Dissapearing alts.
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Suzy Hazlehurst
Offensive Broad
Join date: 14 Oct 2006
Posts: 323
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05-15-2007 08:46
From: White Hyacinth How can an alt be legitimate without payment info? It should have "payment info used", because it was paid for... Making alts has been borked for a while now. People creating legitimate alts are never asked for the one time fee. There is no way to pay for that fee now, no matter how honest you want to be. I created a legitimate alt today. I used all the same, real information as I did to register my main account, only a different mail account. I did not get asked if this is my first account (I would have truthfully answered 'no') and I did not get any opportunity to pay the fee (which I would have). |
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White Hyacinth
Registered User
Join date: 15 Nov 2006
Posts: 353
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05-15-2007 08:58
So that is why I was not able to talk my friend through the process of creating a legitimate alt recently. Thanks for the information. Seems like LL has picked a fine time to start deleting alts then  |
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Amity Slade
Registered User
Join date: 14 Feb 2007
Posts: 2,183
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05-15-2007 08:59
Okay, if you're worried about this happening to you, you should probably start documenting all of your "alts." Screenshots with Linden balances, account histories, confirmation e-mails. Then, if Linden Labs does screw you, you can actually take some recourse. First step: the Better Business Bureau local to Linden Labs's main office.
If they are deleting accounts without notice, without attempting to refund your Linden balance, they are stealing your money.
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Charlotte Wirtanen
Registered User
Join date: 6 Dec 2006
Posts: 15
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05-15-2007 10:08
I encourage everyone to fully read this thread http://forums.secondcitizen.com/showthread.php?t=12686 at SecondCitizen to get the full story on what we have collectively found out about the issue. There are still many gaping holes in the story, but the residents there have been working fervently to get answers. |
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Elanthius Flagstaff
Registered User
Join date: 30 Apr 2006
Posts: 1,534
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05-15-2007 10:23
Is there any actual evidence that this is widespread? Those who know me probably know I have a fair number of alts carrying quite large amounts of cash so I'm concerned about this issue. So far I'm not seeing a lot of people posting here who have actually experienced this. There's one reporter, one trouble maker (sorry Josh, but I'm sure you won't be offended by that description) and maybe one other person. Not exactly a pandemic, regardless of the panicky reports of empty camping chairs.
What's going on? Has anyone actually got a serious answer out of LL about whether any of this is even real?
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Raymond Figtree
Gone, avi, gone
Join date: 17 May 2006
Posts: 6,256
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Hey Linden Lab!!
05-15-2007 10:27
How about an answer? Blog post? Anything? Bueller?
_____________________
Read or listen to some Eckhart Tolle. You won't regret it.
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Charlotte Wirtanen
Registered User
Join date: 6 Dec 2006
Posts: 15
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05-15-2007 10:34
From: Elanthius Flagstaff Is there any actual evidence that this is widespread? Those who know me probably know I have a fair number of alts carrying quite large amounts of cash so I'm concerned about this issue. So far I'm not seeing a lot of people posting here who have actually experienced this. There's one reporter, one trouble maker (sorry Josh, but I'm sure you won't be offended by that description) and maybe one other person. Not exactly a pandemic, regardless of the panicky reports of empty camping chairs.
What's going on? Has anyone actually got a serious answer out of LL about whether any of this is even real? It also happened to one of my alts, and my friend Frenzee was disconnected/deleted right infront of me. |
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Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
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05-15-2007 10:41
I'll forward this to LR but I'm sure they know. See if we can't get a response.
_____________________
Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river.
- Cyril Connolly
Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence.
- James Nachtwey
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KungFu Shepherd
Registered User
Join date: 30 Apr 2007
Posts: 1
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05-15-2007 11:30
From: Ceera Murakami All my alts are "Payment info on file". My main is "Payment info used", since that is the only one that has ever needed to buy L$, ever. Ceera transfers funds to the others as they need it.
I gave all the required payment info and answered all questions honestly when registering each alt. In some cases, LL's sloppy accounting department never billed me for the alt, and in some cases recently alts were created using LL registration processes that never gave me a CHANCE to offer billing info, short of signing up for a Premium account.
If you create an account now and do not elect to be Premium, you can only enter paymenht info after the account has been fully created. At no point in the registration process do they even ASK if you have other accounts, and at no point do they say that you may have to pay for the new account, unless you click the choice to create a Premium account at registration time. So it is PERFECTLY LEGAL, based on the current registration process provided by LL, to create a "no payment info on file" alt, and pay nothing for it. Because THEY DONT ASK FOR PAYMENT. Yes this is true, I have encountered it myself. I also agree that LL needs to be held accountable for this. This level of non-communication is reaching Monty Pythonesque levels of absurdity. |
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Nimue Jewell
Unabashedly Leggy
Join date: 20 Mar 2007
Posts: 1,745
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05-15-2007 11:32
From: Strife Onizuka I'll forward this to LR but I'm sure they know. See if we can't get a response. Yay! Maybe answers are coming.  |
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Jeff Kelley
Registered User
Join date: 8 Nov 2006
Posts: 223
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05-15-2007 11:38
Change Your Passwords. Now !!!
