Isnt it time for a few perks from Lindens for sl devotees ?

Er.. With the whole mainland adfarm cleanup, moles building roads and such and all that, isn't LL sorta already making an effort to make premiums a bit better?

Don't get me wrong - I like perks and will take all that are offered. I'm just sayin'...

Adfarm cleanup, y'll all are happy about that, right?

There are some good suggestions here, thanks folks. I've been in several conversations with Lindens where the topic came up, so the ideas are appreciated and duly noted.

Very true, Sindy, those are certainly very important steps that LL is taking as an effort to make things better, thanks for noticing!

Adfarm cleanup, y'll all are happy about that, right?

There are some good suggestions here, thanks folks. I've been in several conversations with Lindens where the topic came up, so the ideas are appreciated and duly noted.

Does anyone agree with me that fee paying residents are overdue for something a little positive by way of repaying customer devotion from Lindens. ?

While I realise actual price cutting maybe anathema how about increasing the land allowance ( think about it guys that might actual give land sales a jolt !) and the free land allowance too.

How about applying some of that technical expertise to increase the prim amount per plot too ? Dont tell me increase the prim count would cause lag at the rate youre making new regions avaialble for auction

Maybe a few technical changes that would benefit sl users who love to build ? Ive been here 12 months and while theres talk of beaming between different virtual worlds we're still stuck with the same basic range of prims... how about increasing the range - a few polygons maybe or shapes which can have as many holes cut in them as you want, and how about increasing the size of prims to - mega prims work why not legitimise prims up to 50 m and make them available as standard. And I find it incredible that there is still no way of putting text or fonts onto prims in world.

Banning ad farms and beaming between worlds is all very well but I dont think its much of an added bonus to the devoted sl user.

We get automatic happy birthdays from the forum

We get automatic happy birthdays from the forum

Good god do these people identify one another by funny handshakes ?

I dont imagine for a moment that a second life sky station commander who's sl pleasures involving playing sl trivia, turning into a tiny polar bear, flying an sl TARDIS and occasionally indulging in sl cyber sex stands much chance of getting within a megaprim's radius of that particular sl brotherhood.. (should it exist)

Things like a friendly "happy rez day' note or even a silly little gift (a "it's my rez day!" one prim button to wear on your avvie, for example) would go a long way and cost virtually nothing for LL to implement.

Yep. Totally.

However, LL just does not get that it needs to retain customers--The ones who pay--instead of just attracting new customers who try and say bye-bye after 2 weeks (and LL is getting worse at doing that as well). The tactics you've already suggested would work wonders. As a person reaches some milestone anniversary of staying with SL (3 months, 6 months, 1 year, etc.), LL should offer a new benefit, whether it's free uploads, change of tier structure, etc. It doesn't have to be huge and cash draining for LL. It does have to show appreciation and an understanding that the ones who stay are the ones who bring new customers, improve the content within SL and help the newbs who just started. (Hell, I would have peed my pants if I had received an email from a low-level Linden congratulating me on my rez days. Even that, teensy show of interest in us would be a huge start.)

LL thinks it is a technology company, not a customer-service company, so until it is sold to a company that understands customer satisfaction and retention, SL will continue to slowly slide backwards into virtual history.

I find it so ironic that when one starts up the SL software nowadays, the log-on screen shows a vast empty sim, with not an AV or prim to be seen. I've started to log on a couple of times this week, saw the image and then said to myself, "You're right, Lindens. No one's there. I'll go see what's happening in RL."

this doesn't work. you have a premium member renting 512m and not paying tier, you have a player renting a island with just PIOF and you want the premium member to have a perk, get real.

Well when the island price drop came and we were complaining at Jack's office hour he asked us if we'd like some SL swag. The suggestion went down like a lead balloon but if they have T-Shirts and stuff I'm sure plenty of users would appreciate them.

Nika, that is probably all quite true. And would help some of the anomosity among a few Premiums. I'm sure it could be implimented fairly over a small period of time. However (you knew that coming ), that would require a completely staffed department of fully qualified customer service representatives.........and qualified, good CSR's do not come cheap. Department heads would require a substantial salary to reruit and retain. The CSR's would need to be specially trained for SL problems (a CSR for your local ISP or some college student working for beer money will not cut it).

I just don't believe LL will commit those resources in that direction. At least not right now......maybe later when some real competition gets up and running.

I just don't believe LL will commit those resources in that direction. At least not right now......maybe later when some real competition gets up and running.