The Abuse Report, Reborn!
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Tegg Bode
FrootLoop Roo Overlord
Join date: 12 Jan 2007
Posts: 5,707
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05-02-2007 01:40
From: ZATZAi Asturias Think super hero costumes Zaphod, most everyone in the league is a super hero of their choosing (There are a few duplicates). So there's not really any group wide uniform, but it's still pretty obvious everyone is together.
The AR and Email system proved itself again tonight when there was a string of sim crashes being caused by a select few running amok. It was quickly stopped obviously... Hmm, would you consider some serious allout muscle from one who likes nothing more than letting his blue oven mits of Justice & righteousness loose in the Kitchen of Unfathomable evil? THE TICK SPPPPOOOOOOOOOOOOOOOOOONNN! Hmm..... WARNING CITIZENS! I tend to suffer from limited lucidity and excessive roleplaying 
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Xio Jester
Killed the King.
Join date: 13 Nov 2006
Posts: 813
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05-02-2007 03:29
From: Mandy Carbenell Doubtful, A friend of mine was accused of being underaged while being 18+. Her account is gone. So not completely failsafe I think. Mandy C I don't "trust" the new system ta be "failsafe" or even close either. I get "griefed" on a regular basis... usually a few times a day. If I tell anybody not ta worry bout griefers cause I get griefed every time I turn around, I get asked: "Why? Where are you going? What are you doing?" EXPLORING. I can see Residents gettin banned for LIES a lot more with these "improvements" since folks got thier numerous "Mafias" "Armies" and "Police" for protection AND harrasment. My Motorcycle Club gets targeted just for existing. We're a dam social club who owns SL "Harleys". My av might look like a Black road warrior action figure, but come on they got babys havin sex, a base for the RL French National Front, etc. I'm just Black w/ a lotta tattoos. This new AR system ain't much ta "rejoice" about. It sounds like Abuse Reports went from under-resolved to overkill. Meanin it's best to not OVERuse it. If the line between "Good Guys and Bad Guys" is gonna be gettin folks banned "by accident" almost as much as the Client crashes, then we should support it even LESS, not "rejoice".
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Mandy Carbenell
Recent Item
Join date: 27 Dec 2006
Posts: 847
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05-02-2007 03:33
From: Xio Jester I don't "trust" the new system ta be "failsafe" or even close either. I get "griefed" on a regular basis... usually a few times a day. If I tell anybody not ta worry bout griefers cause I get griefed every time I turn around, I get asked: "Why? Where are you going? What are you doing?" EXPLORING. I can see Residents gettin banned for LIES a lot more with these "improvements" since folks got thier numerous "Mafias" "Armies" and "Police" for protection AND harrasment. My Motorcycle Club gets targeted just for existing. We're a dam social club who owns SL "Harleys". My av might look like a Black road warrior action figure, but come on they got babys havin sex, a base for the RL French National Front, etc. I'm just Black w/ a lotta tattoos. This new AR system ain't much ta "rejoice" about. It sounds like Abuse Reports went from under-resolved to overkill. Meanin it's best to not OVERuse it. If the line between "Good Guys and Bad Guys" is gonna be gettin folks banned "by accident" almost as much as the Client crashes, then we should support it even LESS, not "rejoice". I started a thread about this, Xio. /142/b0/181103/1.htmlMandy C
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Ceera Murakami
Texture Artist / Builder
Join date: 9 Sep 2005
Posts: 7,750
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05-02-2007 07:04
Wow... Three Linden replies, from three different Lindens, on a single page of a Forum thread? Amazing. I guess someone may have finally unlocked the cage in the basement that they have been keeping them in.
This sounds like promising news, and I do thank the various Lindens for their responses here. It's nice to hear that some new change is actually working...
Question for the OP... How many of you AR'ed the same individual at almost the same time to get that fast of a response? And have you had similar success if there was only one AR sent in?
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Gillian Waldman
Buttercup
Join date: 1 Oct 2006
Posts: 697
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05-02-2007 07:42
Very good to read this 
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Mykyl Nordwind
Registered User
Join date: 14 Nov 2006
Posts: 105
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05-02-2007 07:45
Thank you for this post. I must add my thanks to the Lindens also - I have had very good luck with the new system myself, and I appreciate it very much. 
