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Just wanted to warn all you guys about a company called IGXE....

CandySugars Klossovsky
Registered User
Join date: 28 May 2008
Posts: 1
06-02-2008 20:16
The sell linden online - I stupidly bought some.

Apart from some of the worst customer service I have ever experienced and a delay of nearly 2 days before I received my Linden inworld, I was shocked to discover a few days later that my account had been suspended.

After submitting a ticket, I was told this was due to "suspicious Linden activity".

After contacting Linden Labs I was told that the Lindens I had purchased were stolen and that IGXE were being investigated for fraud.

I ended up with a negative balance of nearly over 5,000L due to this whole fiasco as Linden Labs have to take back the Linden I had purchased from IGXE. Too bad I had already spent half of it - thus the negative balance.

Even worse, when I reported the Company to Paypal I was basically told "tough luck".

Just wanted to let you know not to deal with this Company in any way, shape or form - SO not worth the trouble.
Rhaorth Antonelli
Registered User
Join date: 15 Apr 2006
Posts: 7,425
06-02-2008 20:23
thanks for the heads up

works both ways though, I used to sell lindens to individuals who were unable to purchase due to limits being exceeded, and I also put some on ebay

I got burned from the buyer saying it was an unauthorized use of the card with paypal, paypal taking back the money and me out the lindens, amounted to over 1000 dollars US before I finally gave up and just sell via slex now (and lindex for tier money)
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They are taking away the forums... it could be worse, they could be taking away the forums AND Second Life...
Macphisto Angelus
JAFO
Join date: 21 Oct 2004
Posts: 5,831
06-02-2008 20:24
I am very sorry to hear this. Thanks for the warning. In the future be sure and buy only from LL or places like SLexchange which are official linden exchange sellers. That will save you tons of headaches as you already know. :(
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Oh. Nevermind then.
Rhaorth Antonelli
Registered User
Join date: 15 Apr 2006
Posts: 7,425
06-02-2008 23:00
From: Macphisto Angelus
I am very sorry to hear this. Thanks for the warning. In the future be sure and buy only from LL or places like SLexchange which are official linden exchange sellers. That will save you tons of headaches as you already know. :(



is slexchange official?
I thought the only official one was the lindex, and others use the what's it called, risk api or somthing

I don't know of any that are official though
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From: someone
Morpheus Linden: But then I change avs pretty often too, so often, I look nothing like my avatar. :)


They are taking away the forums... it could be worse, they could be taking away the forums AND Second Life...
Vittorio Beerbaum
Sexy.Builder Hot.Scripter
Join date: 16 May 2007
Posts: 516
06-02-2008 23:19
From: Rhaorth Antonelli
I don't know of any that are official though


No, you right, probably he meant: "Official authorized....".
Kitty Barnett
Registered User
Join date: 10 May 2006
Posts: 5,586
06-02-2008 23:34
From: Vittorio Beerbaum
No, you right, probably he meant: "Official authorized....".
I'm not sure they'd even qualify as that.

SLex is voluntarily using the Risk API which keeps them from having LL take back any L$ that were sold through it.

The LindeX is the only official exchange, everything else is third-party and "at your own risk". The difference is that people will vouch for SLex as reliable, but it's still not official or endorsed.
Phoenix Psaltery
Ninja Wizard
Join date: 25 Feb 2005
Posts: 2,599
06-02-2008 23:35
www.apez.biz is another currency exchange with the same sort of authorization as SLExchange and with whom I have had good results.

P2
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:cool:
Rebecca Proudhon
(TM)
Join date: 3 May 2006
Posts: 1,686
06-03-2008 00:18
Nice that LL knew this company was being investigated------and no one else did.
Conan Godwin
In ur base kilin ur d00ds
Join date: 2 Aug 2006
Posts: 3,676
06-03-2008 00:21
From: Rebecca Proudhon
Nice that LL knew this company was being investigated------and no one else did.



Actually, it is. When you investigate fraud, you don't go around broadcasting the fact lest the invastigatee be alerted to it. The fact that they even told the OP means the investigation must be drawing to a close.


Everytime you post you display a little bit more ignorance and a little bit more prejudice against LL. You know where the door is.
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From: Raindrop Cooperstone
hateful much? dude, that was low. die.

.
MortVent Charron
Can haz cuddles now?
Join date: 21 Sep 2007
Posts: 1,942
06-03-2008 00:26
From: Rebecca Proudhon
Nice that LL knew this company was being investigated------and no one else did.


Yes, nice that they kept an investigation into a possible fraud and theft quiet so there wasn't a chance for those doing it to close shop and disappear.



To the op:

A good rule when shopping online for products is triple check to make sure the seller is on the up and up. This applies to digital goods as well as ordering physical goods.
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Rebecca Proudhon
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Join date: 3 May 2006
Posts: 1,686
06-03-2008 02:39
From: Conan Godwin
Actually, it is. When you investigate fraud, you don't go around broadcasting the fact lest the invastigatee be alerted to it. The fact that they even told the OP means the investigation must be drawing to a close.


