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Extremely High Packet Loss after Second Life 1.12.3 (4)

Element Smirnov
Registered User
Join date: 13 Oct 2006
Posts: 108
11-07-2006 18:21
i'm only a month old but today is the worst packet loss to date
Keno Pontoppidan
Registered User
Join date: 20 Oct 2005
Posts: 75
11-08-2006 09:17
This is driving me nuts too , before I always had 0.0% packet loss but now it hovers at around 60% and some times it shoots above 100, 200% and I have no idea how thats possible.
Gillian Waldman
Buttercup
Join date: 1 Oct 2006
Posts: 697
11-08-2006 09:38
Yes, still bad for me too since last update. And if you read the release notes for next week's update, it's not going to get better ;) Oh well...pressing onward.
Ricky Lucero
Registered User
Join date: 25 Jul 2006
Posts: 122
11-08-2006 09:51
Strange, about 11 hours ago, I was on along with 10k other people, and it was the best experience I have had in well over a month.

Almost ZERO packet loss, and for ONCE, throughputs above and beyond the maximum 1500kbps. Regions that would once load in 3 or 4 minutes, were only taking about 15-20 seconds.

I'm tellin ya, they realized they had a bad piece of hardware, and they replaced it. I swear, I've been telling them for well over a month now that there's something wrong with their network when there's more than 8k people on.

I'm sure it won't be that way tonight.
RobbyRacoon Olmstead
Red warrior is hungry!
Join date: 20 Sep 2006
Posts: 1,821
11-08-2006 19:04
Well, I can tell you that at this very moment packet loss is BY FAR worse than I have ever seen. I have not yet tried to do anything to resolve it, but it's absolutely insane at this time. Has been for hours.
SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
11-09-2006 17:11
In today's forecast, alternating periods of light and dark combined with frequent packet loss varying from bad to worse with occasional gusts of terrible.
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RobbyRacoon Olmstead
Red warrior is hungry!
Join date: 20 Sep 2006
Posts: 1,821
11-09-2006 17:29
From: SuezanneC Baskerville
In every forseeable day's forecast, alternating periods of light and dark combined with frequent packet loss varying from bad to worse with frequent gusts of terrible.


I fixed the quote to more accurately reflect the weather outside my own windows.

Heehee, good one SuezanneC!
Xaria Concord
Funky Stuffs Designer
Join date: 30 Jun 2005
Posts: 104
Arggggggg
11-09-2006 18:07
Ok I am SO glad to see this post! On Oct 30th, in the middle of organizing a pre-Halloween party - my friends and I were standing around noticing bad waves of packet loss. Spiking up to as high as 7 to 10%+ loss. Now the day before, everything was fine - the island ran perfectly. So I said "ya know 5 ppl standing here cant be wrong, this isnt just packet loss from each of us on 5 different ISP's". So I contacted Live Help and a Linden sent a reply to me saying that they had come out looked around but didnt experience any packet loss. Now, how can 5 ppl in 5 totally different parts of the country, with 5 totally different ISP's, standing in the same area experience horrible packet loss but a Linden not? This still puzzles me to this day, and the fact that the packet loss is GRID WIDE not just in certain locations.
Now doing my own unoffical experiment I have been observing things. I have always said that I dont think that SL can support over 10k players at one time. Now I dont have anything to back this up this is just my own personal experiences. But, when 5k and less ppl are playing the game is actually quite decent, textures rez nicely - no packet loss. When 8 to 10k+ ppl are playing - textures are fuzzy for hours, ppl rez in with hair, attachments, etc. missing for about 10 mins until they fully rez in, packet loss is through the roof, and once again I have noticed that walking across sim borders is almost impossible. Today I walked across a sim, next thing I know my mini map was spinning out of control and all I could see was a blank black screen in front of me. Also we are experiencing lag waves to the point that the sim almost shuts down and comes back up when someone TP's into an area. If I remember correctly this was an issue before and was fixed with an update, now only to be broken once again.
I have to say this packet loss is totally unacceptable and making it almost impossible to do anything in SL. Building is awful - textures arent loading on all side of the prims, I am having to go in maually and select texture on many parts and even with that, textures arent loading onto the prim. Coping prims is now tricky too. If you try to copy a prim during a "packet loss spike", it will not show up until about 2 mins later. If you are typing during a spike, chat will not show up.
I dont understand how one day things are fine, and then out of no where - packet loss is so bad we cant chat, move, build, or rez textures properly, not even in crowded areas, I am talking even on a completely empty island! Another thing that is wild about this is, there was no update or anything that I can say "well the update borked it", nothing out of the ordinary happened.
Things are fine on my end, cable net, 512 pci express graphics card, with a dual core processor. Things were fine before Oct 30th, what is with this packet loss all the sudden?
Xaria Concord
Funky Stuffs Designer
Join date: 30 Jun 2005
Posts: 104
Forgot something...
11-09-2006 18:12
Sorry I just remembered that when I open profiles I crash at random, and empting trash crash as well, and sims have been crashing with 15+ ppl gathered in them very easily again. Anyone else noticing any of these things as well?
Draco18s Majestic
Registered User
Join date: 19 Sep 2005
Posts: 2,744
11-10-2006 01:26
From: Xaria Concord
Spiking up to as high as 7 to 10%+ loss.