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SF Allen
Registered User
Join date: 31 Jan 2007
Posts: 33
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05-02-2007 07:55
Please tell me I haven,t just seen 3 Lindens in the same thread..............
SF...
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Atashi Yue
Registered User
Join date: 24 Jan 2007
Posts: 703
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05-02-2007 09:23
From: Kenn Nilsson Sounds like it's working...
...my only concern from the original poster's message is that he quotes Lucy Linden several times. In my experience with her, not only has she been an insanely rude and unhelpful person--but she's also been completely unable to answer questions clearly or accurately, revealing a significant gap of any real knowledge.
In other words...I wouldn't take anything Lucy Linden says to be actually true. Funny, I've found her to be very helpful.
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Atashi Yue
Registered User
Join date: 24 Jan 2007
Posts: 703
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05-02-2007 09:25
From: Mandy Carbenell Doubtful, A friend of mine was accused of being underaged while being 18+. Her account is gone. So not completely failsafe I think.
Mandy C I believe that LL requires an age verification in that case, which shouldn't be too terribly hard to do provided you are over 18.
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Deandra Watts
F-Bombardier
Join date: 12 Aug 2006
Posts: 485
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05-02-2007 10:11
*points with shaky finger* Th-Th-Three... L-Lind... *thud* Ok, silliness aside, it IS great to see 3 posts from 3 different Lindens in one forum post. I'd given up all hope on communication between "gods" and residents.  The AR info is great news, too and I absolutely LOVE the superhero group helping out others. That even made an ol' cynical jaded NYer like me smile. Do you guys do appearances? Like new store opening/ribbon-cutting ceremony type dealies... LOL Sorry that visual has me absolutely hysterical. -Dea (a/k/a knucklehead)
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Har Fairweather
Registered User
Join date: 24 Jan 2007
Posts: 2,320
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05-02-2007 10:11
YAY! Good news indeed.
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Susanne Pascale
Registered User
Join date: 14 Feb 2007
Posts: 371
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05-02-2007 10:53
This is great news!! Way to go!! [applauds all of those concerned]
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Darien Caldwell
Registered User
Join date: 12 Oct 2006
Posts: 3,127
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05-02-2007 11:20
From: Kalel Venkman Oh - I didn't post with the intention of plugging my group, but it's the Justice League Unlimited. We're a sort of civilians' aid group, and despite the costumes, we're not a roleplay group - we just use them to make ourselves more easily identifiable without projecting a threatening persona.
We do go out on trouble alerts caused by griefers, but we're meticulous about following the Terms of Service, not sticking our noses into other people's business, and staying far away from places we haven't been specifically asked to go. We don't use weapons of any sort in our work. Neither do we presume any authority over anyone else. We're citizens like everyone else. The idea is to help people, not to descend to the griefers' level.
We also help new arrivals, helping them find resources for learning, interesting places to go in SL, and sometimes helping them with technical problems in building, scripting, costuming, and other aspects of Second Life.
I always hesitate to speak about our group in general, for two reasons: first, because it's so easy to perceive any volunteer peacekeeping group as Yet Another Pretend Police Department - a very negative connotation, since almost without exception, all of these are griefers themselves. We're just out there doing our best to make SL a happier place to be. You don't make that happen by shooting up the place. And second, we're not glory seekers, that's really not the point of the organization. We don't even accept donations.
We're just here to help. That's all we want out of it.
- Kalel Thanks for the clarification. 
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Captain Gemini
Registered User
Join date: 8 Nov 2006
Posts: 12
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System is better
05-02-2007 11:35
In the last few days, I had spinning cubes that made screaming noises. When there are dozens of them screaming, the only thing you can do is turn the sound off. People visited the area and left immediately. Zero traffic.
I couldn't file an abuse report as the oener name didn't appear in search, so I went to Help Island (I am a volunteer "Help People" member there) and Mia Linden was there. After a few try support, try reading the blog about how to get help, Mia came up with a brilliant suggestion. Put Governor Linden name in as the abuser and add a comment about the abuser name not showing. I couldn't add him for some reason but put Mia's name and filed the report. By the time I had tp's back to my land, the objetcts had gone.
