What is LL's AR review process?

Is there anything to protect mature, Adult and PG people from unwarranted AR's from in the name of something being broadly offensive, or just protection from vendetta or malicious type AR's in general?

You can't review ARs because you never know if someone submitted an AR against you.

You can get a review of warnings and suspensions. The review process is as mysterious and inexplicable as the AR system itself. That is to say you put in a ticket, wait 3 days and then maybe they get back to you with some boilerplate letter containing useless, unrelated information, maybe it has a short comment saying "We performed the review and have reversed the warning", and maybe they just ignore it for a month and then send a note saying the warning stands. The warning or suspension email never ever contains a description of what you did wrong except in the vaguest possible terms.

There's never any explanation or details. If you ask for clarification on some point or explanation of specifically what you did wrong and how to prevent it in future then they will decline to provide it.

The 3 day delay on reviews for suspensions is very funny because most suspensions are between 1 and 3 days.

I did use the ticket system in the past to suport review requests from tenants in combination with ARs for alt abuse and harrasment for the person filing out the false ARs.
Offcourse with LL's policy of not disclosing information about ARs I have no idea if it did any good tho.

They break out their Ouji board and ask the spirits for guidance.

edit: ...but I've never really had a bad experience with the gteam, except for going to their office hours and trying to get them to commit to some answer.

It works like this:

http://www.youtube.com/watch?v=wdjnD4AKVxw

Is there anything like a "3 strikes and yoru banned" or is it all this random from our end.

I'm asking because I am a bit worried about the AR police once these ratings changes go through, if it is true that not everyone will get a land swap, are adult players left in mature going to be like sitting ducks for the anti sex vigilantes?

A long time ago, someone told me they were going to AR me for something really stupid.

About a week later, someone names (insert first name) Linden showed up on my land while I happened to be there. This person never said a word and never responed to greetings. They walked around my land for about five to ten minutes, edit-clicked on a few things, and left. Really made no sense, because what I was supposedly AR'd for, had nothing to do with my land. I wasn't even on my land when it supposedly happened.

Bottom line, I never heard another word.

I submitted an AR about a year ago, against someone that has megaprims pushed on my land. I have never heard back. I was building a giant waterfall there anyway, so I just build over it and let it go. Another neighor that is land-violated by the same prim, has submitted several, and never heard back, or so she says.

The only things I've ever seen LL react quickly to are:

1) ARs about an avatar being Underage (in RL of course)
2) ARs of child sex type stuff
3) Copybot related ARs
4) Setting off their secret formula for supposed money laundering (invalid Linden dollars)


I know LL has stated repeatedly they aren't going to be swinging the ban hammer wildly in relation to the adult changes. No matter what you're supposed to get a warning the first time or two.

Linden Lab hasn't even announced what its enforcement policy will be.

Linden Lab has a history of trying to automate procedures that really require a human beings analytical skill. And there is going to be a flurry of ARs after the Adult change. And with the big deal Linden Lab has made about this change, they have to appear to be doing something.

So if there is no actual human being making decisions on a particular case, or reviewing ARs related to the same set of circumstances or from the same sources or of the same time, there is not going to be any institutional memory from one AR to the next that may be filed against you; except the two things that are easiest to count: the fact previous ARs were made against you, and the final disposition of the AR.

You guessed something like, "Three strikes and you are banned." Since this would be an easy procedure to automate, that may very well be the one used.

So someone ARs you for a sex bed, though there is no sex bed on your property. The only notice you get from Linden Lab is, "If there is a sex bed on your property, you must remove it." You think, well there is no sex bed on my property, so no problem. But now you have strike #1. Two more and you are out. When strike #3 comes up, don't even think about saying, "But I didn't have a sex bed before," because the only record kept will be that there was an AR against you, and the result was a warning.

For my club, I figure Adult is the safest place to be. Even though we would probably fall under Mature, it probably comes close enough to the line between Mature and Adult that we would get ARed into oblivion. Adult land is simply the safest place with the least headaches for me. (My little 512 sq m home parcel is a different issue; it's on mainland. Maybe I'll just sell it and not have a home, I'm never there anyway.)

