What a disappointment, Linden Labs has lost respect.

I for one, love SL, love what it is about, love the capabilities within it. However, I am fairly new, and coming into a game that was OUT of beta since 2003 (so I heard), and to 3 years later now, I would THINK that Linden Labs would KNOW how to #1 - create patches, #2 - take care of problems, and #3 - Fix problems in a timely fashion.


EVERY other MMOG out there, along with MANY MANY SL players on these forums have TOLD Linden Labs TO TEST THE SERVERS. Set up a "Test SERVER" that people can get on to do things for a week, or maybe two before releasing it. Do you know HOW many more bugs will be solved by doing this? Do you know that ALL of this downtime would have been NON-existant if you had done such a thing? I don't know if it is their own STUPIDITY or their form of amusement to do this and not listen to A: their paying members (god do I feel bad for you guys who are paying a premium, especially those paying to own land they cannot use), and B: every other MMOG developer out there. It is quite a disappointment and my respect (which was a lot since the warm welcoming from a Linden himself) is dwindling thin.

In the past week, I count atleast 4 5 hour blocks of downtime. One was for the small patch, one was just an extended downtime right in the middle of primetime, one is now, and one was the major patch. What horrible, horrible way of doing things. Do you really need 5 hour blocks to fix minor bugs? I play world of warcraft, and trust me, if some "major exploit" exists, they fix it on the public test realm, take down the server immediately after the fix is ready, have the server down for 1 hr and a patch download afterwards OUTSIDE of primetime. Why the HELL can't you guys be doing this faster? Again, you don't have a test realm to use. Well here's an idea, GET ONE. It doesn't cost that much.


You, Linden Labs, have no idea, the power of a test world to work out YOUR bugs, and only take the main server down for the FIX. While you take the server down and have many MANY unhappy premium paying customers because you need to "see whats wrong, see how to fix it, fix it, implement it"..when TECHNICALLY u could get a test server up and do everything BUT "implement it" on there, and have the server up the entire time. It would give all your members the LEAST amount of down time, and you AS MUCH TIME as you need to fix the bug.

Thank god I am not a premium account user. I was going to pay, but since I am currently in China I was going to wait until I return to Canada. Now I don't know if I want to, downtime is almost as much as uptime, its almost a gamble now as to if the server will be up or not when I get home. What a horrible week it has been for you, and hopefully not every week is like this.


Sincerely,

Disgruntled SL member.

*Waves from the preview test grid*

Erm, what?

there is a test server its called preview on the download page

waves as well lol

even worse if they need 5 hours to fix this bug if they SHOULD already have it fixed on the test realm. that's even more pathetic.

Quit your damn bitching! There IS a preview grid, its just morons like yourself who don't take the time to research the website/forums/word of mouth. For christs sake! SL is one of the most intricate MMORPG's out there. I know there are some others with not as many issues, but can you build a club with lights and a moving dancefloor in Guild Wars? Can you create your own clothes and hair in Everquest? NO! STFU ALREADY!

That's exactly what's called ... a -preview- grid..not a test grid.
Residents found the current problem (of course), in-game.
I'm all for better testing.
This is ridiculous.

I set my selfishness and SL-addiction aside, and hold a moment of silence for those who actually *pay/earn* with this thing. My sympaties go out to them.

I personally know that LL would be upset over your loss of faith if only you changed your first name to Mike.

Indigo, considering the number of exploits released in the last update, STFU is not an option - it seems as though the only way LL listens is when a large number of people get together and rage on the forums.

Indigo, your arguement is completely flawed, as that is content that was introduced in 2003! You're telling me that just because they built an amazing system (which I acknowledge) in 2003, and now have NORMAL bugs, to deal with, that it is "acceptable" that they are horrible at working on it? ESPECIALLY when this is a world of the online marketplace and the most intricate buying/selling system in any MMOG? You're telling ME that their constant "downtime" is "acceptable" JUST because they made a great system in 2003? Go back to school bud.

I agree with you fully but what's even worst is that some people (myself not included) earn a living in SL which makes it even worse. World of Warcraft is a game people don't earn a living (Korean farmers excluded lol), SL is a platform where real money is used.

When are you going to start realizing that your SL has lost its "game status" a while back and then it is considered a COMPANY, Linden & Co? Stop patching unwanted shit like a bunch of speedfreaks, make a TEST enviroment, TEST everything to the max and THEN patch in your production enviroment.

