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LL Acount Credit For Service Interruption |
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Milo Bukowski
Lag-induced oversteer
Join date: 23 Dec 2003
Posts: 305
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01-07-2005 05:28
Unexpected and welcome
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2006 Kalista: get one!
Mambo Automobiles of SL OneEyedDrunk.com: my SL usability blog |
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Marker Dinova
I eat yellow paperclips.
Join date: 13 Sep 2004
Posts: 608
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Assumptions or the mother of disgrace!
01-07-2005 05:34
Hope this teaches us all not to assume things without enough proof to back it up.
There were numerous threads ranting and raving about how LL was *NOT* going to credit anyone for the time lost during the major outages. Of course, one can't rule out the possibility that they did perform this credit due to the constant ranting.. but it's still an assumption. Ideas and solutions are always better than rants and raves. _____________________
The difference between you and me = me - you.
The difference between me and you = you - me. add them up and we have 2The 2difference 2between 2me 2and 2you = 0 2(The difference between me and you) = 0 The difference between me and you = 0/2 The difference between me and you = 0 I never thought we were so similar ![]() |
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Hokuto Gorham
Registered User
Join date: 21 Dec 2004
Posts: 95
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01-07-2005 05:35
Not to be a jerk but what about the people with Lifetime Accounts? I dont pay tier but I still lost in game business for 2 days. Nevermind the fact I got in twice in 2 days and got the boot teleporting. I'm happy for the others but all should be treated the same. Crimson I see your point... but if all should be treated the same I would like the idea to become a lifetime member for only $200 and no monthly fee for up to 4096m2 of land... just as I think you did ![]() I can give you my credits I'll get from Lindens (Thanks lindens, apprectiaed move) if I can become a lifetime member liek that for $200 ![]() |
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Finn Jensen
Registered User
Join date: 5 Jul 2004
Posts: 140
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01-07-2005 05:39
Sounds like a decent thing to do, should not even need to be a big issue.
I run a service,I cannot provide, I will not charge for the time I cannot provide (at a minimum). Anything else than this would be concidered a scam in this part of the world. |
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Urusula Zapata
I love my Pugs!
Join date: 20 Mar 2004
Posts: 1,340
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01-07-2005 05:44
Thank you LL. It is a wonderful thing to do.
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Get your decorated jeans, shorts and shirts at Jeans & Things by Urusula. Don't forget to check out Lecktor's Crappy T's while you are there. Jeans & Things by Urusula at Healy (190, 247) Shorts and shirts on SLBoutique.
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Deklax Fairplay
Black Sun
Join date: 2 Jul 2004
Posts: 357
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01-07-2005 06:14
Not to be a jerk but what about the people with Lifetime Accounts? Crimson HAHAHHA - No, your a jerk. ... You paid for a lifetime account and already own for the rest of your life with no tier payments and yet you would make a statement like this? It opens my eyes to the fact that even in the most fair situation someone manages to come out of the woodwork - someone who is actually more privledged than the majority of SL users - and tries to cut them and their actions down. You pay less than a cent a day on average at $200/lifetime, does that really compare? On a related note - who in their right mind at LL sold lifetime accounts and why can't we still get them? Please bring them back; these people always have such inciteful commentary and i want to join up! |
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Blue Burke
god I love this game :}~
Join date: 5 Jul 2004
Posts: 147
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Wow
01-07-2005 08:22
Hats off to LL hope this put a twist in all the grieving. After reading my email I had to run to my account history and see my credit. *gulp* I hadn't realized what 2 days has been costing me lol. Thanks LL for the credit, Wonderful gesture.
