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Closing threads?

Jackson Rickenbacker
Registered User
Join date: 8 Oct 2006
Posts: 601
05-10-2007 09:19
I have noticed that alot of threads posted are being closed, because the moderator feels it falls under general chat, where there is no general forum.

Now Mod, Im not saying its wrong, but the one of the last ones closed did sound like a genuine question. Is there a list of forbidden topics that we should know about? I mean I have seen Slamfests go unabated for weeks, but a simple politics question is shut down within 24 hours of posting.

Have you been directed to watch out for certian subjects and close them immediately?
Chris Norse
Loud Arrogant Redneck
Join date: 1 Oct 2006
Posts: 5,735
05-10-2007 09:23
You must remember, Strife cherry picks certain topics to shut down. No matter the complaints, the Lindens refuse to do anything.
Raymond Figtree
Gone, avi, gone
Join date: 17 May 2006
Posts: 6,256
05-10-2007 09:30
From the resmod's mouth:

From: Strife Onizuka
Why the forums were closed:
  1. General, et al. - Repeat abusing committed.
    1. Abuse - People attacked each other regularly and with disregard. And when admonished they screamed bloody murder. The concept that they had done wrong was beyond them.
    2. Repeat Offenders - The punishments had no effect on stopping the abuse but did cause people to think the system was unfair; that we were playing favorites. People who make work for us are not our favorites.
    3. ResMods - LL tried to bring the system under control by creating the ResMod Program. Interestingly the people most vocally against the ResMod's were the worst repeat offenders. The ResMod Program became a new point for them to attack and abuse.
    4. Endings - In the end there was only one way to end the abuse. The other methods had been tried, they weren't scaling. They had rules, they had punishments, they had Moderators, they had Resident Moderators, they had a diverse selection of forums, they even threatened to close the forums. Some worked for a while but in the end they didn't work.

  2. Linden Answers - Swamped. People asked LL the same questions over and over again; they never searched for the answers, just reposted. They used it to report bug and ask for dispute management. When things didn't work, people posted there. Every question answered was replaced by two more. As a method of communicating it wasn't scaling. The wiki and blog have the potential to answer any question formulated and in such a fashion that encourages using the built in search functions. Bugs get reported on Jira now, having the result that they get dealt with; not lost in a black hole.


Perspective:
I'm a ResMod, I see things from the side of LL and the community. I'm on the front lines you could say. In the scheme of things I don't have much power but it's enough to do my job. The only perks are knowing you can make a difference. You don't get invited to special meetings or told whats going to happen next. Sometimes you get asked how things are holding together on the forums.

Futures:
Keeping the lid on the RA forum is a never ending job. It's a balancing act between free speech and keeping on topic. Having a general forum would make my job easier in that regard but in others much harder. As a result of the closing, we have had an incredible reduction in abuse. Reopening the forums would increase the abuse workload. Keeping the lid on a General forum would be nigh impossible. Ignoring the workload, I would love there to be a general forum again, it filled an important niche. It provided a voice to the community. But I have misgivings about it, a part of me say the community needs to show it has earned it, that it has changed. Some part of me is expecting apologies to be made or a mending of bridges.

Musings:
One of the problems I've see with the system is that punishments aren't public record, you don't see in the middle of a thread "x you have broken rule y, two day ban from the forum for you" I think having this sort of thing visible would greatly reduce the amount of abuse. Discretion is a great thing but a visible Sword of Damocles works better then a hidden one.
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Winter Ventura
Eclectic Randomness
Join date: 18 Jul 2006
Posts: 2,579
05-10-2007 09:32
in all fairness to Strife.. the thread in question (which I posted) had devolved into a debate on whether morality is an absolute across all cultures, or whether it varies from culture to culture.

While I am a little bit frustrated (in that I was in the middle of posting a response when the thread was locked) it's a fair enough call that the thread had clearly wandered into "general discussion".

You will notice that other threads along similar lines, have to now, been allowed to continue.

I suspect the closing action was due to someone reporting one or another post therein as inappropriate. We shall never know.
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Gillian Vuckovic
Purple Power!
Join date: 4 Mar 2007
Posts: 176
05-10-2007 09:38
hehe, if its the thread I'm thinking of my next post included an apology for taking things off topic. But Strife is a faster typer than I. :o
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Jackson Rickenbacker
Registered User
Join date: 8 Oct 2006
Posts: 601
05-10-2007 09:38
Still the question is a big vioid, thanks for posting the desicision to close forums, but the question was about threads and what can and cannot be said in a thread.

The thread in particular Im talking about was the "Should there be a Constitution" I didnt see any hint of abuse happening, and it was a genuine question. So I was wondering if there where certain subjects that are explicitly banned from discussion?

