Is changing Robin Linden the change that is needed...?

Starax you made my day! (As I, with Lewis, wipe off my screen!)

First, when I talked about bad luck, I didn't mean to minimize the problems we had last week, or to blame them on something beyond our control. However, I do think it's important to draw a distinction between downtime that resulted from a bug we introduced during a release (bad, and conceivably avoidable with more extensive testing) and downtime that resulted from a decision to try to protect the community from an exploit (also bad, but a critical problem requiring an urgent response). Many of you weren't drawing that distinction, and I think you should. The bad luck comes in when both happen within 5 days of each other.

Second, thanks to those of you who said such nice things about me. I know things aren't always what we would *all* hope they might be, and I truly appreciate the support!

Post reported for TOS violations.

The exploit was putting into use the results of a bug, wasn't it? So it was downtime due to a bug introduced in a release.

But, reporting a thread might actually get it deleted. I would rather that folks see what an assclown the op and/or other posters might be.

IF LINDENS DIDNT HAVE BAD LUCK, THEYD HAVE NO LUCK AT ALL...LOL

I dunno, I'm gonna say this thread is disgusting. Robin is what, the vice president (or one of them) isn't she? Unfortunately, it's the job of managers/leaders to take the shit when stuff goes bad. I've been in that position myself and it's no fun at all. Robin was apologizing on behalf of the company, I think she should get a little slack. It's not her fault personally, and it's likely no one person's fault specifically.

I'm also willing to cut them some slack on this 'major exploit.' Once discovered it was pretty severe, but come on, talk about a bizarre and obscure trigger for it. Even a rigorously thorough in-house testing process wouldn't have ever figured this one out, that's why they need us on the preview grid. I sure don't recall anyone saying 'Oh gee, I reported this exploit on the preview grid...' It was just too obscure. I also think they did admirably in jumping on it. They apparently drug the whole dev staff out of bed to come in and fix it, including the vice president of development.

Not to say I don't have any beef with LL over this update, but I just can't pin this one on them.

Yes. Not often I agree with you, but I do now.

Not only that, I demand that Robin be sent off for cloning immediately!

Hmm, yeah. Sorry, Robin, but you did name names. We'll have to AR you.

I quite concur with all of the gentlemen and ladies who have been expressing support for poor Ms Robin. Please, residents of Second Life and forum contributors. A little decorum if you will. There is no need to engage in such personal abuse, unless Robin enters one's property and eats one's prim baby whilst laughing, a situation which I am not aware of having been reported but which would indeed demand some level of criticism.

OMG you are my newest hero!! this may be teh best idea i have read on here in a very very long time!

Although new, I find the information Robin provides extremely helpful. Unless she's writing all the code herself, it's not useful to blame her every time there's a bug. She has a rather complex task in both being responsive to a group of users that sometimes have diametrically opposed views on how SL should evolve, and management. Having run many surveys where I work, I do find support folks and those who talk to the public tend to get blamed for things like QA and development that they have little or no control over. Every release of every version of every piece of software ever made will always have bugs. Without quantifying statements or stats, it's hard to believe every update is the end of the world.

In fact I think Robin is so useful that Ordinal should build a refracting replicating device of some kind to make copies of her.

I think Robin is one of the best Lindens.

coco

It's funny you should say that... but unfortunately, when I recently attempted to use my Linden Duplicator to produce an ocean of Torleys, all the colours quite shattered the main prism.

<whimpers> But... But... I thought you LOVED me!

<runs away crying>



YOU LOVE ROBIN MORE!

Did you forget the ounce of cheese?

It wasn't the cheese. Ordinal neglected to attach sufficient cats to the electrical essence engine, resulting in a lack of power to the chromascopic compressor.
However, another attempt is due shortly. Would you care to attend?

I love Robin. If she goes, I go
I much prefer the personal and informal touch that has always been a hallmark of Linden-customer interaction, than the mundane corporate drivel that spews from every other company. At least they're honest.

I dont know what youve managed, but where i come from if your at the top, the buck stops there, if the jobs not being done by your employees, thats part of sucking it up and making sure it doesnt happen again. The problem here is they have a great product that they are trying to improve, thats wonderful! BUT..make sure all your i's are dotted and your t's are crossed before you dump a patch on the public domain of SL, where real money is at stake, and some even count on this place for a living. Theyve had several success stories published about the ones that do, and the things they are doing shutting down SL for cumuliative days during a month, leaving holes big enuff to drive a semi full of hackers thru, is not doing the job of serving the paying customers here.

I dont think anyone that tells SL hiarchy how they feel about things is disgusting, after all we live and play here too, its not unexpected that we want this place to be the best that it can be.

Eggy is posting Nazi iconography in the forums again.

People pay me lots of rl money to build for them. I run my Sl business like i run my RL one, i ALWAYS do what i promised.
I have a good reputation for almost two years, now since 1.10 i have crashing issues. I have a high end pc, have done all what is in the wiki, i even reformatted.
I go reduce the problem to staying in game for around 30 minutes.
Now im back to 2-3 min. Wich is IMPOSSIBLE to get anythin done, not to mention the stupid texture bug.

Upset and pissed yes. I cant do what i promissed to my customers!
In return i get some half cooked stupid answers? Where i am teams like that who make mistake after mistake get sacked, simply like that.

You can see the age of my account and the little numbers of posts i have done over that time. Im not a complainer, but this is going toO far, and you can bet i aint crawling up their *ss and sugarcoating.
If you all think valid complaining is discusting, the way you all suck up to Robin for her heroic posting, now thats discusting!