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Beware Scammed Again!!!

shadow Pawpaw
Registered User
Join date: 8 Oct 2006
Posts: 13
04-28-2007 09:50
Hi Stop By "shattered Hearts" It's In Search..
Nice Building Isn't It? you can see the name of the builder in the edit box. i've been advised not to name him here.
Well It Cost 10000l
It Was Really Supposed To Be 5000l But You See The Day Bought It,i Clicked The Buy Button Twice... Bad Lag? Maybe...set Most Likely... But I Got 2 Of Those Beauties At 5000l And Guess What? When I Contacted The Builder To Explain What Happened He Couldn't Have Cared Less! That's Right..kept The 5000l And Gave Me His Bs Line About A No-refund Policy. And How I Rushed To Buy His Building. Now You Whould Think He Whouls Have Been Happy For The Sale But I Guess Things Arent Going So Well,...if They Have To Steal 5000l From A Customer..
So Be Careful When You Buy From Scammers And Schemers Like This Person And His "business" Partners Listed In His Profile
Should I Have Been More Careful Sure...did I Get Cought In Lag Delay? Pehaps But Then Again If It Wasen't Set Up He Should Have Refunded My 5000l
Instead Of Ripping Me Off.

There Are Lots Of Really Good People In Sl Who Do Business With Ethics And Honor.. Not Like This scammer

My Advice Is To Move On To The Next Builder Who Is Most Likely Better And Has An Ethical Business Practice.
Feel Free To Im Shadow Pawpaw For More Details About This Complaint.
Bones Gremlin
Registered User
Join date: 19 Jun 2005
Posts: 17
04-28-2007 09:57
No matter the outrage you feel, you might want to remove the names from your post or risk running afoul of the no naming names forum rules.

I realise that seriously sucks as it makes it almost impossible to let the community know about difficulties with business persons, but thats unfortunately how things are.
RobbyRacoon Olmstead
Red warrior is hungry!
Join date: 20 Sep 2006
Posts: 1,821
04-28-2007 10:05
I can't imagine any way this can be a "set up". So far as I know, there is no way to get someone to consciously "click the buy button twice".

You may be very unhappy, but this is no scam, this is user error.



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Paulo Dielli
Symfurny Furniture
Join date: 19 Jan 2007
Posts: 780
04-28-2007 10:11
Nevertheless, seller could have been more lenient and could have offered a refund.
Sly Spicoli
just playing life...
Join date: 6 Mar 2006
Posts: 93
04-28-2007 10:13
once again...

Be not ashamed of mistakes and thus make them crimes.
Confucius

...and posting names allows you to pass an arbitrary judgement on any of us. That's why it's not allowed.
RobbyRacoon Olmstead
Red warrior is hungry!
Join date: 20 Sep 2006
Posts: 1,821
04-28-2007 10:16
From: Paulo Dielli
Nevertheless, seller could have been more lenient and could have offered a refund.


Oh, he absolutely *could* have. On the other hand, we are hearing one side of the story only, and that side is being inflamatory and slanderous. This was no scam, and really has no place here on the forums.



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Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
04-28-2007 10:16
From: RobbyRacoon Olmstead
I can't imagine any way this can be a "set up". So far as I know, there is no way to get someone to consciously "click the buy button twice".

You may be very unhappy, but this is no scam, this is user error.



.


And a Business person unwilling to investigate ( Potentially)

Someone did this in my shop she Purchased 9 shape packages instead of 1 due to lag. I was easily able to look up her name and figure out what was going on. I promptly refunded her money.

It doesnt happen often. Ive been in business for over 18 months and sold 1000's of shapes and that was the only time.

I dont accept returns either and dont give money back Normally , but if they obviously have messed up and told you they have due to lag theres simply doing the right thing.
RobbyRacoon Olmstead
Red warrior is hungry!
Join date: 20 Sep 2006
Posts: 1,821
04-28-2007 10:19
From: Colette Meiji
And a Business person unwilling to investigate ( Potentially)

Someone did this in my shop she Purchased 9 shape packages instead of 1 due to lag. I was easily able to look up her name and figure out what was going on. I promptly refunded her money.