Thanks Mia for the idea and thanks Lindens overall for getting it sorted so quick. Reading this thread, it seems that the griefers name vanished from the database pretty quick.
Next step is stopping griefers just creating a new account. Most griefers are only a day old, and I don't think they just quickly learn how to do so many technical things as cage people, use scripts and orbit people.
Log IP address as part of the account process. Ban the IP address not the account.
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Har Fairweather
Registered User
Join date: 24 Jan 2007
Posts: 2,320
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05-02-2007 11:50
From: Captain Gemini In the last few days, I had spinning cubes that made screaming noises. When there are dozens of them screaming, the only thing you can do is turn the sound off. People visited the area and left immediately. Zero traffic.
I couldn't file an abuse report as the oener name didn't appear in search, so I went to Help Island (I am a volunteer "Help People" member there) and Mia Linden was there. After a few try support, try reading the blog about how to get help, Mia came up with a brilliant suggestion. Put Governor Linden name in as the abuser and add a comment about the abuser name not showing. I couldn't add him for some reason but put Mia's name and filed the report. By the time I had tp's back to my land, the objetcts had gone.
Thanks Mia for the idea and thanks Lindens overall for getting it sorted so quick. Reading this thread, it seems that the griefers name vanished from the database pretty quick.
Next step is stopping griefers just creating a new account. Most griefers are only a day old, and I don't think they just quickly learn how to do so many technical things as cage people, use scripts and orbit people.
Log IP address as part of the account process. Ban the IP address not the account. Agree with teh frustration, but that is not the remedy. Banning the IP address can ban a lot of people who had nothing to do with the griefing, and worse, it is likely to be a "dynamic" address. That means the ISP has a stock of many IP addresses and assigns one at random to each customer as he logs on. this heads off a lot of criminal and malicious RL attacks (like people who insert "zombie" software to use unwitting computer usersw for spamming and denial of service attacks). Unfortunately, it also provides cover to an SL griefer. The answer, which is worth repeating until it gets through at LL, is to END THE USE OF UNVERIFIED ACCOUNTS.
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Xio Jester
Killed the King.
Join date: 13 Nov 2006
Posts: 813
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05-02-2007 12:00
From: Captain Gemini In the last few days, I had spinning cubes that made screaming noises. When there are dozens of them screaming, the only thing you can do is turn the sound off. People visited the area and left immediately. Zero traffic. I couldn't file an abuse report as the oener name didn't appear in search, so I went to Help Island (I am a volunteer "Help People" member there) and Mia Linden was there. After a few try support, try reading the blog about how to get help, Mia came up with a brilliant suggestion. Put Governor Linden name in as the abuser and add a comment about the abuser name not showing. I couldn't add him for some reason but put Mia's name and filed the report. By the time I had tp's back to my land, the objetcts had gone. Thanks Mia for the idea and thanks Lindens overall for getting it sorted so quick. Reading this thread, it seems that the griefers name vanished from the database pretty quick. Next step is stopping griefers just creating a new account. Most griefers are only a day old, and I don't think they just quickly learn how to do so many technical things as cage people, use scripts and orbit people. Log IP address as part of the account process. Ban the IP address not the account. Thats identical to the attack on my friend's land that I mentioned. In some cases Linden Labs DOES do IP and HARDWARE Serial # Bans. Here's an example: The Patriotic Nigras "terrorist" group, who consist of a few different groups in SL, have attacked The Justice League Unlimited with similar objects, along with many other spots, including Public (and private) Linden Locations, many many furry Sims, and the Green Lantern Corps huge superhero team Island, I think it's called New OA. Some of thier members started gettin hardware-banned so fast that one of em made a stripped-down version of the Client that sent false info back to LL, so they couldn't be banned. Word has it that thier program won't work anymore, because LL found a way to identify it. Supposedly as soon as you try to log in with it, *BAM* account disabled. They can register a new Alt, then try it again & it won't work, cause the physical RL computer is banned from access, ALONG with the IP Address. As far as folks names vanishin after AR's when Lindens appear...I wonder exactly what that means? Is their account closed and erased, temp-banned, or what? Can they come back & launch a surprise attack after thier "parole" under a new Alt name? Anybody ask a Linden in-world?
