN RIGHT NASTY AND START TO BELITTLE ME AND EVERY EMPLOYEE OF THE COMPANY.
i tell them im sorry and that we will be fully in stock on said item soon yada yada
A company should *never* allow itself to become out of stock. One of our supermarket chains is having difficulties at the moment, over this very issue. It is a fundamental mistake, and speaks of extremely bad customer service. |
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Cory Edo
is on a 7 second delay
Join date: 26 Mar 2005
Posts: 1,851
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10-27-2005 07:56
From: Garnet Psaltery You just don't get the idea of volunteering, do you? I'll wager a guess that, knowing Eboni, she fully understands the idea of volunteering - if you're talking volunteering at a food bank, soup kitchen, rape crisis shelter, or so on. Personally, I think Live Help = free labor for a game company, pure and simple. I don't look down on Live Help volunteers, its their time and their SL, and if they want to spend it helping others like that, awesome.
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www.electricsheepcompany.com
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Beau Perkins
Second Life Resident.
Join date: 25 Dec 2003
Posts: 1,061
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10-27-2005 07:57
wait a minute...why haven't I been invited to these group sex sessions? I am always left out of everything in SL  |
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Martin Magpie
Catherine Cotton
Join date: 13 Nov 2004
Posts: 1,826
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10-27-2005 08:12
From: Mike Westerburg I agree, cut LL some slack, remember the part of the TOS that says they are not responsible for your inventory items or money, they hold the power to just make it all go away if you incite them enough. If you don't think that will happen, think again. Us customer service reps may be paid to do a job and it does get tough and no matter how many times we aren't supposed to take it personally, we do, part of doing a job we love. There is a difference in loving your job and hating it, if you love your job you get offended and hurt when there is a customer who wants to make your life hell. Remember this, you never, ever, ever, ever piss with the customer service reps who either work for your mechanic, your computer repair shop, your bank or even LL... It may not be ethical, it may be immoral but we are human and when pushed to the edge emotionally we do things, mean and wrong things. I have purposly lost customer's data on hard drives with a low level format just because they were being a prick to me or my co-workers. I have purposly ran floppy disks past HDD magnets to wipe the data. All untraceable by normal methods, and with a company policy that tells their customers that they are not responsible for the data..... you get my drift as database manipulation is soo easy and depending on config, almost untraceable by the normal techs. While I agree, the lag sucks, things are slow and the patch could have been better, but to constantly whine and complain about this or that isn't going to make it get fixed faster. To just upright and take their heads off time and time again with post after post citing how LL is a horrible comapny and their product sucks and their support sucks, you may end up with a smaller inventory and a few Linden's short your next logon.
I hate Ford, terrible company with a terrible product. Guess what, I don't own a friggin Ford! I have the power to not own a Ford, so I flex that power. If you dislike the current situation, you have the power to leave, if you think that they will never get it right, leave, don't buy the Ford, stop leasing the Ford. There are other makers out there like Chevy, Toyota, Honda and Chrysler to chose from. Instead of just whining about the Ford at which their service reps may be inclined to give you the old mechanic special on the car, you could just sell it, end the lease or trade it in on a Chevy. And yes, I did start hating Ford over a few petty things, but that is the power of choice and the power of being a consumer. And yes again, I had Real money put into my last Ford, almost several Thousands worth when I decided to get rid of it.
Also, losing profits. WTH? This is a virtual world, yes the currency perhaps can be considered real but it is more akin to the stock market where there is inherent risk every moment. To come to a virtual world with the intent on making money just is bonkers especially with products that are not tangeble or even stored in a RL warehouse, heck the sex isn't even real ( what is the fun in that...). If you actaully held the objects you were selling in your possesion then I can see cause to complain, but to complain about virtual goods that do not have a RL counterpart? At least when you shop online at Amazon, their products are real and you could always drive to the nearest store and get it. Reminds me of the grade school kids who would knock out their own teeth just to get the money from the tooth fairy... Good to know, but without customers, what ya get is a chaper 13. So be careful who you piss off and how often. Mar |
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ZsuZsanna Raven
~:+: Supah Kitteh :+:~
Join date: 19 Dec 2004
Posts: 2,361
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10-27-2005 08:25
I am really frustrated because they decided to bring 1.7 out a damn week before a Holiday. There is so much my friends and I wanted to see and do this week and most of it has been spent standing and waiting in vain for things to rez. I fully understand it takes a long while after an update for things to get close to normal, but bringing out a new version a week before a holiday seems ridiculous to me. Plus the fact that they have to keep updating to fix things. They couldn't have waited a measley week???