It doesnt happen often. Ive been in business for over 18 months and sold 1000's of shapes and that was the only time.

I dont accept returns either and dont give money back Normally , but if they obviously have messed up and told you they have due to lag theres simply doing the right thing.


Yeah, I have had that happen often enough to be sympathetic too, and I generally like to be proactive and find out *why* people buy more than one copy of a no-trans item. And I *always* refund money in such a situation.

Doesn't mean it's a scam, though :) The OP was complaining about being "set up", etc., implying that the merchant is intentionally robbing people.


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Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
04-28-2007 10:24
From: RobbyRacoon Olmstead
Yeah, I have had that happen often enough to be sympathetic too, and I generally like to be proactive and find out *why* people buy more than one copy of a no-trans item. And I *always* refund money in such a situation.

Doesn't mean it's a scam, though :) The OP was complaining about being "set up", etc., implying that the merchant is intentionally robbing people.


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yes its not a scam.

I see no reason to NOT refund money to someone who Buys 2 of the same COPY/ NO trans item.

I mean if you were in business to sell multiple copies to the same person youd have different Perms.
Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
04-28-2007 10:26
Hey Id also like to point out -

People -

For your own protection.

Buy High Ticket Items when the grid is less crowded!!!

I dont get people willing to risk what is a big chunk of change during times of high lag/ high logged in numbers.
RobbyRacoon Olmstead
Red warrior is hungry!
Join date: 20 Sep 2006
Posts: 1,821
04-28-2007 10:29
From: Colette Meiji
I see no reason to NOT refund money to someone who Buys 2 of the same COPY/ NO trans item


Yup, I agree with you there.


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RobbyRacoon Olmstead
Red warrior is hungry!
Join date: 20 Sep 2006
Posts: 1,821
04-28-2007 10:30
From: Colette Meiji
Hey Id also liek to point out -

People -

For your own protection.

Buy High Ticket Items when the grid is less crowded!!!

I dont get people willing to risk what is a big chunk of change during times of high lag/ high logged in numbers.


Sad, but true. Unfortunately for all of us, it is far more common for there to be high concurrency and lag than it was even six months ago.


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Mickey McLuhan
She of the SwissArmy Tail
Join date: 22 Aug 2005
Posts: 1,032
04-28-2007 10:30
Exactly. While it may be a bit of an a$$#0le move on the seller's part, this is in no way a scam.

In my experience, I have refunded and I have refused to refund, based on the situation.
Unfortunately, with No-Trans stuff (which is also how I prefer to set stuff. It's just how I like to play, not saying one is better than the other), refunds get tricky and many, including myself, are reticent to refund the money. It's gone so far that I have had to add a Refund Policy sign to my vendors.

In this case, I may have been more lenient and refunded the money, but I totally understand the seller's point in not refunding. It sucks, and I'm sorry it happened to you, but, unfortunately, it WAS your mistake.

Having said that...
Yes, it was a little dickish not to refund, but to libel his name on the forums, saying he "scammed" you, is far, far more dickish.
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Where there's smoke, there isn't always fire. It might just be a particle display. ;-)
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Goosey Gealach
Where'd my 'yo' go?
Join date: 12 Sep 2006
Posts: 80
04-28-2007 10:34
From: RobbyRacoon Olmstead
You may be very unhappy, but this is no scam, this is user error.


It might be human error. I'm not convinced it's user error. I'd be more likely to categorize this as a problem with the design of the interface (i.e. SL). Therefore, it's designer error*.

Yes, the seller could have been nicer, but it's not his fault, either.

*Is there a market for designer errors? Errors are the new black?
Sly Spicoli
just playing life...
Join date: 6 Mar 2006
Posts: 93
04-28-2007 10:39
From: Goosey Gealach
It might be human error. I'm not convinced it's user error. I'd be more likely to categorize this as a problem with the design of the interface (i.e. SL). Therefore, it's designer error*.

