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Help Island Communicator Policy

Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
06-16-2006 17:44
Is the system open source? A published standard?

I only ask because it is it irks me when closed standards are implemented for public projects. As a scripter i like to be able to tinker, add, remove, & change features. You don't really have to listen to me; i'm not a mentor.
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Blueman Steele
Registered User
Join date: 28 Dec 2004
Posts: 1,038
06-16-2006 18:27
From: Seronis Zagato
Is there any way we can get a Linden endorcement of the Help Island communicator? It is an item that should be a MANDATED item to wear anytime a Mentor is on the island. Within H.I. at the various stations and areas we have kiosks set up. With a click a new resident can use one of these kiosks to signify they are having some form of trouble.

For users wearing their communicator they recieve a message with the name of the person in distress along with which station they are at. The kiosk itself sends a small particle beacon up to help identify it when in close range. Without the communicator all these calls go unnoticed and the new resident feels ignored. With the communicator these messages will reach anyone at any location on the island without fail.

If a Mentor is about to leave Help Island for the day a simple click on the communicator will give them a list of how many other mentors (wearing communicators) are currently at the island. With this feature a simple click will let someone know if they need to make a request on the Mentor IM for replacements if someone is available. Without this feature a given mentor would have to fly around the entire island and careful check each area to see how many others are around to determine if reinforcements are neccisary.

With the communicator if a Mentor is faced with a question form a new resident and is unsure they can use the co mmunicator to say a message on a channel that will get heard by every other mentor on the island. The system in use on the island gaurentees this message is not limited to a 100m range between avatars. If someone else has a quick answer the reply can be immediate allowing the new resident to get much needed information without a lengthy delay. For people wishing privacy the chat feature can be muted and wearer will not recieve any broadcast chat so as not to be disruptive.

There is absolutely no excuse for not having a policy where the communicator is a required item when working on Help Island. The help features of the island benifit greatly from its use and new residents feel neglected when their pleas for assitance go ignored / unnoticed.

I ask that this be made official. I ask that this be not only supported here but some announcement be made to the group as a whole, possibly via the group voting tool at some Lindens discretion.

Considering this is /not/ an issue of privacy and it /is/ an issue of better helping out I dont understand where anyone would have an objection other than a 'i dont wanna' excuse. Please support this. And please make this official policy.


Said another way:

What is not expressly forbidden is MANDATORY
(wonder who I heard that from)


I wear it when I can and feel I am of most use when I have it on. However, the call boxes where an extension of comm, not the reason for the comm. If a mentor chooses to not have a comm on miss the calls then it is because they do not wish to answer calls at that moment.

If things go unanswered it is not a crime, we are there and do as much as we can. Making things mandatory is a great way to stir up ill will in an over taxed volunteer group. You want things YOUR way... pay us. Tat made those out of her creativity and heart, not for YOU to decide that you'd enforce what you see as "best practices".

I'd say it's more important to keep all mentors "aware" of the comm.... no require it.

On a more positive note..... when ever a load of mentors show up in mass it's a great AdHok group chat!

Way to go tat and I wear it because I want to.
Blueman Steele
Registered User
Join date: 28 Dec 2004
Posts: 1,038
06-16-2006 18:30
From: Strife Onizuka
Is the system open source? A published standard?

I only ask because it is it irks me when closed standards are implemented for public projects. As a scripter i like to be able to tinker, add, remove, & change features. You don't really have to listen to me; i'm not a mentor.


Strife... while I appreciate your idea.... the very reason it is not open source is for the afore mentioned security.

A closed standard means there there will not be clashes between tinkered code, this is not "open for review", it's a favor someone did and it can be taken or left.

Feel free to implement your own open source communicator and we'd all be happy to look at it.
Aaron Levy
Medicated Lately?
Join date: 3 Jun 2004
Posts: 2,147
06-16-2006 18:39
Where does a live helper get one of these? I'm a live helper and this is the first I've heard of it. I wish I could make the meetings, but they are never scheduled when I can attend.
Seronis Zagato
Verified Resident
Join date: 30 Aug 2005
Posts: 454
06-16-2006 18:55
Aaron, im gonna be out of town till monday but Im logging in quickly to send you a landmark to Volunteer HQ. When you rezz in look to yourleft along the sidewalk and you will see a display stand telling you to 'click to recieve the latest Help Island communicator".

Please feel free to 'wear' it. It attaches to your HUD to the top right of screen i believe. I changed mine to be top left =-) You can use channel seven to use the group chat. Clicking the talk bubble that says "Help Islanders?" will show you a list of who is on the island (if you are on the island too) as a shortcut to manually flying around and searching. Great for when you need to leave so you can take quick poll if you need to ask the Mentor Group IM for reinforcements.

If you dont like the group chat you can click the green dot on the communicator to mute/unmute.

