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No Response from LL,Process Credit Status always is "In Progress"

Chinese Wise
Registered User
Join date: 18 Feb 2007
Posts: 2
03-05-2007 04:45
Paypal Email: [email]blueidea@qq.com[/email]

--------------------------------------------------------------------------------

Amount Requested: US$299.00
Processing Fee: US-$1.00
Total: US$298.00

--------------------------------------------------------------------------------

Date: Feb. 18, 2007
Time: 04:07:59 PST
Status: In Progress


-------------------------------------
What's wrong with LL ?

I had wrote five letters,but had no response.

What can I do ?

Thank you for your help .
Amity Slade
Registered User
Join date: 14 Feb 2007
Posts: 2,183
03-05-2007 07:53
Call.
Sweet Primrose
Selectively Vacuous
Join date: 30 Nov 2006
Posts: 375
03-05-2007 08:49
....and call and call and call and call and......
Dnate Mars
Lost
Join date: 27 Jan 2004
Posts: 1,309
03-05-2007 09:18
and wait.....
_____________________
Visit my website: www.dnatemars.com
From: Cristiano Midnight
This forum is weird.
Cocoanut Koala
Coco's Cottages
Join date: 7 Feb 2005
Posts: 7,903
03-05-2007 09:24
You know what? This sucks. This is just plain stupid. There is zip excuse for LL not doing this work.

Not that I've seen them offer any. Maybe I've missed it, but I have seen nowhere where LL explains why they set up this procedure and then simply let it wither on the vine, not taking care of the customers who have requested to buy more Lindens.

coco
_____________________
VALENTINE BOUTIQUE
at Coco's Cottages

http://slurl.com/secondlife/Rosieri/85/166/87
Idea Loon
Registered User
Join date: 6 Mar 2007
Posts: 17
"Chinese Wise" account be disabled! There are 300$ in it.
03-06-2007 05:40
I'm so be afraid of LL/LS !

AS a resident in the virtual,my right and my wealth can be protected by LL ???

No safe feeling,no response from LL.

I'm in China,when I can call LS's phone,it will not on work time :(

What's the problem about my account or LL ?

----------------------------------------------------------------------------------------------------

Thank you for creating your Second Life account!

Account Name: Chinese Wise

You now have unlimited access to Second Life - its building and scripting
tools, events, and land auctions.


(I register this account at Jan. 29 . I learn and dream my Second Life and business,but now ...)

----------------------------------------------------------------------------------------------------
I just see below on the right of page when I try to login in on www.secondlife.com.

What's the mean ? Thank you for your kindness.
*****************************************
Last 10 things bought or given in-world.

SLP Super Easy Money(copyable) L100
Amount: L$100
Region:
SLP Easy Money (copyable) L10
Amount: L$10
Region:
PRTech Roulette 1.2
Amount: L$60
Region:
Sweet Leaf Creations Micro Bikini *FREEBIE*
Amount: L$0
Region:
Classic Blackjack 5 Card Trick v1.1 dia
Amount: L$1
Region:
Deluxe Blackjack
Amount: L$5
Region:
10x Orb (L$100)
Amount: L$100
Region:
Money Ball L1
Amount: L$1
Region:
Freebies - Dildo Blue
Amount: L$0
Region:
JEVN - AKK Island Ranch mod copy Vendor 2
Amount: L$2,000
Region:
Idea Loon
Registered User
Join date: 6 Mar 2007
Posts: 17
"Chinese Wise" account be disabled! There are 300$ in it.
03-06-2007 05:41
I'm so be afraid of LL/LS !

AS a resident in the virtual,my right and my wealth can be protected by LL ???

No safe feeling,no response from LL.

I'm in China,when I can call LS's phone,it will not on work time :(

What's the problem about my account or LL ?

----------------------------------------------------------------------------------------------------

Thank you for creating your Second Life account!

Account Name: Chinese Wise

You now have unlimited access to Second Life - its building and scripting
tools, events, and land auctions.


(I register this account at Jan. 29 . I learn and dream my Second Life and business,but now ...)

----------------------------------------------------------------------------------------------------
I just see below on the right of page when I try to login in on www.secondlife.com.

