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Jauani Wu
pancake rabbit
![]() Join date: 7 Apr 2003
Posts: 3,835
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09-15-2005 10:01
if i had a company making small sales to thousands of customers who each individually accounted for under 0.1% of my revenues and then one customer who accounted for 5% of my revenues, i might not give this customer special concessions but i would definitely give them the best customer support. that is good business practice.
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http://wu-had.blogspot.com/
read my blog Mecha Jauani Wu hero of justice __________________________________________________ "Oh Jauani, you're terrible." - khamon fate |
Pendari Lorentz
Senior Member
Join date: 5 Sep 2003
Posts: 4,372
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09-15-2005 10:20
It's just a phrase, Pendari. Probably a southern one. I was born and raised in Georgia. Live here still. I don't catch what phrase you are refering to? _____________________
*hugs everyone*
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Pendari Lorentz
Senior Member
Join date: 5 Sep 2003
Posts: 4,372
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09-15-2005 10:21
well, I will grant to cocoa that LL makes their fair share of faux-pas, but really, when you consider the touchy, contradictory hornets nest that is Second Life, if they tried their best not to offend anyone, they wouldn't get a damn thing done. I can agree on this. ![]() _____________________
*hugs everyone*
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Cocoanut Koala
Coco's Cottages
![]() Join date: 7 Feb 2005
Posts: 7,903
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09-15-2005 10:40
I was born and raised in Georgia. Live here still. I don't catch what phrase you are refering to? OK Pendari, this really isn't worth it. But . . . The phrase is, "I know that for a pure-D fact." I do not RECALL where I picked up that phrase. I have lived in Georgia for the past 20-something years. I was born in Dallas. After only a few weeks there, we moved to Philadelphia. After that, to Arlington, Virginia. By the time I was in grade school, we were in Arkansas. I spent my school years from the second half of first grade until the second half of 11th grade in Tulsa. Then we moved to Houston. After graduating from high school there, I went to the University of Michigan for a year and a half. Then I switched to the University of Texas, where I stayed for a graduate degree. After that, I lived in NYC for two years. Then I moved to Georgia, where I have lived ever since. Now, SOMEWHERE along that route I picked up the phrase mentioned above. It is intended to state absolute certainty about something, rather than the actual factual nature of something. The use of the term "pure-D" before "fact" pretty much belies that the thing you are about to state as fact and with absolute certainty isn't really technically fact. I think I got this from my grandparents. My grandmother was raised in West Virginia, and moved to Arkansas when she was young. My grandfather was raised in Missouri, I think. They got married when my grandmother was 18 and lived in Arkansas for the rest of their lives. They lived in the northwestern part of Arkansas in the Ozarks. I come from a long line of country people and proud OF it. So a LOT of my phrases have a somewhat down-home flavor to them. "I know that for a pure-D fact" is just one of these. Do you accept that? Or do you want to argue about whether that phrase is used by people other than myself? Or whether it originated in West Virginia or Arkansas or wherever? Or whether West Virginia or Arkansas qualify as the South? Do you think I'm lying here somehow? Or just what? I just do not get you. I hope my explanation satisfies. My lunchtime is over. coco _____________________
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Joseph Proudfoot
Proud Tsalagi
Join date: 2 Sep 2004
Posts: 234
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09-15-2005 10:42
I was born and raised in Georgia. Live here still. I don't catch what phrase you are refering to? I too was born and raised in the state of peaches (MMMMM, Peaches!!!). And while I don't recognize "Pure-D fact", I realize that phrases such as that are regionalized even among individual regions. Take the phrase "fly-assin'", I think that's only a phrase used in my family, as I've never heard anyone not related to me use it. Peace, Joseph |
Doc Nielsen
Fallen...
Join date: 13 Apr 2005
Posts: 1,059
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09-15-2005 11:05
well, I will grant to cocoa that LL makes their fair share of faux-pas, but really, when you consider the touchy, contradictory hornets nest that is Second Life, if they tried their best not to offend anyone, they wouldn't get a damn thing done. Ah, that goes a long way to explaining quite a lot... _____________________
All very well for people to have a sig that exhorts you to 'be the change' - I wonder if it's ever occurred to them that they might be something that needs changing...?
