Welcome to the Second Life Forums Archive

These forums are CLOSED. Please visit the new forums HERE

Abuse reports, laughable or laudable?

Sator Canetti
Frustrated Catgirl
Join date: 20 Sep 2005
Posts: 130
04-20-2006 16:05
It's been my experience in the months I've been here that, excepting the cases of a mass number of little balls in an area (gridcrash paranoia, obviously) that filing an abuse report accomplishes nothing.

For some things, the lindens have been helpful. Like once I fould a stack of 2000 physics enabled prims sitting in Bethel, and Kenny came along and cleaned it right up.

For other things, the response has been, severely lacking.

Someone is swearing, being insulting, and attacking people... you know, one of those "all around" griefer types, can do all he wants. Report it to a linden and you are told this line, almost from a book:

"Please file an abuse report on the situation"

I have as of yet seen little to no response to abuse reports I have filed. The users are never banned, even for short durations, there is nothing on the blotter even remotely sniffing of my report.

To me, it seems as though the abuse report system is ineffective. Please, feel free to share your feelings on this issue? Have you had success with it?
_____________________
"Have gone to commit suicide. Intend to return from grave Friday. Feed cat." -- A memo by Spider Jerusalem in Transmetropolitan

"Some people are like Slinkies; not really good for anything, but they still bring a smile to your face when you push them down a flight of stairs."

If you're reading this signature, I've probably just disagreed with you. Welcome to the club :D
Kris Ritter
paradoxical embolism
Join date: 31 Oct 2003
Posts: 6,627
04-20-2006 16:10
From: Sator Canetti
Please, feel free to share your feelings on this issue? Have you had success with it?


Yes. Whenever a Linden also agreed it was abuse.

I'd wager that the very vast majority of so called abuse reported isn't. It just pissed someone off and they in turn abused the abuse report facility.
_____________________
Sator Canetti
Frustrated Catgirl
Join date: 20 Sep 2005
Posts: 130
04-20-2006 16:30
Oh of course, all those people shooting at me aren't being abusive, they are just shooting the air, and like a stormtrooper, have horrible aim, and keep hitting me, instead.

Oh, and let's not forget the people who have taken money to come grief me, throw me around a sim, orbit me a couple of times. No, they aren't abusive either, just enterprising young people.

And, you know, I know I'd probably be banned if I returned the favor.
_____________________
"Have gone to commit suicide. Intend to return from grave Friday. Feed cat." -- A memo by Spider Jerusalem in Transmetropolitan

"Some people are like Slinkies; not really good for anything, but they still bring a smile to your face when you push them down a flight of stairs."

If you're reading this signature, I've probably just disagreed with you. Welcome to the club :D
Pyrii Akula
NO PANTS!
Join date: 25 Nov 2005
Posts: 187
04-20-2006 16:54
A linden help if they are free and the problem is serious enough. Like a group of people getting griefed. Abuse reports are there to stack evidence against the griefer, and usually gets a highlight if multiple people AR the same person. The AR function allows chat logs and screenshots to be sent to LL as evidence so they may say it, but they mean it, use it, and if you still need linden assistance, they'll help usually when the griefers are causing problems for an entire area.

Also for privacy they can't follow up on abuse reports, so you won't hear back about any actions taken
Maxx Mackenzie
... and a bottle of rum
Join date: 30 Jul 2004
Posts: 208
04-20-2006 16:57
I usually ask in live help, and the folks there have been kind enough to pass me a Linden (Nicole <3), or tell me to fill an AR, no probs in almost 2 years of SL'ing, AR's, Lindens and live help work.
_____________________
--
This shall be remembered as the day you almos@$%$^@^@!@!!!...##CARRIER_LOST##
Pyrii Akula
NO PANTS!
Join date: 25 Nov 2005
Posts: 187
04-20-2006 17:00
Well Live Help doesn't garantee a linden and residents can't do much to help you with a griefer.
Kris Ritter
paradoxical embolism
Join date: 31 Oct 2003
Posts: 6,627
04-20-2006 17:01
From: Sator Canetti
Oh of course, all those people shooting at me aren't being abusive, they are just shooting the air, and like a stormtrooper, have horrible aim, and keep hitting me, instead.

