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lINDEN IN WORLD NEEDED NOW SOMEONE IS TAKING PEOPLES MONEY

Verbuda Barragar
Registered User
Join date: 29 Jun 2006
Posts: 24
10-25-2007 09:01
Elie Giulia: [7:14] You: what do you need help with? [7:15] Schwarze Eichel: With my vendor

bonita beach
a guy came and asked me to help him with a vendor, when I tried he took all my money
since money will now no longer stay in my account and he gets it I cannot upload textures, sell anything, I'm basically ruined with no recourse
well what if LL needs to see it or something, besides i cant access my inventory now
I have those stupid pop up boxes they are on my screen not in land
it's one of those pop up boxes you get when you pay someone or buy something, not a hud

I am Verbuda wilth the SL help desk. there has been a rash of happenings like this. some how people ask for help and others help them only to get thier money taken out of their acct continuously it doesnt stop. how can this be. above is an example of the latest of the terroitst attacks on a person. how can we get the lindens to get back into world and help us. We at the SL help desk help many but this is a linden problem and only a linden can help this peson, elie guilia is ruined. WE NEED A LINDEN AT BONITA BEACH NOW!!!
Cristalle Karami
Lady of the House
Join date: 4 Dec 2006
Posts: 6,222
10-25-2007 09:03
This is Resident Answers. We are not Lindens. Go to the support portal and try to get a Linden on live chat.
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Chas Connolly
Registered User
Join date: 24 Jan 2007
Posts: 1,433
10-25-2007 09:06
The Linden helpdesk can't contact a Linden? And naming names? Then again, the name could be a clue. I think it may translate as Black Asshole.
Bree Giffen
♥♣♦♠ Furrtune Hunter ♠♦♣♥
Join date: 22 Jun 2006
Posts: 2,715
10-25-2007 09:09
Dude: Could you help me with my vendor?

Me: Get yourself an ALT dammit!
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Wildefire Walcott
Heartbreaking
Join date: 8 Nov 2005
Posts: 2,156
10-25-2007 09:11
Verbuda, do you remember a big yellow dialog box appearing, asking if it could take your money?
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Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
10-25-2007 09:13
From: Wildefire Walcott
Verbuda, do you remember a big yellow dialog box appearing, asking if it could take your money?


well they were helping someone test a vendor - they might have thought (or were told) that was necessary
Brenda Connolly
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Join date: 10 Jan 2007
Posts: 25,000
10-25-2007 09:13
If you are with the SL help Desk, don't you have a channel to Linden?
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Dekka Raymaker
thinking very hard
Join date: 4 Feb 2007
Posts: 3,898
10-25-2007 09:13
It didn't even happen to him, but to Elie Giulia, read his post again. Elie is the one who should be contacting the support desk.
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Wildefire Walcott
Heartbreaking
Join date: 8 Nov 2005
Posts: 2,156
10-25-2007 09:15
From: Chas Connolly
I think it may translate as Black Asshole.

O.O

*looks at the actual name*

LOL, oh! Actually I think it's "black dick." But you were certainly in the ballpark. Heh.
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Nika Talaj
now you see her ...
Join date: 2 Jan 2007
Posts: 5,449
10-25-2007 09:15
I assume that at some point you gave this person's vendor permission to debit your account? Once given, I don't believe there is any way to revoke this permission (there is a JIRA request for a new feature to add this). You need the help of a Linden, and you cannot get that here. As others have said, contact support.

You may also wish to file an abuse report on the owner of the vendor.

Also, just in case, remove all attachments, on the offhand chance that it was not the vendor, that you are actually wearing something containing the debit script.
Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
10-25-2007 09:17
This sort of thing doesn't help the retention rate for SL.

the Lindens should place a high priority on protections from this.
Raymond Figtree
Gone, avi, gone
Join date: 17 May 2006
Posts: 6,256
10-25-2007 09:17
“Don't be too proud of this technological terror you've constructed. The ability to destroy a planet is insignificant next to the power of the Schwarze.”

But seriously, I feel terrible for the OP.
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Yumi Murakami
DoIt!AttachTheEarOfACat!
Join date: 27 Sep 2005
Posts: 6,860
10-25-2007 09:21
It is not possible to give debit permission to an object you don't own. This means that the scammer in this case must have given you an object which you then rezzed and granted debit permission.