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Elanthius Flagstaff
Registered User
Join date: 30 Apr 2006
Posts: 1,534
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05-15-2007 12:50
http://forums.secondcitizen.com/showthread.php?t=12788&page=2This thread contains a log of Robin being savaged by a bunch of retards but buried deep in the middle is something relevant Robin Linden: As I mentioned earlier, a lot of accounts were closed in error due to an attempt to ban fraudulent accounts. You should email [email]billing@lindenlab.com[/email] and ask them to check. Other than that she obviously has never heard of this problem. So I'm inclined to think it's mostly imaginary.
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Charlotte Wirtanen
Registered User
Join date: 6 Dec 2006
Posts: 15
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05-15-2007 12:55
From: Elanthius Flagstaff http://forums.secondcitizen.com/showthread.php?t=12788&page=2This thread contains a log of Robin being savaged by a bunch of retards but buried deep in the middle is something relevant Robin Linden: As I mentioned earlier, a lot of accounts were closed in error due to an attempt to ban fraudulent accounts. You should email [email]billing@lindenlab.com[/email] and ask them to check. Other than that she obviously has never heard of this problem. So I'm inclined to think it's mostly imaginary. Imaginary except for the fact that concierge confirmed they were closing alt accounts out. Okay. |
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Elanthius Flagstaff
Registered User
Join date: 30 Apr 2006
Posts: 1,534
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05-15-2007 12:58
From: Charlotte Wirtanen Imaginary except for the fact that concierge confirmed they were closing alt accounts out. Okay. Well, whatever. Interpret it how you like, but at the very least it's useful information. |
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Sonia Nagy
Registered User
Join date: 25 Mar 2007
Posts: 364
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05-15-2007 13:03
Is there some adult nature to Second Citizen? I ask because I got a blocked message when I tried to go there. One of those scary messages about how it is Adult (or porn or whatever word is used) and therefore access is not allowed. I will now be fired from work for trying to access Second Citizen. |
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Nika Talaj
now you see her ...
Join date: 2 Jan 2007
Posts: 5,449
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05-15-2007 13:32
One of the people on this thread who has actually experienced this should report it as a bug in Jira. Please include a note about the need to clarify policies with respect to ALTs, particularly in view of the fact that some people don't seem to be finding a way to legitimately pay for new alts (perhaps this choice automagically goes away if you are already "over quota" for alts???). I just searched Jira using several different keyword sets and found no references to this problem. To open a new Jira issue, login to it: https://jira.secondlife.com. Choose the tiny "login" link on the upper right. On the next screen, choose one of the filters on the right-hand portion of the screen. Any of them will work. Then, immediately under the banner, you will see a menu bar. Choose "Create New Issue". I would file this one as a MISC Bug. |
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Meade Paravane
Hedgehog
Join date: 21 Nov 2006
Posts: 4,845
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05-15-2007 13:37
From: Nika Talaj One of the people on this thread who has actually experienced this should report it as a bug in Jira. Er.. Not sure this is appropriate for JIRA.. From: Robin Linden As I mentioned earlier, a lot of accounts were closed in error due to an attempt to ban fraudulent accounts. You should email [email]billing@lindenlab.com[/email] and ask them to check.
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Charlotte Wirtanen
Registered User
Join date: 6 Dec 2006
Posts: 15
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05-15-2007 13:58
From: Sonia Nagy Is there some adult nature to Second Citizen? I ask because I got a blocked message when I tried to go there. One of those scary messages about how it is Adult (or porn or whatever word is used) and therefore access is not allowed. I will now be fired from work for trying to access Second Citizen. Nothing adult about it at all, no. It's a general discussion forum for Second Life and many other MMOs. |
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Sonia Nagy
Registered User
Join date: 25 Mar 2007
Posts: 364
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05-15-2007 15:01
From: Charlotte Wirtanen Nothing adult about it at all, no. It's a general discussion forum for Second Life and many other MMOs. Ok, thanks Not sure why I couldn't access it then. |
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Walker Moore
Fоrum Unregular
Join date: 14 May 2006
Posts: 1,458
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05-15-2007 15:50
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It's only a forum, no one dies.
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Valerie Viking
Registered User
Join date: 2 Mar 2007
Posts: 93
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05-15-2007 15:52
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Walker Moore
Fоrum Unregular
Join date: 14 May 2006
Posts: 1,458
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05-15-2007 15:55
It's a link to the Linden blog and it works now. I had some problems with vbulletin's WYSIWYG editor which initially trashed the copy/pasted link. Maybe you clicked it before I fixed it. (woah, soundbite.) 
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It's only a forum, no one dies.
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Stormy Weeks
Registered User
Join date: 17 May 2006
Posts: 147
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05-15-2007 16:14
I would love to verify that my contact info is up-to-date.....but there seems to be no way to do it on the website. Maybe all 6 million+ accounts are expected to call the 5 folks in Linden Lab's Billing department now to verify? |
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Sys Slade
Registered User
Join date: 15 Feb 2007
Posts: 626
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05-15-2007 16:31
From: Stormy Weeks Maybe all 6 million+ accounts are expected to call the 5 folks in Linden Lab's Billing department now to verify? Ah, but it doesn't apply to those of us who used correct info, so make that 5 million 
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Send me the last 4 digits of a valid SSN, I'll verify you are who you say you are, even if you aren't.
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Stormy Weeks
Registered User
Join date: 17 May 2006
Posts: 147
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05-15-2007 16:48
Seriously though..I am a premium since back before the flood of unverifieds, and I seem to remember I had to put in a lot of info including RL name and address.
I'm sure there are a lot of people who have gotten RL married or divorced, or moved since date of signup.
Is this part of implementing the dreaded age verification?
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