7-10%? That's NORMAL OPPERATING PROCEEDURE on my end.
Ok, maybe not. I rarely track what the number is, but I know I've spiked at 30%, 40% even as high as 78% at times. There's a post around somewhere of a whopping 110% packet loss.
Xaria Concord
Funky Stuffs Designer
Join date: 30 Jun 2005
Posts: 104
11-10-2006 13:42
From: Draco18s Majestic
7-10%? That's NORMAL OPPERATING PROCEEDURE on my end.
Ok, maybe not. I rarely track what the number is, but I know I've spiked at 30%, 40% even as high as 78% at times. There's a post around somewhere of a whopping 110% packet loss.



I am sorry you think ANY packet loss is "normal operating procedure". If you are experiencing 40%, or even 1% you should be concerned, it's not normal to have packet loss. Before Oct 30th - I would get 0 packet loss. That was the whole point of my post why are we experiencing this 'all the sudden packet loss'? How can you go from 0 packet loss to spikes of 10% + constantly now in SL? Like I said I dont know what has happened, but an explaination would be nice. This is happening ALL over SL and is effecting all players. And for your post that you have seen ppl posting packet loss up to 110%, my question is, how can they play? Packet loss at 10% is enough to stop my SL to a screeching halt, until it brings itself back up again. 110%????? Does the sat bar at the top of the screen even work at 110%, does SL crash and burn? How on earth could you stay connected at OVER 100% packet loss?
Draco18s Majestic
Registered User
Join date: 19 Sep 2005
Posts: 2,744
11-10-2006 16:44
From: Xaria Concord
I am sorry you think ANY packet loss is "normal operating procedure". If you are experiencing 40%, or even 1% you should be concerned, it's not normal to have packet loss.


What I'm say is that while you are having spikes of 10%, I've had to live with about 10% packet loss since I joined and my spikes are far worse (5.5% constant right now). I am concerned.

From: Xaria Concord
And for your post that you have seen ppl posting packet loss up to 110%, my question is, how can they play? Packet loss at 10% is enough to stop my SL to a screeching halt, until it brings itself back up again. 110%????? Does the sat bar at the top of the screen even work at 110%, does SL crash and burn? How on earth could you stay connected at OVER 100% packet loss?


The bar only goes to 5%. Higher loss is still a full bar.
As for >100% loss, that's easy.
%loss out + %loss in = total loss.
72 + 38 = 110
Alazarin Mondrian
Teh Trippy Hippie Dragon
Join date: 4 Apr 2005
Posts: 1,549
11-11-2006 10:30
I've experienced packet loss in excess of 100% on several occasions. On one occasion I contacted LL helpline and got them to do a traceroute back to me which revealed an IP address with 30% packet loss where the SprintLink pipe connected to the Tiscali line in the UK. It turned out to be a Tiscali-operated switch. Tiscali are notorious in the UK for poorly maintained and inadequate infrastructure.

Also experienced that 'crash while emptying the trash' problem while trimming my inventory down from a whopping 24000 items down to a reasonably bloated 13000. I noticed that the crashes tended to happen whenever I tried deleting old items that had been sitting in my inventory.
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Cocoanut Koala
Coco's Cottages
Join date: 7 Feb 2005
Posts: 7,903
11-11-2006 13:01
I was experiencing crashing while emptying trash before the last update. I just kept at it. Crashing, logging on again, emptying, crashing, etc. It would empty the trash while I was crashed out.

I thought with the last date they had fixed the packet loss, and got all excited and posted a thank you on the Linden Answers forum. Shouldn't have, because when I got on that night, it was back.

I really don't think we are supposed to be concerned about these things.

As for why the Lindens never experience them, I don't know. Guess they have super computers and they are super close to where SL comes from. I think they really do think it is like that for everyone. I don't even think it is like that for most.

coco
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Distilled1 Rush
written in the Pixles
Join date: 29 Jul 2006
Posts: 504
11-11-2006 15:52
Last Saturday, 3 people on the sim while waiting for my self to rez on my land to set up for an event, I experienced 200% spike 7 times. I was7-15% on going. needless to say I canceled my event and TP'd to a friends. avg 0%-5.5%~ there but at least could play.


I really belive that SL cannot handle 14000 users at one time.
SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
11-11-2006 17:30
From: Alazarin Mondrian
got them to do a traceroute back to me which revealed an IP address with 30% packet loss where the SprintLink pipe connected to the Tiscali line in the UK
Did this knowledge lead to getting the SprintLInk packet-losing problem fixed?

Is there any additional value to having LL run a traceroute to you compared to you running a traceroute to LL?
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

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http://lindenlab.tribe.net/ created on 11/19/03.

Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan

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