Thank You Lindens...

Frank your dead on...I had a long long post written but decided to scratch it...simply put....lets start listening to your customers Gov Linden. Business owners correct me if I'm wrong...but as a manager of a business and gaming area I have noticed griefing going through the roof. The updates are the least of our concerns. We ban griefers...they shoot from the neighbors land...our neighbors ban them for us....they come back with new accounts....LISTEN LINDENS WE'RE NOT WHINEY BITCHES WE'RE CONCERNED "CITIZENS"!!!!! Earn the money we put in your pockets I'm begging you.

.....for always coming up with new thing to add in SL
.....for just making SL
.....(have to say as well) for puting up with all the negative people

keep up the good work guys!!!

and i do pay for my account would you rather sl be the same as when it first came out...that's how it would be if they did not keep adding content and new features

I'm a shift worker so this is my Saturday to play and by the time it's back up everyone will be in bed lol.
I've only been on SL a week now and I love it but, stability does seem to be abit of an issue. Now that I've had my whine I will say thanks for SL to everyone at Linden.

I wrote a list of things I like about the game on my blog, here. Downtime gave me time to update.

So much negativity today! Yeah, I wish the grid was up too. But most of the time I'm just happy Second Life exists... it's a brave new virtual world we'd never have expected 10 years ago when I was little teen geek on messageboards.

Linden Lab can't say it but I will: To those who complain because a day of Second Life is gone, and you are paying customers who deserve better, perhaps you SHOULD get back your $0.75 for today. Oh wait, you already get stipends which, if you trade them in on Lindex, equal a lot more.

Perspective, people.

lol, hahaha, the stipidend doesn;t even come close to covering the cost of your account, not by a long shot, and the whole reason to get an accounts to own land.. 512 wont do you to much so you also gotta front up a tier fee.. but yes to those narrow minded folk the stipidend is worth it all.. it's cheaper just to go out and buy 50 weeks worth of stipidend than it is to buy an account

Echoes positive, Nice work! Thank you.

i throw at least $400 a month into my account and i still think its GREAT that linden labs is always trying to improve second life and add great stuff and make our time here better and better. go spend some time in another virtual world that NEVER updates or improves anything and believe me, you'll decide this is MUCH better.

(and wednesday is my day off also)

bette aka reddish tigereye

A premium is $72 if you buy a whole year's worth.

Stipends end up coming to L$26,000 a year. that's 500 X 52 weeks.

Assuming the exchange rate is about $3USD/L$1000 (which it was at least as good as when I joined, I don't really know what it is now) and you don't spend OR make any L$ in your year, you will exchange your stipends for about $78 USD.

Frank I have a free account but I spned around 300USD a month on land rent and t$L. Yes I purchase mine because its more enjoyable to just buy the money instead of consantly trying to work for tips and minute pay! Tho I do from time to time enjoy picking up the headset and spinning a few tunes.

I am one of the people that say get over it and enjoy what time you are able to play! If you dont like the updates on wednesday cancel your account, tier down, and whatever else they say. But coming here and stating what you did is crazy and very assumptious!

Now have a nice day!

Maybe it was a omen!

Ok, enough of the asskissing...


This thread is like thanking McDonalds for their tasty burger, meanwhile, they're not telling you whats in the meat.

There simply aren't enough threads to adequately express my deep, profound appreciation for flexi.

Ah but not quite... because you have failed to factor in the fact that for 52 days of the year (i.e. 'Patch Wednesdays'), we can't actually log in so their apparent generosity is not what it first seems. Assuming you pay the annual fee of $72 USD; being unable to play for 52 of those days amounts to a loss of around $11 for the consumer.

I agree.

Thank you for SL and the work.

We complain because we like it so much. If I didn't like it, I wouldn't complain. I'd leave.

I pay LL for my account and land. I am thier customer. I find bugs and glitches and report them. I attempt to come up with new ideas to help them. Yes, I argue and complain. I feel I have that right. The day LL tells me I don't is the day I stop paying them and walk out the door.

Sorry to hear about the wedding, btw.

Now.....ON WITH THE COMPLAINTS!!!!....so LL knows what to fix. (wether they will or not remains to be seen)

~Jessy

'bslutely. I paid annually for my premium account, I've bought Lindens, but I spend far too much time in this world. Thank you for the opportunity to get out in yesterday's 36C degree heat and go swimming.

(And wow, didn't need scripted balls for the RL diving board.)