Just for qualification, I was not the OP nor a participant in that thread

/327/fc/183012/1.html
Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
05-10-2007 09:42
From: Gillian Vuckovic
hehe, if its the thread I'm thinking of my next post included an apology for taking things off topic. But Strife is a faster typer than I. :o


I think on a (recent) normal day that thread wouldnt have been closed -

I think today awareness is high. And with the Blog Post ...

Concerns are high.

And most assuredly the German Reporters have access to these forums ..
Winter Ventura
Eclectic Randomness
Join date: 18 Jul 2006
Posts: 2,579
05-10-2007 09:43
From: Jackson Rickenbacker
The thread in particular Im talking about was the "Should there be a Constitution"
<snip>
/327/fc/183012/1.html


My bad. the thread "When did I become subject to German or Dutch Law" was also closed within a few hours of being opened.

/327/04/183002/1.html
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Elex Dusk
Bunneh
Join date: 19 Oct 2004
Posts: 800
05-10-2007 09:56
From: Colette Meiji
I think on a (recent) normal day that thread wouldnt have been closed -

I think today awareness is high. And with the Blog Post ...

Concerns are high.

And most assuredly the German Reporters have access to these forums ..
Yeah, "bunker mentality" is so deep I wouldn't be surprised if a concrete mixer was pulling up in front of Linden Lab's offices at this very moment to strengthen the pillboxes.
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
Strife Alert
05-10-2007 09:57
Come In Strife............Over........ :D
Jackson Rickenbacker
Registered User
Join date: 8 Oct 2006
Posts: 601
05-10-2007 09:59
LOL reinforcement, well honestly LL only provides the world and shouldnt be held responsible, that would be like holding IBM responsible for crap that happens on the internet..

Again my question was, is there a certain set of topics that will be closed almost immediately , and if so what are those topics?
Elex Dusk
Bunneh
Join date: 19 Oct 2004
Posts: 800
05-10-2007 10:07
From: Jackson Rickenbacker
LOL reinforcement, well honestly LL only provides the world and shouldnt be held responsible, that would be like holding IBM responsible for crap that happens on the internet..

Again my question was, is there a certain set of topics that will be closed almost immediately , and if so what are those topics?


Go here first to the sticky that appears near the top of this forum:
About This Forum <--- please read me first!
(Note that it's not at the TOP, even though they encourage you to read it FIRST)
then read the guidelines
Forum Guidelines
2k Suisei
Registered User
Join date: 9 Nov 2006
Posts: 2,150
05-10-2007 10:15
From: Jackson Rickenbacker
LOL reinforcement, well honestly LL only provides the world and shouldnt be held responsible, that would be like holding IBM responsible for crap that happens on the internet..

Again my question was, is there a certain set of topics that will be closed almost immediately , and if so what are those topics?



I suppose a moderator is a bit like a cleaner really. Even if there wasn't anything dirty, then they'd still go through the motions.

So think of your thread as an ashtray with a little bit of ash in the bottom of it. Hardly anything to worry about. But hey, he's gotta clean something. :)
Jackson Rickenbacker
Registered User
Join date: 8 Oct 2006
Posts: 601
05-10-2007 10:23
From: Elex Dusk
Go here first to the sticky that appears near the top of this forum:
About This Forum <--- please read me first!
(Note that it's not at the TOP, even though they encourage you to read it FIRST)
then read the guidelines
Forum Guidelines



Im really sorry, but I read those before I posted my first ever post. But they dont really answer the question im asking
Wilhelm Neumann
Runs with Crayons
Join date: 20 Apr 2006
Posts: 2,204
05-10-2007 11:42
its kinda what happens when you post 79768997 threads that dont actually classify as "resident answers" eventually if you scream loud enough they get shut. So maybe post 1 on a topic it might just stay open hehe instead of filling an entier forum on the hot topic of the minute so that all you can see is that a linden or a moderator can't help but notice . This last weekend everyone went overboard so now well for the moment at least the threads are gonna get closed realy fast. At least that is my wild out of the blue guess here. Some dont care either that this is the last forum that anything can be said they get angry if you beg them to tone it down so this forum doesn't get canned as well. In the end its possible that the consumer base of second life will be in this position of not having an official forum to post to because people dont want to listen to the rules pinned at the top of the forums.

If there are no official forums then I guess my forum life goes to an end. ONe thing I find about third party forums is that they dont work very well and are fashioned for a specific type or group of people and if you show up to them and dont fit in your always a source of irritation for someone or a source of mockery for others.

