I'm crashing whole sims v2.0!
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SuezanneC Baskerville
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Join date: 22 Dec 2003
Posts: 14,229
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09-29-2007 20:14
Asumming that one hasn't heard from the Linden staff one might consider sending email to some linden staff people such as, among others, the person the the Sky Eclipse jira issue got assigned to. That person should be able to at least understand what you are saying the problem is.
I'm not sure what you do to re-ring the bell on a support ticket but whatever it is - such as possibly filing a new one - might as well do it.
I don't think folks that already voted for the Jira issue can vote again for the same one.
You could also post the problem in places such as sluniverse.com and slexchange.com and the second life facebook groups and such.
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JoeTheCatboy Freelunch
Registered User
Join date: 14 Jun 2006
Posts: 42
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09-29-2007 23:43
I filed a ticket and they responded saying my account was fine. But I'm CLEARLY still crashing every sim I log in to, and from any computer. so they probably didn't try to login, just checked basic info =]
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SuezanneC Baskerville
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Join date: 22 Dec 2003
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09-30-2007 00:04
I'm inworld now, I can go to empty sim and and you can try to log in there and we can see if it crashes the sim for me.
Did you send an email to any of the staff?
Did they say anything to suggest they understood the problem?
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http://lindenlab.tribe.net/ created on 11/19/03.
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Ann Launay
Neko-licious™
Join date: 8 Aug 2006
Posts: 7,893
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09-30-2007 00:08
Checking the old post, it looks like Simon Linden was one of the people who helped Sky.
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Randal Kline
huh?
Join date: 1 Jul 2007
Posts: 192
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09-30-2007 00:25
From: JoeTheCatboy Freelunch I filed a ticket and they responded saying my account was fine. But I'm CLEARLY still crashing every sim I log in to, and from any computer. so they probably didn't try to login, just checked basic info =] Do you happen to have any witness(es), would be good for them to input their observations in the JIRA or your support ticket.
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SuezanneC Baskerville
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Join date: 22 Dec 2003
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09-30-2007 08:52
Witnesses would be useful, as stated above; some comments from the witnesses in this thread would be nice.
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.
I can be found on the web by searching for "SuezanneC Baskerville", or go to
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http://lindenlab.tribe.net/ created on 11/19/03.
Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan
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Nika Talaj
now you see her ...
Join date: 2 Jan 2007
Posts: 5,449
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09-30-2007 08:58
Simon and the rest of the staff that worked on Sky's problem are not off-hours support staff, they were regular full-timers at LL california, judging by when she got response. So they won't be in until Monday, sadly.
Until then Joe, get a witness and re-open the support ticket and request that they escalate the issue as you can crash any sim in SL that you log into, and thus are dangerous to the grid. Not yourself, THE GRID.
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Oryx Tempel
Registered User
Join date: 8 Nov 2006
Posts: 7,663
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09-30-2007 09:10
If your support ticket is still open you can go and add any comments like "any progress, guys?" to bump it up their list. Also, as stated above, witnesses would be helpful. Contact your inworld friends via email or Skype or whatever and have them stand in the sim that you are going to log into. When you login, and the sim crashes, your friends will be able to say "yes we saw it, it really happened," which will be helpful and carry more weight. Add all that stuff to the support ticket.
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SuezanneC Baskerville
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Join date: 22 Dec 2003
Posts: 14,229
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10-04-2007 21:14
Anyone know if this got resolved?
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.
I can be found on the web by searching for "SuezanneC Baskerville", or go to
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http://lindenlab.tribe.net/ created on 11/19/03.
Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan
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Sy Beck
Owner of Group ???
Join date: 9 Feb 2007
Posts: 202
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10-05-2007 01:41
Joe, if you are, as you say, crashing the sim as well (not sure how you would know but hey) then keep logging into Linden Village. I'm sure they'll start paying you more attention very soon. Thinking about it I know quite a few sims I'd like you to visit while they fix your problem. 
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