A person banned and for what we dont know

well i have been trying to piece together events of what has happened with the Banning of a close personal friend, if she violated something so hanus all that we can think of is her passing a brazillian girls info in a group chat the where a person that was against this was in there, and real life information at that, but after she tried to calm the girl down and she made he made sexual advances at my friend she shot him down, he in turned had her banned and for what we are unclear but it is a indefinite ban none the less, what did she do, she had a store on a sim that had adult items, she made skins, (MADE) and created other adult items, if she was ever warned for violations of TOS or community standards she was not warned about them at all just one day out of the blue an indefinite ban! AND SHE WANTS TO KNOW WHY, NO ONE IS GIVING CLEAR ANSWERS AT ALL AND ITS TIME FOR SOMEONE TO BUCK UP AND TELL HER WHY IS IT SHE GOT BANNED FROM SECONDLIFE

So why are you yelling at us, in caps? Why doesn't she file a support ticket or call them and ask them? Just a thought, the adult content policy went into effect today. Maybe the guy AR'd her and LL decided to enforce their own rules? It's all over the log in page, she couldn't have logged in without seeing the warning that the adult content policy went into effect today.

She should have received an e-mail from Linden Lab indicating why she was banned. She needs to check whatever e-mail account is on file with LL to see. It may be in her junk mail folder, too.

She's going to have to file a support ticket to get this straightened out. No one here can tell you why she was banned, and the Lindens do not read these forums.

passing out real life information in group chat could earn a ban as well.

The best way to not be banned is to not log in and never talk to someone with your main AV. Your enemies can destroy your items on Xstreet with bad ratings, can abuse report every little TOS violations.

I think when people post up yelling i think they think LL reads these forums still hehehe
if only they saw half the things we see here lol

Also
I don't think they would ban anyone for that in a first offense..they would ask them to comply first and if they didn't they would make her one way or the other..

Even when she does find out what happened, nobody at LL is going to tell her friend here, it has to be her to contact them.

Yep, I think it must have been because of giving out RL info - a definite no-no and quite right too.

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Aes

very true..They sure won't tell the Op..

And like someone said..It is more than likely the disclosure that did it..

yeah, but the Brazilian girl thing was all over the place last week. I saw the notice appear in both ISC group chat and as a group notice in the Forum Cartel.

It was an "urban legend" kind of thing, and concerned (if misguided) people were passing it on.

Hardly the sort of thing that should result in a permaban, I think.

She should contact LL and appeal their ruling.

Unless LL determined that she was the first to post it inworld.

It would just be a matter of timestamps.

This.

Spread someone's real life info - perma ban.

Goodbye to your friend, she isn't coming back.

If someone else told me their RL info in SL, in a group, and I then repeated it - they'd ban me too.

They are strict about this rule. Don't ever cross it.

i'm not seeing where it was THAT Brazilian girl info, though i do see how it could possibly be the situation. what i DO see is a lot of convoluted sentence structure (yeah, yeah... ESL) that actually adds up to taking AWAY information more than giving.

you dont get it do you im not going to flame you but the point is in the letter from linden labs which i have read it gives no clear reasonable reason why
and no one at linden labs will tell her why am i yelling she has done nothing wrong and to quote another.. yes the lindens do read the posts be careful

She can appeal the suspension. She probably should, especially if the disclosure really was the "urban legend" thing that was in wide circulation. If it was disclosure of other RL information in group chat... well, probably an appeal won't hurt anything, but there are very real legal consequences to that, far beyond a suspension for violating LL's terms of service. The friend might want to get some Internet liability insurance if she thinks there's any chance of ever doing something like that again. It's not just prominent bloggers who can be sued.

STRICT- HMM LETS SEE A PERSON CAN COPYBOT ALL OVER THE PLACE AND GET REPORTED BUT NOT GET ONE IOTA OF PUNISHMENT, BUT ANOTHER PERSON TYPES SOMETHING IN OPEN CHAT AND GETS A 24 HR BAN.... STRICT... GIVE ME A BREAK

a 24 hour ban? That's it? 24 hours isn't that long. I am sure she will make do.

24 hours? Appeal it and forget about it.

Those emails are just typical boilerplate nonsense that only describe what rule was broken, at best. They can be so vague as to be completely meaningless.

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Apparently Linden Lab doesn't view support tickets as any kind of priority, and "have no schedule for resolving tickets". If you call them and ask why you were banned, they will say quite explicitly that they will not discuss the reason, and that you simply have to wait for them to get around to processing your support ticket. It seems likely that in some cases you will simply never know quite why.

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Thanks for the warning, buddy. Umm yeah, I 'get it', lol. The question was, why are you yelling at 'us' here on the Forums? We cannot answer your question. The Lindens will consider you a 3rd party to the situation as you were not the one banned and will not discuss the matter with you. It is not your business, they will only talk to your friend about her account, not to anyone else. Your friend needs to deal with the Lindens, they won't tell 'you' anything at all as it's not your account. As someone else said, hopefully she can appeal the ban.

Amazing, isn't it? Sometimes you don't even have to type something in open chat, sometimes you just get banned minutes after reporting that someone is selling copies of your stuff, even though it's the only time you've logged in for the last 30 days, and didn't IM anyone, and were just sitting there completely by yourself.

It's hard to imagine what, if anything, you did wrong, and Linden Lab feels no obligation to tell you, yet you can see Mr. CopyBotter is still running around the grid happy as can be.

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Yes

Privacy is the number one concern here for LL.

And also - I don't make the policy, they do, so don't get rude like that at me.

She should be glad its a 24 hour ban - from what I hear the norm for invading privacy is a permanent IP and credit card ban - no more you, no more alts of you; goodbye.

Unfortunately, in my experience, not really. I've had rl info disclosed and multiple instances of threats concerning my rl and I'm not even sure the people involved got temp bans.

You do realize that for this, -IF- you AR'd it properly, you now have the option of suing those people and linden labs in real court. In the US, where LL is located, public disclosure of private facts is a tort. In California, you can do it without knowing the name of the actual tortfeasor at the time you file, using a John Doe defendant and then forcing Linden to reveal it in discovery.

If they did actually contact you in RL with threats, or make those threats from within SL, you can also get them for that - which tort depending on how the threat was made.

If what you describe is the actual situation, you shouldn't be posting about it on online forums, you should be contacting a lawyer who is familiar with California tort law, or your local tort law, or the tort law where those people live, or any combination of the three.

The reason LLs has a strong policy on privacy is because invasions of it can open them up to tort suits, which are extremely expensive to lose in California. Copyright and other issues however, tend to be only as big as provable damages, and the value of things in SL is trivial.

But you're going to have be ready and able to prove in open court that you exhausted all reasonable remedies LL's provided to you before you can win against them - however winning against the person who did get your info and contact you offline or expose you won't take anything more than showing they did it.