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~Mewz!~ 
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Mike Westerburg
Who, What, Where?
Join date: 2 May 2004
Posts: 317
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10-27-2005 08:31
From: Selador Cellardoor A company should *never* allow itself to become out of stock.
One of our supermarket chains is having difficulties at the moment, over this very issue. It is a fundamental mistake, and speaks of extremely bad customer service. While I can agree to this, it isn't always possible to do that. Problems with shipping, manufacturer issues and the like will greatly determine how and when produts arrive which in turn affects store stock. I dunno if you remember a while ago, I think it was about 1996 or so, there was an earthquake that hit Taiwan and it crippled one of the largest production plants for RAM chips, not the actual end pruduct but the ram ICs themselves. Not only did it make stock difficult to maintain it also caused the prices to jump really high. Before you could get say a 64MB module for about $60, but after that same module jumped close to $200 at times (it has been many years ago, the exact prices are fuzzy). I was working for a small computer OEM at the time, almost closed us down due to not being able to fulfill orders and not having stock. A situation out of our control caused a chain reaction. To say a company should never be out of stock is only theoretical as no one can take into account natural chaos and it only works on paper, not in production. Beside the fact that most companies cannot afford to implement a JIT scheme as to where as stock depletes, the orders get placed and shipped almost automatically so as the last product is moving out the front door, the delivery truck is dropping a new supply of products off at the back door. A large chain like Wal-Mart yes, a small locally owned food store, not at all. To rip into a customer service rep who has no authority, who most likely does not know what goes on in the back rooms is just plain wrong. The service reps are there to act as an interface, given training to help immediate problems such as to have you check to see if paper is loaded properly in your new printer or to have you check your video settings. Most likely they have no detailed tech knowledge and couldn't help you reseat your CPU or replace your hard drive. The service reps are truly a different breed of people as for some reason they get associated with being the voice of the company and that they have magical powers to make it all better or that they have been shown to have the force or something. Service reps are often times very good at what they do and sometimes bad at it too, but we have to remember, they do not make any decisions as to what happens, you call, it gets logged, if they can help like for a minor setting, it gets logged. What they cannot do, gets logged and bumped up to the next support level untill it either reaches a person who can do it or it hits a stalemate ( wait till next release) condition. As a customer, you may see it as poor customer service, as a service rep, we sometimes see it as "why don't you just crawl back under the rock you came from and never, ever come back." (funny thing is, sometimes the boss gets to hear the events and gets a good chuckle along with the service rep). Remember while you are being nasty to a customer service rep or ripping on a product line because of an inconvieience, you very well could become the butt of an inter-company joke, especially if there are others to witness it and the service rep has been nothing short of pure sugar with you. This really makes for the best jokes, I have been there before and can remember some of them still.
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"Life throws you a lemon, you make lemonade and then plant the seeds"
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Cheyenne Marquez
Registered User
Join date: 19 Sep 2005
Posts: 940
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10-27-2005 08:53
From: Mike Westerburg I have purposly lost customer's data on hard drives with a low level format just because they were being a prick to me or my co-workers. I have purposly ran floppy disks past HDD magnets to wipe the data. All untraceable by normal methods, and with a company policy that tells their customers that they are not responsible for the data..... Omg...please seek help. |
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Mike Westerburg
Who, What, Where?
Join date: 2 May 2004
Posts: 317
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10-27-2005 08:57
From: Martin Magpie Good to know, but without customers, what ya get is a chaper 13. So be careful who you piss off and how often.
