Trouble Teleporting.

Hi, for the past few days..I've been having a terrible time teleporting. I've only been on SL for about a month..and never had these issues before..up until now. Is there something I can do to correct this problem? Thanks in advance for any help...*S

Almost everyone is experiencing these problems. Current work around is to teleport naked, no attachements.

All SL are going to be Mature... wow...

Thanks so much Kathmandu..will give that a try.

No but everyone usually looks messed up when teleporting anyway. The big concern is to remove all attachements, hoochie hair, bling etc.

Clothing's fine; it's anything comprised of objects you have to remove.

The recommended steps are the following:

1) Detach All attachments.
2) Verify they're all removed; the more you have, the greater the possibility there's a straggler. Check heels, earrings, etc.
3) Restart SL. This is especially important if you've already tried and failed to teleport. Due to a current (hopefully soon-to-be-fixed) bug, if you've failed a teleport, you'll fail further attempts until you restart SL.
4) Once you're back in and attachment-free, give it a try.

Trust me, fixing the problems people are having is a top priority right now. I'll be sure to forward whatever info I have as we go forward.

This is just too funny!! How long have the transporters been an issue? How many updates have there been? If this is a top priority, then one really needs to question the design of the system and the competence of the people responsible for this part of the system. The teleporters are a basic core component of the system. There really is no excuse for these to still not be working. SL is a great concept, with a fairly good implementation, but this issue, as well as lost objects from inventory, really detracts from the system, and many people pay a lot of money each month to use this system.

So they got caught a little flat footed - thier system didn't scale like they expected it to. So yeah, now they're redesigning it - not a procerss that happens over night. And you don't halt progrss in the other branches of development, as that gains you nil. I don't know why anyone thinks berating them is going to make things better.

Sorry Jillian, I have done development for over 20 years, and it's not an issue of berating them; rather, it's one regarding the fact people pay good money for a service that is not being provided. The TP issue is nothing new and supposedly is the top priority, which it should be. So, if the core component of the system that lets you navigate is not working then of what use is the rest of the system?? I'm not interested in upgrading the radio in my car when I can't get the car from point A to point B reliably without unloading the back seats and trunk of any loose items.

With The Sims Online, people are paying $10 a month and do not suffer from these kinds of stablity issues. Here, some people are paying in excess of $200 a month. That money really needs to be spent to resolve core design issues, not perform little system tweaks or add new features to a system that lacks stability.

So, the guy who knows radios should stop work becasue the guy who knows engines has met a work-slowing problem? Or should the radio guy go ahead and get his work done? I'm not clear on what you meant there.

What I mean is you redirect your limited resources to address the most important issue. Tell me specifically what you got in the last patch. Do you even know what you received? Maybe you got some minor bug fixes - yippie! In the meantime, the system becomes less stable, but now a handful of minor bugs was resolved. That's not the way to conduct business. So, you pull the guy who is working on minor bug fixes over to help diagnose the major bugs. That's how it works in the industry.

If your sink had a small drip that your husband was fixing and a water pipe in the basement burst, would you just let him merrily continue working on the sink while your basement was flooding? I seriously doubt it. You'd be grabbing every able body in the house to get the problem under control. It's common sense.

One other point I would like to make. This system did not suddenly grow out of control overnight. SL has been growing at the same rate as any other novel type of online gaming concept. It took a little time to get off the ground, and is now growing fairly quickly, just as most new games do. At some point it will taper off then finally end, as something new comes along. The makers did design with scalability in mind, as is evident by the ability to add new sims so quickly and the limits placed on sims in terms of AVs and objects, so it's not like suddenly SL grew out of control and caught the makers unaware. However, this TP issue and loss of objects has been an ongoing issue for some time now, and pretty much glossed over. It's not until people start to make a significant fuss over it that it will be addressed. What will get it fixed is if everyone starts tiering back and causes a loss of revenue. Then watch how fast the problem gets resolved.

I disagree, in all honesty. If I have five programmers (and I did, from whence this example stems) and my database was not being responsive, and I had three other issues considered far more minor, and four of my programmers knew databases, and my fifth has a strength suited to one of the other issues (bridging disparate systems), I'd split them. Becasue someone futzing around with code he's not all that good at tends to slow the process down.
In doing this - putting four guys on the wire search and collection database and the fifth on the typesetter interfaces, I had two problems solved in a week, instead of one. And, since the fellow who did the typsetter interface finished his fix before the DB guys had finished thiers, he had a jump on the photo archive.
I think placing people where thier strengths are helps far more than just throwing bodies at the problem.

