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IGE: (edited)wits |
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Willow Zander
Having Blahgasms
Join date: 22 May 2004
Posts: 9,935
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03-11-2005 18:22
Must have been, wasn't edited earlier
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*I'm not ready for the world outside...I keep pretending, but I just can't hide...* <3 Giddeon's <3 |
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Huns Valen
Don't PM me here.
Join date: 3 May 2003
Posts: 2,749
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03-11-2005 18:56
I do not get why this thread was moved to this forum
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Alpha Zaius
llLol()
Join date: 13 Mar 2004
Posts: 1,187
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03-11-2005 19:04
That happened similar with IGE, except the other way around..
I was taking money from L$ and converting to USD.. a somewhat small amount.. I said "Now!" as the option and I was expecting within about 30 minutes, so I wait.. Of course, 30 minutes went by, so I decided to pay IGE Wheeling the money and send him/her a nice message saying I sent it.. 3 HOURS went by before I logged back into SL. And I recieved an IM and email from IGE. We didnt seem to recieve your money... wtf. Talked in live help, and it seems like a 10 year old was on.. How can i help u =) I talked to them and they, after 20 minutes of conversation, finally logged in, and found that I actually paid them.. So after getting off of my chest that they found it, they had the guts to say: "Just make sure u send an im to IGE Wheeling telling him tht u paid him."  _____________________
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Antagonistic Protagonist
Zeta
Join date: 29 Jun 2003
Posts: 467
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03-12-2005 03:08
I know I have to fight off about 10 spamming browser hijack screens and stupid fake surveys every time I go to that site. Ah, I see you use Internet Explorer. *giggle* |
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Charlotte Gillespie
2 - 0 Lindens
Join date: 19 Nov 2004
Posts: 1,101
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03-12-2005 06:13
What the fuck is an (edited)wit?
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Antagonistic Protagonist
Zeta
Join date: 29 Jun 2003
Posts: 467
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03-12-2005 07:10
What the fuck is an (edited)wit? According to your title, you are. So tell us... what are you? |
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Buster Peel
Spat the dummy.
Join date: 7 Feb 2005
Posts: 1,242
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03-12-2005 08:10
What the fuck is an (edited)wit? (edited) |
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Bruno Buckenburger
Registered User
Join date: 30 Dec 2004
Posts: 464
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03-14-2005 12:52
Don't deal with this bunch of jokers. I know GOM are having problems, and I've used them successfully in the past but I trust them to get things fixed. IGE, on the other hand. are just a rubbish company employing people in god-knows-which Indian call centre to provide no service whatsoever. I knew the day would come when you and I agreed on something, Charlotte.  Excellent post! I experienced the same scenario with them and refuse to ever go back. |
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Lo Jacobs
Awesome Possum
Join date: 28 May 2004
Posts: 2,734
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03-14-2005 13:09
Why do they all speak ENGRISH?!
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http://churchofluxe.com/Luster
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koolhand Koolhaas
Uncensored McGillicuty
Join date: 26 Nov 2004
Posts: 996
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03-14-2005 13:18
According to your title, you are. So tell us... what are you? Judging by the lack of obscenities in the forums for the past couple of days, I suspect there has been another forum suspension. Guess we'll have to wait another couple of days for the answer. |
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Buster Peel
Spat the dummy.
Join date: 7 Feb 2005
Posts: 1,242
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03-14-2005 14:10
Judging by the lack of obscenities in the forums for the past couple of days, I suspect there has been another forum suspension. Guess we'll have to wait another couple of days for the answer. The thought police edited my George Carlin spoof (Guess they're too young to remember). I got no notice, just saw that the message content was edited to remove "inflamatory material" (i.e., the entire content of the post). I deleted what was left of it. I got no notice or anything, I haven't had my wrist slapped. Anyway, if anyone else was offended by my attempt at humerously illustrating why the topic heading was edited, I apologize. <trudges off with head hung low in shame> Buster |
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Tharkis Olafson
I like cheese
Join date: 17 Nov 2004
Posts: 134
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03-15-2005 09:25
I've used IGE exclusively for over a year now for every game I play. I find thier staff to be curteous and helpful. My only real complaint is that they are in fact a lot slower than they were a year ago. When I first started using them, they promised 15 minute turnaround time for the "get it now" feature. But I agree they aren't even meeting the 30 minute garuntee now.