Mar Yes but for every consumer who is a jerk, there are at least 3 that aren't. For every customer who complains and returns items and only comes once, there are at least 3 that are loyal to you and keep coming back for more. SL is no different, I consider myself loyal because I love the product and the service so I will keep coming back. These are the customers that are worth keeping on paper, not those that get mad and storm out the door, business logic. Funny how the end consumer brings the chapter 13 bit up as well. I have heard that and " I am gonna call my lawer on your company!" thousands of times, never happened, never closed us down, never had to file chap 13. there are customers I never saw again, didn't even ding us one bit. Heck, we even lost the business of a major University ,to give you an idea of how big this university was, their science department invented the LCD display technology, due to how bad some decisions were, nope, didn't file chapter 13 and didn't get sued either. In fact, when I left the company for a better job, they were expanding. Honestly, that end consumer mentality of without us, you would need to file chapter 13 is so outta date and so untrue. Like I stated, you are just one unhappy consumer out of 10 that are happy, no loss when it comes down to paper balance. Without the corporations serving those consumers, you would have to hunt your own food, make up your own games and walk/ride a horse to get anywhere. It is a balanced trade off consumers need the comapnies and the companies need the consumers. Here is another side to the coin though- the staff of said companies. While you are busy ranting and raving and generally having a bad day to the service reps, they are not allowed to rant and rave back to you about their day, they are supposed to be polite,calm and patient while you are there ranting up a storm and giving them a hard time. Imagine yourself on the oher side of the phone, imagine it was you getting yelled at and you are not able to retalliate? Imagine how that affects customer service as a whole, by basically breaking down the moral of the rep, which travels throughout a company you in effect by being a jerk could have possibly delayed the progress the comany was making to resolve the issue. What if you worked for NHWNHC corp as a phone operator and a customer called and jsut started ripping into you saying you are an idiot and you have no clue as to what you are doing, what would you do? I know exactly waht you might say here in response, tell the customer to goto hell. Easy enough for us to act like we would all do it, not doable in practice as it is our job, we could get fired and need the income. You would be forced to deal with it, to deal with that customer and that present situation.
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"Life throws you a lemon, you make lemonade and then plant the seeds"
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Mike Westerburg
Who, What, Where?
Join date: 2 May 2004
Posts: 317
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10-27-2005 09:06
From: Cheyenne Marquez Omg...please seek help. Just remember, while customer service reps try to maintain the best possible outcome, sometimes a nasty customer can trigger vengance in us, just like any one else. Service reps are not evil like this all the time, there can be that one customer who pushes buttons( and they know they are doing it) to incite a retallitory response in order to get the satisfaction that they are the best customers out there, or to have bragging rights to ther buddies. Oh yeah, never ask me to fix your computer, then bring it back and push all the wrong buttons by calling me an idiot or that I don't know what I am doing cause you decided it would be wise to upgrade the memory yourself and broke the socket and get me all frazzled due to having a bad day therefore giving me a bad day. The first time I will do the best job you have ever seen and you will swear I replaced your computer with state of the art hardware, the next time, your hard drive just had a head crash and all your data including thesis and term papers are gone without a trace...
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"Life throws you a lemon, you make lemonade and then plant the seeds"
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Jacqueline Trudeau
Nogoodnik
Join date: 9 Jul 2005
Posts: 171
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10-27-2005 09:36
From: someone if you don't think LL is working there asses off your mistaken Since nothing less than the future of their enterprise is at stake, I would certainly hope so.
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http://trudeauyachts.wordpress.com
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Creami Cannoli
Please don't eat me....
Join date: 17 Jul 2005
Posts: 414
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10-27-2005 09:52
From: Mike Westerburg Just remember, while customer service reps try to maintain the best possible outcome, sometimes a nasty customer can trigger vengance in us, just like any one else. Service reps are not evil like this all the time, there can be that one customer who pushes buttons( and they know they are doing it) to incite a retallitory response in order to get the satisfaction that they are the best customers out there, or to have bragging rights to ther buddies. Oh yeah, never ask me to fix your computer, then bring it back and push all the wrong buttons by calling me an idiot or that I don't know what I am doing cause you decided it would be wise to upgrade the memory yourself and broke the socket and get me all frazzled due to having a bad day therefore giving me a bad day. The first time I will do the best job you have ever seen and you will swear I replaced your computer with state of the art hardware, the next time, your hard drive just had a head crash and all your data including thesis and term papers are gone without a trace... Interesting....I have worked as a customer service rep in different types of businesses and have never done anything to get back at the ones that pissed me off. I also don't do business with places that DO "get back" at the customers. I may not know about it, but if my friends tell me a story about it happening, then I will no longer do business with them. Word of mouth can kill your business, and you won't get those 3 nice customers to replace the 1 bad. The customer may have just found out a family member died, or they lost their job, or their cat got hit by a car. They may be taking thier frustrations out on you, but that doesn't give someone the right to screw with their account and act in a childish manner in response. |
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Pendari Lorentz
Senior Member
Join date: 5 Sep 2003
Posts: 4,372
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10-27-2005 11:53
awwww.. *HUGS* Crucial...  Just stay positive.. and let the negatives roll off your back.