I suggest that if you think you will be a target for ARs, do everything you can before the fact that documents your compliance. If you get a hint of an AR filed against you, challenge each and every one, creating a voluminous paper trail (digital trail?) of every piece of evidence you have, make use of every appeal you are given, and when you are out of appeals, continue to keep going up the chain from managers to executives to legal. Try to force as much institutional memory as possible (loads of saved correspondence in your file), and do not take any e-mail from Linden Lab as too trivial to be worth your time.

Don't forget.. Never use the word TRUly in an ad because they will drop everything they are doing to protect the integrity of their TOS, while reports of a possible hack on their SLX terminal goes unanswered for nearly a week and still not addressed.

I am cracking up at the stupidity and the lameness and I laugh at the person who filed a report for me using the word TRUly and the lameness of the TOS Nazi that followed up on it. You both are pathetic and TRUly lame, and hopefully soon on unemployment or begging on the street for a quarter.

What's the deal with the word TRUly?

It is a violation of the TOS and caused them to block access to my SLX account until I removed it hahaha

lol, how wacked, eh.

could be the TRU part since there is a company called TRU graphics
http://www.texturesrus.net/cms/front_content.php?idcat=97

This sounds kind of clear. I hope it stays so.

[09:49 AM] ** Linden: Oh! Here it is.
[09:49 AM] ** Linden: Governance team reviewing abuse reports, real life.
[09:49 AM] ** Linden: http://www.shorpy.com/files/images/00037u.jpg

I ~know~ she's gonna wanna kick my butt over this. =^-^=

Be afraid. Be very afraid.

I'll say it again. LL is out to eliminate adult content from Second Life. If you have anything beyond the 1950's world of Leave It To Beaver, you're liable to get AR'd, and the G-Team is not noted for their enlightened views.

Of course, for most people, LL won't offer a land swap to the Adult Continent. That's only for businesses, and the "most extreme" ones at that. Or so they say. But just try to get a Linden to say in writing, "We looked at your content, and it's OK for Mature land". Nope...they'll wait for a fellow resident to AR you and put you out of business or drive you off the grid.

I hate this. SL was one place where people, in general, had an open, tolerant, enlightened view of human sexuality. Not any more. The Puritans have won. Sex is once again something dirty, to be done in the dark under the blankets and never spoken of.

While on the subject of ARs, how does LL react to ARs concerning things like violation/invasion of privacy or sharing of chat logs? (violations of the ToS and Community standards, respectively.)

Anyone have first hand experience?

Ironically:

Ward, weren't you a little hard on the beaver last night?

I had to go back and search through the blogs for the land swap policy. I can't believe that they are not offering the land swap for everyone forced to move; only those who are "commercialized."

Everyone who thinks they could possibly be affected should go through the process of submitting the ticked to request the swap, forcing Linden Lab to either (a) reply in writing with the denial, or (b) do nothing and by silence, assent.

If you are going to have any real possibility of coming back on Linden Lab in the future because they screw you over (whether lawsuit, BBB report, talking to a media reporter), you need to give them the opportunity to mess up by turning you down or not responding. If you don't attempt the process to begin with- necessary for you to claim you did everything possible to protect your rights- you will leave yourself with no future recourse of any kind.

Yep, this is what I am worried about, you can go to an island where the rents are going to double in a year or pay massive prices at LL auctions for adult rated lagged ghettos. You'd only have to fart to loud and you'd be banned in the end, it's fucking shocking some of the AR vigilantes are already here in the forums and they aren't balanced people.

Yeh, it's insane. Lindal Kidd is right, they want adult either out or as a income earner for themselves.

Not firsthand experience but placing these items on LL servers will probably get you a warning suspension in the forums/game. However LL has no jurisdiction over outside websites not under their control and this is where most get posted and names named as in scammers etc.

Just remember no chat logs IM logs are secure in SL as anyone can post the contents elsewhere.

One thing I'd like is for land owners to be able to ban by ISP. A ban for a rabid greifer by name alone is kind of useless as they can just make a new alt.

We wouldn't have to see their ISP, just that the LL bans are based on it and it could have a few variations in place with wild cards to cover slipping and changing ISP's.

This would be good for general grief but also for the vigilantes, as if they actually could get on the land they'd have less basis for trying to police it.