Still, I'd rather stay with someone I know and trust, then put money into a company who I hear lots of problems with. Even if that means paying a little extra. Plus I hate paypal anymore, I like the option of using my creditcard for payment without having to go through paypal. I might consider GOM when that happens, but definitly not until then. |
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Nucleus Baron
Nucleus Baron
Join date: 24 Dec 2004
Posts: 34
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Another IGE victim. The shell game: where are the lindens?
03-21-2005 03:45
I also got screwed by IGE, I was fortunate to have read this thread before I invested a large sum (only invested 5K) and had it sent to my account. after 3 days, no balance increase on their behalf. I then decide to go to the site and track my order and to my (not soo surprised) self, find this.
"Order Tracking Currently, we didn't find find any order from you in our database" Isnt that nice >=(. (BTW, i had to come back and revise. the "find find" is a typo on their search engine.) I already had a bad feeling when a real person came to pick up the money. this was the conversation I had with this fellow. "IGE Wheeling: Hi, I am here for the pickup. Nucleus Baron: ok Nucleus Baron: just pay you? IGE Wheeling: sent to me IGE Wheeling: ok? Nucleus Baron: pay you correct Nucleus Baron: ? IGE Wheeling: yap just pay to me IGE Wheeling: Thank you, have a nice day." That was the end of that. there could not have been any mistake in his or my part as the transaction had been clearly established between us. What the hell went wrong??? Today, came in and decided to IM customer support to find out where my lil cents have gone to. this is what i got. "Please wait while we find an agent to assist you... You have been connected to Rony . Rony : Hello, how may I help you today? Customer: made a small order on thursday Customer: never got credited Rony : May I have the e-mail address used to place the order? Customer: [email]xxxxxxxxxx@hotmail.com[/email] Rony : Nucleus Baron ? Customer: yes Rony : Please email to [email]payments@ige.com[/email] for the payment status Customer: will i get an immidiate reply? Rony : I believe they will reply to your email as fast as they can Customer: right... ok. thanks. Rony : My pleasure, have a nice day!" So, just as Rony said, I got a reply note in a min or two. it said... "I'll check with the accountant. Best regards, Will On Mon, 21 Mar 2005 06:15:25 -0500, xxxxxx wrote: > Did a transaction of 5k with ige last thursday, never got credited. > whats going on???" So here I am, no credit, and 5kL poorer. My advise... heh, like you really need it after what you read. -Nuc. |
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Nolan Nash
Frischer Frosch
Join date: 15 May 2003
Posts: 7,141
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03-21-2005 06:38
I also got screwed by IGE, I was fortunate to have read this thread before I invested a large sum (only invested 5K) and had it sent to my account. after 3 days, no balance increase on their behalf. I then decide to go to the site and track my order and to my (not soo surprised) self, find this. "Order Tracking Currently, we didn't find find any order from you in our database" Isnt that nice >=(. (BTW, i had to come back and revise. the "find find" is a typo on their search engine.) I already had a bad feeling when a real person came to pick up the money. this was the conversation I had with this fellow. "IGE Wheeling: Hi, I am here for the pickup. Nucleus Baron: ok Nucleus Baron: just pay you? IGE Wheeling: sent to me IGE Wheeling: ok? Nucleus Baron: pay you correct Nucleus Baron: ? IGE Wheeling: yap just pay to me IGE Wheeling: Thank you, have a nice day." That was the end of that. there could not have been any mistake in his or my part as the transaction had been clearly established between us. What the hell went wrong??? Today, came in and decided to IM customer support to find out where my lil cents have gone to. this is what i got. "Please wait while we find an agent to assist you... You have been connected to Rony . Rony : Hello, how may I help you today? Customer: made a small order on thursday Customer: never got credited Rony : May I have the e-mail address used to place the order? Customer: [email]xxxxxxxxxx@hotmail.com[/email] Rony : Nucleus Baron ? Customer: yes Rony : Please email to [email]payments@ige.com[/email] for the payment status Customer: will i get an immidiate reply? Rony : I believe they will reply to your email as fast as they can Customer: right... ok. thanks. Rony : My pleasure, have a nice day!" So, just as Rony said, I got a reply note in a min or two. it said... "I'll check with the accountant. Best regards, Will On Mon, 21 Mar 2005 06:15:25 -0500, xxxxxx wrote: > Did a transaction of 5k with ige last thursday, never got credited. > whats going on???" So here I am, no credit, and 5kL poorer. My advise... heh, like you really need it after what you read. -Nuc. Funny, I was told Will was the accountant. _____________________
