Misleading Ads and Creators who just don't care.

That^^ for sure!

Any major purchase such as a home, I definitely look at it inworld prior to purchasing on xstreet. But I do that with mostly anything I buy on xstreet.

However there is the exception. I saw a wall mural with candles on xstreet and went inworld to look at it to see if it fit my wall. I went to the creator's "store" which really it wasn't. It was more like the basement of a power plant. Going against my gut feeling I purchased it anyway. Well of course it didn't fit. I contacted the creator advising the item was not on display as stated in the description and it doesn't fit my wall. Never heard a word back from him.

As my grandmother used to say "the best lessons taught, are the ones you bought".

Lucky for me, that lesson was only 180L.

Another reason to check inworld is that xstreet will charge you for a sale for an item that doesn't exist... it isn't supposed to, but its done it to me twice. Seems to happen when accounts are no longer in existence. If the creator still exists, but the item doesn't, I get an error and a refund.

So if I can't find your store in world, and see the product - I move on.

Argh- what deplorable service- I am glad when someone points out errors to me- the other day i put earrings on xstreet... and uhm- forgot to put them in the box! Damn right i was glad the first customer told me! She got her earrings right away and i got my package properly boxed- If I had ignored her- can u imagine the number of angry customers?

My lashes seem to fit most folks and i do include a notecard wth how to fit them- I still get foks at times that need a little more help. If it is easy breezy I guide them thru it (had a girl in my shop last night for about an hour working on hers- it isn't always easy for the newer folks.) I do also offer to custom fit them - yes, for an additional fee- but that is a service, not a correction to an item. Absolutely if a product is mislabeled i will be glad to fix and glad for the information!

I would have sent an abuse report under Fraud $L category. I remember seeing something about misleading advertisement but didn't see it now...

And yes... prefabs, I buy only if I can get in touch with the creator before buying and if I get answers to all of my questions and that the creator really is helpful and that I feel will give a good customer service after I buy.

The new house what was sent, still has prims that don't line up and still has textures that don't match.

I did check out the house before I bought it but not good enough, I didn't see the problem until after I bought it and then went back to see if I had caused the problem with my land being uneven, but that is not the case. The workmanship is crappy. The house is sold as mod/copy/ no trans but it is not mod at all.. and the owner knows that, he states he changed that but hasn't changed his ads or notecards.

Buyer beware...Live and learn and get screwed out of money...5200L.. not much to some..but to me its alot of money to waste on something I can not use

L$5200 for a house?

Yeah and a poorly made one by a creator with a bad attitude

I can sell you a crappy no mod house for half that price

For that price I will build you a custom house to your specifications. *giggles*

Thanx for the offers...*rolls eyes* but I think I have been screwed enough...

Yeah reminds me of something that happened to me a week or two ago. I went to "X" store (and luckily for the ToS I honestly don't even remember the name of it now LOL) to search for "Y" item. I found one that was really cool and was marked as twelve prims. Considering the number and type of details that were on it, I suspected it was too good to be true (being a builder myself), so I looked at the edit info and sure enough--it was actually TWENTY-SIX prims!
It burned me b/c while I have the savvy to look for such things now, I might not have as a noob and I know that SOMEBODY, SOMEWHERE is gonna get burned. I was so fuming mad that I decided it best not to contact the creator for fear of how I would come off. And of course, I didn't note the name so unfortunately someone else is gonna have to do it after they get screwed (sorry folks).
Turns out that I found a similar item (granted not as detailed, but for my purposes it really doesn't need to be) for about half the price elsewhere...that second find is now sitting in my cottage

There was a post on the grid status page about this problem a few weeks ago, and I remember reading the JIRA that brought it about, but I cannot remember the details, except that it seemed to be related to the new bulk permissions option in the 1.23 viewer. The general idea seemed to be that using that should be avoided at all costs, and that permissions for objects should only be set while they were rezzed on the ground, prior to packaging. I have no idea what the status of this issue is now.

You know - that was really NOT nice.

I have to say I was on your side at first but maybe this is a case of a merchant who just does not put up with verbal abuse? And a customer who is super picky?

If the textures and prims do not line up exactly that isn't good but it is not ripping you off either. You did get a product for what you paid. If you were not satisfied with the product to begin with, then ask for a refund or another product, not the same house. Why be surprised that it's the same one as the last one, if it's the exact same one you had before?

But, what I notice in this thread is, a lot of people have sympathised with you, offered to help in various ways, and not only did you choose not to thank anyone - even a general "thanks everyone for the help and replies" - but here you even insult them. I really doubt anyone here was about to "screw" you as you put it.

It's too bad that the quality doesn't seem to match the price. Maybe you are not aligning the house well when you set it up, or the land is uneven? In any case though, you might want to remember that old saying "you can catch more flies with honey than with vinegar." Even if all you end up with at the end of it is a bunch of sticky flies.