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Pendari Lorentz
Senior Member
Join date: 5 Sep 2003
Posts: 4,372
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09-15-2005 12:04
It is intended to state absolute certainty about something, rather than the actual factual nature of something. The use of the term "pure-D" before "fact" pretty much belies that the thing you are about to state as fact and with absolute certainty isn't really technically fact. Cool! Thank you for explaining. ![]() ![]() And really I appretiate you explaining the word. I ask people what words mean all the time as my vocabulary (and spelling) lacks greatly even though I'm a pretty intellegent person. hehe.. So I've never been afraid to ask when I don't know a word. ![]() EDIT: Oh. And you were the one who mentioned it was probably a southern word. That made me even more curious because like I stated, I've lived in GA my whole life (almost 34 years) and never heard that. I was not implying you were lying, just found it odd I had not heard it. _____________________
*hugs everyone*
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Pendari Lorentz
Senior Member
Join date: 5 Sep 2003
Posts: 4,372
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09-15-2005 12:07
Take the phrase "fly-assin'", I think that's only a phrase used in my family, as I've never heard anyone not related to me use it. haha! Ok. Now I'm dying to know what "fly-assin" means?? ![]() _____________________
*hugs everyone*
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Forseti Svarog
ESC
![]() Join date: 2 Nov 2004
Posts: 1,730
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09-15-2005 12:10
I contend that it is exactly their attempts to not offend anyone that has made them generally non-communicative and their statements & responses often vacuous. ya got a point there, Introvert heheh damned if you do, damned if you don't... and with some people, damned either way LOL thankfully there are some nice folks out there ![]() |
Forseti Svarog
ESC
![]() Join date: 2 Nov 2004
Posts: 1,730
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09-15-2005 12:11
haha! Ok. Now I'm dying to know what "fly-assin" means?? ![]() does this have anything to do with J-Lo? |
Cocoanut Koala
Coco's Cottages
![]() Join date: 7 Feb 2005
Posts: 7,903
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09-15-2005 14:11
Cool! Thank you for explaining. ![]() ![]() And really I appretiate you explaining the word. I ask people what words mean all the time as my vocabulary (and spelling) lacks greatly even though I'm a pretty intellegent person. hehe.. So I've never been afraid to ask when I don't know a word. ![]() EDIT: Oh. And you were the one who mentioned it was probably a southern word. That made me even more curious because like I stated, I've lived in GA my whole life (almost 34 years) and never heard that. I was not implying you were lying, just found it odd I had not heard it. No problem, Pendari. I'm interested in words, too. Sorry to be so touchy. coco _____________________
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Pendari Lorentz
Senior Member
Join date: 5 Sep 2003
Posts: 4,372
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09-15-2005 14:45
No problem, Pendari. I'm interested in words, too. Sorry to be so touchy. No worries. You don't know me. And we have had bumpy back and forth on the forums to put it mildly. I took your response by giving you the benefit of the doubt that you thought I was up to something. ![]() ![]() _____________________
*hugs everyone*
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Anshe Chung
Business Girl
Join date: 22 Mar 2004
Posts: 1,615
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09-16-2005 01:56
