All items on land lost....

I sold a plot of land (whilst not on line) of 5012sm.

The purchaser, who I know, did auto-return and NONE of the items came back to my inventory... !!!

House, furniture, skybox, plants and a sex-gen bed worth 12,000 lindens - including items made uniquely for me for my birthday in March !!

I have 3,133 items in my inventory and NONE of the items that were on my land..... bug report completed.

EVERYONE I HAVE ASKED FOR ADVICE HAVE SAID ITS BECAUSE LINDEN LABS ASSET SERVERS ARE SCREWED.

Because I have no faith in LL sorting this out, my sister, who lives in San Jose, is prepared to take out the US equivalent of a UK small claims court summons...

What do you all think ??

Maybe it would have been better to remove the items from the land before putting it up for sale?

You also realise that all your items may have ended up in your inventory as one linked together item under a vague name like "backdoor" (or the name of any other item that has been in your house)?

Lawsuit over items in a game worth maybe some hunderd of US$ (if even that)? Good luck and have fun.

Morwen.

Painful experience has taught me that returning objects is something you don't want to do to your friends, let alone yourself. I recently lost some objects which went AWOL while being auto-returned to me because I forgot to set them to the land-owning group.

I lost a few 100 L$ that way ... well, I guess that counts as educational expense.

And thanks for the tip, Morwen! Maybe they are still lurking there somewhere in my inventory under some weird name.

Not very long go I decided to make my land empty and redecorate everything all over. Luckily I asked here first if "return objects" would be a good way to make my land empty. I was warned not to do it that way and pick up item by item back into inventory... Never knew I had so many object on my land. Even found something I lost long ago (it was deep under the ground ).

Morwen.

This is correct!

All 150 of my objects were returned to me in the contents of a box named as one of the objects. Check your lost and found inventory for a suspiciously named box (object).

Yep, open your Lost and Found, order by date so that the last objects are on top, get into a rather open space where you can rezz some prims (depending on how many prims you had been returned, one of those objects will contain them all), rezz one object at a time and see what it is, name can be any object that you had there, so it's hard to guess. If you get a message saying parcel is full and wn't let you rezz it, go into a place where you can rezz more prims. You'll find it And when you'll rezz THAT object you'll see all your returned stuff apear.

My lost and found folder is empty.

There is nothing "unknown" by me in my inventory.

I even rezzed less familar objects at a sandbox, just in case

I would have taken each item at a time but the land was bought when i was off-line for 2 days....

Clear your cache before logging off every now and then in the next two days (Edit / Preferences, Network, Clear Cache).

In some cases a return seems to end up delayed by 1-2 days before it finally shows up in their inventory (still coalesced as one item that needs to be rezzed).

When it does come back, don't rez your items in a sandbox, since - as far as I heard, can't speak from experience - they tend to crash more often than other sims and if it happened right after your rez, you'll loose everything for good.

Find a friend with some land (and enough prims) on a nice and quiet sim, and rez everything at a time when the sim isn't lagging at all, and you're not getting any packet loss.

In the future don't rely on return at all, coalescing means you have to rez and take again when you do get it, just making it too inconvenient and risky to bother with.

What other people have said here is exactly right. Clear your cache to force your PC to reload your inventory from the server, and give it a few days to appear in Lost and Found. There may be only one new object in Lost and Found because of the coalescing system, which is honestly a real pain , but that object will be a conglomerate of all the returned items.

If it doesn't show up even after that, treat it as lost inventory and file a Bug Report.

One thing however is, don't proceed with your sister.. the Second Life TOS says that LL have no liability for objects lost from the database, and even if they did, it also says that the L$ is worthless so they would owe you nothing. I'm not absolutely sure that they can just say that in the face fo reality, but carrying through a lawsuit that would be opposed by experienced corporate lawyers would cost you far more than L$12000 (US$32)...

It makes me laugh when people talk about taking legal action against LL.

Disable camera constraints and move your camera to 0,0,0 in the sim. Edit/Touch each of the items there. That may return them.

Why? They are operating as a business, and providing services in exchange for money. Like any other business, if they fail a contractual obligation or damage a customer in another way, they are legally liable.

And Linden Labs is trying to play in the big league of internet commerce. If they want to make money like one of the big boys, they have to be ready to take lumps like the big boys.