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*hugs everyone*
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Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
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10-27-2005 11:56
You: we need like a Hustlah Linden
You: who is a bling bling dollah man
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Zapoteth Zaius
Is back
Join date: 14 Feb 2004
Posts: 5,634
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10-27-2005 12:04
From: Siggy Romulus My ass hurts. Well stop doing that then...
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I have the right to remain silent. Anything I say will be misquoted and used against me.--------------- Zapoteth Designs, Temotu (100,50)--------------- 
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Dianne Mechanique
Back from the Dead
Join date: 28 Mar 2005
Posts: 2,648
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10-27-2005 12:17
From: Malachi Petunia Oh, the novel love-SL-without-reservation-or-leave defense. If you are capable of asking that then I guarantee you could not possibly understand the answer.
Can you not imagine a virtual world that is both un-boring and not bug riddled and horrifically laggy? I can.
Also, calling people "assholes" because they would like something better than the current offering is only slightly inflamatory (and a little bit over the top). Malachai I notice that you have not got a forum icon so I went and found some for you to chose from if you like them. I think the cute blue one is really you, but you might identify more with the green one. |
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Omaire Abattoir
O-Magine
Join date: 26 Jun 2004
Posts: 86
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10-27-2005 12:28
From: Torley Torgeson You: we need like a Hustlah Linden
You: who is a bling bling dollah man
I interviewed for that position. My bling locked up the online form page and Phil sent me an email and told me I was straight trippin' and I better get to steppin'. How insensitive. O
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Avs - Furniture - Other Cool Stuff
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Mike Westerburg
Who, What, Where?
Join date: 2 May 2004
Posts: 317
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10-27-2005 12:40
From: Creami Cannoli Interesting....I have worked as a customer service rep in different types of businesses and have never done anything to get back at the ones that pissed me off. I also don't do business with places that DO "get back" at the customers. I may not know about it, but if my friends tell me a story about it happening, then I will no longer do business with them. Word of mouth can kill your business, and you won't get those 3 nice customers to replace the 1 bad.
The customer may have just found out a family member died, or they lost their job, or their cat got hit by a car. They may be taking thier frustrations out on you, but that doesn't give someone the right to screw with their account and act in a childish manner in response. I totally agree with you, there was only one incident that I did do something that was wrong to do and it was well over 10 years ago (I was only 18, a young and cocky fella who knew everything and the rest of the adult world didn't) when I first jumped into the wonderful world of computers and learned about the BIOS option called low level format. The floppy magnet thing was added as an after thought while typing up the response as I use the trick to dispose of old unwanted disks that may have sensitive company info on them.I had felt bad since. Usually when a customer goes on a tangent and totally messes up my day I shrug it off and then the boss and I would solve the issue, then at the end of the day we would see how to deal with that customer the next time they came in and then on Friday I would get paid. The example I wrote down was pretty much an extreme point of view and extreme action and modeled after the BOFH site I read through once. Humans are just vengeful and spiteful, if we weren't this world would have less crime in it. Taking the statement you had made, the customer should also take into account that the service rep could have received the same news, it doesn't give the customer the right to totally go off on a service rep for no reason at all and act in a childish manner as to loudly state that the service rep is an idiot in front of other customers either, especially if the problem is due to the customer's mistake (citing the memory upgrade example). As the commercial says, we all do dumb things... I know I have and I will never live them down. Regarding the word of mouth business model ideal, it is pretty much trashed as well these days. I shall call it the Howard Stern effect based off of the movie, those that like him will tune in just to hear what he will say next, those that hate him, will tune in to hear what he has to say next. End result is the same, listeners regardless of their POV. With medium such as the internet, more invasive advertising in email,tv and even radio, it is hard to figure out who is telling the truth anyway when it comes to a companies reputation. The BBB seems to be falling on the wayside as well as an indicator of a businesse's reputation. We all hear how Wal-Mart is run by evil people who kill local business, their doors are still open. We hear about how fuel stations price gouge, their doors are still open. We hear how cigs kill, but the tobacco companies doors are still open. Sometimes I go to these stores just to see if I get the same experience, other than that, it is just heresay on the part of those telling me the stories and the store made a sale to me as well, same end result. The store received another customer.
