Customer Funnies

What is it with some folk...

I was using the time yesterday to do some work in my store (SB Lighting) when a person came into the store and asked me if they could have a good price on some lights .... well me being in a fun mood said that they could have a bad price on some good lights

Anyway asked them what they were interested in ....

So they showed me what they liked and being a business person I thought ok ... you can see the price ... give me an offer....

Now I expect a haggle now and again even though i am VERY VERY cheap.... the person chose a couple of items and then ACTUALLY asked for 75% OFF .....
Needless to say I laughed and declined allthough normally I always tend to offer a discount to new customers.

I can only assume that becasue of the sales slump customers are attempting to take advantage.

Has any other store owner experienced the "you will take anything i offer as you NEED my business" situation that appears at the moment.

my answer is always: Is it too expensive for you? ok. just don't buy

I have been known to haggle in RL but never in SL. My husband cringes when we go to buy an item like a washing machine, and I beat down the price lol.

Well i'm not a store owner, but i have been known to visit the odd one . I for one would not in a million years dream of asking for a discount. If i like it, want it and can afford it i'll buy it, i don't mind paying someone for their hard work and creativity. If i don't like it or can't afford it i don't buy it.

I hate haggling, both haggling myself and being haggled. If something has a price on it it's as simple as that. Hagling makes me cringe, probably ends up costing me more as I will never haggle in rl.

In SL i've had a few people trying to cut a deal. One slutty looking AV offered to do a pole dance if i gave her a prefab for free, i declined but she still got her pole out and starting girating. I rezzed a bed and went to sleep.

Another customer once offered to take me shoping to buy me some new clothes if I gave her a discount becasue she said I looked like a tramp. Not the best way to win me over.

Another customer asked for discount on a build, I declined so they attempted to sit in my store bad mouthing me to put off other customers. ejected and banned them. Alt appears and does the same, ejjected and banned them.

I've also had a few scammer. One person claimed to work for a in world magazine that reviewed houses and home furnishing. They wanted free copies of 40 odd builds but could not provide an evidence that the magazine existed and when questioned in detail about the magazine it was obvious they were lying as they didnt have a clue about the prefab or furniture industry in SL, were pretty much illiterate so obviously not a journalist.

That aside I am open to trade. Someone traded a dancing sheep for a prefab, how could i resist a dancing sheep!, I also did a custom job once and by the time I had completed the customer told me they could not afford to pay me. They lived local to me in RL and they ended up delivering a king size bed to my house as way of payment which was cool as it was worth allot more than the custom build. We are still friends today and i have since purchased more matching bedroom suite (they manage a furniture store so got good discount). Funny how things work out.

I have never been asked for a discount, nor had any troublesome customers. The goths and vampires of SL must be really nice people

I would give a discount if someone asked as was buying several items .... but not 75%! lol

Thank you for my much needed laugh of the day. You're response was priceless!

I'm not a store owner, but people try to haggle for my services all the time. If you compare the service that SL escorts provide to RL webcams and phone stuff, and factor in the exchange rate, even the most expensive SL escorts are incredibly cheap.

My prices are not at the top of the scale by any means. I hold to my rates. If they don't want to pay my asking price...they are out of luck.

In some cultures, haggling a price is normal practice and the person doing the haggling is not meaning any disrespect to either the seller or the product, it's just the way thier society does business.

Just sayin.

That doesnt mean there aren't a whole lot of folks in the world who think they are entitled to something for nothing.

well im actually a pretty fair guy when it comes down to it.... and have replaced a LOT of high value items during this SL rez issue. And I am more than happy to help people out as Denise Bonitto will proberly support, BUT....

I had one guy who wanted a discount the other day and asked for a dance floor and a sofa.. I told him ... " Tell you what mate ... buy the floor and i will GIVE you the sofa" in a cheapest item free kinda way. But i also told him that was an intro offer. The guy since came back and bought loads of stuff .... and hes a nice guy to boot.
But unfortunately as I have tier to pay, upload costs and spend a couple of days on each of my stuff I personal find it insulting.. In fact what I should have said is

" Im suprised you want to have my stuff seeing that you obviously feel its of such low quality that it only deserves 25% of its value"

Yes there is the ..... you know the price mentality .. which is very true but i try to remember when I was constantly poor but i would NEVER....EVER haggle over somebodies work..... land yes .... content ..never.

I'm not above trying to deal in Rl, especially when shoes are concerned, but in SL, where Lindens are worth pennies. I'm not going to bother. If I like the item I buy it.

