Login has no cookies or no sessions?

Starting about yesterday, every time I go to the MY ACCOUNT page to check my balance or do whatever, I always have to log back in!!! This nevr happened before!

I could go from the forums to the account page back to the forums, and wherever without having to log back in. So did LL change something. Does anyone else have this problem?

I'm going to post this and then go to my account page and see what happens...

OK, that time I did not have to log in.
I will try again in 10 minutes and see.

K, I had to run to the store Back and I had to log in AGAIN!!

Now I am gonna go let Calgon take me away. Let's see what happens when I get back.

Same here - Since yesterday sometime. Forum remembers me but not the community pages. Even cleaned out the cache etc...

OK, I had to log in again! What gives LL? I'm posting in SL Answers! I want an answer!

I'm having a similiar problem.. using IE I can get to the SL main site, and sometimes even browse the page, but when I try to access the forums, I'm asked repetedly to log in. Same thing with SLExchange.

All cookies flushed, internet files deleted, oddly, when I tried a NetScrape browser, I could access both, just fine.


:boggle:

I'm seeing the same thing with Firefox (1.5.0.2). For example, refreshing the Friends Online page (https://secondlife.com/community/friends.php) goes back to the log in page (https://secondlife.com/account/login.php?type=second-life-member&nextpage=/community/friends.php). However, cookies seem to be intact (eg. bbsessionhash, bbpassword, bbuserid).

I started another thread, not knowing there was this one... It's not a life or death issue, but WOW how annoying. Any clue if a Linden has seen this issue?

It even looks like I ~AM~ logged in - but I still need to re-enter in my account info.

This is hitting me, too, with Safari. It's making the SL web site much more painful to use.

Glad to see I am not TOTALLY crazy. I am guessing they got complaints about sessions not timing out, so they removed them entirely. How about giving us the OPTION to stay logged on or not?

Thanx for the info! (Across threads, natch)

Elror Gullwing first let me know about this--with a very detailed repro--and it seems these are all connected:Looks like it happens in different browsers too.

I'm going to let the right Lindens know, so we can find out what's happening.

Alright, I have some more info.

This is ongoing--a couple of days, website authentication was changed. You should be timed out if you're idle on the secondlife.com website for 20 minutes and not doing anything. The reason this was done is to ease database load. If you're busy and browsing, you shouldn't get logged out.

However, from the reports that have come up so far--and please do supply more info as you've got it!--this sounds like it's happening to some Residents even if they are active.

Our Linden web gurus are going to be investigating this further... please share your experiences in the meantime. We do wish to help!

Now we know it is not our Browsers and that the issue has been repro'd and is being looked at.

Perhaps a less agressive timeout? Maybe even up to 1 hour? I know I have been logged in all day in the past with little or no activity.

Thanks for all the research and feedback.

E.

It may be working that way, but please put it back the way it was! I'm not concerned with the 20 minute idle, except that it then bites me the next time I come in. I don't want to have to log in every time I want to look at the forums, or check announcements, or see if a friend is online. The site used to remember me, all the time, and I want that back, please.

It's also happening if I dip in, then leave. I quite often open the secondlife.com website, check a few pages (transactions, friends online say) and close the browser. Next time, login again please...

I think that we should be able to set our time out limits. Is that really that difficult to set up for us?

The reason they are doing this is to aleviate Databaseserver load to improve performance of site and SL in general Most site have a login timeout for that reason so i fully support this change. The only thing is it must get fixed cause it hase been happening that i get on the site and click on resident login putin my info and click loggin and it brings me right back to the loggin page with Welcome Haramino Itoku at the top. So i login again and i takes me to the My account page then i click on community right away and try to getinto the announcement forum and it asks me to login again so sommething is up.

Haramino
Keep up the good work

That would kinda defeat the whole purpose. LL needs to have controle over how long the time out is otherwise people would just set it to insane ammounts of time not solving/aleviating the database server load.

Haramino

And i don't see what is the big deal with having to login everytime you come to the site....say if you where to be doing that with you banking site or something...you have to re-loggin everytime you go on it right...so what is so diff here....they have all cc info(for those who provide) and it is a security feature for it to time out in case someone jumps on pc you are using or sommething...

Something that could help people is if the Second Life First Name, and Second Life Last Name boxes were made into a single Second Life Name box (as with SLBoutique).

Having, in effect, two User Ids is very unconventional and not something handle by, for example, Firefox which will only auto fill the Last Name.

At least then, if that's your preference, you can have the browser remember and complete all of the login details. Currently, I have to type 'Pale' at each of these login requests - and I have a short first name.

This i would agree is a good ideal...would make it more compatible with the saving password features in somme browsers

Well I was thinking of a cap at 12 hours or something more in tune to options of 30 min, 1 hr, 4 hrs even. As I am not a programmer I just hoped there was a better way is all to do this.

Still think they need to have controle....obviously if a limit now needs to be put in placer it's cause having none was causing issues but it's not that bad an ideal still i just find it would defeat the purpose of setting a time out if you get to decide how long it is...

I don't care if it starts a new session every time I connect. Just don't make me do the darn login page that can't be handled automatically. Ideally, remember who I am from the cookies, and automatically log me in. That way there's no increased database load, but it's not the user interface nightmare that it has become.

Even my bank remembers who I am between sessions, only asking for a password when I connect, and while that's fine for them, I think it's over-kill for SL.