(I think it was just going with the flow of Vania's joke.)

Maybe - but Lizz also offered, and the rest of my post still applies, I think.

Yes it was.. and I have thanked everyone who has contacted me, and planned on doing it here as well.. but these things seem to drag out and I would have to have made a thank you post many times instead of just once..

The problem was not a rezzing problem.. as the problem exsist at the store and the owner has even admitted to trying to fix it.. and has even admitted the textures are not a high priority to him.

The creator himself has tried to fix the problem with the peices lining up and the texture and can not fix it either.. he states and I quote


"I'll take a look at the deck, but do keep in mind the concept of this is a JUNGLE pool house, its a bit rough, built in the jungle, out of jungle stuff like bamboo, so aligning textures perfectly isnt a really high priority with it. but I'll take a look" He admits here that textures are not a high priority


Please keep in mind, the ONLY perfect thing in second life is a 1 meter square wooden box


Tiara, I don't think you understand the falshing issue. However, I have adjusted prims


"Tiara, the reason that prim can't be aligned is because it is a different shape that needs to be hidden, if I perfectly aligned it the prims would be flashing and I prefer using a slight offset."


the base is constructed that way for a reason and can't be changed, the textures look fine to me now. I'm sure you can find other merchants that meet your standards, I suggest you shop there.


I take full fault for not checking out the house better before spending all that money on it.. I would think that if you charge that much for a house.. prim aligment and texture and being proud of your work should be a high priority

I didnt contact the creator, until I tried everything I knew how to make the house work.. rezz, derezz , save, delete... flatten land..trying to Mod it as the ad says it was mod, and in fact it wasnt.. and checking the store.. Wasnt my fault..

I am not new to SL, I do know how things work.. and that there can be problems with rezzing, lag, land being uneven.. and now I do know.. that some creators are out for money and do not care about the customers...

If the ad says it was mod and it wasn't then you should get your money back.

This.

I have an outfit in Xstreet that was, at first, "no copy/transferable". Than I changed permissions to "copy/no transfer". Updated the permissions in the products description but forgot to change the pic

In the pid, it was said that it was transferable. Once a customer bought it, aiming to give it as a gift, and it was not transferable. He wrote me, calming for a transferable one. Of course I immediately send him a transferable one - no matter if the description says it is no tranfer, if in the pic the opposite is said

There where only one thing I could do, send him what he bought.

Apart from the mod thing, which was clearly wrong, and the "ONLY perfect thing in Second Life" which was also clearly wrong, but I'll overlook it this time since he probably hasn't met me ...

I haven't seen the errors in the building but if they are only slight, what he says makes reasonable sense. If the prims are being examined really close, it would be unrealistic for them to match up exactly. The "flashing" problem he mentioned is when 2 surfaces are arranged to occupy the exact same plane and it has to be deal with one way or another. Shifting one a little is a good way of doing it and often it's more realistic for it. But, as I said, I haven't seen the build so I've no idea what it's like.

There is one piece that the prim is higher then the ones next to it.. and the textures on that piece are way off as well as the textures don't line up on most of the build.. its like wood planks with white lines and the lines dont line up.. it doesn't look nice.. and to me.. textures matching up,is a priority.

*faints dead away onto the floor!*

I realize people have the right to charge however much they want for their products, but - L$5200 for a basic house??? Only someone supremely arrogant would charge that much!

I am not perfect, but I do take a lot of pride in my work, and I take great pains to make sure prims and textures line up properly, and resolve the texture occlusion issues I see plaguing a lot of builds; but even I am not pretentious enough to charge those kind of prices!

I have been told that I could charge much more than I do; but I am more interested in getting good quality houses into people's hands than I am of getting rich. L$5200???

I agree. As I said, I haven't seen the build. It sounds like the creator's first effort at a building

I had a customer IM the other day with the complaint that sections of one of my skyboxes weren't lining up. He tried two different skyboxes and both did the same thing. When I teleported over to see what was going on, the problem was obvious - he was rezzing the skyboxes right at the edge of the sim. When SL couldn't place one wing where it should have gone, it moved it over and up - resulting in a mess.

When rezzers go wrong, 75% of the time it is SL.

The rest of the time it's either a problem with something the customer is doing or a problem with the build (in which case it should be fixed...pronto.)

Lastly, who in their right mind buys a house that is no mod?

Isablan, the OP did state that the signage advertised it as mod, she later found out after the purchase that it was no mod.

In that case, the OP is owed a refund.

Although - frequently items (especially rezzers) say no mod in inventory due to scripts inside some of the pieces. The pieces are modifiable, but the scripts inside are not. You don't know the difference from how it presents in inventory, but when you rez the item you can mod it. I have to explain that a lot, even though it's in the instructions.