As you are only gonna be newly seeing how it works i would PLEASE PLEASE request you try it for a few days and t hen come back here and post your BLUNT and HONEST opinions of if you feel its violating any of your rights by having it on and how you think it enhances or hinders your ability to Mentor in your own style. Be detailed as possible as an unmolested opinion in this matter will have more weight than mine. I'm obviously biased :rolleyes:
One Dale
Registered User
Join date: 13 Jun 2006
Posts: 25
06-17-2006 00:13
Emotionally disturbed, grouchy, bossy people with the delusion that having mentors at Help Island is Real Important In The Grand Scheme Of Things driving volunteers away with their unpleasant chat is not good.
Jennifer McLuhan
Smiles and Hugs are Free
Join date: 22 Aug 2005
Posts: 441
06-17-2006 06:12
I wear the Comm unit all the time. I park the mini-map over it and don't even notice it.

As far as it spamming me, I have never found that to be a problem. I already have a radar script that prints the names and distance of everyone within 300 meters of me, every 30 secs or so.

Then there are the various volunteer IM channels with questions, requests, etc. So what are a few more lines of green on the bottom of my screen? I see them but, unless they apply to me, my brain ignores them.

I find the benefits of the Comm unit far outweighs the small additional spam. I recommend that volunteers who haven't used it on HI try it. I believe it helps us all do a better job on the Island.

Jen
SignpostMarv Martin
Registered User
Join date: 8 Oct 2005
Posts: 68
06-17-2006 10:55
Just a note: Only Mentors can get a Communicator from the vendor in Tenera, Volunteers not in the Mentors group should IM Tateru Nino

SLURL to the VHQ
Seronis Zagato
Verified Resident
Join date: 30 Aug 2005
Posts: 454
06-17-2006 19:53
From: One Dale
Emotionally disturbed, grouchy, bossy people with the delusion that having mentors at Help Island is Real Important In The Grand Scheme Of Things driving volunteers away with their unpleasant chat is not good.

I'm also not even requesting any volunteer spend more time at HI (or any time at all) than they already want to. Only thing anyone here has requested is that the volunteers who are on Help Island (by choice) should be subject to a policy that requires the communicators use.

That aside having mentors at Help Island _IS_ important to the grande scheme of things. You brought it up first so now that subject is open game. :rolleyes:
Stan Pomeray
Starchy Sturgess
Join date: 14 Sep 2005
Posts: 205
06-18-2006 11:47
From: Tateru Nino
*ahem*

This thread has gone too far.


It certainly has! Anyone want a second hand communicator, only one careful owner?

I'm off to do something more useful, like......well...ANYTHING, really.
Siobhan Taylor
Nemesis
Join date: 13 Aug 2003
Posts: 5,476
06-18-2006 15:41
From: SignpostMarv Martin
We've been doing fine without you being on the comm network. It'll be easier to work without you on the Island entirely. Thanks :D
Once you are no longer a noob, then your point of view may count for something. For now, I'll put it down to where it came from. I have ARd your post... People like you may think you can make your betters bow down to you, but when you grow up, you'll realise that you're just a tiny voice and you don't matter.

Welcome to my ignore list, I hope you enjoy it.
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SignpostMarv Martin
Registered User
Join date: 8 Oct 2005
Posts: 68
06-18-2006 16:15
From: Stan Pomeray
It certainly has! Anyone want a second hand communicator, only one careful owner?

I'm off to do something more useful, like......well...ANYTHING, really.


This actually raises a point- I know the communicator is no-transfer, but I'm pretty certain it doesn't filter messages by llSameGroup().

Since it's not LL policy to hand out the communicator, LL won't intervene to take away the communicator, which means the communicator could be used by ex-volunteers.

I know that at least the intitial entry of messages isn't encrypted- I'm unsure about the actuall communication. Although relying on secure group communication is best left to the internal chat system or an external IM :-P

There's also the facility to track comm-wearers within 100m

Nothing particularly major, and something that could be done anyway if you wanted to.

But if you're wanting to make it policy that Help Islanders wear the communicator, if for whatever reason they stop being a volunteer (with regards to leaving the groups, not going on holiday or whatever), then you'll also want to make it LL policy to have the item removed from their inventory. While they'll happily put items into our inventory- the recent mentor updates notecard containing the landmarks to the welcome areas- I highly doubt that they'd be willing to take items away from residents.

Again, I'm sure Tateru will work around this problem once all the volunteers are in the same group, as llSameGroup() will be able to be used to filter out messages to those wearing the group/role tags only.
Seronis Zagato
Verified Resident
Join date: 30 Aug 2005
Posts: 454
06-18-2006 22:43
Well the Communicator has uses outside H.I. but its not _designed_ for use outside so I'm not concerned about Ex Volunteers who cant even TP to help island anymore, still having it in inventory.

Thanks for the concerns Marv =-)
Blueman Steele
Registered User
Join date: 28 Dec 2004
Posts: 1,038
06-18-2006 23:26
Trying to win an argument in these forums is like running in the Special Olympics.


If you win, you're still retarded.
Seronis Zagato
Verified Resident
Join date: 30 Aug 2005
Posts: 454
06-19-2006 01:48
From: Blueman Steele
Trying to win an argument in these forums is like running in the Special Olympics.

If you win, you're still retarded.