What's the mean ? Thank you for your kindness.
*****************************************
Last 10 things bought or given in-world.

SLP Super Easy Money(copyable) L100
Amount: L$100
Region:
SLP Easy Money (copyable) L10
Amount: L$10
Region:
PRTech Roulette 1.2
Amount: L$60
Region:
Sweet Leaf Creations Micro Bikini *FREEBIE*
Amount: L$0
Region:
Classic Blackjack 5 Card Trick v1.1 dia
Amount: L$1
Region:
Deluxe Blackjack
Amount: L$5
Region:
10x Orb (L$100)
Amount: L$100
Region:
Money Ball L1
Amount: L$1
Region:
Freebies - Dildo Blue
Amount: L$0
Region:
JEVN - AKK Island Ranch mod copy Vendor 2
Amount: L$2,000
Region:
Idea Loon
Registered User
Join date: 6 Mar 2007
Posts: 17
Resident's right and my wealth can be protected by LL ???
03-06-2007 05:45
I spend much my time and my feeling on second life!

But what's the problem about my account or LL ?

No response! No reason !

No Care !

What's wrong ?

Can I do more on second life ?

Resident's right and my wealth can be protected by LL ???
Idea Loon
Registered User
Join date: 6 Mar 2007
Posts: 17
I have to submit my voice to use my new account "Idea Loon".
03-06-2007 05:49
I can't login in the forum to use my pristine account "Chinse Wise",so,I have to submit my voice to use my new account "Idea Loon".
Gaybot Foxley
Input Collector
Join date: 15 Nov 2006
Posts: 584
03-06-2007 05:55
You can't login with your Chinese Wise name? Did you forget the password or the correct screen name? Although I wasn't around for it, there was a security breech sometime last year in the later months. Maybe you have to find the email associated with your old account, and verify your information.
Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
03-06-2007 05:57
wow you earned $300 US from Jan 29 till Feb 18th on a brand new account?

:eek:
Porky Gorky
Temperamentalalistical
Join date: 25 May 2004
Posts: 1,414
03-06-2007 05:58
The majority of my email at work is generated by colleagues in China, Japan and Tawain and most of the emails read like this...it's such hard work :)

Seriously though, ldea Loon, Allot of your problem is being lost in translation here. Are you saying that you have cancelled your account whilst you still had $300 USD dollars worth of credit. If so then you should keep trying to call Linden Labs. Stay up late one night so that you can call them very early (US time). Alternatively keep emailing, write them a letter etc. Why was your account cancelled? or do you not know?
_____________________
Raudf Fox
(ra-ow-th)
Join date: 25 Feb 2005
Posts: 5,119
03-06-2007 06:02
Gaybot, this person says they created the name on 1/29... long after that fiasco, lucky for them.

Idea: That's the list of the last 10 things you bought in world. It's a security thing, so you know if your account has been hacked or if you forget your password. Now, when you log in, what kind of message do you get?

Most likely, the only ones who can help you will be the Lindens. You may want to try IMing one in world and explain what's going on. IM directly, don't use the Help Request, since they'll only tell you to email or call Support.
_____________________
DiamonX Studios, the place of the Victorian Times series of gowns and dresses - Located at http://slurl.com/secondlife/Fushida/224/176

Want more attachment points for your avatar's wearing pleasure? Then please vote for

https://jira.secondlife.com/browse/VWR-1065?
Idea Loon
Registered User
Join date: 6 Mar 2007
Posts: 17
03-06-2007 06:22
From: Gaybot Foxley
You can't login with your Chinese Wise name? Did you forget the password or the correct screen name? Although I wasn't around for it, there was a security breech sometime last year in the later months. Maybe you have to find the email associated with your old account, and verify your information.


No,I never forget my account info or my password. My account was been disabled.

You can look the screens here:

http://www.slmap.net/disabled.gif
Idea Loon
Registered User
Join date: 6 Mar 2007
Posts: 17
03-06-2007 06:29
From: Raudf Fox
Gaybot, this person says they created the name on 1/29... long after that fiasco, lucky for them.

Idea: That's the list of the last 10 things you bought in world. It's a security thing, so you know if your account has been hacked or if you forget your password. Now, when you log in, what kind of message do you get?