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Sys Slade
Registered User
Join date: 15 Feb 2007
Posts: 626
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05-02-2007 12:09
You don't even need a recompiled client to get round MAC address bans. A login proxy can alter the MAC that is sent while using the official client.
Neither IP bans or MAC bans will stop a determined griefer.
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Pyxel Courier
Registered User
Join date: 15 Nov 2006
Posts: 21
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05-02-2007 12:17
From: Xio Jester I don't "trust" the new system ta be "failsafe" or even close either. I get "griefed" on a regular basis... usually a few times a day. If I tell anybody not ta worry bout griefers cause I get griefed every time I turn around, I get asked: "Why? Where are you going? What are you doing?" EXPLORING. I can see Residents gettin banned for LIES a lot more with these "improvements" since folks got thier numerous "Mafias" "Armies" and "Police" for protection AND harrasment. My Motorcycle Club gets targeted just for existing. We're a dam social club who owns SL "Harleys". My av might look like a Black road warrior action figure, but come on they got babys havin sex, a base for the RL French National Front, etc. I'm just Black w/ a lotta tattoos. This new AR system ain't much ta "rejoice" about. It sounds like Abuse Reports went from under-resolved to overkill. Meanin it's best to not OVERuse it. If the line between "Good Guys and Bad Guys" is gonna be gettin folks banned "by accident" almost as much as the Client crashes, then we should support it even LESS, not "rejoice". I think a post was made previously to the fact that you cannot "game" the AR system like that. The Lindens actually investigate reports to see if an actual TOS violation has occurred, so I doubt you'll get banned just because you look tough. Besides, who says harley-ridin' tattoo-havin' folk AREN'T the good guys anyway? As long as you don't disrupt other residents (aka griefing), you'll be fine!
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Xio Jester
Killed the King.
Join date: 13 Nov 2006
Posts: 813
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05-02-2007 12:19
From: Sys Slade You don't even need a recompiled client to get round MAC address bans. A login proxy can alter the MAC that is sent while using the official client. Neither IP bans or MAC bans will stop a determined griefer. Figures. Somebody said in a YouTube video comment on them that they are "s**t coders and builders"...so I guess they didnt know that, LOL. So you're sayin Sys, that there's no way for LL to have control over this? That's a lil scary for businesses in-world...what if somebody "stronger", better at LSL, and more coordinated decided that they wanted to crash most of the Grid as much as possible...they could recruit so many bored kids as long as they had a "gimmick" like this Group, that the grassy, hilly hodge podge "world" of SL could face a "virtual ragnarok/apocalypse". A few RL companies have already said in the Press that they don't know what ta do about thier failed attempts that lost money in SL...then you have Businesses and folks like Abramelin Wolfe (Abranimations), Sara Nerd, Yadni, Moopf Murray, and others who have somethin good goin here... If this Proxy thing is true, they need to plug that hole up ASAP From: Pyxel Courier I think a post was made previously to the fact that you cannot "game" the AR system like that. The Lindens actually investigate reports to see if an actual TOS violation has occurred, so I doubt you'll get banned just because you look tough. Besides, who says harley-ridin' tattoo-havin' folk AREN'T the good guys anyway? As long as you don't disrupt other residents (aka griefing), you'll be fine! Heh!...Ya know in Mexico...the "good guys" wear black and the ones w/ machine guns & white cowboy hats run drugs and fight the Federales 
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Itazura Radio
Registered User
Join date: 10 May 2006
Posts: 52
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05-02-2007 12:20
From: Xio Jester As far as folks names vanishin after AR's when Lindens appear...I wonder exactly what that means? Is their account closed and erased, temp-banned, or what? Can they come back & launch a surprise attack after thier "parole" under a new Alt name? Anybody ask a Linden in-world? They won't tell you. They can't for privacy reasons. It's the same reason they can't tell you if your friend got the L$1000 you send them or if that hot babe you partnered with is really a 62 year old truck driver from Tuscon. Account information is private, including disciplinary actions. That's why you get back an email after an abuse report saying it was resolved, but it won't say what happened to the person, if anything.