Everytime you post you display a little bit more ignorance and a little bit more prejudice against LL. You know where the door is.



As long as it isn't your money you'll be fine...I know.

Talk about "ignorance," IGXE is ripping off people in many games. Good companys have been warning their residents for a long time.
MortVent Charron
Can haz cuddles now?
Join date: 21 Sep 2007
Posts: 1,942
06-03-2008 02:40
From: Rebecca Proudhon
As long as it isn't your money you'll be fine...I know.


Pony!
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Bippity boppity boo! I'm stalking you!

9 out of 10 voices in my head don't like you... the 10th went to get the ammo
Rebecca Proudhon
(TM)
Join date: 3 May 2006
Posts: 1,686
06-03-2008 02:48
From: MortVent Charron
Pony!


get a job
MortVent Charron
Can haz cuddles now?
Join date: 21 Sep 2007
Posts: 1,942
06-03-2008 02:51
From: Rebecca Proudhon
get a job


Pony!

This is going to be my response to any hateful or foolish remarks by you.

And this is the only time I'm going to explain why.

During an investigation warning the general population of the investigation means the people under investigation are warned as well. And since this is digital crime, they can easily disappear off the internet by pulling a plug out of the wall. And then set up shop under a new domain and registry. So by doing the proper investigative procedure, they have a chance of getting jail time for the people involved. Your way winds up with nothing but, well they closed shop and we haven't got any evidence to find and prosecute them.

Works the same for a company, and the government.

After all the cops don't tell everyone "Hey we suspect George here is selling stolen goods out of his apartment, so if he tries to sell you something don't buy it."
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Bippity boppity boo! I'm stalking you!

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Georg Stonewall
Husband of Nikki
Join date: 21 Jan 2007
Posts: 211
06-03-2008 03:28
Shoot mate, who told you that?
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MortVent Charron
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Join date: 21 Sep 2007
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06-03-2008 03:34
From: Georg Stonewall
Shoot mate, who told you that?



It's standard procedure. If the buyer/seller isn't using the Risk API for their site (course they can lie but there are ways to check)

http://secondlifegrid.net/programs/api/risk Has details on how LL handles transactions that raise flags.

Linden Labs always recomends the lindex for the buying of lindens

From: someone
If Linden Lab, in its sole discretion, determines that a Second Life user has purchased Linden Dollars for real currency through any means other than LindeX, and that the seller of such Linden Dollars acquired such Linden Dollars through fraudulent means, or any other means in violation of the Terms of Service, then Linden Lab will consider the buying user a complicit party in the fraud or violation. As a penalty for participation in such fraud or violation, Linden Lab will reduce the Linden Dollar balance of the buying Second Life account (and/or any Second Life accounts owned or operated by, or affiliated with, the owner of the buying account), by any amount up to 150% of the amount of Linden Dollars involved in the transaction. In addition, repeated participation in such fraud or violation will result in suspension or cancellation of the buying party's accounts. (The selling account will of course be suspended or cancelled on a single fraud or violation at Linden Lab's discretion.)


Is the part that catches people.

Though it's in the realm of getting caught by the cops with a car that was sold used, but was actually stolen by someone. It's not fun, you're out the money spent as well as the car. (Which is why you get the car from a dealer, or do your homework )
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Bippity boppity boo! I'm stalking you!

9 out of 10 voices in my head don't like you... the 10th went to get the ammo
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
06-03-2008 03:37
LLAB is closing accounts left and right these days.......Well then again don`t expect any Higher IQs from llabs these days in support services. But then again the rah rah people always hav something good to say about them...Only the people been thur support or the lack of there for knows its below par for a company of this size.
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MortVent Charron
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Join date: 21 Sep 2007
Posts: 1,942
06-03-2008 03:39
From: Usagi Musashi
LLAB is closing accounts left and right these days.......Well then again don`t expect any Higher IQs from llabs these days in support services. But then again the rah rah people always hav something good to say about them...Only the people been thur support or the lack of there for knows its below par for a company of this size.


Pony!
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Bippity boppity boo! I'm stalking you!

9 out of 10 voices in my head don't like you... the 10th went to get the ammo
Georg Stonewall
Husband of Nikki
Join date: 21 Jan 2007
Posts: 211
06-03-2008 03:47
From: someone
http://secondlifegrid.net/programs/api/risk Has details on how LL handles transactions that raise flags.


Sorry can't find anything about my little business here.

So I ask you again, who told you that?

From: someone
"Hey we suspect George here is selling stolen goods out of his apartment, so if he tries to sell you something don't buy it."


