Unwanted House Transaction

Also, I simply don't believe you can buy something with just one click, certainly not with the official viewer. I just had a look at viewer popup settings, and you simply can't turn off object payment popups. The only warning relating to purchases that you CAN turn off is the warning you get when paying a person or object in busy mode.

Sometimes you think the pop-up is for something else or your clicking thru messages & click a pop-up.

Then it still means you have to click twice for a purchase. You should always get a popup when attempting to make a purchase, hence you will always have to click twice to buy something. You yourself are not denying you get a popup, you're simply saying you might be inattentive sometimes.

I've accidentally bought something I didn't want either, like I said, but it certainly wasn't the viewer's or the creator's fault. It was mine, and mine only.

Also, houses are typically no copy, so why he had it copy, no trans is stupid too.

Um. No.

99.9% of all houses in SL are sold as copy ok, no trans. Very few people will buy a house that is no copy because *stuff* happens. You accidentally unlink 200 prims, accidentally re-texture the entire thing with a naughty picture from last night, you accidentally delete it when you were trying to delete that horrible rug you put down and the asset server swallows it whole.... A no copy house is asking for trouble on something that is a very large expense.

The issue is unless you're putting the money directly in someone's hands & getting the item directly back from the creator things can sometimes go awry...and what to do when that happens.

Well Star, my advice is not what you want to hear. Forget it, write it up as a lesson learnt.

You can't blame no other than yourself. You get up a dialog box for "buy". To click happy on things you can't see properly is only your own fault. I know, it sucks. But the seller can't really trust you. What keeps you from taking a copy and rename it, and hide it in another folder, then pretend all innocent?

No transfer means no refund. This should be well known to you.

LL will not get involved in disputes between residents. Frankly, they have better things to do that check peoples inventories for things bought by a mistake. If this was common practice, I can't imagine the flood of abuse reports filed for things ppl didn't mean to buy.

I did just the same this weekend, I was going to buy a skinpack in "Medium". I had the demo, liked what I saw, and wasn't paying attention when I purchased the pack. My avatar had turned and I bough the "Sunkissed" pack instead. I know it's easy to do such mistakes. But, I don't blame anyone else than myself.

You're always given an extra dialog to click when you want to purchase something, no?

Accidental purchases can certainly happen due to inattentiveness, but my feeling is there's really nothing the original poster could do. The idea that one would be 'entitled' to a refund for an accidental purchase just rubs me the wrong way. The creator shouldn't have recommended trying to get verification from Linden Lab, which she never would have gotten, but maybe he was trying to fix a situation that simply couldn't be fixed. To then start an argument with the creator and send friends in when you find yourself banned, I just think is plain wrong.

I guess the point I was trying to make is that, as unfortunate as it may be, if anyone is at 'fault' here it's the customer. Inattentiveness can't be an excuse to demand a refund from a creator. I'd just do a facepalm and move on.

Laggy or not, purchases require 2 clicks weather it's a scripted vendor or not. Personally, I would be pretty suspicious if someone complained to me that lag caused them to make a purchase they didn't want to make. I've been in SL going on 3 1/2 years and have never "accidentally' made a purchase.

I would, however, not tell you to delete the item and contact LL like they did, that's just stupid. LL would likely never even respond to that request. More than likely, I would just refund your money and ask you to delete the house and trust that you did, but I would be suspicious that you ripped me off. I might have you teleport me to your land so I knew where you were and check to see if you rezzed the structure though. Someone in an earlier post talked about the amount being alot. In the big scheme of things, less than 10 bucks is not alot of money.

Also, I don't understand why you AR'd the guy to contact LL when a support ticket would have been the proper way to go about it. The guy did nothing wrong, so you shouldn't have AR'd him.

Also, houses are typically no copy, so why he had it copy, no trans is stupid too.

If I were you I'd just cut my losses and forget about it because since the shop owner is unwilling to refund your money, you're likely not going to see it again. Since you're obviously dissatisfied with his service, muting, and banning you from his shop, you can however bad mouth him by word of mouth to your friends. That will ultimately cost him more than refunding you would have.

You are assuming it was "inattentiveness." But anyway "facepalms myself," I.....WAS.....EXPLAINING....BASICALLY.....THE.....SAME......ADVICE. The original poster lost a good many lindens & I was kindly offering my advice. Arghhhhhhhhhhhhh then we have to go thru this merry-go-around. Go discuss this with someone who feels completely different about it LOL.

Never mentioned it being the creator's fault. But lag can certainly be an additional problem within anything in SL, so we don't really know what the situation was with the original poster. There were times I bought something & never got it as well, & never received an answer back from the vendor. That wasn't any fault of mine but still out the lindens. Works both ways. If I had spent A LOT of lindens on the item maybe I'd have pursued it more aggressively. Anyway, the issue is not who's right & who's wrong. The issue is unless you're putting the money directly in someone's hands & getting the item directly back from the creator things can sometimes go awry...and what to do when that happens. Like you when I buy something accidentally I look at it as my own tough luck.

The cost was 2500L Johan and he wanted it returned to him...knowing it was No Transfer. And FYI...I just filed a Support Ticket on him. His land traffic is 66 if you will read my original post

If a mentor happens to read this..get in touch with me.