Do you feel wanted? fell like the lab wants ya?

And honestly, I don't care if Linden Lab wants me, personally.

I care about being lied to, I care about having my time and money wasted, and I care about being used.

The only thing that upsets me about the callous way that Linden Lab treats me and other residents is the fact that they pretend that they are trying to make this loving, family-like, commune-like community.

When Linden Lab says it values me like a member of the family, then treats me like dirt, I feel like they lied to me, they are using me, and I have wasted time on them.

If Linden Lab would just come out and say that we are treating our interactions with residents like business transactions, are deal with everyone at arms-length, and are focused on our bottom-line just like most American businesses, then it just wouldn't bother me when they actually treated me that way.

There is nothing wrong with operating a business and making an honest dollar. What is wrong is promising one type of experience and then delivering a completely different one.

well in a nutshell YOU summed up what i felt when i started this lil thread! it wasnt so much the issue of being wanted but being LIED too. the smary way they always talk about building communities, that hippy dippy love in crap then proceed to assail every single segment of that community from time to time
it's the hypocricy of ity all that pisses me off.

Wanted?

Dead or alive, Jumpy. Dead or alive.

hehehe u cant kill meh chump!

I am regularly welcomed and thanked for shopping at most of the places I go, and assisted cheerfully if I have a problem. If I don't get that, then I find another place to shop. Yes I do feel that my business is wanted for the most part by those businesses. I don't get that feeling from LL.

sounds like it

now if someone could fix the stupid internet for me
everything is crawling. Thought it was just SL, with the stupid timeouts and such, but everywhere I go it is sloooow.

but do YOU (not your business) do you feel wanted there?
Say.. you did not shop, bought nothing, would you still get that warm mushy wanted feeling?


I don't care if SL gives me the warm mushy wanted feeling, as long as they let me in the door, then yep, I am wanted. (otherwise the ban hammer would be hitting me)

That would be like asking if I am making some random resident out there, whom I do not know, and never met, to be made to feel wanted. (remember for the majority of us, LL or the employees of LL have no clue who we are.)

(As for the being lied to comments, I do not get that feeling, after all, I do not expect any business to tell me everything they plan to do.)
in the end, I decide for me, and only me, if I wish to continue to hit that login button.
No matter what others think, to me, SL is still a game, it is not my life, and I can login, and logout anytime, I do not need to feel wanted, or needed by them, any more than I do by WOW.

Do you think WOW asks the player base if they want the changes they bring out? hell no LOL

I feel something... I feel something... no, it was just gas.

Perhaps it is the small town I live in, but yes I get the same treatment whether I purchase or not, and while the employs I encounter often are not close friends, they are certainly friendly acquaintances. So in that sense the comparison to LL takes a stretch. It would still be nice to feel more appreciation from LL because unlike WoW, we create the content.

I'm truly sorry to hear that. I guess it's a chain and not a sole proprietorship... the guy at my corner store is pretty cool, we get along.

I'm truly sorry to hear that. I guess it's a chain and not a sole proprietorship... the guy at my corner store is pretty cool, we get along.
Yes, he should, and when he doesn't that's a failure.

I'm not entirely sure they even want my money now. Apparently Meta Linden thinks imaginary money from customers they don't have spends better than the real money I give them.

As for local stores, yeah, the ones I go to at least act like they appreciate my business, even when I'm not spending money. Wherever you live must really suck, Rhaorth.

I see other people saying this, and I gotta say, I don't get it. Walking in SL is easier than in just about every 3d VR environment I've ever used, games or otherwise. The arrow keys move and turn you, you don't have to walk around by laying waypoints or turning with the mouse while you walk with the arrow keys or any of the other weird-ass variants I've come across. Lively was the worst... the arrow keys moved your camera only, and to walk you had to drag your avatar with the mouse. No POV view at all.

Well maybe city living has tainted me (when I lived in the country where everyone knew each other, sure I had the wanted feeling, after all chances of knowing the owner/employees was high)

As for here, I feel I am just another number walking through the door, another few dollars in the pocket of the owner, and the employees always give the impression they would rather be somewhere else doing anything else, other than the job they have.

Yes good quality customer service is greatly lacking here. (and I know it is not just me, if it were it would be that way everywhere I lived, and it wasn't)

So my point is more of....
SL is like a big city, or even a state, so do you get that same warm mushy feeling from the senator, or the mayor of the city? Does everyone in the city know you?