I find it pretty 'funny' that in the Hotline to Linden forums, a certain Land Baroness gets a response from King Phillip within 9 minutes of posting...when other people have never gotten a response. People that had more detrimental questions/concerns. I went back several pages and saw 0 responses to many people. Don't see any favoritism there at all... I also found this comment made by her rather ironic... "Is there any chance that you will disclose this mystery to us curious commoners? ![]() Carry on... ZsuZsanna, I am very sorry that you feel that way. Nobody should be left out in SL. Since I agree with you that things in SL should be transparent and fair and since I never tried to get special treatment, I posted on the hotline forum. That way everybody can share the answers. Considering that I pay Linden Lab more than 30000 US$ every month, that is more than 5% of all of LL revenue, I know that it would be rather normal to use other ways of support. Especially considering I don't "play" SL for my own fun, but have to serve more than 1000 land owners, renters and retailers. Honestly, if you paid that amount, would you bother with customer support ticket or posts in hotline forums? I think most people would not bother, but just use the phone! Frankly, I think what I do in SL is very very unusual. I absolutely save Linden Lab work and try shield them from support issues as much as possible. During past 3 months I have not phoned Linden Lab even one single time. I never IM Lindens for chit-chat or make them busy with e-mails unless it is really important issues like bugs and fraud. Support issues with the more than 80 (!) sims of land I manage, I effectively bundle and often present problem analysis as well. Now comes the sad part. But it is true. Lindens do spend much time with "Anshe stuff". But it is not support tickets, phone calls, hotline posts. It is not support issues with the many sims even or issues with thousands of transactions I have with people every month. What make people like Jeska, Pathfinder, Robin, many other Lindens and even Philip more busy and costs them many hours of their time has been reading and moderating hundreds and thousands of posts, e-mails and acts of in-world sabotage directed against me. From personal attacks to slander to posting of private conversations to outright racist and sexist posts the forum produced one long list of work for forum moderation. From sim crashing, to using alts to "roleplay" scammed newbies, to placing slandering signs all over the SL map, to terraform bug attacks, to exploiting all kindsa functions in groups and land options the anti-Anshe mob made Lindens busy for countless hours tracing, policing and fixing things. Please reflect on this. What is problem with Philip taking 5 minutes to reply to some hotline post where somebody points out one 4 month old technical problem with the LEADERS list? Should he refrain from posting just because it was Anshe who started the thread? Have you and other people in this lovely "forum community" ever asked yourself how discriminating and abusive it is to single one person out and to, whatever she does, drag through mud, just because it is her who does it? I remember when I donated 30000 sqm of land and started giving it away to newbies in one program called Land Angels. I also remember how I was flamed and abused on these forums for it. Flamed for giving away land to newbies! It is this jealousy running rampant, this almost religiously fanatic desire of some to believe what they *want* to believe: that somebody who has been more successful than them must be some arrogant, rich, brutal, unfair person using "bad business practise". This is what wastes countless hours of Linden time. It is also highly damaging for Second Life and its community. This climate of distrust, injustice, brutality and guilt-by-default that hit me (and others before me) might be more damaging to Second Life than any bugs in the software itself. If you really care that Hotline to Linden posts get answered, bugs in Second Life fixed and the Lindens find time to do their job better, then I really invite you to work on fixing the biggest and most useless Linden time sinks: forums and drama. Seek out people who launch personal attacks, who single out others, who accuse without proof or who troll, then go and spend time talking to them, ask them why they do it and help them understand what they are doing and make them change their habits. You would really make one valuable contribution to SL and help Lindens to find time to answer more Hotline posts, rather than make them busy by complaining about them answering mine! _____________________
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Catherine Cotton
Tis Elfin
![]() Join date: 2 Apr 2003
Posts: 3,001
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09-16-2005 03:30
Shit all anyone has to do to get special treatment apparently is buy enough sims, lets get real here.
