Cancel Account - before getting charged
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iPhone Hax
Registered User
Join date: 27 Jun 2007
Posts: 6
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06-28-2007 19:14
Who knows if it's possible to cancel an account before they charge your card?
Basically I signed up last night after using a free account for 3 weeks. Well I don't like the name I picked, so I wanted to change it. After researching, I found you can't change it because your name is almost like your SSN in RL.
I want to cancel that account and pay for this new account I created. How can I do that? I was going to call the Billing Dept. but it was past 6pm PST, and I couldn't find the number.
PLEASE HELP!
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Xplorer Cannoli
Cache Cleaner
Join date: 18 Sep 2005
Posts: 1,131
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06-28-2007 19:21
yea that sucks. In a couple years, your name will be old technology.
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iPhone Hax
Registered User
Join date: 27 Jun 2007
Posts: 6
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06-28-2007 19:23
Ummm...you didn't answer my question at all. You wasted time commenting on my name. I like this name, but I found a better one, that means something to me.
Anyone care to comment on my question?
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Xplorer Cannoli
Cache Cleaner
Join date: 18 Sep 2005
Posts: 1,131
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06-28-2007 19:28
I was posting a little light humor.
However, to answer your question, contact customer service in the morning to see if they can assist you. Otherwise, you can use it as an alt and collect the L$, the membership usually pays for itself anyways.
Good Luck.
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Dallas Hallstrom
Registered User
Join date: 1 Mar 2007
Posts: 14
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06-28-2007 19:31
From: Xplorer Cannoli yea that sucks. In a couple years, your name will be old technology. iPhone is cute its not like he named himself VCR or anything.
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iPhone Hax
Registered User
Join date: 27 Jun 2007
Posts: 6
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06-28-2007 19:34
From: Xplorer Cannoli I was posting a little light humor.
However, to answer your question, contact customer service in the morning to see if they can assist you. Otherwise, you can use it as an alt and collect the L$, the membership usually pays for itself anyways.
Good Luck. So you're saying I should keep the account, and collect the money and pay it towards my new account? Makes sense, but I want to have this new account fully functional and buying land and building it with this account.
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Ava Glasgow
Hippie surfer chick
Join date: 27 Jan 2007
Posts: 2,172
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06-28-2007 20:52
Hi iPhone, please don't get too offended by the humor, we just like to have fun sometimes. Part of the reason we can't be too helpful is that you already know what to do -- call the Billing Department -- and that we know from experience that it probably won't work. Sadly, it is pretty hard to actually get a live person when calling Billing. You might be on hold for 15 minutes, only to be told that you must leave a message, and they generally don't respond to or act on the message that you leave. I would suggest doing the hold thing so that you can leave a message, but that you should also call again to see if you can get a live person. How often and how many times is up to you. If your time is valuable, spending six hours on hold may not be worth the $72 you're trying to recoup. And it is also very possible that they won't cancel it even if you do get a hold of them. On the bright side, there is nothing stopping you from making the second account premium too (if your credit limit or funds allow it). Out of the $6 you pay per month on the annual premium plan, you get about $4 - $4.50 of it back in lindens. And if you make a group with your two accounts and donate both of their 512 tiers to it, you get a 10% bonus and can hold 1126 without paying extra tier (just make sure you keep both the avs in your group -- if you go down to just one member, it will get disbanded and you'll lose your land). Good luck, and let us know how it goes. 
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3Ring Binder
always smile
Join date: 8 Mar 2007
Posts: 15,028
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06-28-2007 21:32
i did the same exact thing. i was in "account downgrading" mode until the 30 days passed. i cuoldn't even decide to reupgrade until the 30 days passed, which meant i cuold not buy land or other such things either.
sorry to say you are stuck for the amount of days you paid for. and yes, they ARE paid for. you can't stop it.
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it was fun while it lasted. http://2lf.informe.com/
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Kitty Barnett
Registered User
Join date: 10 May 2006
Posts: 5,586
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06-28-2007 21:39
From: 3Ring Binder which meant i cuold not buy land or other such things either. Important point  . If you decide to cancel your premium now, you won't be able to actually make much use of your tier (you won't be able to buy any land), nor could you move to estate land since it won't let you buy that either until you revert back to basic a year from now.
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Jannae Karas
Just Looking
Join date: 10 Mar 2007
Posts: 1,516
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06-28-2007 23:05
From: Kitty Barnett Important point  . If you decide to cancel your premium now, you won't be able to actually make much use of your tier (you won't be able to buy any land), nor could you move to estate land since it won't let you buy that either until you revert back to basic a year from now. I found myself in just this situation. It nearly cost me a very large land deal. I was able to get my premium account cancellation nullified in a matter of minutes once I was able to talk to a live billing person. Better to keep the account until one or two days before renewal fees are due. I would bite the bullet and remain in world with the original name. You could always make an alt, form a group, and give the alt permissions on the land and objects the premium avi buys. Then use the alt as your main in world persona. Better yet, make an alt and buy land off of the mainland where premium account status is not needed. You will probably be happier there anyway unless you like ad farms. You will keep getting 300L$ a week from Mr. Ihax in any case.