*shrug*

as I said, doesn't bother me

Y'all need to move to Houston. I've had tollbooth attendants who were friendlier than that. Had one get on my case once (all in fun, of course) for taking a different booth one day.

Maybe it's because people always have one thing in common to gripe about, so they don't have to take it out on each other. You can always say "My AC was out last night" and all of a sudden EVERYONE'S your friend. "Oh, you poor thing." "Man, that sucks..."

Must be a Texas thang. I live in a small town outside Corpus Christi, but even when shopping there, the folks are friendly. I can visit family in Leander or in Austin, and find the same thing. As for Houston, the traffic keeps me away. :^)

Honest! There's a lot of people in Houston, really, we're not all traffic bots!

I agree. I picked it all up in just a few moments. I found it very intuitive -- clothing, avatar appearance, my profile too. Communication, now THAT's hard, and still is for me. I think it's the chat and IM windows. They are just not designed for me.

Maybe I feel feared more than wanted. Sometimes it feels like the Lindens would love to turn SL into Activeworlds.. but that when they try to implement a AW like change the community roars back at them and they scurry back into their burrows and stare out in terror at us. Maybe eventually they will 'do it' and shove something down our throats that causes the mass exodus. Hopefully the loss of revenue from the openspace fiasco and their backtracking on it will give them pause though. When they sit in the giant gold and marble briefing/luxury spa room each morning having their servants hand feeding them grapes while they have their morning staff meeting/full body massages and remember, "you know, when people say 'this is bs, I'm leaving', sometimes they mean it".

As for the 6th Birthday rules. I don't see much wrong with them as stated in the application, it is a LL event, and usually their stuff is always PG. Of course LL being LL there will most likely be some random Linden who makes life unbearable by enforcing their personal code of morality on top of whatever rules may be in place.

Patasha

I guess I'm fortunate then. The staff at my local grocery makes me feel like a welcome long time friend of the family, and with some of the employees, like I *am* family in the most positive sense of the word. Oh, and this is all very genuine, not the forced fake facade that some stores put on past "hi, how are you today, did you find all you needed? Thank you"

The result is when I go for just a quart of milk, I spend no less than $100 for a bunch of groceries including the milk, and enjoy my shopping experience. In the other stores in this area who are not as welcoming, I wind up paying my $1.79 for a quart of milk and I'm gone.

Because I dont feel this particular brand of staff generated warmth from many aspects of secondlife, I'm finding my spending habits have dropped to less than a quart of milk in the last several months, other than paying my premium. Where I used to buy lindens for up to $100 USD in a month, I've bought none in the last several months.

Additionally, 2 of my alts just dropped premium.

No, I dont feel particularly welcome or appreciated by the Lab.

I'll continue to enjoy it, dance and meet folks until it ceases to work.

now I guess the question should be


What can LL do to make you feel wanted (this is a general you, to anyone who doesn't feel wanted, or appreciated)?

Do you think they should do the same as the general storekeeper does, or would that be more the responsibility of the shop owners in SL?

I have not had any issues with LL, I have had good experiences with customer support, and follow up, as well as one on one meeting with lindens.

Now, some of the shop owners, designs, creators, whatever you want to call them, they lack customer service, and that DOES reflect badly on LL (for some folks).

So what would it take from LL to make you get that feeling you seem to be missing?
(for me, nothing other than what they are doing, I am happy with how I feel)

"Stop lieing to your customers" is probably the first thing I'd say.

Also, start realizing THEY are just as important in what the product becomes as they are, if not more. SL isn't a washing machine that you buy and use as it was sold to you. The customers have a major part in determining WHAT SL is as a product. LL developed, provides and maintains the platform, but the residents give it it's Life. They've lost sight of that, if they ever had it to begin with.

Do I feel wanted? Considering LL gave me a one day suspension yesterday for no apparent reason, I'd say no. You'd think a content creator and Concierge member would be more important to them than that. I'll always have my hands in SL, but whether my money stays there once they're not the only game in town anymore is another question.

Me, no.

My money, yes.

maya i can sypathize I JUST NOW RETURNED from a three day suspension with an attendant hardware block (just caws i mentioned all my alts by name once on my sl wiki page, just loggin em in is apparently abuse of alt accounts now). i feel wanted in a sense caws they didnt ban me. but i feel like a persona non grata, like the bad guy all over again!