I will sometimes give a 10-20% rebate if they buy a "significant" quantity of items.

teh hubbeh and i run a small resale shop, we had aquired a genuine 100 pose Stroker Sex gen bed. and placed it in store at a nice discount. i got an im asking about the bed and informed the potential customer that it is the real thing, we have one already, and yes that is the price, unless You have another offer. now those who know Stroker, knows the price of the 100 anim bed. the discount while by no means cheap, is reasonable. so when the offer of 1000l came back i kinda blinked and went what?

needless to say the sale did not go through.

I've discovered that the likelihood of a new resident asking for freebies goes through the roof when his first name is "Master" or contains that word in any way.

w?t?f? ive never axed n0b0dy 4 a discount, where does that comment come from?

It's better in sandboxes when you are building something and an impolite newbie comes up and demands you give them a copy. LOL.

I've owned a women's clothing and jewelry store for nearly a year now. I must be seriously blessed because in all that time I've never had an irritable customer. In fact, I can only remember 2 customers who IMed me with any sort of problem and both of them were legit and very nice about it and solving their problems took all of 30 seconds.

Of course it probably helps that I hide most of the time. Very rarely will you actually catch me in my store. I do my updates from the roof or behind the building.

I seem to have the opposite problem, a good chunk of my customers are people who are doing large builds (whole sims). Those folks generally have alot of money, and tell me my stuff is underpriced. I've even had a customer or two overpay me because they thought the price was too low! I imagine my stuff is a bit underpriced... considering there's not alot of serious (scripted) clockmakers in SL. Most who offer "clocks" offer the likeness of a clock, not a real, scripted, working clock. I've tp'd around SL looking at clocks, and from what I've generally seen, my stuff is generally better, and cheaper. I also get alot of people telling me my stuff among the best, or the best they've seen. So, to that end, I've not really ran into too many people asking for discounts, and, if they did, I'd likely decline due to my pricing. I did however, just yesterday, I gave a new clock to a customer that bought several clocks. He'd mistakenly purchased 3 copies of my one copiable clock, and when he realized, asked for a refund of the extra two that he had mistakenly purchased. After refunding him, I visited his build to check it out, and he mentioned that he wanted the new clock I had out in the yard, but, I havent put up a vendor yet. So, since he'd spent quite a bit on all the other clocks he bought, I comp'd it to him.

The only form of discount I give is a quantity discount. If I see that someone bought half my shop, I pay back a discount without being asked. Had it happen to myself in another shop and liked this business practice.

Heh- I've done the occassional discount. Had some other "weirdness" too.

Like a customer wondering why they didnt get the skin in the picture with their AO. I started to explain "why" but the questions just got more & more ridiculous, so I muted 'em.

As for funny requests and demands... I sell a blow-up doll avatar, and for anyone who reads the display it should be quite clear that it's an avatar and not an actual prim doll. But once a month I have someone complaining that they only got a skin and some attachments, not the doll shown on the display. Perhaps it's the product name, "Real S*x Doll".

Customer support for prim genitals can also be amusing. People often want to try out their newly dangly bits on script-disabled land, which is bound to fail, and complain about their impotence problems. "It won't get hard! What can I do?"

I also remember my first line of prim c*cks... thought a roleplayer only needs something for the looks, without talking bits or particle goo shooting through their partner's body. Turned out that many customers disagreed. A lot of desperate IMs in the lines of "How can I cum? What do I have to do plz?". I was always tempted to actually explain it step by step.

But your name also contains the word "poop"! Maybe that totally counteracts the effect?

Yes, I have, and it always surprises me and at times is a bit offensive.

Ive had someone try and get a bulk of my skins for the price of ONE.

Also, I always really hate when up-and-coming clubs IM me for free things they can give away at their event and tell me, "This is a great opportunity for you to get exposure!!!"

Granted, advertising is good and there are infact people who will never otherwise hear of you, but when they voice it a certain way it bothers me.

Normally I try to help out new business owners and give them a few things to hand out, but at the same time, I do just fine without them.

These peopl, thankfully, are very rare for me. I think the majority of my customers are people who return time and time again, never have problems with them.

Same here. I always haggle in RL... must be my business nature .

But SL I just accept the price that is asked. If I think it is too high, I don't buy it. Simple as that.

Morwen.

As retailers ..... I think we all try to provide a good service to our customers, and yes I have also had the "I will let you put up a poster in my club", I have a service in my store that if you buy enough i have a "customer wall", this wall contains notecard and LM givers on posters for the clubs that use my store. And a LOT of people have said that they like my stuff and is one of the best they have seen and certainly under priced.

I dont actually think that some folk actually realise the work that goes into making ANYTHING in SL... but with recent issues I have even started to replace items without even a second thought. The fact that im also paying other people for tools etc to make my products better is part of the service.

All I have to find now is pole dance animations ..... believe it or not NOBODY sells them at ANY PRICE.. unless they are copy and no transfer so pretty much useless to me.