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Kalel Venkman
Citizen
Join date: 10 Mar 2006
Posts: 587
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05-02-2007 12:57
From: Zaphod Kotobide Can't find anything dishonorable in any of that. I assume the costumes are of the police officer variety - I'd reconsider that, based on your own reasoning for using them. You'd be more distinguishable if you came up with something less police officer looking and more "I'm here to help".. Many groups travel around the grid in uniform and do nothing but grief folks  Maybe one of the many clothing designers who frequent the forums here could help you with something a bit more customized to your mission? I'm making some assumptions here, correct me if they're wrong. Yep - we don't wear police officer or military style uniforms, for precisely the reason you specify. No, we dress as iconic comic book figures, and each of us is one of a kind. Very colorful, usually widely recognizable, non-threatening in appearance, no side-arms, and you can see us from half a sim away. Most people think positively of comic book characters. It's a very useful visual public relations tool.
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Kalel Venkman
Citizen
Join date: 10 Mar 2006
Posts: 587
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05-02-2007 13:03
From: Deandra Watts *points with shaky finger* Th-Th-Three... L-Lind... *thud* Ok, silliness aside, it IS great to see 3 posts from 3 different Lindens in one forum post. I'd given up all hope on communication between "gods" and residents.  The AR info is great news, too and I absolutely LOVE the superhero group helping out others. That even made an ol' cynical jaded NYer like me smile. Do you guys do appearances? Like new store opening/ribbon-cutting ceremony type dealies... LOL Sorry that visual has me absolutely hysterical. -Dea (a/k/a knucklehead) Well - we haven't done for the past year since we were founded, for as I mentioned earlier, we're not in this for glory or publicity, we just want to be out there doing a good job, is all. We have done benefits to help people in RL, though, so it's not out of the question.
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Kalel Venkman
Citizen
Join date: 10 Mar 2006
Posts: 587
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05-02-2007 13:08
From: Xio Jester Thats identical to the attack on my friend's land that I mentioned. In some cases Linden Labs DOES do IP and HARDWARE Serial # Bans. Here's an example: The Patriotic Nigras "terrorist" group, who consist of a few different groups in SL, have attacked The Justice League Unlimited with similar objects, along with many other spots, including Public (and private) Linden Locations, many many furry Sims, and the Green Lantern Corps huge superhero team Island, I think it's called New OA. Some of thier members started gettin hardware-banned so fast that one of em made a stripped-down version of the Client that sent false info back to LL, so they couldn't be banned. Word has it that thier program won't work anymore, because LL found a way to identify it. Supposedly as soon as you try to log in with it, *BAM* account disabled. They can register a new Alt, then try it again & it won't work, cause the physical RL computer is banned from access, ALONG with the IP Address. As far as folks names vanishin after AR's when Lindens appear...I wonder exactly what that means? Is their account closed and erased, temp-banned, or what? Can they come back & launch a surprise attack after thier "parole" under a new Alt name? Anybody ask a Linden in-world? A note on these people, by the way - they claim lineage from the /b/tards, but for the most part the /b/tards want nothing to do with them. Though it's an easy assumption to make, /b/tard does not necessarily equal griefer. With respect to the names vanishing, as Lucy Linden explained it to me, a vanished account means that their account has been put on hold, suspended for more than one hour, or deleted, but there's no way to tell which of these is true unless you're a Linden yourself. In some cases griefers can simply return with a new alt and keep going, though the new registration process makes this harder and slower, and with the new AR system they don't get to keep their griefer alts for more than a few hours instead of the weeks or months they used to enjoy. Sorry about all the yackity posting, everybody - just trying to field the questions.
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Atashi Yue
Registered User
Join date: 24 Jan 2007
Posts: 703
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05-02-2007 13:24
You all have a superhero outfit that will fit a rabbit? 
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Kalel Venkman
Citizen
Join date: 10 Mar 2006
Posts: 587
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05-02-2007 13:39
From: Atashi Yue You all have a superhero outfit that will fit a rabbit?  You mean like this one:  ?
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