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Willow Zander
Having Blahgasms
Join date: 22 May 2004
Posts: 9,935
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01-07-2005 08:26
Hats off to LL hope this put a twist in all the grieving. After reading my email I had to run to my account history and see my credit. *gulp* I hadn't realized what 2 days has been costing me lol. Thanks LL for the credit, Wonderful gesture. ![]() Didn't they say they were knocking it off next months payment??? _____________________
*I'm not ready for the world outside...I keep pretending, but I just can't hide...* <3 Giddeon's <3 |
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Cristiano Midnight
Evil Snapshot Baron
Join date: 17 May 2003
Posts: 8,616
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01-07-2005 08:28
Didn't they say they were knocking it off next months payment??? Willow, Since it is a credit, it will apply against what you owe on your next payment. _____________________
Cristiano
ANOmations - huge selection of high quality, low priced animations all $100L or less. ~SLUniverse.com~ SL's oldest and largest community site, featuring Snapzilla image sharing, forums, and much more. ![]() |
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Willow Zander
Having Blahgasms
Join date: 22 May 2004
Posts: 9,935
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01-07-2005 08:29
Hey Ano!
Well I looked too, and sure enough I had a credit, not as big as I would have liked tho lol, and I didn't get a reimbursement for my sim, BUT I only took it over last month, so I assume the previous owner will get it... *Cries* I hate brain ache _____________________
*I'm not ready for the world outside...I keep pretending, but I just can't hide...* <3 Giddeon's <3 |
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Lo Jacobs
Awesome Possum
Join date: 28 May 2004
Posts: 2,734
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01-07-2005 09:40
Since I'm a lifetime member who owns under the 4096m lifetime land allotment, I pay no monthly fees. But good on you, LL, for crediting accounts for the downtime; it's a wise and classy thing to do. ![]() Whossat? Was that for beta players only? _____________________
http://churchofluxe.com/Luster
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Marcos Fonzarelli
You are not Marcos
Join date: 26 Feb 2004
Posts: 748
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01-07-2005 10:01
Not to be a jerk but what about the people with Lifetime Accounts? I dont pay tier but I still lost in game business for 2 days. Nevermind the fact I got in twice in 2 days and got the boot teleporting. I'm happy for the others but all should be treated the same. You can have your 2 days credit when LL gives me the option to buy a Lifetime Account just like yours. ![]() |
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Crimson Sunchaser
King Kong on Water Lover
Join date: 11 Mar 2003
Posts: 113
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01-07-2005 10:56
HAHAHHA - No, your a jerk. You paid for a lifetime account and already own for the rest of your life with no tier payments and yet you would make a statement like this? It opens my eyes to the fact that even in the most fair situation someone manages to come out of the woodwork - someone who is actually more privledged than the majority of SL users - and tries to cut them and their actions down. You pay less than a cent a day on average at $200/lifetime, does that really compare? If you read it I said I'm happy for all that did get it. The point I was making is I work as hard as anyone else, I missed the same ammount of time, had the same problems. I'm sorry you don't have or didnt have a chance to get a lifetime account. That isnt my fault, I started the game in 3/03. When they offered Lifetime I took it as did many others. You would have too. That doesn't mean that was Linden Labs last obligation to us. I'm entitled to the same service as anyone else. I don't think that makes me a jerk. Crimson Edit btw I didnt mean rl cash. |
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Beryl Greenacre
Big Scaredy-Baby
Join date: 24 Jun 2003
Posts: 1,312
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01-07-2005 13:25
Whossat? Was that for beta players only? _____________________
Swell Second Life: Menswear by Beryl Greenacre
Miramare 105, 82/ Aqua 192, 112/ Image Reflections Design, Freedom 121, 121 |
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Jeska Linden
Administrator
Join date: 26 Jul 2004
Posts: 2,388
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01-07-2005 13:28
I also posted this in the Annoucements, but several users have asked about how yearly accounts are being credited, so to clarify, annual accounts are also recieving the credit - it was computed by dividing the yearly fee by 12 months and then computing the amount per day, as was done for the other accounts.