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"Life throws you a lemon, you make lemonade and then plant the seeds"
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Verkin Raven
Registered User
Join date: 5 Jan 2005
Posts: 243
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10-27-2005 12:57
From: someone From: someone
Originally Posted by crucial Armitage
customer comes in we are out of stock on something and they want to know why AND NOT ONLY DO THEY WANT TO KNOW WHY BUT THEY GET DOWN RIGHT NASTY AND START TO BELITTLE ME AND EVERY EMPLOYEE OF THE COMPANY.
i tell them im sorry and that we will be fully in stock on said item soon yada yada
Originally Posted by Selador Cellardoor A company should *never* allow itself to become out of stock. One of our supermarket chains is having difficulties at the moment, over this very issue. It is a fundamental mistake, and speaks of extremely bad customer service. Then it's bad customer service. But it's incompetence that's higher level than the people you're standing in front of. It doesn't give the customer any right at all to bitch at the stockboy or customer service rep in that situation. Not unless the stockboy or customer service rep is the actual problem, rude, is short with you, snobby, or any of that. What's wrong with getting the manager first? What about writing letters to the CEO? What about simply saying "I'm going elsewhere" and walking out, never to shop there again? What the FUCK justifies having all the rage directed at the people on the floor? Oh, nevermind. The stockboy must be the CEO in disguise, so the stockboy has to be the one exposed to the customer's mentally ill rage. The cashier must be personally responsible for the inventory/shipping strategy for that particular retail outlet, so they deserve to be screamed at. People who do this sort of thing make me fucking sick. |
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Surreal Farber
Cat Herder
Join date: 5 Feb 2004
Posts: 2,059
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10-27-2005 15:12
Just to throw in my $L0.02. It wouldn't hurt if all the people who are bitching would hit Preview hard next time and test & bug report.
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Surreal
Phobos 3d Design - putting the hot in psychotic since 2004
Come see our whole line of clothing, animations and accessories in Chaos (37, 198, 43)
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Jonquille Noir
Lemon Fresh
Join date: 17 Jan 2004
Posts: 4,025
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10-27-2005 15:36
From: Surreal Farber Just to throw in my $L0.02. It wouldn't hurt if all the people who are bitching would hit Preview hard next time and test & bug report. Although I haven't joined in on the bitch-fests since the update, (I only bitch to Siggy I have had a lot of problems with 1.7 so far, including it now freezing up my entire computer periodically when I adjust textures, forcing me to cold boot it. (No, it isn't a problem on my end. My computer works perfectly fine in every other instance.) This is not a problem I had in preview. None of the problems I've experienced since the release were problems I experienced in preview. I agree that people should pile onto the previews and try to break it, but that doesn't always help. And Re: the general thought of the thread... There's no excuse for getting hostile and belligerant with either the Lindens or Live Help. Nothing excuses acting like a spoiled 4-year old, regardless of how annoyed people may be with the current quality of the program. Be an adult ferchristsake. File reports, articulate them well, and don't wet your pants every time something goes wrong. This is not the end of the world, no matter how frustrated you may feel. That being said... To those on the other end of the spectrum; Stop acting like no one has a right to complain and that everything is just peachy. It isn't at all peachy, and I have a hard time believing that anyone really has their nose that far up the collective Linden arse not to see that. People are paying for, and in some cases relying on, a service that is currently unusable for many people. They have the right to air their complaints. Yes, it will be fixed entually. Yes, the Lindens are working hard to get it running smoothly. But that doesn't mean we should all just stick our heads in the sand and act like it's all wine and roses. There is a happy medium between being a spoiled child with a broken toy, and a Bush admin PR apologist pretending everything is fine... Many people need to find that middle ground.