Oh, and let's not forget the people who have taken money to come grief me, throw me around a sim, orbit me a couple of times. No, they aren't abusive either, just enterprising young people.


Ah I see. We're only 'free to share your feelings on this issue' if we our feelings coincide with yours?

From: someone
And, you know, I know I'd probably be banned if I returned the favor.


So you are saying that the abuse report system works?

Or just that the Lindens are personally out to get you?
_____________________
Dianne Mechanique
Back from the Dead
Join date: 28 Mar 2005
Posts: 2,648
04-20-2006 17:18
From: Sator Canetti
Oh of course, all those people shooting at me aren't being abusive, they are just shooting the air, and like a stormtrooper, have horrible aim, and keep hitting me, instead.

Oh, and let's not forget the people who have taken money to come grief me, throw me around a sim, orbit me a couple of times. No, they aren't abusive either, just enterprising young people.

And, you know, I know I'd probably be banned if I returned the favor.
The abuse reports build up over time and eventually the person gets banned if they continue. They usually ask citizens to "jury" some of these cases and I have voted some folks off myself.

Unfortunately the majority of abuse reports are not so clear cut, so when the Lindens arrive, it looks to them (rightfully so a great deal of the time), that both sides are to blame. Those abuse reports get filed in the circular filing cabinet I think. ;)

The best thing you can do is make multiple abuse reports over and over again on the person in question but only if they are in fact abusing you, and only if you never, ever respond in kind. If you make tons of reports about trivial stuff or if you report someone for shooting you after having shot them back etc., they are just not going to pay attention, nor should they.

It's also important to be complete, to include pictures and chat-logs if you can, and not to colour the facts with your feelings or exaggerate in any way when you write it up. If you go through that process and think about it objectively, you might even find that you decide it isn't really abuse anyway or at least that it's not bad enough to send it in.

I don't make many AR's at all, but every time I have, I got a response pretty much the same day or the next day, about it being dealt with.
_____________________
.
black
art furniture & classic clothing
===================
Black in Neufreistadt
Black @ ONE
Black @ www.SLBoutique.com


.
Ta Moxie
Registered User
Join date: 22 Dec 2005
Posts: 4
Hoboy :/
04-20-2006 17:20
Heya Peeps,

Wow, didn't take long for the trolls to poke their heads into this thread, did it?

If you don't have something constructive to add to the thread how about keeping your piehole shut ? Picking apart individual parts, deliberately taking out of context, asking leading questions, all tricks of the Troll trade, as if we wouldn't recognize them? Do us all a favor Kris, get a life.....or better yet a consience. Oh and don't bother flaming me, because I won't bother to respond (fall into your mindless trap)

Ta Moxie
Pyrii Akula
NO PANTS!
Join date: 25 Nov 2005
Posts: 187
04-20-2006 17:31
From: Ta Moxie
Heya Peeps,

Wow, didn't take long for the trolls to poke their heads into this thread, did it?

If you don't have something constructive to add to the thread how about keeping your piehole shut ? Picking apart individual parts, deliberately taking out of context, asking leading questions, all tricks of the Troll trade, as if we wouldn't recognize them? Do us all a favor Kris, get a life.....or better yet a consience. Oh and don't bother flaming me, because I won't bother to respond (fall into your mindless trap)

Ta Moxie


And that's not trolling? I try to be constructive and I get insulted, nice. I personally found Kris' comments warranted. The lindens have to act on them based on severity and obviously try to figure out which ones are just nuisance. Probably helps if you are calm and explain which rules are being broken and be sure to get him in view before hitting AR. If there's verbal abuse, be sure to include chatlogs. All of this will help. Saying "OMFG this faggit's shooting me" with no chatlog or screenshot probably isn't going to be taken seriously.
Kris Ritter
paradoxical embolism
Join date: 31 Oct 2003
Posts: 6,627
04-20-2006 17:35
From: Ta Moxie
Heya Peeps,

Wow, didn't take long for the trolls to poke their heads into this thread, did it?