Yes, the seller could have been nicer, but it's not his fault, either.

*Is there a market for designer errors? Errors are the new black?



Designer error? The OP said they clicked the buy button twice.
Wilhelm Neumann
Runs with Crayons
Join date: 20 Apr 2006
Posts: 2,204
04-28-2007 10:43
people ask me to make items transfer but i have seen enough people buy the same copy/modify item several times at once to know that there is some kind of lag or something happening.

If its No transfer and copy money should be refunded it only makes sense. I removed the hassle out of trying to figure out what to do by removing the transfer ability on most items. Since the server is as it is and I already get a lot of peopel coming to me about buying several whatevers or paying 20 times for an item (I have no idea why someone would try to buy something a bizzilion times if the item just wont be spit out by the prim..) to know that no matter what happens its just way easier to deal with if items are no transfer.


People keep trying over and over again or there is some kind of lag and the seem to press more then once and then end up with 20 copieso f one item that is copiable already. So i give the money back.

I dont think scam is the word for this though hehe its just a seller unwilling to refund money after a repeat buy for whtever reason. Although if the items are no transfer and copy it seems kinda dumb not to give the money back who needs two copies of an item that is copiable in the first place? lol
Goosey Gealach
Where'd my 'yo' go?
Join date: 12 Sep 2006
Posts: 80
04-28-2007 10:43
From: Sly Spicoli
Designer error? The OP said they clicked it twice.


Which an interface shouldn't allow, if it's designed at all well ;)
Sly Spicoli
just playing life...
Join date: 6 Mar 2006
Posts: 93
04-28-2007 10:44
From: Goosey Gealach
Which an interface shouldn't allow, if it's designed at all well ;)


What if you want to buy 2 of the same items?
Goosey Gealach
Where'd my 'yo' go?
Join date: 12 Sep 2006
Posts: 80
04-28-2007 10:56
From: Sly Spicoli
What if you want to buy 2 of the same items?


Several things could be put in place:-
  1. An "are you sure" message detailing that a transaction for said item is currently in progress, asking if you really want another one.
  2. Locking out further transactions from that user until the first one has somehow been confirmed as completed. If they buy the same item after they've already got it, it's a bit safer to assume they want another one.
  3. At least a warning after the buy button is pressed not to press it again.


Yeah, maybe lag issues make all of those things difficult, but if a viable solution is not available, that too is poor interface design.

There was an ICU in Australia that was losing one patient from the same bed every Monday morning. The hospital put up cameras to try and figure out why this was happening and discovered that every Monday morning the cleaner came in and unplugged the same bed's life-support machine to plug in the vacuum cleaner. Sure, the cleaner might not have been the sharpest knife in the drawer, but it was the hospital's responsibility to prevent that from happening. It was the design of the 'interface' that was at fault.
Bones Gremlin
Registered User
Join date: 19 Jun 2005
Posts: 17
04-28-2007 11:00
Really it is easy enough as a seller to just look up the transaction history. It isn't hard to verify if someone actually did buy the same thing multiple times. If they did AND its no transfer a refund can easily be arranged.
Sly Spicoli
just playing life...
Join date: 6 Mar 2006
Posts: 93
04-28-2007 11:10
From: Goosey Gealach
Several things could be put in place:-
  1. An "are you sure" message detailing that a transaction for said item is currently in progress, asking if you really want another one.
  2. Locking out further transactions from that user until the first one has somehow been confirmed as completed. If they buy the same item after they've already got it, it's a bit safer to assume they want another one.
  3. At least a warning after the buy button is pressed not to press it again.


Yeah, maybe lag issues make all of those things difficult, but if a viable solution is not available, that too is poor interface design.

There was an ICU in Australia that was losing one patient from the same bed every Monday morning. The hospital put up cameras to try and figure out why this was happening and discovered that every Monday morning the cleaner came in and unplugged the same bed's life-support machine to plug in the vacuum cleaner. Sure, the cleaner might not have been the sharpest knife in the drawer, but it was the hospital's responsibility to prevent that from happening. It was the design of the 'interface' that was at fault.