Anyhow those that feel they can post the forums into oblivion on issues which dont belong and worry about the consequences after just kinda shows what type of person they are. I dont think anyone is gonna mind a few "off topic" threads as long as they dont result into shouting matches of abuse and residents can still ask their questions.

ah well such is life last week got overdone in the off topic thread department so can you blame them for actually "sticking to the rules" I certainly cant again when people are given an inch they take a mile that's life and this is the result of that abuse of privildges.
Oryx Tempel
Registered User
Join date: 8 Nov 2006
Posts: 7,663
05-10-2007 12:05
Too bad, I was starting to really get into the Constitution thread. I'd LIKE to see most of these ageplay threads limited to 1 or 2... like someone said earlier, think of the poor newbie who comes in to ask a general question and sees us all talking about child pornography.
Jackson Rickenbacker
Registered User
Join date: 8 Oct 2006
Posts: 601
05-10-2007 14:49
From: Oryx Tempel
Too bad, I was starting to really get into the Constitution thread. I'd LIKE to see most of these ageplay threads limited to 1 or 2... like someone said earlier, think of the poor newbie who comes in to ask a general question and sees us all talking about child pornography.



I do agree that threads like the ageplay issue that spawn 2000 different threads on the same issue should atleast be combined, dont need to see so many threads on the same subject. As for the Constitution thread, I rather liked seeing it and discussion on it is constructive for the SL community at large. Closing the thread was I think a injustice to the betterment of Second Life itself. Call it a judgement call or pre-emptive closure to avoid a possible flame topic, but censorship of a topic that is trying to get a evaluation of the SL public at large ment to benefit the community, is hardly a flame, I was just thinking maybe that it might be a topic that has been flagged as violatal and doomed for closure no matter how civil the discussion should be.

As for the proper forum to discuss that topic, the official SL forum is the only correct place to discuss it as 3rd party forums are not represenative of the greater SL community like the Official Forum is
Livinda Goodliffe
Squeaky Wheel
Join date: 28 Dec 2005
Posts: 215
05-10-2007 16:05
In all fairness, this forum is a resident answer forum. Now, here's the catch..many questions may go into policies and regulations, for which many new residents may questions on and catch a glimmer of what goes on in SL. There should be a "Technical Resident Answers". Just because a subject is a hot topic is no reason to censor anything in a forum to the tune of a company chior. There are those that sing off-key to that tune.

It's always been my experience that when the questions get tough to answer, LL has a policy of burying thier heads in the sand, and will enforce that policy on others i.e. deleting posts and editing blog posts to thier liking. The mere fact that many of the Forums were shut down like the General Discussion (dispite the excuses given by LL) means to me that LL doesn't want to hear what we really think or say.

Also, in my experience is that when they have thier head is in the sand, thier butts are exposed..open to be blind-sided...for which they do a knee-jerk reaction...i.e. Copybot, Inventory losses, and the current situation.

Correct me if I'm wrong.
Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
05-10-2007 18:29
I've found that people are happier if this forum is a bit off topic but I have to draw a line somewhere. SL politics is one of them, I don't particular like the news threads either but I see their importance and give them a pass as long as they don't get out of hand. The more off-topic/politically-charged a thread is, the more it looks like trolling/troll baiting, the less it is tolerated.

The mechanics of a thread are the main factors, how it was posted and the types of responses. LR has a low tolerance for rants for example. Half the time, it's not what is being said that gets a thread in trouble, but how it is said and how often it is said. It can appear random because it isn't obvious to the onlooker what tipped the scales and causes a thread to be locked (providing accounting on this isn't something that I am good at). One of these days I'm going to make a wiki article explaining this more; a short description like this just doesn't do it justice.

If you ever think I've closed a thread in error, please PM me here on the forums; I may not be on the forums when you PM, so don't expect an immediate response but I will respond. Sometimes I make mistakes and if you can convince that reopening the thread is warranted, I'll reopen the thread.

EDIT:
In most cases, it's not just a single line that has to be cross, multiple lines have to be crossed. I'll try to do better on the transparency and getting those lines visible.
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Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river.
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Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence.
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Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
05-10-2007 18:55
From: Winter Ventura
My bad. the thread "When did I become subject to German or Dutch Law" was also closed within a few hours of being opened.

/327/04/183002/1.html


*shrugs* All depends when I'm reading the forums.

Your thread was off-topic ranting for the forum (sorry). In retrospect closing the threads wasn't the only option, your thread could have been moved to Current Version Feedback and the other thread to Feature Suggestions. I was tired and it didn't occur to me to stretch the rules in that direction ^^;

I'm going to move this to the Resmod public forum.

From: Colette Meiji
I think on a (recent) normal day that thread wouldnt have been closed -

I think today awareness is high. And with the Blog Post ...

Concerns are high.

And most assuredly the German Reporters have access to these forums ..

The climate is a factor considered when moderating, it can have a positive effect or a negative effect.

