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Account Suspended For Peacefully Protesting Sl

Mythical Destiny
Registered User
Join date: 30 Dec 2007
Posts: 31
11-12-2008 15:34
Lets see first I was suspended for one day for Peacefully Protesting in SL in regards to the SL Price Increase. Not to mention that one of my comments that was posted earlier was deleted. This does not go without mentioning that while I was carrying a sign peacefully, protesting the prices increase, that objects and spammed particles were thrown at me by Linden Employees in addition to the name calling and also being PUSHED and threatened. I left the scene realizing it was getting me no where only to find myself locked out of SL shortly thereafter with a polite email sent to me saying the following:


Warning or Suspension of Your Second Life Account‏
From: [email]no-reply@secondlife.com[/email]
Sent: November 4, 2008 12:13:53 PM


Dear Mythical Destiny,

This email is notification of action regarding your Second Life account,
Mythical Destiny, for violation of the Second Life Terms of Service or
Community Standards. The violation in question occurred on November 4,
2008 in the region of Ahern.

Violation: Disturbing the Peace: Repetitive Content, Spamming

Repeatedly and/or persistently transmitting undesired
content, whether by IM, chat, notecard, object or texture
drop, or email to another Resident is unacceptable.

Action:

As a result of this violation, your Second Life account is
being temporarily suspended for a period of 1 days. It will
return to active status on Wednesday, Nov 05, 2008.

Appeal Process: The decision to suspend your Second Life access was
reached after investigation of your use of the Second Life software and
service. If you would like to appeal your suspension, you may contact
Second Life Support, in writing, at the address below:


Second Life Support

Linden Lab

945 Battery Street

San Francisco, CA 94111


You may also appeal electronically by filing a support ticket via the
support portal at http://www.secondlife.com/support/


Please provide relevant information that you believe would explain the
above violation. Linden Lab reserves sole discretion in considering
whether to take any action on a written appeal.


Sincerely,

Linden Lab


So let me get this straight, its okay for linden employees to push me around, and assault me with boxes and objects and spammed particles and also verbally assault me, but its not okay for me to Peacefully Protest in SL. Of course I attempted to APPEAL the process by telling them the Truth of what happened, but they did not listen or really care to look into the records of what really happened that night, because if they had they would of seen I was telling the absolute TRUTH! Consequently my suspension remained intact without just cause and the Linden Employees involved sat back laughing at their own ignorant behaviour.
Briana Dawson
Attach to Mouth
Join date: 23 Sep 2003
Posts: 5,855
11-12-2008 15:47
Hi Mythical. I am sorry you were suspended. Especially since it is related to protesting the OS sim issue.

But honestly, no one in LL cares. From your half of the story it sounds as if you were actually harassed by some LL people.

Posting here is good for a vent though.

It could have been worse.
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Mythical Destiny
Registered User
Join date: 30 Dec 2007
Posts: 31
Thanks Briana I Appreciate That
11-12-2008 16:03
I have also received another letter from SL threatening suspension again for something I am again NOT DOING. It just really makes me mad that such an abuse of power can happen in a place like SL by their very own employees and they are allowed to get away with it! Regardless well see what happens....in terms of my account. If they want to suspend me just because it makes them feel bigger by trying to make others look small, let them, because I truly believe that what comes around goes around and sooner or later every dog has their day.

Thanks again for the support and best regards. :)
Briana Dawson
Attach to Mouth
Join date: 23 Sep 2003
Posts: 5,855
11-12-2008 16:15
From: Mythical Destiny
I have also received another letter from SL threatening suspension again for something I am again NOT DOING. It just really makes me mad that such an abuse of power can happen in a place like SL by their very own employees and they are allowed to get away with it! Regardless well see what happens....in terms of my account. If they want to suspend me just because it makes them feel bigger by trying to make others look small, let them, because I truly believe that what comes around goes around and sooner or later every dog has their day.


Why would you want to be suspended?

Just forget it Mythical. LL has always been suspension happy and I from what i hear these past 2 years they are pretty ban happy too.