If you don't have something constructive to add to the thread how about keeping your piehole shut ? Picking apart individual parts, deliberately taking out of context, asking leading questions, all tricks of the Troll trade, as if we wouldn't recognize them? Do us all a favor Kris, get a life.....or better yet a consience. Oh and don't bother flaming me, because I won't bother to respond (fall into your mindless trap)

Ta Moxie


How was my first post trolling? I responded that I'd had success with it and then offered my feelings on it. As requested.

I decided to respond in kind later when the OP decided to condescend and ridicule my post, because despite wording her post in such a way to invite comment, she clearly doesnt want any contradictory opinions (asking leading questions, in fact, you could say).

And since he/she picked apart individual parts and deliberately took them out of context (did I say *all* abuse reports or *your* abuse reports? no.), I guess the OP is a troll too!

Do 'us all' (who are you speaking for, btw?) a favor and fuck off playing forum cop. If you want to wield the power to tell me what to do there's a thread to volunteer for that.

In the mean time, you presumably know where the ignore function is? Hint, you can get it within just a few clicks from this very post.
_____________________
Siggy Romulus
DILLIGAF
Join date: 22 Sep 2003
Posts: 5,711
04-20-2006 17:40
From: Ta Moxie
Heya Peeps,

Wow, didn't take long for the trolls to poke their heads into this thread, did it?



Na it only took till post #9

To the OP - I've only ever filed one abuse report in world - dunno what became of it but the problem went away...

Mind you I've had some interesting AR's reported against me. For instance I was asked by someone to explain how my diving board worked - it uses pushobject and some jokers were ARing me after jumping on it...

'you have been pushed by a script by Siggy Romulus' or some such.

Oh and theres the 'Giant Penis' build in Taber which was a plywood arabian tower I hadn't textured yet.

Like the court system - imagine that every legit AR put in there are probably HUNDREDS put in that are frivolous and bog the system down
_____________________
The Second Life forums are living proof as to why it's illegal for people to have sex with farm animals.

From: Jesse Linden
I, for one, am highly un-helped by this thread
Kris Ritter
paradoxical embolism
Join date: 31 Oct 2003
Posts: 6,627
04-20-2006 17:46
From: Siggy Romulus
Like the court system - imagine that every legit AR put in there are probably HUNDREDS put in that are frivolous and bog the system down


Yah. Thats what I said. Get a life, troll.
_____________________
Ta Moxie
Registered User
Join date: 22 Dec 2005
Posts: 4
Pyrii obviously misunderstood
04-20-2006 18:13
Heya Peeps,

Sorry Pyrii,

I rather thought that naming the individual I aimed my comments at would tend to lend to the conclusion that nobody else was included. My apologies if you misconstrued what I posted as directed at you.

Ta Moxie

<wonders if she should add "turning other people's arguments against them" to the troll bag of tricks list but thinks everyone knows a troll when they see one so refrains>
nimrod Yaffle
Cavemen are people too...
Join date: 15 Nov 2004
Posts: 3,146
04-20-2006 18:21
From: Basic Resident Related Policies



ABUSE REPORTS
If you are experiencing abuse, file an abuse report. If an issue is serious enough to warrant contacting a Linden, then it is serious enough to abuse report. If it is a complex issue, you can also send your report to [email]support@secondlife.com[/email]
Liaisons cannot mediate in-world resident ? resident disputes. If the situation cannot be resolved between the residents, please file an abuse report

^^
Surreal Farber
Cat Herder
Join date: 5 Feb 2004
Posts: 2,059
04-20-2006 18:24
My take on it is that the Lindens have to prioritize and deal with the most serious first. I can't even imagine how many ARs are filed here and in world on any given day. It would probably be a full time job just sorting them. :(

I keep my ARs to griefing in world and let other things slide. Anything that threatens the stability of grid get Linden attention asap. Of course I also have a private sim and anyone verbally annoying us gets the boot & invisible cure applied asap.
_____________________
Surreal

Phobos 3d Design - putting the hot in psychotic since 2004

Come see our whole line of clothing, animations and accessories in Chaos (37, 198, 43)
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
04-20-2006 19:47
From: Pyrii Akula
Well Live Help doesn't garantee a linden and residents can't do much to help you with a griefer.