Most likely, the only ones who can help you will be the Lindens. You may want to try IMing one in world and explain what's going on. IM directly, don't use the Help Request, since they'll only tell you to email or call Support.


I never do the list , I don't know nothing about it.

I just buy 100000 L$ from a Chinese player to use "alipay";(www.alipay.com) to plan to buy my land and build my home in SL.


Thank you and everybody here :)
Idea Loon
Registered User
Join date: 6 Mar 2007
Posts: 17
03-06-2007 06:34
From: Raudf Fox
Gaybot, this person says they created the name on 1/29... long after that fiasco, lucky for them.

Idea: That's the list of the last 10 things you bought in world. It's a security thing, so you know if your account has been hacked or if you forget your password. Now, when you log in, what kind of message do you get?

Most likely, the only ones who can help you will be the Lindens. You may want to try IMing one in world and explain what's going on. IM directly, don't use the Help Request, since they'll only tell you to email or call Support.


Thank you for your guide:)

but I look for whom to get help in SL game?

thank you again!
Raudf Fox
(ra-ow-th)
Join date: 25 Feb 2005
Posts: 5,119
03-06-2007 06:37
The most approachable ones I've found have been Hermia and Torley Linden. I'm not too familiar with the Lindens beyond the few times I've had to ask them to come to one of their lands. These two might not be able to help you directly, but they should be able to guide you to the one that can.

I hope this helps and good luck!
_____________________
DiamonX Studios, the place of the Victorian Times series of gowns and dresses - Located at http://slurl.com/secondlife/Fushida/224/176

Want more attachment points for your avatar's wearing pleasure? Then please vote for

https://jira.secondlife.com/browse/VWR-1065?
Gaybot Foxley
Input Collector
Join date: 15 Nov 2006
Posts: 584
The Lindens Have Come To The Rescue.
03-06-2007 06:40
I went in world and asked the Lindens what to do in this situation. Here is what they said.


[6:27] Gaybot Foxley: Someone I know is getting the following message when attempting to login: "Your account has been disabled. Please visit www.secondlife.com to renew your membershp." Does this mean they cannot use their account anymore? reactivate it? Why does this happen? thanks. :D
[6:32] Linden: They have to reable it on the website, by logging in and updating their payment info
[6:32] Gaybot Foxley: Ohh, i see. Can they login on the main page? and will be prompted to do so when logging in?
[6:32] Linden: Yes
[6:33] Gaybot Foxley: Ah, thank you very much. Have a wonderful day. :D
[6:33] Linden: You too


You must go to the website http://www.secondlife.com and login there. When you do so, you should be prompted to re-enter your payment information. You can try this link to login directly. https://secure-web7.secondlife.com/account/login.php?type=second-life-member&nextpage=/account/index.php
April Firefly
Idiosyncratic Poster
Join date: 3 Aug 2004
Posts: 1,253
03-06-2007 06:58
From: Idea Loon
snip-------------------------------------------
I just see below on the right of page when I try to login in on www.secondlife.com.

What's the mean ? Thank you for your kindness.
*****************************************
Last 10 things bought or given in-world.

SLP Super Easy Money(copyable) L100
Amount: L$100
Region:
SLP Easy Money (copyable) L10
Amount: L$10
Region:
PRTech Roulette 1.2
Amount: L$60
Region:
Sweet Leaf Creations Micro Bikini *FREEBIE*
Amount: L$0
Region:
Classic Blackjack 5 Card Trick v1.1 dia
Amount: L$1
Region:
Deluxe Blackjack
Amount: L$5
Region:
10x Orb (L$100)
Amount: L$100
Region:
Money Ball L1
Amount: L$1
Region:
Freebies - Dildo Blue
Amount: L$0
Region:
JEVN - AKK Island Ranch mod copy Vendor 2
Amount: L$2,000
Region:



From: Raudf Fox
snip

Idea: That's the list of the last 10 things you bought in world. It's a security thing, so you know if your account has been hacked or if you forget your password. Now, when you log in, what kind of message do you get?

snip



I always thought those were the last things sold in Second Life, not what the person signed in bought. I think someone would remember if they had bought those things and I don't think this person would have posted that they bought a blue dildo if they had.
_____________________
From: Billybob Goodliffe
the truth is overrated :D

From: Argent Stonecutter
The most successful software company in the world does a piss-poor job on all these points. Particularly the first three. Why do you expect Linden Labs to do any better?
Yes, it's true, I have a blog now!
Idea Loon
Registered User
Join date: 6 Mar 2007
Posts: 17
03-06-2007 07:27
From: Gaybot Foxley
I went in world and asked the Lindens what to do in this situation. Here is what they said.