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Little Rebel Designs
Gallinas
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Malachi Petunia
Gentle Miscreant
Join date: 21 Sep 2003
Posts: 3,414
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10-27-2005 15:44
From: someone Just to throw in my $L0.02. It wouldn't hurt if all the people who are bitching would hit Preview hard next time and test & bug report. Nor would it likely help much for a number of reasons: - the preview grid is smaller than the main grid by a factor of 10
- the load on the preview grid is smaller by a factor of 1000
- linden lab has historically bulk closed preview bug reports after the release with "we assume this was fixed by the new release but didn't have time to check it, please test again and resubmit if it is still broken", they may have changed that conduct but I can't think of a less gracious approach to bug reports
- bugs reported in preview 1.7 and called "showstoppers" by players who knew what they were talking about (not me) were actively rejected by LL in these forums as unimportant
If Linden Lab wants to use their playerbase as unpaid testers they could hardly do more to discourage them from doing so. |
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katykiwi Moonflower
Esquirette
Join date: 5 Dec 2003
Posts: 1,489
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10-27-2005 16:23
From: crucial Armitage LET ME TELL THOES WHO HAVE NOTHING BETTER TO DO THEN COMPLAIN ABOUT THE UP DATE!! Just as you dont have anythign better to do than complain about forum posters?....hmmm From: crucial Armitage being a live helper i have seen the customer service lesions
O.O lesion: n 1: any visible abnormal structural change in a bodily part 2: any break in the skin or an organ caused by violence or surgical incision [syn: wound] SIC the lesions on the noobs!! From: crucial Armitage
and if the live helpers are working this hard on the front lines then you bet your FING ASS the back end team every one from Phillip to the guy who sweeps the floors is busting there asses to get things fixed.
Maybe it was the guy in charge of sweeping the floors who made the decision to impose an update NOONE was demanding be released before it was ready. From: crucial Armitage
what i really like to tell them is LISTEN ASS HOLE!! WERE HUMAN WE MAKE MISTAKES BUT WE WILL FIX THE SITUATION AS SOON AS HUMANLY POSSABLE.<snip>
AND DONT BE THE ASS HOLE COMPLAING YOU CANT GET YOUR 50 CENT CAN OF PEAS TODAY.
Then dont be the asshole offering it to me? Sounds like you need to find a different line of work... |
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Eboni Khan
Misanthrope
Join date: 17 Mar 2004
Posts: 2,133
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10-27-2005 17:14
From: Garnet Psaltery You just don't get the idea of volunteering, do you? I volunteer for charity, not for profit corporations. There is a big ass difference. Helping rich people (don't say not everyone in SL is rich. if you can afford a PC to run SL, broadband and the free time to log in, you are rich in compared to the rest of the world) have an enriching leisure environment isn't going to get you on the Mother Theresa replacement short list and is not volunteering, you are just being a sucker. If you want to volunteer I am sure there are some kids in your area looking for a mentor, or some old people in a nursing home with no family to visit. If you want to give back, why not give back to some people that need it. I mean really helping some noob get a box off their head is not even Bozo Button worthy. Get over yourself. God if I was still in college I would write a paper on how to convince people your for profit corporation is the next coming and get them to accept anything. SL is Black Tar Heroin for some of you. |
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Pendari Lorentz
Senior Member
Join date: 5 Sep 2003
Posts: 4,372
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10-27-2005 18:30
From: Eboni Khan SL is Black Tar Heroin for some of you. and pfft on you for trying to make us think otherwise!!
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*hugs everyone*
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Garnet Psaltery
Walking on the Moon
Join date: 12 Apr 2005
Posts: 913
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10-28-2005 02:28
From: Eboni Khan I volunteer for charity, not for profit corporations. There is a big ass difference. Helping rich people (don't say not everyone in SL is rich. if you can afford a PC to run SL, broadband and the free time to log in, you are rich in compared to the rest of the world) have an enriching leisure environment isn't going to get you on the Mother Theresa replacement short list and is not volunteering, you are just being a sucker.
If you want to volunteer I am sure there are some kids in your area looking for a mentor, or some old people in a nursing home with no family to visit. If you want to give back, why not give back to some people that need it. I mean really helping some noob get a box off their head is not even Bozo Button worthy.
Get over yourself.
God if I was still in college I would write a paper on how to convince people your for profit corporation is the next coming and get them to accept anything. SL is Black Tar Heroin for some of you. We have perhaps misunderstood each other. I appreciate that you may well give of your time in First Life. Well done. Perhaps you could consider that when I talk about helping people here it isn't just about getting boxes off people's heads (though that is a small kind service to render). Though I'm not yet a Live Helper I do assist where I can and I find that in many cases the person concerned needs more than the immediate problem would suggest. I'm not going into details about it so please don't ask. I don't think that just because a person is 'rich' they don't deserve my help or my time. I also don't consider myself a 'sucker' for volunteering to help with what ideally would be a company task. It's not as though I'm blind to the fact of this being a business As for doing good works in RL - it would be wrong of you to assume that I do not. It would also be wrong of you to assume that I am capable of doing so, or don't need help myself. So we have both been at fault in our assumptions. |