Gripes about ResMods

No, I haven't given up and here your chance to spout off at players running your SL experience!

Note: Last 2 polls I have seen indicated more were AGAINST the resmod program than FOR.

I t hink the current resmods have done a great job at locking threads that were getting emotional and trying to urge people to follow the guidelines. I'm all for INCREASED moderation of the forums and would rather resmods could arbitrarily delete any post they felt offending not just lock the thread. Give them MORE power, not less.

OMG!!!111!! They are totally ruining SL for me I just can't explain how much the forum resmodding just wrecks my ingame experience.

I have never, ever seen a ResMod washing his or her hands after using the toilet.

i hear they eat with their feet!

Have you ever seen one use the toilet? I have, and it's not pretty.

That's enough to sway my opinion.

wot R resmods?

Is that never speaking of it again?!

Pfft, I wasn't talking about that time I caught you in the ladies' room.

The resmod program is a joke. Their power to filter abuse reports on the forums give them too much ingame power because forum abuse reports can lead to total suspensions of accounts. Thats power and influence NO player should have over another. There have bene threads arbitrarilly moved in the past, and I have been patient giving the program a chance to 'educate and grow.' I STILL think its a bad approach.

Linden labs: get some forum moderators with no in game interests, even interns. Do NOT let players influence the outcome of ANY abuse report.

Ok first non rant i read. You're open for debate now:

Can you please explain how a RESident forum MODerator (to answer the other question) taking time to help keep a calm atmosphere in the forums causes any type of wrecking of your in-game experience? Please provide as much detail as possible (except names).

Please use FACTS not flames to give your opinion. Provide details if you want to be taken seriously.

Much better. Actual details worth reading. Now to reply to it they DONT filter abuse reports on the forums. What they can do is lock threads if they feel a conversation is getting out of hand to prevent it form escalating. Or lock threads if they think its already crossed that line and needs reviewed. Their actions under NO CIRCUMSTANCE causes punishment. The lindens (as time permits) can review a locked thread and make their own decisions after reading the content of the thread.

Now what you may forget is the little /!\ icon at the bottom left of each post. That is accessible to every forum reader. If you feel any individual post has crossed a line and is herassing, inflamitory or racist (among other things) you can use it. This does not CAUSE any punishment. A LL employee reviewing these incident reports can decide if the issue needs punished or not. This is the full extent of power a ResMod currently has. Locking threads. The 'alert a linden' feature is the same one everyone uses. Thus they DONT have any more control than any other resident in getting someone punished. No more than *I* do at least. I use that little report icon probably twice a day if i have more than 20 minutes to spend reading. Its bound someone is being out of line and could handle a little time-out. Hopefully if *I* get out of line someone else will do the same to me. I dont want special treatment and maybe if EVERYONE had their wrists slapped a little more often they would NEED their wrist slapped a little less because they would be aware of their actions.

To me this is a sign the program works. The threads NEED to be moved to the proper locations when applicable. One of my personal biggest frustrations is being posting grid messages in answers and other private matters when it should be email. Or posting technical issues / bugs anywhere but the tech area. We want signal not noise (etc).

As far as power:

I still think resmods need MORE controls. Perhaps control to delete a post that is offending. In effect you would see 'This message deleted for content' if you're a common forum reader. Other resmods and any linden would see the post though the background of it could be tinted red instead of blue to bring it to visual attention its been 'deleted' to the general public.

I just did and will repeat it: The resmod program is a joke.



I think there should be NO resmods. Their actions DO cause punishment as they act as a filter on what thread and incidents get through to lindens who mete out punishments. In this statement above, you are dead wrong. Moving threads should be done by an interested party as I have seen things remain in general when they should be in classifieds. For DAYS. Yet others that do belong in general get moved from it.

We want an unbiased moderation, not player run censorship and biases.

ResMods have lives to. They moderate the things they notice. They're not perfect and dont spend every waking minute in the forums or nessisarily scan them TRYING to find evil doers. But they do take care of the issues they notice.

Just because they dont get EVERYTHING doesnt mean they are showing favortism. It means we just potentially need MORE ResMods so we have a larger number of eyes capable of finding these things.

I forgot to use <sarcasm> tag, sorry

No, we need interns without ingame biases who are paid to do the job. Peoples whos lives won't interfere with their jobs. People whos biases won't filter the abuse report and thread report system PERIOD.

No, we need interns without ingame biases who are paid to do the job. Peoples whos lives won't interfere with their jobs. People whos biases won't filter the abuse report and thread report system PERIOD.

Interns. Paid, unbiased moderators with no ingame biases. I've said it before, and I've not been advocating no moderation, so don't put words in my mouth.

Forum abuse reports shouldn't lead to total suspensions of accounts. They shouldn't lead to any in-game action at all. "Residents should report violations of the Community Standards using the Abuse Reporter tool located under the Help menu in the in-world tool bar." (SL Community Standards) ARs shouldn't be posted to forums. All forum posts reporting abuse and naming names should be deleted as per forum policy. It doesn't make sense to argue that ResMods should not be allowed to delete something that shouldn't be there in the first place and shouldn't matter. (It also doesn't make sense to argue that only ResMods should be disallowed this action. Why not Lindens too?)

Problem is, they do lead to in game consquences though. Remove that element and I would be a bit more comfortable with the program, not that a resident should have -any- filtering over the Linden response to a report.

It -does- make sense to argue that residents should not be allowed to move or touch others posts in any way, period.

I agree with you entirely, Jonas.

However, ultimately the buck stops with the Linden mods.

coco

Linden mods are good. As a business, they are (or should be) unbiased. This is where interns come in..if there isn't enough cash for more Linden mods.

There IS NO FILTERING by resmods. The only filter feature is the same one EVERY FORUM READER has access to. The alert icon you click to report abuse.

YOU personally have the exact same filtering ability that resmods have. No more, no less.

The ONLY THING the resmods are doing is moving threads to appropriate categories and locking threads (no deletion) to prevent an argument from escalating. If they happen to say 'locking for linden review' its just as likely that *I* as a non resmod have also already filed a report on the topic and it was ALREADY up for linden review.

And as for bias there are people I vehemently disagree with in forums and agree with in-game and vice versa. They are two seperate things. With the mass majority of sl residents being adults I would hope any resmod accepting the possition understand they need to be unbiased. So far no bias has occured. They do a GREAT job.