Estate Owners: Are you seeing tenants getting "out of sync" with your sims?
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Wildefire Walcott
Heartbreaking
Join date: 8 Nov 2005
Posts: 2,156
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02-10-2009 13:09
From: Konu Magic I am curious to find out if the sims she's having issues at are all located on the same server. Very rare and unlikely. Every time a sim restarts it ends up on a different physical server. This is a good thing because it allows sims to come up faster, and can potentially move you to a server with better server "neighbors." It is actually very bad for physically adjacent sims (where you can see one sim while standing on the other) to be on the same server, because border crossings are so resource intensive that you will often be disconnected when trying to cross from one sim to the other (I have even experienced this first-hand). I do believe that I've got sims spread across different geographic locations, however, since I have been buying them for the past 2 1/2 years, and Linden Lab has added various server farms in different locations during that time.
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Konu Magic
Certified Insane
Join date: 25 Nov 2008
Posts: 704
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02-10-2009 13:12
Well my understanding is that she is having issues on Sim A, B and C on the grid. They are not located near eachother... just giving her the same issue. Is there any way for a sim to change servers even without a reload of the sim? Is there any possible way that sim is going back onto a server that is having an issue?
To the OP: Any other complaints from anyone else?
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Wildefire Walcott
Heartbreaking
Join date: 8 Nov 2005
Posts: 2,156
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02-10-2009 13:53
From: Konu Magic Well my understanding is that she is having issues on Sim A, B and C on the grid. They are not located near eachother... just giving her the same issue. Is there any way for a sim to change servers even without a reload of the sim? Is there any possible way that sim is going back onto a server that is having an issue?
To the OP: Any other complaints from anyone else? No, she's the only one has ever reported this. I really don't think it's anything related to the sim or server, but could perhaps be a connection issue between her and whatever co-location facility is housing the sim she's on. Since geographic location of the server has no relation to the sim's location on the grid, this might explain why seemingly random sims give her problems. I'm betting that all the problem sims are at the same co-lo, and there's something breaking in the thousands of miles of cable between her house and the servers housed there. EDIT: Also, sims are generally not supposed to jump between co-los, although I have seen it happen once. They normally stay in the same facility.
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Naz Fride
21st Century Faux
Join date: 8 May 2007
Posts: 341
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02-10-2009 14:43
This has been happening to me for the past three days. It is also happening to my roommate and one neighbor, but only in our home sim. It ONLY happens in our sim. Symptoms include not being able to Log On at home (being directed to another sim, even though in actuality the home sim is up and available), not being able to connect to voice at log on, not being able to see groups, not being able to TP out or in to the sim, and crashing on TP out of or into the sim. The three of us are in three different geographical locations (in 2 countries) and it started at the same time for all three of us, so it seems pretty bleedin' unlikely to be an ISP or router issue. It's definitely something to do with THIS sim.
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Amity Slade
Registered User
Join date: 14 Feb 2007
Posts: 2,183
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02-10-2009 14:45
I have had the same problems described in the original post in two different places where I rented on estate property this year. In each case, when the problems started, I waited a few days to see if they would go away; then examined my computer; and then finally I would contact the estate owner, who would restart the sim, and the problems would go away.
On one of the sims, the process happened several times; the problem would come, a restart would clear it for a while, the problem would come back, a restart of the sim would solve it again for a while ... On the other sim, it only happened once (though I didn't stay there long; the sim owner took the sim down when prices went up).
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Qie Niangao
Coin-operated
Join date: 24 May 2006
Posts: 7,138
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02-10-2009 16:26
From: Lexxi Gynoid Oh. This is why the adjacent sim in Nautilus City looked like a void for a long time. I couldn't figure out why no one was complaining or why it just wasn't there. It probably is something with my computer. And I've seen this issue elsewhere. Every once in a while. I saw it early this morning on a Mainland sim, but it coincided with this network trouble: http://status.secondlifegrid.net/2009/02/10/post494/. And tomorrow will be another day when we can expect more of this sort of thing to be happening: http://status.secondlifegrid.net/2009/02/09/post493/. Not sure about the Nautilus City experience, but the above grid status problems are surely *not* the OP's troubles. I'm just mentioning them because they could add noise in trying to figure out when and where (and ultimately why) this is happening. (TBH, like Immy, I'm suspicious of some 1.25 problem. Very subjectively, it feels as if they tried to reduce load on the central db with this release but it didn't quite work--hence intermittent weirdness in Groups and About Land info, for example.)
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Jill Enyo
Registered User
Join date: 9 Dec 2008
Posts: 4
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02-11-2009 07:37
From: Qie Niangao I saw it early this morning on a Mainland sim, but it coincided with this network trouble: http://status.secondlifegrid.net/2009/02/10/post494/. And tomorrow will be another day when we can expect more of this sort of thing to be happening: http://status.secondlifegrid.net/2009/02/09/post493/. Not sure about the Nautilus City experience, but the above grid status problems are surely *not* the OP's troubles. I'm just mentioning them because they could add noise in trying to figure out when and where (and ultimately why) this is happening. (TBH, like Immy, I'm suspicious of some 1.25 problem. Very subjectively, it feels as if they tried to reduce load on the central db with this release but it didn't quite work--hence intermittent weirdness in Groups and About Land info, for example.) I'll buy that. It does seem to have coincided, time-wise, with the roll out of 1.25.
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Wildefire Walcott
Heartbreaking
Join date: 8 Nov 2005
Posts: 2,156
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02-11-2009 13:26
I'm betting there's a link here. Someone else just started a thread suggesting the issue is with UK customers connecting to sims at specific data centers. 
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Imnotgoing Sideways
Can't outlaw cute! =^-^=
Join date: 17 Nov 2007
Posts: 4,694
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02-11-2009 16:27
Problem: I'm seeing the issues and I don't live in the UK. (^_^)y
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Wildefire Walcott
Heartbreaking
Join date: 8 Nov 2005
Posts: 2,156
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02-11-2009 17:00
From: Imnotgoing Sideways Problem: I'm seeing the issues and I don't live in the UK. (^_^)y You could still have a crazy path to the Level 3 data center; or the path you take follows the same weak link that UK traffic is taking to get to its final destination. I am going to do some experimenting with this when I can.
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Kenbro Utu
Registered User
Join date: 26 Sep 2006
Posts: 483
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02-12-2009 00:02
From: Wildefire Walcott You could still have a crazy path to the Level 3 data center; or the path you take follows the same weak link that UK traffic is taking to get to its final destination. I am going to do some experimenting with this when I can. I would like to reiterate, that I have had this problem on two occasions, while my wife did not, connected at the same time, and both computers are on the same router/net connection. That pretty much rules out the network and places the blame on the client somehow. Unless my incidents are completely separate, but the similarity is there.
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