I actually saw that on a show on TV once...can't remember the exact name.

The buy pop up, IMO, is pretty straight forward. Do we really need to warn ppl over and over whether or not they are going to buy the item? Also, english is not the first language of many residents, do we want to make it harder for them to understand what they are doing?

It is by far a perfect system, however many thousand transactions go off everyday without a hitch. I, like most people, hate waiting to see if the transaction went throught or not, but I know clicking it twice, or five or six times is not the answer either.

I think the OP would have had a much better chance of rectifying a problem of not getting one item than buying 2 and wanting the money back for the second.
Goosey Gealach
Where'd my 'yo' go?
Join date: 12 Sep 2006
Posts: 80
04-28-2007 11:18
I think realistically you're right, but prevailing interface design philosophy is to err on the side of caution and not assume your users have more than two brain cells to rub together (this is not intended as a comment on the OP :p). It might be an issue for people with disabilities, too.

As far as the "English not being their first language" thing goes, lack of localization is another facet of poor interface design.

I'm not normally such a nazi about this, but I have Human Computer Interaction coursework to do and an exam coming up, so I need to keep it in mind :p
Ike Fairweather
Off Tha Chain
Join date: 1 Feb 2007
Posts: 387
04-28-2007 11:30
From: shadow Pawpaw
Hi Stop By "shattered Hearts" It's In Search..
Nice Building Isn't It? you can see the name of the builder in the edit box. i've been advised not to name him here.
Well It Cost 10000l
It Was Really Supposed To Be 5000l But You See The Day Bought It,i Clicked The Buy Button Twice... Bad Lag? Maybe...set Most Likely... But I Got 2 Of Those Beauties At 5000l And Guess What? When I Contacted The Builder To Explain What Happened He Couldn't Have Cared Less! That's Right..kept The 5000l And Gave Me His Bs Line About A No-refund Policy. And How I Rushed To Buy His Building. Now You Whould Think He Whouls Have Been Happy For The Sale But I Guess Things Arent Going So Well,...if They Have To Steal 5000l From A Customer..
So Be Careful When You Buy From Scammers And Schemers Like This Person And His "business" Partners Listed In His Profile
Should I Have Been More Careful Sure...did I Get Cought In Lag Delay? Pehaps But Then Again If It Wasen't Set Up He Should Have Refunded My 5000l
Instead Of Ripping Me Off.

There Are Lots Of Really Good People In Sl Who Do Business With Ethics And Honor.. Not Like This scammer

My Advice Is To Move On To The Next Builder Who Is Most Likely Better And Has An Ethical Business Practice.
Feel Free To Im Shadow Pawpaw For More Details About This Complaint.


That happens to me all the time. I buy something and it actually buys 2 of them. Another reason I cut down on buying items. Wasted a ton of L$.
Keiki Lemieux
I make HUDDLES
Join date: 8 Jul 2005
Posts: 1,490
04-28-2007 11:33
While the word "scam" may not be the right word, but the phrase "dishonorable business practice" certainly applies.

If someone ever buys two copies of a copy/no transfer item from me, and I notice, I will always contact them and offer them either a refund (or, when they are attempting to give it to someone else, offer to drop a copy on their friend). If they contact me, I quickly check my sales records and give them a refund after it is confirmed.

If the item is transferable/no copy, then the seller is wrong not to offer a refund if the item is returned in a reasonable amount of time.

To not offer a refund in this case like what was described is deplorable.
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Raymond Figtree
Gone, avi, gone
Join date: 17 May 2006
Posts: 6,256
04-28-2007 11:37
Somebody double bought a plot of land on a laggy day and I did not even wait for them to contact me first, I just tracked them down and paid them back. What the owner is doing is stealing and taking advantage of SL's unreliable performance. I am glad you posted some info to give us a clue as to who it is.

Also, why would you ever pay that much for a house? Next time, go to Ace's Spaces. Not only are her houses gorgeous and reasonably priced, but she gives back errors when they happen.
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