You could try the following:

- Contact all the landowners in the sim where the object was rezzed and ask them to set autoreturn, or return any items you own in their sims.

- Turn on "select only my objects", and drag some large selection squares in mid-air to see if you can catch the errant object.
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
10-25-2007 09:27
From: Yumi Murakami
It is not possible to give debit permission to an object you don't own. This means that the scammer in this case must have given you an object which you then rezzed and granted debit permission.



Yes very true, but it would say its given permission for them to take my from him. That it did not say. No matter what it would state your granted permission for said debit.
Lindal Kidd
Dances With Noobs
Join date: 26 Jun 2007
Posts: 8,371
10-25-2007 09:34
(I think the "SL Help Desk" is a resident group, like "Help People!", not a Linden Lab department...I'm not in-world, so I can't check right now.)

Verbuda, your victim has been given an object that requested, and got, his permission to debit his account.

He must find this object and delete it in order to get the problem to stop.

Unfortunately, some of these "money sucker" objects teleport far away as soon as you give them permission to take your money, so finding it may not be easy. Even so, have your victim check his Inventory, all of his avatar and HUD attach points, and the surrounding area. (Use CTRL+ALT+T to turn on invisible objects, and use the Edit/Selection tool to try and capture anything floating nearby.)

Also have your victim file a support ticket with LL. Both you and he should file an Abuse Report against the person who gave the victim this object. Include the sim and coordinates of the vendor he was "testing", as it is most likely what gave him the money sucker object. Have your victim check the vendor object and note the name of its owner. Include that in the AR.
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Lindal Kidd
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
10-25-2007 09:47
From: Lindal Kidd
(I think the "SL Help Desk" is a resident group, like "Help People!", not a Linden Lab department...I'm not in-world, so I can't check right now.)

Verbuda, your victim has been given an object that requested, and got, his permission to debit his account.

He must find this object and delete it in order to get the problem to stop.

Unfortunately, some of these "money sucker" objects teleport far away as soon as you give them permission to take your money, so finding it may not be easy. Even so, have your victim check his Inventory, all of his avatar and HUD attach points, and the surrounding area. (Use CTRL+ALT+T to turn on invisible objects, and use the Edit/Selection tool to try and capture anything floating nearby.)

Also have your victim file a support ticket with LL. Both you and he should file an Abuse Report against the person who gave the victim this object. Include the sim and coordinates of the vendor he was "testing", as it is most likely what gave him the money sucker object. Have your victim check the vendor object and note the name of its owner. Include that in the AR.


Again, said debit permissions would showup as he granted them reguardless. It can`t be hidden. You said two things One, its in his inventory and two or on his land? If it is on his land then he should go into about land search if that persons named objects are indeed on his land. If its in his inventory and not used it can`t give permission to take money out. It has not been dragged out of inventory and on to the land.
Conifer Dada
Hiya m'dooks!
Join date: 6 Oct 2006
Posts: 3,716
10-25-2007 09:48
From: someone
This is Resident Answers. We are not Lindens. Go to the support portal and try to get a Linden on live chat.


If people's cash is being diverted it is a very serious matter we should all know about and be able to discuss. This is a perfectly valid topic for discussion on resident answers, although perhaps it shouldn't be the first port of call for a distressed resident.

A long time ago a newbie guy came up to me in a sandbox and asked if I knew of any scripts that diverted people's cash from their accounts. I told him I didn't and he replied that he was working on one and asked if I could help him try it out. At the time I dismissed this as the foolish dabblings of a naive idiot. I have mentioned the incident before on these boards but now it seems that someone might have been able to develop a cash diverter. It is a very serious matter.
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Tegg Bode
FrootLoop Roo Overlord
Join date: 12 Jan 2007
Posts: 5,707
10-25-2007 09:53
From: Wildefire Walcott
O.O

*looks at the actual name*

LOL, oh! Actually I think it's "black dick." But you were certainly in the ballpark. Heh.

Hmm interesting pick for last names by LL then..............
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Yumi Murakami
DoIt!AttachTheEarOfACat!
Join date: 27 Sep 2005
Posts: 6,860
10-25-2007 09:55
Diverting cash is perfectly possible.