As a practical matter, most of these small losses, while significant to the person damaged, are not worth the expense of the lawsuit. But that doesn't mean that Linden Labs is immune from legal liability on anything it does.

If someone were to successfully sue them on some of these glitches, maybe they'd get fixed faster.

LL isn't going to pay their big-bucks corporate lawyers to save the $32 either, so you could look at it that way. Go ahead with your small claims lawsuit. Most likely LL won't bother to show up and you get your judgement. Or LL decides to settle the $32 rather than bring in ther $2k/hour lawyers to fight it.

Yep - i have used the small claims court in the UK to foce a refund from :-

BT - £100 plus costs
Double glazing firm - £5,000 plus costs
and three or four other firms over a 5 year period

- it the only way some companies learn...


Also, i want to say A BIG THANK YOU TO DREAMLAND (ANSHE CHUNG PEOPLE) WHO ARE DOING A SIM ROLL-BCAK FOR ME....... XXXXXXXXXXXXXXX

The only truely helpful people i have met on SL.......

im sorry but it sounds to me like you enjoy sueing over petty things

read your tos they are not responsible for loss of "pretend things in an internet world"

ive played tons of online games with alot bigger companies then LL and its the same with all of them

even if you can sell your linden and your items and buy linden or any item in any virtual game it has no actual value

im sorry for your loss but if i was selling land i would have cleared it when i put it up for sale

you will now probably end up with doubles of everything because it is probably in your inventory or will do like alot of lost and found items do and show up in a few days

Thanks for those helpful and supportive comments - Lindens are REAL money... about 100 dollars i have lost !!

The TOS is not law. Companies can say whatever they want to say, but the legal system gets the final say.

I wasn't on-line for 3 days when land was sold due to a family problem - usually, purchasers are good and let you know they want to buy, allowing time to clear land.

The guy I sold to was impatient to move, and after all, auto-return has been no problem for me before....

you may be able to buy and sell them but they are still just a virtual thing which means they are not considered real

id love to see one of these cases go to court i doubt it would be taken seriously

ive lost things...had them show up a few days later i even hadone show up 2 months later because it got moved to a part of the sim that borders another

ive lost money as well but i know anything in a virtual world is a risk

I have done everything to find the lost items... travelling to edge of sim, checking EVERY item in my inventory of over 3,000 items, clearing cache (duh ? I do that regularly anyway) i have a right to expect the so-called Improvements after a new version of SL is released..... you can settle for second class service if you like.... but i guess with that attitude we may all still be living in caves and wearing animal skins.....

You might be surprised. The U.S. judicial system has been catching up with the digital age. (I just took CLEs on digital intellectual property, it's fresh in my mind.)

The only real problem that any of these cases would have is documentation to prove the claim.

We'll see...... won't we ?

And is the time spent for the amount claimed worth it? That's to the individual,I guess.

Most likely Returned items will be in you Lost and Found Folder as 1 Item

In other words grouped together with one name

Go to a good parcel with a big prim allowance and rez out your lost and found folder before you decide things are Gone.


If youve emptied your lost and found and trash since this sale - It would have been a big mistake - Never empty lost and found OR trash when your missing items.

If the land owner delted your Items they are gone.

You did the RL equivilent of moving without taking your stuff with you. It would be interesting, but unlikely youd get your stuff back in a lawsuit.

Would you trust the next person to mail the stuff to you or just toss it in the dumpster?

In most states, there are consumer protection laws that will not allow companies to evade contractual obligations with a blanket "we are not responsible for screwing you" clause. Also, depending on the state, there are implied warranties holding contracts to at least good-faith dealing.

The virtual items do have monetary value. Lindens translate to dollars. Directly. Lindens are bought with real dollars, cashed out into real dollars. Linden Labs advertises things like in-world furniture and clothes as property. Linden Labs can't have it both ways. It can't be real dollars for purposes of luring people in, and then fake dollars when someone takes them to task for failing their obligations. It's either one or the other.

Many boiler-plate contracts contain language that could never be legally enforced. Why? If you are convinced that it's legally enforceable, that's all they need.

No, if the Lindens want to make money like an internet business, then they have to be responsible like an internet business. And that means treating even the small customers right. Why? Because it's the aggregate of those small customers that makes their finances work right now.

Putting money into Linden Labs is riskier than the S&Ls and junk bonds of the '80s.