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Taller Than I Imagined, nicer than yesterday.
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Ava Glasgow
Hippie surfer chick
Join date: 27 Jan 2007
Posts: 2,172
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06-28-2007 23:34
Oh, one thing I neglected to mention, iPhone... As of 6 pm tomorrow, I will OWN you!!! /me is so excited about your upcoming release. 
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Morwen Bunin
Everybody needs a hero!
Join date: 8 Dec 2005
Posts: 1,743
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06-29-2007 00:43
From: Ava Glasgow /me is so excited about you're upcoming release.  Pffttt... I will stay with my 80Gb iPod video  . To the OP: Good luck.... I hope you can work it out. Morwen.
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Mandy Carbenell
Recent Item
Join date: 27 Dec 2006
Posts: 847
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06-29-2007 01:11
From: Morwen Bunin Pffttt... I will stay with my 80Gb iPod video  . To the OP: Good luck.... I hope you can work it out. Morwen. *grabs iPod* Mandy C
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Never argue with an idiot, they drag you down to their level. 
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Morwen Bunin
Everybody needs a hero!
Join date: 8 Dec 2005
Posts: 1,743
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06-29-2007 01:17
From: Mandy Carbenell *grabs iPod*
Grrrr.... You better not have done that... no one touches my iPod!!! *starts the chase Mandy from sim to sim....*  Morwen
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Mandy Carbenell
Recent Item
Join date: 27 Dec 2006
Posts: 847
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06-29-2007 01:59
From: Morwen Bunin Grrrr.... You better not have done that... no one touches my iPod!!! *starts the chase Mandy from sim to sim....*  Morwen  EEPS! Mandy C
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Never argue with an idiot, they drag you down to their level. 
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bilbo99 Emu
Garrett's No.1 fan
Join date: 27 Oct 2006
Posts: 3,468
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06-29-2007 03:41
From: Morwen Bunin *starts the chase Mandy from sim to sim....* Any excuse ... tsk tsk 
_____________________
Be polite .. that newbie could be your next ex-partner.
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Mandy Carbenell
Recent Item
Join date: 27 Dec 2006
Posts: 847
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06-29-2007 03:48
From: bilbo99 Emu Any excuse ... tsk tsk  ROFL Mandy C
_____________________
Never argue with an idiot, they drag you down to their level. 
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Morwen Bunin
Everybody needs a hero!
Join date: 8 Dec 2005
Posts: 1,743
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06-29-2007 04:24
From: bilbo99 Emu Any excuse ... tsk tsk  Ermm.... *blushes* You are just jealous.... Morwen.
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Mandy Carbenell
Recent Item
Join date: 27 Dec 2006
Posts: 847
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06-29-2007 04:39
From: Morwen Bunin Ermm.... *blushes* You are just jealous.... Morwen. *hides behind Morwen and sticks out tongue at bilbo* Mandy C
_____________________
Never argue with an idiot, they drag you down to their level. 
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Morwen Bunin
Everybody needs a hero!
Join date: 8 Dec 2005
Posts: 1,743
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06-29-2007 04:40
From: Mandy Carbenell *hides behind Morwen and sticks out tongue at bilbo*
*Tosses Mandy over her shoulder and grabs her iPod* Mine again!!!!!! Morwen.
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Mandy Carbenell
Recent Item
Join date: 27 Dec 2006
Posts: 847
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06-29-2007 04:42
From: Morwen Bunin *Tosses Mandy over her shoulder and grabs her iPod* Mine again!!!!!! Morwen. THe iPod or me?  ROFL Mandy C
_____________________
Never argue with an idiot, they drag you down to their level. 
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Morwen Bunin
Everybody needs a hero!
Join date: 8 Dec 2005
Posts: 1,743
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06-29-2007 05:05
From: Mandy Carbenell THe iPod or me?  ROFL LOL.... Okay, you got me there. I surrender  Morwen
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bilbo99 Emu
Garrett's No.1 fan
Join date: 27 Oct 2006
Posts: 3,468
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06-29-2007 05:35
From: Morwen Bunin LOL.... Okay, you got me there. I surrender  Morwen Oh, get a room you two!! 
_____________________
Be polite .. that newbie could be your next ex-partner.
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Flowerdew Zagoskin
Registered User
Join date: 16 Oct 2006
Posts: 31
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06-29-2007 05:39
I relate to you bro lol. I choosed my name without realising how SL worked and just picked a funny one lol. Mind you it has helped me in SL, so I would say stick with your name and see what happens !!!!
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Mandy Carbenell
Recent Item
Join date: 27 Dec 2006
Posts: 847
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06-29-2007 05:41
From: bilbo99 Emu Oh, get a room you two!!  O.O That would imply that we...........that's broadly offensive, bilbo! Shame on you! Dirty hobbit!  Mandy C
_____________________
Never argue with an idiot, they drag you down to their level. 
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