No vendor should _need_ debit permission anymore, thanks to llSetPayPrice. (If someone hacks around llSetPayPrice and overpays or underpays, then, well, they lose their money and it serves them right for hacking around the llSetPayPrice. :) )

Given that, can anyone see any disadvantage to requesting that debit permission can only take effect while the object with the permission is a) worn by the debitee, or b) on the debitee's land?
Ravanne Sullivan
Pole Dancer Extraordinair
Join date: 10 Dec 2005
Posts: 674
10-25-2007 09:57
From: Nika Talaj
I assume that at some point you gave this person's vendor permission to debit your account? Once given, I don't believe there is any way to revoke this permission (there is a JIRA request for a new feature to add this). You need the help of a Linden, and you cannot get that here. As others have said, contact support.

You may also wish to file an abuse report on the owner of the vendor.

Also, just in case, remove all attachments, on the offhand chance that it was not the vendor, that you are actually wearing something containing the debit script.


You can only grant debit permissions for something you own. He must have given you something that you rezzed and then granted debit permissions for. Find and delete that object to stop tyhe debits.
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Raudf Fox
(ra-ow-th)
Join date: 25 Feb 2005
Posts: 5,119
10-25-2007 10:00
From: Yumi Murakami
Diverting cash is perfectly possible.

No vendor should _need_ debit permission anymore, thanks to llSetPayPrice. (If someone hacks around llSetPayPrice and overpays or underpays, then, well, they lose their money and it serves them right for hacking around the llSetPayPrice. :) )

Given that, can anyone see any disadvantage to requesting that debit permission can only take effect while the object with the permission is a) worn by the debitee, or b) on the debitee's land?


Rented mall spaces are the first thing I can think of.
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Tegg Bode
FrootLoop Roo Overlord
Join date: 12 Jan 2007
Posts: 5,707
10-25-2007 10:01
From: Cristalle Karami
This is Resident Answers. We are not Lindens. Go to the support portal and try to get a Linden on live chat.

If this is indeed happening, I'm glad to hear about it in any forum really :)
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Qie Niangao
Coin-operated
Join date: 24 May 2006
Posts: 7,138
10-25-2007 10:15
From: Cristalle Karami
This is Resident Answers. We are not Lindens. Go to the support portal and try to get a Linden on live chat.
Right. It's good to hear about it here, and we can discuss possible ways to finding the object with debit permissions, but the only sure-fire way to make this happen is for a Linden to scrutinize transaction history details and nuke the offending object--and the associated scam artist. So, it's just being responsible to advise that step be taken with extreme urgency.

As for actually finding it: could be a needle-in-a-haystack problem now. The object could be anywhere on the island or continent on which it was rezzed. (I'm not sure if it could escape a landmass without the victim's assistance... it would have to attach to somebody, which means it would have to come to be owned by that person, and not sure what would happen to granted debit permissions if such an object were sold as original; one would hope they'd be voided.)
Lindal Kidd
Dances With Noobs
Join date: 26 Jun 2007
Posts: 8,371
10-25-2007 10:22
From: Usagi Musashi
Again, said debit permissions would showup as he granted them reguardless. It can`t be hidden. You said two things One, its in his inventory and two or on his land? If it is on his land then he should go into about land search if that persons named objects are indeed on his land. If its in his inventory and not used it can`t give permission to take money out. It has not been dragged out of inventory and on to the land.


You're probably right, and the object's out in the world or on the victim's person. But the important thing is to find the dang thing...so I suggested looking everywhere, including inventory.
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Lindal Kidd
Sling Trebuchet
Deleted User
Join date: 20 Jan 2007
Posts: 4,548
10-25-2007 10:26
There should be a dedicated fast-track avenue to LL for this sort of thing.
Fraud@....
- even though it will be subjected to non-fraud reports.


AR? - apparently it needs a number(?) of simultaneous reports for their system to raise a flag.
In the meantime, the flying penises/dollars or the encroaching prims are not actually hurting anyone.

Support ticket? - how many weeks before the auto-Nak?
In the meantime, somebody else might be able to explain why you can't build in a no-build area.

The perp in this case needs to have his assets frozen and his ass burned *immediately*.
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