I am sure there are other things you love in SL and about SL or maybe even someone in SL.

No reason to risk losing that anymore.

Your message has been heard loud and clear and the reply from LL is pretty scary.
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Mythical Destiny
Registered User
Join date: 30 Dec 2007
Posts: 31
11-12-2008 16:27
Brianna I do not want to be suspended but I am not the one who holds that decision nor the keys of power in that regards. Basically what I meant by that statement is its beyond my control and there is nothing I can do about it so whatever.

I am letting it go, it is not worth my time any longer. As you said there is no appeal process, Customer Service always sides with the LINDENS without looking at the clients side.


In addition there are OTHER places I go to on line in terms of on line entertainment, SL is no longer number one in my books. Any respect I had for it is gone, so what I am also saying if they want to get rid of me for whatever stupid reason they want to concoct up let them, I frankly no longer care anymore, and I leave them with a moon! LOL! in terms of what they think! and any friends I have in SL are willing to go over to the new places I have discovered. In other words its not the end of the world if SL suspends me, like it may be for some people. Besides there is always a way back in if I decide to return.

I just don't like being bullied! or strong armed by people who are in a position of power who use that position to abuse others! I posted this to make sure other folks who are not aware, are NOW aware of the mentality they are dealing with in terms of SL Employees and Employer.

Anyways Thanks for the support Take Care.
Wynochee LeShelle
Polykontexturalist
Join date: 3 Feb 2007
Posts: 658
penal colony
11-12-2008 16:28
Hmmm, this looks like Kafka's book Penal Colony. Meanhwile it seems the whole planet is transformed into a penal colony. From my european view, these are signs for the idea, that it would be recommended to repeat situations like France 1789 and things along an axis Paris, Frankfurt, Berlin, Woodstock 1968/1969 all few years, to give kind of aristocrats, politics, business companies regular an update and training in democracy, civil and human rights, free speech and civil disobedience.

Otherwise any sort of dictatorship is moving back, step by step, into societies.

This bunker mentality of a specific company shows that exemplaric.

It is a new escalating level in this conflict, to take customers literal under fire. Because of my lack of english, I have no other metaphore for this.

I hope, much people will be solidaric with you and others who experienced the same.
Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
11-12-2008 16:49
From: Mythical Destiny
Brianna I do not want to be suspended but I am not the one who holds that decision nor the keys of power in that regards. Basically what I meant by that statement is its beyond my control and there is nothing I can do about it so whatever.

I am letting it go, it is not worth my time any longer. As you said there is no appeal process, Customer Service always sides with the LINDENS without looking at the clients side.


In addition there are OTHER places I go to on line in terms of on line entertainment, SL is no longer number one in my books. Any respect I had for it is gone, so what I am also saying if they want to get rid of me for whatever stupid reason they want to concoct up let them, I frankly no longer care anymore, and I leave them with a moon! LOL! in terms of what they think! and any friends I have in SL are willing to go over to the new places I have discovered. In other words its not the end of the world if SL suspends me, like it may be for some people. Besides there is always a way back in if I decide to return.

I just don't like being bullied! or strong armed by people who are in a position of power who use that position to abuse others! I posted this to make sure other folks who are not aware, are NOW aware of the mentality they are dealing with in terms of SL Employees and Employer.

Anyways Thanks for the support Take Care.


Behavior as you have described if true, not that I am doubting you, is absolutely unacceptable and disgraceful for any LL employee. The fact that so many people have emotional attchments to SL, and LL knows it, makes it even more disguisting. In the time I've been using SL, I have always felt LL had an ambivalence to it's customers, a "You need us more than we need you" mindset. Now it has become just outright contempt in some cases. I admire you for standing up for yourself. There are other ways for you to continue your online friendships if you are sent packing. Don't fret. Your self repect and dignity are far more imoortant than SL can ever be.
Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
11-12-2008 16:52
From: Wynochee LeShelle
Hmmm, this looks like Kafka's book Penal Colony. Meanhwile it seems the whole planet is transformed into a penal colony. From my european view, these are signs for the idea, that it would be recommended to repeat situations like France 1789 and things along an axis Paris, Frankfurt, Berlin, Woodstock 1968/1969 all few years, to give kind of aristocrats, politics, business companies regular an update and training in democracy, civil and human rights, free speech and civil disobedience.

