New Members of the Executive Team

"... this past Sunday when we hit 82,653... I watched the action ... as we broke our peak concurrency record without a hitch."

First kudos for 82653 without falling over. A major achievement of which everyone should be proud.

Those last three words grate though, 'without a hitch'. In which SL was that? I seem to recall crashing six+ times, huge chat lag, broken group IMs and abandoning a shopping trip because textures were just taking forever to turn up.

Let me put it this way. Tell the customers 'it went without a hitch' and you risk antagonizing them: ask them how it went.

If the SL Viewer only communicated over port 80/443 - that would be an excellent way to start getting access from behind a companies firewall. Looking forward to the enterprise server though. OpenSIM has a bit of limitations compared to what we see on the main grid.

Welcome new execs and Pete!!!

There's one thing I'd really like to see LL managment do: spend at least 30 minutes a day in-world. Not sitting idle in your Linden Village office but out wandering around. See the grid, spend some time on Help Island, try to build stuff, drive the Linden highways, sail/motor around the oceans, lag, shop, sell, dance, get griefed!!

If you don't do this, I don't think it's possible to have a good handle on what's going on with this platform of yours. Adding a small bit of personal experience each day will really do wonders for your understanding of SL. It's one thing to see a report showing which bug causes the most viewer crashes and quite another to be cruising around in your high-prim SL-65 & finding yourself hitting an access line...


Oh!! I know! I know!!

Is it because you're a raving lunatic?

I thought that was a pre-requisite?

To those who feel LL is getting a bit top-heavy, I just have to say from all my corporate experience, that's how maturing companies function. Believe it or not, these managers do serve a valuable purpose, which is attending all of the constant daily meetings so that the people who have the valuable skills can get on with their jobs. Of course, there is always the dreaded "meeting to schedule all the meetings" meeting, which requires the kinds of executive level officers who are quite dedicated.

I have no doubt these appointments will help streamline the daily functionings of LL once they are adjusted to their new roles. Welcome all.

What major roadblock was this? News to me, I'm verified and live in Europe.

Don't forget the meetings that take place offsite at the fancy hotel up the road so they really really really can't be disturbed from the serious business of talking though the previous meeting before setting an agenda for the next meeting, the three course buffet lunch is required to help them focus for that one.

It's on the list, but to fix it requires a complete re-write of the avatar control code.

Are you telling me that out of all of the professional Graphic and 3D designers (of which I am the former) in RL out in Second Life, nobody would be able to come up to something of LL's standards? If the current Orientation Island Public if any standard to go by as a benchmark, I do not think these standards would be hard to meet and surpass.
Bringing in outside companies to do the work that residents would jump at the chance to get involved with merely shows LL's hypocritical nature and that they do not care about the user created content at all. If they values residents who are content creators in Second Life, they would value their input into the community of which they are part of.

One thing you really need to work on is making the first couple of hours easier.

I've been hanging around some of the welcome centers, and sometimes I approach an obvious newbie and ask if she needs any help. This has been an eye-opener for me. It's really hard to get started. Here are some of the problems.

1. The newbie looks are just awful. For example, the "girl next door" has a dumpy body, painted on bra and panties, and an ugly pink-dotted dress. Some of the girls I have helped were desperate to change all that, but didn't have a clue how.

2. Buying stuff (even when it's free) and wearing it is really hard! There are two ways to buy ('buy' or 'pay'). There are two ways to get stuff (a folder in your inventory, or a box).

3. There are two kinds of clothing (mesh clothing and prim clothing).

4. Likewise there are two kinds of hair (mesh and flexi) but nobody (nobody!) wants mesh hair. (Well, people who want to look like they have a potato on their head are exceptions)

5. There are at least three ways to put something on (drag it, double click it, select the folder choose "add to outfit".

6. Sometimes you have to take something off (e.g. the pink polka dotted dress after you've put on some pants).

7. To change your body you need a shape and you need a skin. It's not obvious to a newcomer what's the difference. And using the 'appearance' box to change your shape can lead to a disaster.

8. It's really hard sometimes to explain things. You can't point, you can't see what your student is doing.

I don't know what SL should do about all of this.