;-)
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Tegg Bode
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Join date: 12 Jan 2007
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06-03-2008 03:48
From: MortVent Charron
Pony!
This is going to be my response to any hateful or foolish remarks by you.
And this is the only time I'm going to explain why.
During an investigation warning the general population of the investigation means the people under investigation are warned as well. And since this is digital crime, they can easily disappear off the internet by pulling a plug out of the wall. And then set up shop under a new domain and registry. So by doing the proper investigative procedure, they have a chance of getting jail time for the people involved. Your way winds up with nothing but, well they closed shop and we haven't got any evidence to find and prosecute them.
Works the same for a company, and the government.
After all the cops don't tell everyone "Hey we suspect George here is selling stolen goods out of his apartment, so if he tries to sell you something don't buy it."
Hmm, I still don't get the reference to Pony Lindens involvement?
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Rebecca Proudhon
(TM)
Join date: 3 May 2006
Posts: 1,686
06-03-2008 03:50
From: Georg Stonewall
Shoot mate, who told you that?



he makes it up as he goes along.
MortVent Charron
Can haz cuddles now?
Join date: 21 Sep 2007
Posts: 1,942
06-03-2008 03:52
From: Georg Stonewall
Sorry can't find anything about my little business here.

So I ask you again, who told you that?



If you are running a exchange for lindens to other currency, they can take a look at the transactions when the trades raise flags.

If they see a trend and it looks possibly fraudulent they will investigate a lot deeper and if they feel necessary take action.

https://support.secondlife.com/ics/support/default.asp?deptID=4417
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Bippity boppity boo! I'm stalking you!

9 out of 10 voices in my head don't like you... the 10th went to get the ammo
MortVent Charron
Can haz cuddles now?
Join date: 21 Sep 2007
Posts: 1,942
06-03-2008 03:55
From: Rebecca Proudhon
he makes it up as he goes along.

From: someone

User-to-user Linden Dollar exchange activity is a consistent target of attack for attempted fraud and similar malicious activity. Because successful Linden Dollar fraud is a matter that adversely affects all participants in Second Life by damaging the virtual economy, Linden Lab has the following policy with respect to any Second Life user that purchases Linden Dollars from other Second Life users other than on LindeX:

If Linden Lab, in its sole discretion, determines that a Second Life user has purchased Linden Dollars for real currency through any means other than LindeX, and that the seller of such Linden Dollars acquired such Linden Dollars through fraudulent means, or any other means in violation of the Terms of Service, then Linden Lab will consider the buying user a complicit party in the fraud or violation. As a penalty for participation in such fraud or violation, Linden Lab will reduce the Linden Dollar balance of the buying Second Life account (and/or any Second Life accounts owned or operated by, or affiliated with, the owner of the buying account), by any amount up to 150% of the amount of Linden Dollars involved in the transaction. In addition, repeated participation in such fraud or violation will result in suspension or cancellation of the buying party's accounts. (The selling account will of course be suspended or cancelled on a single fraud or violation at Linden Lab's discretion.)

We recognize that some users wish to operate a legitmate Linden Dollar exchange, free of fraud. For these users, Linden Lab has developed an Exchange Risk API. Use of this API will allow a buying exchange operator to receive the result of Linden Lab's determination of the risk associated with the purchase of Linden Dollars in a particular transaction. For any transaction that uses the Exchange Risk API to determine Linden Lab's risk evaluation, where that evaluation returns a result that indicates the transaction has acceptable risk, Linden Lab will not apply the above penalty policy to buyers. If the Exchange Risk API is not used, or it is used but returns a result indicating unacceptable risk, the above policy will apply. The Exchange Risk API uses the same risk assessment factors that Linden Lab uses for LindeX. We believe that this policy and API will allow legitimate third-party exchanges to operate with relatively low fraud activity.

If you're an operator of a third-party exchange, you can apply for use of the Exchange Risk API by emailing your name, Second Life account name, and website URL that facilitates your exchange to our Risk API program.


taken from the link you didn't click.

Key part is the first paragraph
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Bippity boppity boo! I'm stalking you!

9 out of 10 voices in my head don't like you... the 10th went to get the ammo
MortVent Charron
Can haz cuddles now?
Join date: 21 Sep 2007
Posts: 1,942
06-03-2008 03:57
From: Tegg Bode
Hmm, I still don't get the reference to Pony Lindens involvement?


It's from another thread.

Where I pointed out "for the children" worked better for politicians than "Pony!"

edit: though I'm open for a suggestion of a polite but humorous response to replace it since it is a name of a linden and may disrupt searches by them for comments
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Bippity boppity boo! I'm stalking you!

9 out of 10 voices in my head don't like you... the 10th went to get the ammo
Qie Niangao
Coin-operated
Join date: 24 May 2006
Posts: 7,138
06-03-2008 04:32
From: Usagi Musashi
LLAB is closing accounts left and right these days...
Good. I wish they'd do more of that. Also, I wish they'd start pursuing more aggressive legal action for theft-of-service against griefers and for fraud against anyone registering with misrepresented RL identity and (especially) age. It needs to be very expensive to get caught f*cking with the Grid, because it's so very expensive to investigate and bring charges. And just doing nothing is even more costly.
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