neg rating the lindens

who the hell does this?

i was looking at some linden profiles, and alot of the have neg ratings.

good grief! these are the people who work to keep sl up on its feet. and someone decides to thank them with a neg rate?

I hear they have a draconian TOS, and they stifle creativity.

Who are these "lindens", and can I pay them $40L an hour to dance / escort for tips at my new tringmallclub?

Why shouldn't you neg a Linden if they deserve it? I mean, if you can pos them, and people do, why shouldn't you neg them? They're not perfect.

I had a serious issue with a griefer a few weeks ago. Contacted a liason. She told me, "I'm just a code monkey there's nothing I can do". Well then...wtf are you doing with the title "liason" above your head? Keeping the online liason numbers up? Sorry, neg for behavior. Liasons that aren't capable of doing the job shouldn't be liasoning. She was not otherwise busy, and it says right on the website that these are the people you're supposed to contact if you are having trouble.

If I had my mentor flag up, and refused to help somebody obviously in distress, I shouldn't be neg'd? Or live help? Or if I was greeter (a position I was offered, but declined), and refused to greet?

I've pos'd lindens here and there. Hey if I get a reason, they'll get neg'd. Then again I declined membership in the Blind Linden Love club.

Reveal names of people that neg? What for exactly. So the Linden fanbois can all swarm on you in game and neg you? And then while you're at it, let's publish on the internet, with keys, and general online/offline status, the names of those people, so that you can get a nice list, go in game, and do the rounds to neg everybody on it. And put them on ignore. And ban them from your land. Let's call anybody that opposes any Linden policy or action at all a psycho and get rid of them so they can continue this beta test they call SL.

Sheesh.

Wow. What a great guy we've got here.

If there is a problem with customer service wouldnt a POLITELY worded EMAIL expressing your concerns be more appropriate then a neg rate?

To act like the people who run a service/game with HUGE freedom of action, expression , and entertainment value Are somehow negative in behavior becuase they have trouble doing whata customer tells them to do immediately?

I think thats extremely selfish and unreasonable.

Although companies use the mantra "the customer is always right",
Thats an ideal to look toward, not reality; Get over it -

The customer is often wrong.

They may want to infringe on other customers.
Or like to feel important by making customer service do what they want.
Or be trying to get something they havent earned or paid for.
Or simply what the customer wants is not possible becuase of policy or technology.

Yeah you're right Tcoz. Childish temper tantrums when you don't get what you want are always the way to go

Here we go:

http://secondlife.com/vote/index.php?get_id=400



-Flip

You should be able to neg rate a linden.
By doing so you are showing what you think of their customer service.
It is a way for their superiors to get a general idea if they are doing their jobs correctly.

I dont think anyone is arguing that you shouldn't be *able* to neg rate a linden.

Just that the one example given by T. Bach is hardly something that actually deserves a neg rate in most peoples view.
The Lindens answer all requests (prayers?)
Sometimes the answer is no.

Maybe the Lindens should carry around Baby Bottles as well as bears and hand them out to people who cause such fuss and bother.

I think the Lindens are in a different situation compared to the rest of the population. Regular users are not really accountable for their behavior provided it remains within TOS/CS. The ratings system was intended to create a kind of soft accountability.

Lindens, on the other hand, are held accountable by their managers. If a Linden is rude or unprofessional towards me I would not bother wasting my $L to neg rate them. Instead Linden Lab would get a very detailed letter about the incedent and possibly a phone call.

Fortunately I have never seen a Linden behave in a manner that was anything but exemplary, so for me the point is moot.

And it was just the other day that I looked at my profile and said, "Where did my negs go?" ;^) I'm currently at -2 all around, which is the lowest I've had in some time.

Lindens, particularly Liaisons, do get their fair share of negative ratings. During my Liaison shifts, I was rated negatively more than once by an ornery nogoodnik as soon as they got back from the time-out they had earned themselves. I've been mass-negged for no reason, as many have (particularly in the L$1-rate days), and I've earned a ding or two from people who didn't like the answer I gave, or the way I handled a situation.

Generally, I'm fine with them all around. I just tell newcomers that I'm controversial. ;^)

As a side note, several non-Liaison Lindens (myself in particular) are in the Liaisons group to hear Liaison group chatter (shift handoffs and troublemakers), and some wear the "Liaison" title because they have the "Live Help" group activated in order to hear LH chat. ("Liaison" is the LH Officer title as well.)

More visibility for Liaisons (making it easier to find a ready-to-help Liaison in the ever growning list of Lindens) is something we've been discussing.

My friend Lex once got bumped by Philip Linden as he stood up from a Settlers table. It immediately popped up a dialog offering to abuse report him.

I thought that was pretty funny.

I haven't seen a Linden cackling evilly shooting at everything that moves with a pushgun, but I've seen a range of behaviors that spanned from excellent to petty. But then again, I've also seen plenty regular players do the same.

I guess I'm a bit color-blind so-to-speak. My impression of anyone in SL isn't formed by their name, but rather by their behavior. On the rare time I do pos/net rate, it's done regardless of it they're a Linden or not. If they've acted to deserve it, they get it.


- Newfie

LOL...I'm suprised you didn't neg rate me the other day for wasting your time at the Isle of Bliss. I really swear there was a problem...there was!...really...

It just sort of..umm..vanished when you logged on.....

P.S. - To make Liasons more visible, and seperate them from the rest of the Lindens, how about making them wear Las Vegas showgirl outfits with all those sequins and big feathered headresses, and then have a giant red arrow floating above them, pointing down at the top of their heads?

ok just got a picture of a well endowed, midget MALE in that for a second.

*shivers and crawls under his cubicle.*

I belong to the Liaisons group as well, but I'm not a Liaison. I like to stay in touch with all the Liaisons as much as possible, to help alert them to inworld issues as well as get vital feedback from them on what's going on inworld at any given moment. But since I'm not a Liaison directly, I'll never have that group title activated.

I've never thought to neg rate a Linden. Probably because I've never had one be deserving of one around me. I have pos-rated them before, as a way to express my appreciation for something, even though I know it doesn't really effect them.

Along the same lines as my previous post about writing complaint letters when Lindens act poorly... is there a specific place where users can send positive feedback when a Linden goes above and beyond the call of duty? Would such a message actually be beneficial? Any recommendations Pathfinder?

Oh..nice idea. A feedback option in the Help or World menu would be great. A place to send feedback on experiences with LL and/or SL .

It might be swamped at first, but then might actually get used for a good purpose.

I'd never neg rate a Linden. Having to deal with the childish types that have risen in numbers recently would make even a saint grouchy. Then again, if I ever saw a pattern of abuse from a particular Linden, I would send a very detailed abuse report.

There is another reason I wouldn't neg rate a Linden. I hear they carry "complimentary" ass seeking lightning bolts for griefers in their pockets.

I don't neg-rate Lindens, but I don't pos-rate them, either. In general, I try to leave the Lindens alone because I know they have work to do and I just don't want to bother them unless I really, really need to... which happens rarely.

Lindens are there to do a job. They are not gods or superheroes or anything, just people trying to follow policy and keep the masses (and their boss(es)) happy. It's a rare day that I envy them their positions, given all the crap they have to put up with.

Positive feedback is always beneficial. It's good to know when we've done something right.

You could email that kind of thing directly to Philip. Or if you want a more anonymous way of submitting something, you could drop a notecard in my "Suggestion Box" at my place in Linden Village (Just do a Find-Places and search for Pathfinder...I'm in there). I frequently go through my suggestion box and forward things to other Lindens.