I haven't really given much consideration to LL's political situation with regards to the Press. LL hasn't asked me to change my moderation style or to make exceptions. I don't always carry the party line, and most of the time I'm not told what the party line is (right now I'm kinda annoyed that a couple exploits I found aren't eligible for the 10kL$ reward, they don't qualify because they don't do lasting damage *sigh*).
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Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river.
- Cyril Connolly

Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence.
- James Nachtwey
Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
05-11-2007 19:09
From: Strife Onizuka


I haven't really given much consideration to LL's political situation with regards to the Press. LL hasn't asked me to change my moderation style or to make exceptions. I don't always carry the party line, and most of the time I'm not told what the party line is (right now I'm kinda annoyed that a couple exploits I found aren't eligible for the 10kL$ reward, they don't qualify because they don't do lasting damage *sigh*).



Never meant to imply you were a LL goose-stepper, Strife!

I think you do a good job with these forums - as Ive said in the past.

I just meant tension was so thick when this stuff broke you coulda cut it with a knife.

Wouldnt have been a good idea not to vote in the favor of cuation considering.
MadamG Zagato
means business
Join date: 17 Sep 2005
Posts: 1,402
05-11-2007 19:40
From: Winter Ventura
in all fairness to Strife.. the thread in question (which I posted) had devolved into a debate on whether morality is an absolute across all cultures, or whether it varies from culture to culture.

While I am a little bit frustrated (in that I was in the middle of posting a response when the thread was locked) it's a fair enough call that the thread had clearly wandered into "general discussion".

You will notice that other threads along similar lines, have to now, been allowed to continue.

I suspect the closing action was due to someone reporting one or another post therein as inappropriate. We shall never know.


Several threads were closed in this manner which did not erupt into a war, generate "general discussion, or contain personal attacks. LOL.
One might feel as iff they are being personally targeted by "The Resmod" in question due to the fact that "The Resmod" seems to close threads sporadically and for no reason.

I recall a certain thread where the OP posted the F*** word numerous times and nothing was done about this.

One resident persisted in starting several Age Verification threads over the weekend which were very annoying and somehow,

"The Resmod" found time to lock "certain threads" but failed to address those although there WERE reports filed via the "Report this Post" feature.

I know that I personally contacted the Lindens regarding these events and received NO REPLY. The Lindens selected Resmods and just left. When things like this happen, it becomes more of a dictatorship than anything. It is time to select new resmods because the current ones (not all of them) have worn out their welcome repeatedly.

I believe that there ARE resmods who have personal issues with residents who post here and use their resmod powers to carry out their personal vendettas against them. This is why there needs to be a turnover - and fast. If these resmods who may be doing this know somehow that they will continue to be resmods regardless of their actions, they will continue to do these things just because they can.
  1. There aren't any concequences for locking a thread for no reason
  2. There aren't any concequences for giving a false reason for locking a thread.
  3. There aren't any concequences for targetting specific individuals by locking their threads and looking over other threads that are obviously out of control.

Turnover.
Now.
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MadamG Zagato
means business
Join date: 17 Sep 2005
Posts: 1,402
05-11-2007 19:49
From: Strife Onizuka
If you ever think I've closed a thread in error, please PM me here on the forums; I may not be on the forums when you PM, so don't expect an immediate response but I will respond. Sometimes I make mistakes and if you can convince that reopening the thread is warranted, I'll reopen the thread.

EDIT:
In most cases, it's not just a single line that has to be cross, multiple lines have to be crossed. I'll try to do better on the transparency and getting those lines visible.


How is one to PM or IM someone who has told them that they have been BLOCKED AND MUTED due to differences in opinion?


I imagine that this thread will be locked due to General Discussion or some other reason since I posted this question, but I thought I would give it a try since you are claiming you have an open door policy (so to speak) and that you will reply to all inquiries presented to you. If someone is a ResMod it seems to me that they have a responsibility to respond to those who post here without prejudice. This is something that I am not observing.

If a resmod cannot respond and moderate without prejudice, then he/she should step down and allow someone else who feels that they can do the job indiscriminately.

I personally feel that a certain resmod is consistently using their resmod powers to silence me and other residents because of differences.
Joker Opus
Registered Usimibober
Join date: 9 May 2006
Posts: 363
05-21-2007 20:21
Alot of topics these days have been closed, weather from being offtopic, in the wrong forum, or "being too long" (see New Forum Rule). However, do note that alot of the threads locked (Specifically in the ResMod Forum) are personal attacks on Strife Onizuka, and even those were closed by lindens. Some of the threads flat-out needed to be locked, some were locked for what we feel are innapropriate decisions, and some were locked by the people who make secondlife happen.
The Lindens created the ResMod program as a beta solution to out-of-control forums. Doing this they gave the ResMods specific guidlines to follow, and even then -- all threads locked moved, or deleted are reviewed by lindens. If you have issues with the guidlines I suggest you contact [email]Support@SecondLife.com[/email].
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