Thats about the single most inflamatory and derogatory comment i've read here ever. Submiting for abuse. Anything along that line of commenting is beyond being out of line.
SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
06-19-2006 14:47
From: Blueman Steele
Trying to win an argument in these forums is like running in the Special Olympics.


If you win, you're still retarded.

That's a good one, Blue, I give up ... you win.
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Susie Boffin
Certified Nutcase
Join date: 15 Sep 2004
Posts: 2,151
06-20-2006 13:52
I am a very Old School Second Lifer and I wouldn't be caught dead wearing one of them things. Heck, it took me over a year to even get around to wearing prim hair and I ain't about to start using a HUD now. If people want to use them fine. I will not wear one no matter what!
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Seronis Zagato
Verified Resident
Join date: 30 Aug 2005
Posts: 454
06-20-2006 14:03
Help Island also didnt exist back then. You are free to stick to your Old School ways which include not participating in an invironment that utilizes a feature you dont like. Part of being a volunteer is you have a choice. And I am perfectly willing to respect the choice of people who dont want to participate on H.I. as the many welcome areas and info hubs need you just as much.
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Just cause SL redefines what a videogame can be doesnt mean it isnt a game.
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Susie Boffin
Certified Nutcase
Join date: 15 Sep 2004
Posts: 2,151
06-20-2006 14:44
From: Seronis Zagato
Help Island also didnt exist back then. You are free to stick to your Old School ways which include not participating in an invironment that utilizes a feature you dont like. Part of being a volunteer is you have a choice. And I am perfectly willing to respect the choice of people who dont want to participate on H.I. as the many welcome areas and info hubs need you just as much.


Help Island may not have existed back then but I was a Mentor long before it existed. I am not sure what you are talking about after carefully reading your post again. Are you telling me that I am not welcome on HI because I disagree with you? That is what it looks like you said.

Since when are you the HI boss?
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Seronis Zagato
Verified Resident
Join date: 30 Aug 2005
Posts: 454
06-20-2006 15:08
Not saying you're unwelcome. I'm saying you're not as USEFUL there as someone who is willing to wear it. The fact you want to be there means you want to make a difference in how well oriented new residents are. That is quite appreciated and everyone is grateful for it.

Not wearing a communicator though reduces EVERYONES ability to effeciently help out on our Help Island. It reduces the number of new resident calls for help that get answered. It increases frustration of those residents. It increases the time required by OTHER volunteers to ensure H.I. is addequately attended when given volunteer is leaving. It reduces the help available for volunteers to give because without it there is no way to ask for a quick answer that ONE volunteer might not know, but that another _anywhere_ on the island might be able to quickly type because of the island wide Communicator Chat.

The communicator has no drawbacks only benifits.

1. It interferres with a current HUD item you wear?
OK attach it to a diff hud position. There are 8 of them after all.

2. It is not in a convienent location on screen?
edit it and and adjust its position so that its more convienent to you

3. you dont like it visible at all because screen space is precious to you?
answer is: edit it and move it OFF SCREEN so that its not visible at all. Problem solved

4. you personally dont like the chat channel?
click the green dot and you wont hear anyones questions. Its MUTABLE after all.


So Susie I apologize if you think I'm trying to boss you, or anyone else. Its just that the tool is integral to every aspect of why Help Island even exists. As a place for a new resident to learn features of SL above simple 'walk and talk' with a TEAM of volunteers around and able to answer questions as they arise.
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From: Johnny Mann
Just cause SL redefines what a videogame can be doesnt mean it isnt a game.
From: Ash Venkman
I beat SL. (The end guy is really hard.)
KC Bernstein
did not do it
Join date: 16 Sep 2005
Posts: 21
06-21-2006 10:53
Please wear it:) I will be forever grateful if all volunteers on HI1 & HI2 wore them:)

MUAH!
Thank You,
KC
Maxx Mackenzie
... and a bottle of rum
Join date: 30 Jul 2004
Posts: 208
06-22-2006 04:58
From: KC Bernstein
Please wear it:) I will be forever grateful if all volunteers on HI1 & HI2 wore them:)

MUAH!
Thank You,
KC


will i get a cookie if i do? :)
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Siobhan Taylor
Nemesis
Join date: 13 Aug 2003
Posts: 5,476
06-22-2006 07:14
From: Maxx Mackenzie
will i get a cookie if i do? :)
Dunno about that, but maybe if you're really lucky... our new self-appointed "leaders" (and I use the word advisedly) will allow you onto the island. :mad:
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Maxx Mackenzie
... and a bottle of rum
Join date: 30 Jul 2004
Posts: 208
06-22-2006 07:24
From: Siobhan Taylor
Dunno about that, but maybe if you're really lucky... our new self-appointed "leaders" (and I use the word advisedly) will allow you onto the island. :mad:


OMFG!! FLAMEBAIT!! :eek:
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Siobhan Taylor
Nemesis
Join date: 13 Aug 2003
Posts: 5,476
06-22-2006 07:27
From: Maxx Mackenzie
OMFG!! FLAMEBAIT!! :eek:
Lucky I wore my asbestos panties then :p
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