Thank you Linden Labs and helpers... We luv yooo! <3 <3 <3 <3

=^.^=

Not quite 52 days of the year, considering the patching process never takes 24 hours, and updates only occur *sometimes* on a weekly basis. There were two weeks between the previous two updates, and that's not unusual. Also, the post-patch problems of the latest two updates which resulted in considerable downtime (but still nowhere near 24 hours worth) are rare. Add to that TOS 1.6 (that "Second Life is subject to scheduled and unscheduled service interruptions", and it seems unrealistic to suggest all premium account holders expect the kind of service you are suggesting.

Even if your top end figure for annual loss ($11USD) was accurate, it's hardly a large amount of money...and people in a bad enough financial state to miss it, probably shouldn't be signing up for premium accounts with MMORPG services anyway. Hell, compared to the $70USD I can blow on a night out (well, £40, but you get my drift), an $11USD annual loss seems ridiculously low, but I can't accept that I'm "losing" that amount of money on downtime anyway.

It would, however, be nice to rotate the maintenance window to different days and times so as not to shaft all of Europe every Wednesday during peak maintenance time.

Lewis

HUH? Its not the money for the ACCOUNT that is the problem, its the LOST REVENUE from inworld businesses that people are relying on for their real world living. And before people turn round (which Im sure they will) and say "You should do it for the fun - not for the money", its no different from any RL business..... Does the local store give you stuff because the like you - or do you have to pay for it? Its a business - If I were to erect a big fence ourside the local store I would be sued for loss of revenue. This is no different. Grid going down for a day = a days takings gone. And imediate 4% (or so) cut in monthly takings - and if it happens every week like its starting to, then that goes up to about 16% of monthly takings! You try loosing 150k L$ a month because of the updates and be happy about it! And stipends? Yeah they really give you 150k in a month.. And we PAY for them in our subscription account anyway - we should get them AS WELL as the service.

In most interenet businesses - the provider will make a guarrentee for 99.9% uptime - I wonder what LL's uptime is? Nowhere NEAR that.


Well yeah - I think I have put it into perspective perfectly! Its unacceptable - but I dont know what the solution is :/

Exactly! No offence Ryan00 Odets, but this is exactly MY point.... You may put money into your account - but you are not running a business that is your main income in RL. For you - the money you put in SL (however much) is disposable income that you are nt bothered about growing to support you.

There are number of people though who use SL as their method of making a living in the real world. There may be many reasons for this including the inability to get work due to ill health. Taking the service down affects these people a great deal.

Myself - I run a business but I do not rely on it for any RL income - I just would like to pay my fees and have some spending money in SL from it - so its not the same for me - but I do know those who could easily be ruined by SL extended downtime :/

DEFINATELY!!! I dread wednesdays - I get home and go into SL and try to get on with stuff I have waiting for me there and guess what? I cant get in

Usually I can get in by about 9pm but then lately an hour or so later the bugs come crawling out and its a sudden logout and a message (if we are lucky - most times now it seems the grid status page is gone too and the forums that say whats happening are unavailable too) about a "problem" means that the grid stays down for another hour or two. Yesterday I couldnt get back in till 2:30 and was REALLY ANNOYED

I just spent the time in WoW killing stuff out of anger lol

I wanted to say: Thanks for taking my time away from online games and giving me something to do other than just shoot people, giving me a reason to DO something other than play games like meet new people, build/sell things etc. Darn it!!

I would rather LL did their maintenance during regular working hours so their overtime costs aren't passed onto end users. I'm a European user, and don't feel "shafted" by the current arrangment.

No, it's not accurate, which is why I said 'around' $11 USD. And no, it's not a large amount of money in the grand scheme of things (but it's almost 2 months worth of subscription). And while it's true, the grid is not offline for 24 hours - it is effectively for some people as sadly we have to work for a living and coming home to a night of patching effectively rules out being able to play one day a week or thereabouts.

Given the nature of online gaming, I accept that there has to be some downtime but do not like the fact that the Grid is down regularly after a patch that is badly tested and rushed for release. Sometimes after a hard day at work, I want to sit back, turn on my machine and relax in SL... but hey guess what? The Grid is down.

I'm here complaining because I'm frustrated. Besides, LL TOS should not be used as a blanket excuse for bad service on their behalf.

Why not pick 2pm SLT - 10pm UK - to start the update? That still gives several working hours to sort things out, besides I can't imagine that every Linden in existance is tied up with each update.

Lewis