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Einsman Schlegel
Disenchanted Fool
Join date: 11 Jun 2003
Posts: 1,461
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01-07-2005 13:32
Lifetime memberships were offered for about US$165 for any beta players who bought one before beta ended, which was June 23, 2003. Then, for any other members who didn't or weren't able to take advantage of the beta lifetime price, they offered a lifetime membership for US$225 up until the end of December 2003. Since I joined a day after beta ended, I bought my lifetime membership at the higher price, but it has still been worth every cent and more! I do feel very lucky to have a lifetime membership, though I'm still sorry I missed out on being in beta just for the experience. Don't we feel lucky ![]() _____________________
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Schwanson Schlegel
SL's Tokin' Villain
Join date: 15 Nov 2003
Posts: 2,721
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01-07-2005 13:38
Then, for any other members who didn't or weren't able to take advantage of the beta lifetime price, they offered a lifetime membership for US$225 up until the end of December 2003. LOL - I had just joined in November, I had several friends buying lifetime accounts. I thought they were all crazy for paying that much money for a video game. A few weeks later I realized how badly I had screwed up. _____________________
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Cristiano Midnight
Evil Snapshot Baron
Join date: 17 May 2003
Posts: 8,616
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01-07-2005 13:49
I bought the lifetime membership right before the announcement of the 1.2 change to land tiers, since I received a heads up on what was to come from someone. Some good the account does me, since I still have a $195 tier fee, but it is nice not to have a monthly fee as well lol.
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Cristiano
ANOmations - huge selection of high quality, low priced animations all $100L or less. ~SLUniverse.com~ SL's oldest and largest community site, featuring Snapzilla image sharing, forums, and much more. ![]() |
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Ravi Zuma
Я Вас не помню
Join date: 21 Jun 2004
Posts: 148
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01-07-2005 18:18
I just now read my e-mail. A class act! Thank you Phil and the rest of the Lindens.
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Ardith Mifflin
Mecha Fiend
Join date: 5 Jun 2004
Posts: 1,416
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01-07-2005 18:41
If you've got a lifetime account, then I think you should be entitled to a credit for your troubles. Let's see... by my math, you're entitled to... no more than 31 cents. How's that?
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Crimson Sunchaser
King Kong on Water Lover
Join date: 11 Mar 2003
Posts: 113
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01-07-2005 20:13
And if you pay for an Island at $195.00 a month you get 13$.
I'm sure if i could afford 195$ a month the 13$ would thrill me just as much. Hows That? |
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Selador Cellardoor
Registered User
Join date: 16 Nov 2003
Posts: 3,082
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01-08-2005 05:28
I haven't received an email.
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Malachi Petunia
Gentle Miscreant
Join date: 21 Sep 2003
Posts: 3,414
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01-08-2005 06:22
Thanks for starting the thread, Merwan. It was a very classy move on LL's part. They didn't have to but it was very considerate of them. Just a guess, but it may cost them more to process the credits than the sum of the credits together - which somehow makes it even more gracious. Whiners! Lindens, please delete this thread! ![]() |
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Tiger Crossing
The Prim Maker
Join date: 18 Aug 2003
Posts: 1,560
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01-10-2005 14:56
It's funny, but every time there has been some sort of credit for services failures, either in L$ or US$, I've not qualified. Last time, a quantity of L$ was given to people that had logged on durring a specific window of time, because a rollback lost whatever work they had done then. Normally I would have been on at that time, but my lunch was delayed and I didn't log into Second Life while eating it later.
This time, our credit card was lost/stolen and so it was canceled and a new one was ordered. The one they sent turned out to be an even older number from my first CC that was canceled years and years ago. Thier mistake, so they would FedEx overnight the right cards to us before we left on vacation... So much for "overnight". We went on the vacation without a valid CC. Three days delayed returning due to multiple bad-weather flight cancelations, we didn't get back until the 8th. My account was suspended for non-payment on the 6th on, so I had a halted account at the time of the refund. I didn't read the forums while I was away, so I thought I couldn't connect just because I was using an untested internet connection. I didn't know that SL was having problems till later, or I would have kept trying to get on. I only managed to connect once while on the vacation, and made the mistake of teleporting. ![]() It's quite humorous, I think. ![]() _____________________
~ Tiger Crossing
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