“Time's fun when you're having flies.” ~Kermit
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Charlotte Gillespie
2 - 0 Lindens
Join date: 19 Nov 2004
Posts: 1,101
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03-21-2005 07:57
Funny, I was told Will was the accountant. As I said earlier, a bunch of (edited)wits who don't know what they're doing |
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Nucleus Baron
Nucleus Baron
Join date: 24 Dec 2004
Posts: 34
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Bad Buisiness
03-21-2005 15:03
From what Ive read so far it seems they are great and courteous when taking your dollars for lindens, but when it switched... boom!
BTW, no reply from the accountant as of yet. |
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Bibi Bukowski
Bewildered by the Common!
Join date: 6 Jun 2004
Posts: 7
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Who's wits?
03-21-2005 15:52
I've used GOM a bunch. 100% painless.
I've used IGE maybe 3 times. Took about 30 - 40 min 2 x's, 3 min 1 x's and I think 10 min the first time. That was selling lindens for USD. Dunno about the other way around. When I've got a customer service hell appt. in my face, I climb the ladder of authority. If I'm not speaking to the person who can say "yes", I ask for the one that can. In this instance, I'd be looking for the one who might overlook my own urgencies and possible ignorance of the situation on the other side of the phone line, as in, maybe they were having technical difficulties, and the person you spoke with was overwhelmed/undertrained/unprepared/uninformed enough to not be able explain that they need a little more time to complete the transaction. One thing I didn't see, maybe I missed it, did they charge you their fee? If so, then you really need to start climbing out of the phone pool sweatshop at IGE and find a "yes" person. If not, then they're really not getting the concept of business, are they? They "dis-allowed" you from giving them your Sterling. Silly them. Or, they all, the company entire, could be all plotting to ruin your entire life by picking on unsuspecting online commerce "commiters", disallowing you the pleasure of transacting business with them. Every single last person employed at IGE. Yep. Naaaaah, not possible, there's always a gullible, honest, hardworking noob - see "The Firm", "Wall Street", "8 Men Out", ooooh that's Hollywood, nvm. They're all prolly a worthless waste of water, not worth insulting for their supposed lack of knowledge of your language when you call them, I'm sure in a calm, respectful and "looking to solve this" manner. Or was it the accent that threw you, I'm not sure? Oh, they said they were in India? You asked? Such a great, close relationship with a customer service agent, in my experience, brings extra-special attention and help. Oh, and cooperation and foul language ... those go hand in hand in my experience. Did you favor them with the same that you honored all of us with here? Might help show them who's who and who's got their wits (whatever type they may be) together! Best way to get folks on your side, shows command of the English language, careful vocabulary choice AND that you've read the TOS for forum usage! Wasn't that they'd read your tag in the forums and KNEW you'd understand and cooperate with them to bring the Capatists to their quivering knees? Couldn't be that?  Socialism and cashing in and out of Lindens? Trying to buy up land to seperate yourself from your comrades?  Xenophobes! Unite! Seperately! BRAVO!! SALUD!! However, that all being said ... a simple warning of "Caveat Emptor" might have worked as well, but you never can trust those guys, they speak Latin! _____________________
Often found filed under Misc. for no specific reason.