I work in IT myself but i can't seriously pull all the shit you are pulling lately Linden & Co. If all companies worked like yours the whole economy would turn into a mess.

F'n Babies! The preview is used to TEST a version of the game before its released, brainiac. Any bugs found in the PREVIEW are reported to LL. God for-freakin-bid, someone accidentally missed something.

Personally speaking, Linden actually gained some browny points from me ( after a very long -ve rating ) by pulling the grid and not trying to stumble on as tho nothing had happened.

Seems they are finally starting to get the message that content is important.

I TOLD you what a test realm is supposed to be. It's used to take their current or future version, and work out the bugs. IF there is a new bug in the ACTIVE game that has not been addressed, than that bug exists in the test realm. WHY NOT FIX IT THERE AND THEN BRING IT TO THE PUBLIC REALM? Can you answer that question? No? Thanks, now why don't you go back to bed, I know its summer holidays, but u gotta get ready for high school my friend.

I just get sick and tired of seeing the same things posted over and over again....yes I understand ppl are upset that the grid is down. I am as well....but they are trying to fix it...getting a mob of ppl on LL isn't going to make the grid go up any faster... and I feel I have quite the valid arguement. I never said STFU was an opinion...thats a statement....so do it already...

LOL, obviously Jon has never played WoW

Really....this must be some kinda troll...

I have never played WoW? LoL, I do troll THOSE forums but not these. I've played WoW since release (did not get into beta ) And created and managed my own now Naxxarmus capable guild. I have a 60 t2 mage, a 60 t2 paladin, a 60 t1 Hunter, a 60 tier1 Warrior on my account. Please, I know what World of Warcraft is about, and their downtime is NOT bad at all. If it is extended, they add a free days worth of gametime. They've done it for me. Don't say I've never played WoW. Tseric's a dick, but atleast he gets his words to the community.

Are you sure it is intended to test for bugs? It seems that 'preveiw' might be more accurate, in so far as the bugs can be previewed there so that those of you that can log in can find the bugs and then realise that you will be shafted as soon as the patch hits the main grid.

wow lets get Jon a plaque with his name engraved on it and all his WoW stats underneath!

pfft....

I don't WANT to test the game, i want them to do it properly. As a paying customer i want a working version where i don't get confrontated with bugs. It should simply not happen ever. And if it does it has to be limited to an absolute minimum and not even close to the amount of bugs we have to put up with.

It doesn't matter what kind of game/platform we are discussing, the moment you let people pay for your product is the moment you are entitled to provide service. Maybe it's time to split the enviroment, 1 for paying customers and 1 for freeloaders where they can pull stunts like this. As a freeloader you can't expect service, paying customers can.

Now you can call us f*****g babies all you want but the only kid in this topic is you by using foul language. Hush little boy, go out and play with your little buddies instead of here.

now we're clawing at each other. isn't this fun? o.O i sure hope the grid opens soon. us monkeys are restless

Wondering if this is a Flame Trolling post.

These have been previewed for a month.

You do understand that SL is really a continuing Beta platform right? That unlike other games, they are making radical changes on the fly, meaniing instead of waiting and selling us 6 CD's for another $50 US, they continually upgrade the platform. Sometimes it is good! sometimes it is not, but it is a Place that is in constant change and so far, growth. Before you start trying to explain to LL what a "test world" is i strongly suggest you visit the preview grid and see if it is not what you discribe!

Ok well if this isn't a troll post then at least know the game before you start "blah...blah...blahing) all over the place. You don't know the hell you are talking about and that makes you look dumb.

was just in response to him saying I don't play wow, just proof I'm not just trolling here Indigo, lighten up.

By the way, I am in a different time zone but I always thought I was 3 hours off of PDT, which would mean its 8:30. I thought things were goin back up at 8. been down since 4:30, AND when it went down the fix was supposedly already ready to put in. Therefore its been 3hours, 30 minutes to PUT IN a fix (not actually fix it) and test it. *yawn* I saw a man build, texture, and script a brand new piano in a matter of minutes in SL. I think Linden Labs should start hiring.

what I love the most is you all think I am male and I am of high school age *laughs* I have been a quiet bystander in these forums for too long. If you don't like what I have to say, then don't read it. But admit that your curiosity peaks in you....you just can't stay away.