Well LH if you can get someone to help other then a linden is pure luck. Strange they have how mnay LH people numbers are and How mnay do you see in th LH chat? Well there are a few great HL people otehrs well.....Linden in the LH is the best thing there can be, but Having people file ABuse reports for finding a underage player is not correct after i so this happen in the mentor chat im. Gesh what are this LH people doing??? JUst telling people to do abuse reports? This is no correct for all matterns of problems. frankly I only us LH when i have no other choice.
Neehai Zapata
Unofficial Parent
Join date: 8 Apr 2004
Posts: 1,970
04-20-2006 19:49
I got suspended for calling someone a pig-fucker.

How was I supposed to know they weren't a pig?
_____________________
Unofficial moderator and proud dysfunctional parent to over 1000 bastard children.
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
04-20-2006 19:55
From: Neehai Zapata
I got suspended for calling someone a pig-fucker.

How was I supposed to know they weren't a pig?


Were you in a PG sim? or continue to bothersome after being told to stop?!
Siggy Romulus
DILLIGAF
Join date: 22 Sep 2003
Posts: 5,711
04-20-2006 20:22
From: Neehai Zapata
I got suspended for calling someone a pig-fucker.

How was I supposed to know they weren't a pig?


I have a t shirt I was asked to take off:

Moronic inbred pigfuckers for Bush.

I think its transfer, want one?
_____________________
The Second Life forums are living proof as to why it's illegal for people to have sex with farm animals.

From: Jesse Linden
I, for one, am highly un-helped by this thread
Schwanson Schlegel
SL's Tokin' Villain
Join date: 15 Nov 2003
Posts: 2,721
04-20-2006 20:28
I got a warning for spamming.

I was sending estate messages in my own sim.
_____________________
Cocoanut Koala
Coco's Cottages
Join date: 7 Feb 2005
Posts: 7,903
04-20-2006 20:49
OK, here's a question, and I can't tell from the Guidelines.

There is This Person who has been pretty easy-going about all the stuff going on on the lot next door, but now there's a picture of this girl constantly pulling up her shirt, up and down, up and down, up and down. This is on the outside of the build, and right next door to This Person's lot.

Now, I understood that mature content like this has to be tucked away within one's home. But looking at the guidelines, it just says it has to be on one's own land in mature property.

Does this mean you can have this sort of thing on the outside of your house? I think it doesn't, but a friend of mine isn't sure.

coco
_____________________
VALENTINE BOUTIQUE
at Coco's Cottages

http://slurl.com/secondlife/Rosieri/85/166/87
Siggy Romulus
DILLIGAF
Join date: 22 Sep 2003
Posts: 5,711
04-20-2006 21:13
Get them to IM a Linden and drop a landmark - preferably a liason - and they'll let them know what the deal is.
_____________________
The Second Life forums are living proof as to why it's illegal for people to have sex with farm animals.

From: Jesse Linden
I, for one, am highly un-helped by this thread
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
04-20-2006 21:58
What i love is when you ask a lInden for help and they don`r reply. I find this happen to with a few lindens....I don`t know what their problems are but atleast tell me they are too busy. :cool:
Kris Ritter
paradoxical embolism
Join date: 31 Oct 2003
Posts: 6,627
04-21-2006 00:14
From: Ta Moxie
<wonders if she should add "turning other people's arguments against them" to the troll bag of tricks list but thinks everyone knows a troll when they see one so refrains>


yeah. "Hi, I am an asshole without any semblance of logic or reason in my argument. You just used my argument against me, therefore you are a troll"

As Siggy said, the biggest troll here is the one flinging the accusations of troll.

And I suspect you're an alt of the OP too. At least, you both have the same holier-than-thou attitude.

Btw, I LOVE this new trend of dismissing people as trolls based upon some list of 'ways to win arguments'. It's so handy for the inept pissy little fuckers among you that cant actually argue their case, huh?
_____________________
1 2 3