I listen to RadioRadio, http://viper.mediacast1.com:9164/live, since they're more confused than I am!  |
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Nucleus Baron
Nucleus Baron
Join date: 24 Dec 2004
Posts: 34
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03-24-2005 08:04
It’s all business.
I give you my lindens, you give me my money. It’s that simple. Courtesy comes in second… unless of course, you prefer to get screwed with a smile. "Have a nice Day!" If something isn’t right with your transaction, you as a customer have a right to inquire about it whether or not the screw up was by accident, spite, global conspiracy or by a gremlin inside your PC. After all, it’s your money floating around in cyberspace. As far as the language barrier goes, just as long as each party understands the other, language should not be an issue. Oh... and by the way, 2 e-mails later, IGE found my Lindens and sent the money it to my Pay Pal account. Perseverance paid off, but something I shouldn’t have to go through again. End of story. -Nuc *squints* I never thought the zoom feature in windows would come in handy. Bibi, your post should have been: "Papa Smurf always says..." PS: IGE charges $45 bucks to use their Direct Deposit (The reason why my $20 went poof). I should have done more research before jumping into it so hastily. Live and learn. Mental note: Use PayPay. |
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Nucleus Baron
Nucleus Baron
Join date: 24 Dec 2004
Posts: 34
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Papa Smurf always says...
03-24-2005 08:26
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Huns Valen
Don't PM me here.
Join date: 3 May 2003
Posts: 2,749
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03-28-2005 04:55
WHY DO PEOPLE POST IN WIERD COLORS AND TINY FONTS THAT HUNS CANNOT READ
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Graham Mondrian
Registered User
Join date: 16 Mar 2005
Posts: 59
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03-28-2005 09:33
Don't deal with this bunch of jokers. I woke up today and decided that i wanted to build a mall w/ a Tringo Set on the roof. I went to Kermitts tringo vendor and it took 10 mins for the IGE guy to appear with my 15kSL... on a bank holiday. I also payed by paypal for which they warned that it might take longer to authorise the transaction. I'm not quite sure what you experienced but i think you're being a bit derogitory based on one bad purchase. |
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Charlotte Gillespie
2 - 0 Lindens
Join date: 19 Nov 2004
Posts: 1,101
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03-28-2005 09:40
I'm not quite sure what you experienced but i think you're being a bit derogitory based on one bad purchase. I experienced a company treating its paying customers as a burden and something to be got rid of, rather than real customer service. |
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Nucleus Baron
Nucleus Baron
Join date: 24 Dec 2004
Posts: 34
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04-01-2005 15:39
I woke up today and decided that i wanted to build a mall w/ a Tringo Set on the roof. I went to Kermitts tringo vendor and it took 10 mins for the IGE guy to appear with my 15kSL... on a bank holiday. I also payed by paypal for which they warned that it might take longer to authorise the transaction. I'm not quite sure what you experienced but i think you're being a bit derogitory based on one bad purchase. Make that 2 times. It happened to me again. I used paypal this time. same deal. I was told that there was trouble with PayPal transactions. just be careful. |
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Deklax Fairplay
Black Sun
Join date: 2 Jul 2004
Posts: 357
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04-05-2005 17:23
As I said earlier, a bunch of (edited)wits who don't know what they're doing I dont blame them. _____________________
Better Dead Than Red!
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Blue Burke
god I love this game :}~
Join date: 5 Jul 2004
Posts: 147
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04-05-2005 19:47
Maybe alittle unfair to think they singled out Charlotte. I too have done I think 65 transactions or so with IGE never purchased always sold. Never have I had a issue that they did not promptly resolve. I think the stress imposed by needing it NOW may have added to it. Hope they resloved your issue. May I also suggest that next time you use GOM. Again I have never purchased here but, the customer service seems to be very prompt.
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