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As for what you added as I was typing: SL is not a game. The intent is not to make another, passing, desinged to eventually pass away MMORPG. This is a virtual world, a sandbox in which we can build whatever. It's no more a game than the web is. They've said so many times. They've also said that they've been working to resolve these issues. I've seen improvment, mowed down by growth. They'll get it - takes time with a small company taking on so much.

Okay, I think we really have gotten sidetracked from the main issue. The point is that this has been a basic problem with the system for a long time now and has only gotten worse. The problem is that the TP and object retention are core elements to the system - period. The emphasis needs to be on getting these problems fixed - period. Regardless of whether you throw 1, 2, 4, 10, 1000 people on the problem, it really needs to be resolved - end of story.

I am totally certain they know that. (That being my primary point.)

Well, in your example you got the problem resolved. In this example, the issues STILL are not resolved. Therein lies the difference and problem, and that is my primary point.

I'm happy they know what the issues are, but knowing and doing are two different things. We are all still waiting for the "doing" part.

And that's my secondary point - the system is large, under load like nothing I've ever worked on before, and complex. THe time it takes to diagnose, redesign and solve is going to be long by the nature of the problem. They are doing, what we're waiting on is the "done". That comes when it's finished and no sooner.

(This is like my meetings with the publisher. I had to defend my team the entire time they were working the problem. She was actually ready to fire them at one point.)

Meanwhile, while the 2 of you bickered about this, nobody in LL paid any attention therefore you wasted your breath

*runs away before getting attacked*

It's a joke people

It ain't bikering! It's killing time while we wait for our TPs to go through.

They are hiring, they opened up an in game recuiting area even. Anyone with the bonafieds and experience needed to fix the problems the game is experiencing please, step up and put in an application. They are well aware there are problems, the big thing is solving those problems without breaking SL in other, worse ways. Armchair Technologists, much like Armchair Generals, are good at pointing out problems but mighty short on solutions based on the situation at hand.

Is it really necessary to quote my whole post each time? I think we have established you are responding to my posts.

Since you have no idea how complex their system is, unless you work on it, I would wager to say you have no idea how much effort it would take to diagnose and fix the problem. Their system seems to be fairly modular. Trust me, if they have to disassemble the whole system to figure out how TP works, then they have much bigger issues. It really just boils down to priorities.


Well duh! Obviously, it can't be done before it's done. The corollary would be that it can't be started before it's started. The question is, has it been started??

Maybe the team should have been fired. *grin*

Was that meant for me or Kathmandu?
So, I'm guessing, you're guessing. What else is new? As I've said already, they've stated that they are working on it. That's going to have to do for now. Unless you have something specific that would satisfy you other than the assurance they are working on it?

Kathmandu, yes, you and Jillian are right. I am an idiot for expecting the TP system to work in a reliable fashion. What the hell am I thinking?? I do in fact love removing all my attachments each time I TP. I do in fact love when items I paid hundreds for suddenly vanish. I only worked on critical realtime systems for the space program, so I certainly have no clue or understanding how such complex game systems work. And I certainly have nothing better to do than spend my few remaining hours in the day fixing someone else's problems, while I pay them $150 a month. That just sounds like a great way to spend my leisure time instead of playing SL. Thank you both for setting me straight. Maybe I will give them another $50 a month for my guilty conscience at presuming to provide any criticism at all of this perfect game.

I'm sure you are, in reality, aware of what point I'm really trying to make.

Gee, Jillian, maybe an anticipated timeframe for when it would be completed would be nice. Or is that also too much to ask? If they have been working on it, I would assume they have some idea of how complex the problem is by now. Funny how my boss asks such things of me. I tried the "you will get it when you get it approach" and for some reason that didn't go over too well with him, but maybe he is just wierd that way.

And yes, the quoting pertained to you. The clue was the subtle use of the words "each time", meaning the multiple quotes. But I see it had no effect, as you still quoted my whole response......again.

No, I really am not. You seem to think giving them an open ticket on how long it takes to fix core problems that are central to gameplay is acceptable. I don't agree. People pay way too much money on here to not be given at least an idea of when the problem will be resolved. "We are working on it" is just not acceptable.