I'm just a "tourist" too, so I don't buy this happy horseshit. PFFFT _____________________
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Roxie Marten
Crumedgeon
![]() Join date: 18 Feb 2004
Posts: 291
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09-16-2005 03:47
Shit all anyone has to do to get special treatment apparently is buy enough sims, lets get real here. I'm just a "tourist" too, so I don't buy this happy horseshit. PFFFT She has just as much right to ask a question and expect a answer as you do. The truth hurts. Rox |
Jim Stonecutter
Registered User
Join date: 13 Sep 2005
Posts: 19
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09-16-2005 04:03
No worries. You don't know me. And we have had bumpy back and forth on the forums to put it mildly. I took your response by giving you the benefit of the doubt that you thought I was up to something. ![]() ![]() I've always contested that it's better to ask a question and perhaps look stupid for a short while, than to not ask a question and look stupid for the rest of your life. Which is why I bugged the hell out of my teachers at school - not because I didn't understand but because I wanted to understand more. And there are no stupid questions, only stupid answers. Apparently. |
Roxie Marten
Crumedgeon
![]() Join date: 18 Feb 2004
Posts: 291
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09-16-2005 05:19
I find it pretty 'funny' that in the Hotline to Linden forums, a certain Land Baroness gets a response from King Phillip within 9 minutes of posting...when other people have never gotten a response. People that had more detrimental questions/concerns. I went back several pages and saw 0 responses to many people. Don't see any favoritism there at all... I also found this comment made by her rather ironic... "Is there any chance that you will disclose this mystery to us curious commoners? ![]() Carry on... Oh my god. shock, horror, dismay, heart burn. A resident asked a question and got a fast answer from Philip. (sarcasm mode off) The last time I checked this is Philip's show and he can answer who ever feels like and does not need permission from you. As far as what Anshe said, it's a straight forward question.. Perhaps you should stop trying to read something that's not there. You people sometimes really take the cake *SIGH* Rox |
Finn Jensen
Registered User
Join date: 5 Jul 2004
Posts: 140
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09-16-2005 05:22
Not sure if one should laugh or cry when one see a thread like this.
I do not quite see where the favouritism in this issue is according to the poster? A person ask a question and a Linden reply. I thought that what was the Hot Line was for, maybe I was wrong? Or, maybe only certian Lindens can reply after a certian amount of time after the the question has been asked? Should I be upset if Jessie reply my question in 40 minutes and not Pathfinder in 3 hours, because maybe the replies of pathfinder somehow counts as better more privileged replies. Or, should some people not even be allowed to ask questions, maybe if one own more than 8000sqm land, one cannot ask a question, or if one do, it can only be replied by some lower rank Linden after a certian amount of time? I guess stupidity and whining just comes in so many forms. Online offers a good ground for griefers and whiners since one can hide behind anonymity. |
Jaquelynn Solvang
Registered User
Join date: 13 Sep 2004
Posts: 4
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09-16-2005 05:26
Grabs some popcorn and a soda! Weee!
I have asked questions all my life thats not been answered.. Like.. Why am I here? still wondering... ![]() latta |
Cocoanut Koala
Coco's Cottages
![]() Join date: 7 Feb 2005
Posts: 7,903
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09-16-2005 06:31
I've always contested that it's better to ask a question and perhaps look stupid for a short while, than to not ask a question and look stupid for the rest of your life. Which is why I bugged the hell out of my teachers at school - not because I didn't understand but because I wanted to understand more. And there are no stupid questions, only stupid answers. Apparently. I agree about asking questions, and ask plenty on these forums. You seem to be implying my answer was stupid. The reason I was touchy at Pendari's question is not long ago she made a post listing all the reasons why she didn't like me, although she liked everybody else. This post was full of adjectives describing how terrible I am. The post was kind of out of the blue, as if she could hold it in no longer. I was quite surprised and taken aback by this, and consequently, I've been wary of her ever since, and was wary of her twice questioning my use of a phrase. Hence my defensiveness. coco _____________________
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Pendari Lorentz
Senior Member
Join date: 5 Sep 2003
Posts: 4,372
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09-16-2005 06:39
The reason I was touchy at Pendari's question is not long ago she made a post listing all the reasons why she didn't like me, although she liked everybody else. This post was full of adjectives describing how terrible I am. The post was kind of out of the blue, as if she could hold it in no longer. I was quite surprised and taken aback by this, and consequently, I've been wary of her ever since, and was wary of her twice questioning my use of a phrase. Hence my defensiveness. Yes. No worries! Coco had made me upset and defensive in another thread because I felt at the time she was being very insulting and arrogant to myself and others. So stupid me lashed out at her. At any rate, that was what I was refering to when I mentioned that I could understand why Coco was wary of my motives for asking the question in this thread. _____________________
*hugs everyone*
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