One thing I would suggest is to provide a wide number of choices of complete body shape/skin/hair/clothing outfits that can be easily selected and worn with a single click via a dialog box on the website (NOT by hunting through your inventory). I know you offer something like this before you join, but I think it ought to be available after you've joined. I'm sure SL designers would love to provide these items. If people think this would be unfair competition, maybe you could limit access to it for the first 30 days, or the first 10 logins. Beginners don't buy stuff anyway.

Not nobody!!!



Seriously though, I do agree. As a mentor who goes to help islands a lot, I'm always seeing new folks struggling with how to get dressed..

As a shorter-term solution, giving Edit Appearance access to inventory and making some changes (like attaching prim hair automatically switch to a bald base) would go a long way towards helping that. Newbies are almost alwas in Edit Appearance.

I think things are looking up. I rather like the news of late. It will take some shuffling around but you gotta do that to move ahead.

Welcome new Lindens!

I suppose You will the stars shine and take a deep view on some roi's

Ciao

ps:
maybe someone likes to fill some more live data also in this database
not so actual fact-sheet

/me would suggest to
- give them a bald-hair,
- let them move it with the prim hair to a seperate folder and
- learn them to wear folders



Ciao
Dil

Welcome our new Lindens.

While it might seem somewhat jaded, we've heard all this before.

Remember "Project Open Letter"?

That was a massive community petition from residents, making it perfectly clear, they were unimpressed with the level of service and grid stability.

For a few months following the submission of this letter, we were deluged with promises and platitudes from the highest levels at Linden Lab, yet things got worse... not better.

What is different now, from what was told to us then?

There's something about the momentum here, the innovation, the team of greats lining up behind Mark, Phillip and the customers. Congratulations on the new hires. I've worked with some of them already, and I'm getting very excited about where we're all headed together with this green technology (couldn't resist, it's a new world!). Get out of the way, Linden Lab is on the move and it's going to be very hard to catch up. Concurrency record YEAH! Customer and apps focus YEAH! Internationalism YEAH!

I'm liking the new hires.

The focus on new users is kinda lame though.

You don't have the seats you are selling now. Overload fail. Why focus on getting more into a room with no seats?

This is unethical.

Focus on the ones already buying a service they often do not get before trying to pick more pockets. Rly.

I hope that beside a good management team M will also hire people that actually do the "work"

Ho hum. Who cares. Guess we know what the OS tier increases are paying for.

Of course these Lindens aren't going to be in-world. You'll NEVER see them. All they are gonna do is implement more strategies designed to maximise revenue for Linden Lab. They'll introduce 'wonderful' new initiatives that increase load on the servers, reduce your L$ savings and balances drastically, ignore any resident questions that might be posted to them that fall outside of their carefully structed 'FAQ' and generally cause outcry and dissatisfaction with resident experiences. Happens all the time (with the unusual exception of FJ, who seems to be doing *something*).

I don't care about this news at all. I don't even know why I'm posting this.

can we have a new avatar mesh please?

Perhaps those who think only LL management has been hired recently missed this aside in the article on ZDNet blog this morning.

Quote:

"Linden Lab has added more than 100 new employees in the past year..."

http://blogs.zdnet.com/gadgetreviews/?p=907

How about you people provide some answers to some of the questions from your OnRez/XStreet announcement from the 22nd like you said you would. You are shutting OnRez down on Feb. 11th, do you remember that?

I think in that context "without a hitch" meant "without crashing MySQL, and with nothing failing that wasn't also already failing at much lower concurrancy levels"

Teacher Edison Cabistani Riella Sobrinho, 54 years, System Analyst for 35 years and Hipnoterapeuta 15 years ago, a young Mr Maduro, in a spirit of 20 a few years, it feels to be previlegiado currently accompany this new world, new horizons and I regret that many young people still are not aware of what happens in its return to prime and innovative, I'm Brazilian and eager for information, I thank the young entrepreneurs and the creation of this idealizers Metaverso that call as an incubator of creativity. I know that at some time I will not be more Metaverso this as well in RL, but leaving honored to participate in this time of new times.

Thankful

Teacher Edison - ahavah Merlin

Before they can catch up, they need a product that isn't broken. Forget OI's and HI's. What newbies really need is to not keep crashing or having rezz trouble and other client/server based troubles from the start. Yes the NUE is important, but the stability of the platform only detracts from a pleasant NUE at present.