[6:27] Gaybot Foxley: Someone I know is getting the following message when attempting to login: "Your account has been disabled. Please visit www.secondlife.com to renew your membershp." Does this mean they cannot use their account anymore? reactivate it? Why does this happen? thanks. :D
[6:32] Linden: They have to reable it on the website, by logging in and updating their payment info
[6:32] Gaybot Foxley: Ohh, i see. Can they login on the main page? and will be prompted to do so when logging in?
[6:32] Linden: Yes
[6:33] Gaybot Foxley: Ah, thank you very much. Have a wonderful day. :D
[6:33] Linden: You too


You must go to the website http://www.secondlife.com and login there. When you do so, you should be prompted to re-enter your payment information. You can try this link to login directly. https://secure-web7.secondlife.com/account/login.php?type=second-life-member&nextpage=/account/index.php


Thank you for your kindness very much:)

I have been tried it. but I can't do that.

There is no place to update it . The pages is always responsed to "https://secure-web11.secondlife.com/account/call_us.php" .

It can be seen at http://www.slmap.net/noplace.gif
Gillian Waldman
Buttercup
Join date: 1 Oct 2006
Posts: 697
03-06-2007 07:29
You need to call Linden Lab. No one on this forum can specifically help you with your billing issue.

Best wishes.
_____________________
http://www.deuxlooks.com/
Idea Loon
Registered User
Join date: 6 Mar 2007
Posts: 17
03-06-2007 07:36
From: April Firefly
I always thought those were the last things sold in Second Life, not what the person signed in bought. I think someone would remember if they had bought those things and I don't think this person would have posted that they bought a blue dildo if they had.



I never buy or sell others but 100000 L$ to buy land or sell it in the market to exchange dollar!

But what mean the list ? my account be hakcerd or attacked?

I have zoneAlarm firewall and Nod32 virus soft, I have used net bank for four years.

I check my computer's safe termly.

Why it will been happened to me ?

http://www.slmap.net/noplace.gif (you can see the list I never do)
April Firefly
Idiosyncratic Poster
Join date: 3 Aug 2004
Posts: 1,253
03-06-2007 07:38
That's what I was saying, it wasn't what you bought but what someone, the last purchases made in all of Second Life, not you.

From: Idea Loon
I never buy or sell others but 100000 L$ to buy land or sell it in the market to exchange dollar!

But what mean the list ? my account be hakcerd or attacked?

I have zoneAlarm firewall and Nod32 virus soft, I have used net bank for four years.

I check my computer's safe termly.

Why it will been happened to me ?

http://www.slmap.net/noplace.gif (you can see the list I never do)
_____________________
From: Billybob Goodliffe
the truth is overrated :D

From: Argent Stonecutter
The most successful software company in the world does a piss-poor job on all these points. Particularly the first three. Why do you expect Linden Labs to do any better?
Yes, it's true, I have a blog now!
Idea Loon
Registered User
Join date: 6 Mar 2007
Posts: 17
03-06-2007 07:40
From: Colette Meiji
wow you earned $300 US from Jan 29 till Feb 18th on a brand new account?

:eek:



No,I just buy it from a Chinese player to buy my land and build my home or sell it in market.
Cocoanut Koala
Coco's Cottages
Join date: 7 Feb 2005
Posts: 7,903
03-06-2007 09:08
Someone who knows a Linden needs to help this person. It's not easy finding Lindens ingame, and we also have the language difference, so if anyone can help him/her, please do.

coco
_____________________
VALENTINE BOUTIQUE
at Coco's Cottages

http://slurl.com/secondlife/Rosieri/85/166/87
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