Otherwise any sort of dictatorship is moving back, step by step, into societies.

This bunker mentality of a specific company shows that exemplaric.

It is a new escalating level in this conflict, to take customers literal under fire. Because of my lack of english, I have no other metaphore for this.


A phrase we use is a "Scorched Earth" policy. I've often felt LL's policies were Kafka esque, I agree with your analogy.
Bella Posaner
Just say it how it is FFS
Join date: 8 May 2008
Posts: 615
11-12-2008 17:01
Thats terrible
Hiawatha Kapelusz
Registered User
Join date: 24 Jun 2008
Posts: 95
I'm very sorry to hear of whats happened to you Mystical.
11-12-2008 17:06
I just wish the Lindens, M, and Jack would come and talk to us like promised. It would relieve all the tension and everyone would know whats happening.
Alicia Sautereau
if (!social) hide;
Join date: 20 Feb 2007
Posts: 3,125
11-12-2008 19:29
uhh why is anyone of you suprised?
Michelle Thurston
Registered User
Join date: 14 Jul 2006
Posts: 208
11-12-2008 19:31
Nobody else is skeptical of getting actively griefed by a Linden? I mean, does it make sense on any level?
Lias Leandros
mainlander
Join date: 20 Jul 2005
Posts: 3,458
11-12-2008 19:36
Michelle - Lindens are people in cubicles.
http://jira.secondlife.com/browse/MISC-1216

.
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Felix Oxide
Registered User
Join date: 6 Oct 2006
Posts: 655
11-12-2008 19:39
From: Brenda Connolly
Behavior as you have described if true, not that I am doubting you, is absolutely unacceptable and disgraceful for any LL employee. The fact that so many people have emotional attchments to SL, and LL knows it, makes it even more disguisting. In the time I've been using SL, I have always felt LL had an ambivalence to it's customers, a "You need us more than we need you" mindset. Now it has become just outright contempt in some cases. I admire you for standing up for yourself. There are other ways for you to continue your online friendships if you are sent packing. Don't fret. Your self repect and dignity are far more imoortant than SL can ever be.


Well the user base does nothing to change that ambivalence. They complain, threaten to leave but are too addicted to follow through, then go through it all over when LL makes them angry again. Not saying their disregard for their users is right. Just saying that as long the users are willing to stay and put up with it, LL will have very little incentive to change their perspective about their customers.
Michelle Thurston
Registered User
Join date: 14 Jul 2006
Posts: 208
11-12-2008 19:40
From: Lias Leandros
Michelle - Lindens are people in cubicles.
http://jira.secondlife.com/browse/MISC-1216

.
Ok, so....what...they're bored, so a team of bored cube-dwelling Lindens (saints preserve us, a TEAM! She used the plural!!) go in-world and risk their jobs to grief residents using their work accounts and not their alts?

Let's stop thinking about everything that's going on for a second, forget how the Lindens are all terrible people who should be boiled in their own pudding, and think about why no part of this allegation makes any sense on an intellectual level.

The other allegation, if you recall, might well turn out to be a hoax, if other posters in the thread have their facts right.
Gordon Wendt
404 - User not found
Join date: 10 May 2006
Posts: 1,024
11-12-2008 19:42
One thing you have to remember on threads like this of course is that your only getting half the story and when dealing with Lindens that all you can ever hope for because they don't talk about specific cases and come to think of it don't even really talk about the general way the G-Team works so the only way to actually figure anything out about how they work is to piece together the tiny bits and pieces you can get while trying to keep gathering more pieces.
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Michelle Thurston
Registered User
Join date: 14 Jul 2006
Posts: 208
11-12-2008 19:50
From: Gordon Wendt
One thing you have to remember on threads like this of course is that your only getting half the story and when dealing with Lindens that all you can ever hope for because they don't talk about specific cases and come to think of it don't even really talk about the general way the G-Team works so the only way to actually figure anything out about how they work is to piece together the tiny bits and pieces you can get while trying to keep gathering more pieces.
Sure, but you can still apply a test of reasonableness. What part of it makes sense? Why her? Why now?
Lias Leandros
mainlander
Join date: 20 Jul 2005
Posts: 3,458
11-12-2008 19:59
From: Michelle Thurston
Ok, so....what...they're bored, so a team of bored cube-dwelling Lindens (saints preserve us, a TEAM! She used the plural!!) go in-world and risk their jobs to grief residents using their work accounts and not their alts?

Let's stop thinking about everything that's going on for a second, forget how the Lindens are all terrible people who should be boiled in their own pudding, and think about why no part of this allegation makes any sense on an intellectual level.

The other allegation, if you recall, might well turn out to be a hoax, if other posters in the thread have their facts right.
I do not think you took the effort to look at the link I posted or attended any in-world G-Team meetings. You can just poo-poo this claim without any investigation - but those of us with experience in dealing with the G-Team know that these things happen.

Someone abuse reported a bus I had attached to my two-story building. A Linden showed up and returned the bus to me - and half my building (she didnt take the time to see that they were connected - nor did she care). I abuse reported her and watched her log back on and return my building - and my bus.

So these are just people who are making knee-jerkdecisions knowing most can't do a thing about it. Their jobs are not on the line because of this - and they know it.

.
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Brenda Connolly
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Join date: 10 Jan 2007
Posts: 25,000
11-12-2008 20:46
From: Felix Oxide
Well the user base does nothing to change that ambivalence. They complain, threaten to leave but are too addicted to follow through, then go through it all over when LL makes them angry again. Not saying their disregard for their users is right. Just saying that as long the users are willing to stay and put up with it, LL will have very little incentive to change their perspective about their customers.


1000% Agreed.
Dakota Tebaldi
Voodoo Child
Join date: 6 Feb 2008
Posts: 1,873
11-12-2008 21:04
From: Lias Leandros
Michelle - Lindens are people in cubicles.
http://jira.secondlife.com/browse/MISC-1216

.


That's amazing, and it lends a little insight into this issue.

I like the idea of this guy whining that troublemakers, who have been banned (not simply suspended, but fully banned) from SL can become "legitimized" if they break the TOS and circumvent the ban with a secret alt, and then "stay out of trouble" for a while; and therefore, if LL finds out that an account is an alt of a banned individual, it's an abuse of power to ban that account too. That's knee-slappingly hilarious. Has this guy filed any other JIRAs? I bet they're all like that one.
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Day Oh
Registered User
Join date: 3 Feb 2007
Posts: 1,257
11-12-2008 21:23
Hmmmm. I wanted to vote for the issue
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Lias Leandros
mainlander
Join date: 20 Jul 2005
Posts: 3,458
11-12-2008 21:49
From: Dakota Tebaldi
That's amazing, and it lends a little insight into this issue.

I like the idea of this guy whining that troublemakers, who have been banned (not simply suspended, but fully banned) from SL can become "legitimized" if they break the TOS and circumvent the ban with a secret alt, and then "stay out of trouble" for a while; and therefore, if LL finds out that an account is an alt of a banned individual, it's an abuse of power to ban that account too. That's knee-slappingly hilarious. Has this guy filed any other JIRAs? I bet they're all like that one.
The point is not to pick out one situation that you feel the Lindens were justified in (although the answer to your query is yes, it is a buse of power for them to go outside of thir own TOS and ban this guy's innocent alt - looks like a personal vendetta against a customer that has learned his lesson).

The point was to see that sometimes the Linden employees assigned to meter out punsihment to the customers make mistakes - or use their positions to attack customers. The appeal process doesnt work (they ignore appeals - your appealing the person that just abused the power). Any attempt to police the police is met with a circling of the wagons and a violent dismissal.

.


.
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Dakota Tebaldi
Voodoo Child
Join date: 6 Feb 2008
Posts: 1,873
11-12-2008 22:18
From: Lias Leandros
The point is not to pick out one situation that you feel the Lindens were justified in (although the answer to your query is yes, it is a buse of power for them to go outside of thir own TOS and ban this guy's innocent alt - looks like a personal vendetta against a customer that has learned his lesson).


I must disagree. Licenses are not given to accounts - they are given to the people who create the accounts. That person, in the case of a ban, is no longer permitted to use Second Life. Linden Lab, the licensor, has revoked that person's license, as is their right. Taking measures to circumvent the revocation of the license and using the service and software anyway is explicitly against the TOS...and, since the person is therefore STILL violating the TOS, he obviously has not learned any lesson at all. If LL had decided that a certain person was going to be allowed back after a certain length of time, they would've suspended him, not banned him.
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Lias Leandros
mainlander
Join date: 20 Jul 2005
Posts: 3,458
11-12-2008 22:24
From: Dakota Tebaldi
I must disagree. Licenses are not given to accounts - they are given to the people who create the accounts. That person, in the case of a ban, is no longer permitted to use Second Life.

Only if the IP is banned is that person not allowed to use Second Life. Usually IP bans are from Money Scams or underage activities. And Linden Lab spells those bans out quite clearly. The vavatar is banned - not the user. Therefore any other avatars from that IP still has access. For specific Lindens to seek out any alts of that banned avatar (through other resident information or some other way) and then harass that avatar is not a TOS supported act. People banned for a few days just log onto alts and wait out their ban. They are not chased down by some vigilante Linden and exterminated over and over again until they go play WOW.

.
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Cito Karu
Registered User
Join date: 23 Jul 2008
Posts: 229
11-13-2008 00:29
playing devils advocate, but the EULA and terms of service both are against ya. your account is not a right and can be banned at any time for any reason. they have right to refuse service to anyone for any reason they see fit. You are not guaranteed anything by reading that legal junk you agree to when you start second life.

therefore whine all ya want, next they may perma ban ya, at least until your ip changes or you use a anonymous proxy and log back in.

another thing is people think they own the items they build, newp, lindens own everything you build and can take it if they wished at anytime for any reason. And getting deeper into the terms of service your intellectual property rights do not confer any rights of access to the service or any rights to data stored by or on behalf of Linden Lab. So yea you share "Intellectual property rights" with linden labs and they can remove your rights at anytime and even digging even deeper into the terms of service they can even remove the lindens from your account if they so choosed.

The wording gets harsher and harsher the deeper you go and everyone agrees to these terms when they sign up.

So yea stupid/harsh/over the top/ whatever adjective or others you wish to use to describe the practice, some noobish "protest" wasting your time when you could be having fun doing something else or if the game gives you that much trouble quit.

Cause all protesting does is exact same thing as griefers, 1 may be for good intentions and 1 for bad intentions but they both do the same thing, cause spam, lag, repetitive spamming. and griefers both good and bad should get the boot.

less lag for us others who don't give a flying flip and enjoy the game for what it is, and haven't turned this mmo into a real world in our minds and thinking that somehow gives you extra rights as some "citizen" of a virtual world. This isn't a democratic game.

So save your time and go enjoy the game or something else. Cause lagging up and spamming a sim is just wasting time and will only cause backlash, bans, and even more spam that noone really needs or cares for, other than the above mentioned.


of course my caveat, everyone is entitled to their opinion. This just happens to be mine. Will someone flame me or disagree? sure cause we are human (last i checked) so everyone will not agree. But at least go read the EULA and TOS before claiming some wrong has been done to you. Break the rules pay the price.

if you don't want to do the time, don't do the crime, and ignorance of the law isn't an excuse as they teach ya in traffic court (rofl don't i know)
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