Concierge Group

Excuse my total ignorance but what is the concierge group about ?

It was *originally* set up for one way communications. Once we started using it for helping each other I'm sure they saw a benefit in that and left it alone for that reason. But if it just becomes another way for people to yell at them they will shut it down. Hell, I would.

If you threw a party and a bunch of people wanted to hang out on your island afterward you'd be cool with that, right? I know I'd tell them to hang out as long as they liked. But if a bunch of them started yelling at me and telling me how I suck and they were going to move to someone else's sim if I didn't do whatever it is they wanted then it's "sorry, guys... party over" time.

You're right. They never really used CIG much for its *original* intended purpose because they found better methods. You'll notice how those methods they found have mechanisms to limit or remove the ability of people of people to take it over and twist it into a constant rant-fest.

If the same people try to turn CIG into a way to 'make their voices heard' then they will do the same thing but they will do that by shutting it down.

What I'd like is for everyone who wants to use CIG as a way to contact or beat up on Lindens or voice their personal beefs to please find a different way to do that. Rant in the forums, make a complaint ticket, call their support line for help, whatever. Just keep it out of CIG. Then maybe the rest of us can keep using CIG as a way to help each other and keep in touch with what is going on.

Itazura, I do not believe anyone said anything about using CIG to fix the powers that be. I want the powers that be fixed because of all of the reasons I have stated here in prior posts. CIG actually wasn't closed the other night because someone wanted a voice heard. There were other reasons. It is the handling of these events that upset me most.

Just wanted to clarify to you my position to you.
Pink

Concierge Information Group is a group the Lindens made a long time ago for sending messages to island owners. They never really used it for that much but the members use it to chit-chat about things like making it known they want to buy/sell an island or ask new owner questions easily answered by experienced island owners. It's turned into a sort of help group for island owners. But since there are a lot of Lindens still in the group some have taken it upon themselves of using it as a means to try and organize a public airing of grievances.

I'm sorry if I misread your position, Pink. I apologize. There is a lot of that in CIG though and I can imagine after a while they get pretty sick of it. I know I would. I'm sure that's a part of the reaction we are seeing.

But for me if a conversation in group chat keeps going on and on I just close it and put myself in busy mode for a while if I have to.

Ah thanks - a group for the 'creme de la creme' in other words

Anyone at $195 tier level or above, island or mainland, is in fact a concierge customer too and entitled to group membership. I am not saying it was not originally setup just for island owners (I have no idea) but it now includes many mainland only owning members also. This is often forgotten.

EDIT: As Meade pointed out this should read $125 tier and not $195.

Er.. $125 tier...

I asked Will was he a member of the group and he said he can be. So I sent him this link. After reading what is going on, he may not want join now.

Oh...shoot, meant to type a 2 instead of a 9 - thanks, I will amend it

Understandable, it has become yet another divisive hot-topic. There is wrong and right on both sides in my opinion and that is where I leave my opinion on this topic.

This all started because I freaked out about deleting a relay for life wagon I created 2 years ago and was freaking out and said *shit shit shit shit* in CIG about it. Granted I was wrong, I should not have said that....but I did.

Patch Linden kicked me from the group for it. Then when some started complaining about me being kicked, he closed the group down. He refused to allow anyone to comment on his actions in the group.

I have been permanantly kicked from CIG because of *off topic* chatting.

This is what has caused the problems.
Some CIG members don't like the off topic chatter so they complain and file tickets.
Apparently I am the only one they complain about.

Hopefully CIG will get back to a normal chat now that the *chatterer* has been removed.
My apologies to those who have been offended by my fun bantering with those who enjoy taking a break and chatting a little *off topic* nonsense.

Is this the same group Sarah Nerd got kicked out for using the "F: word?

I agree Daniel, I think splitting the group would be a bad idea. It is all the little parts and pieces that make it what it is.

This is the SAME group that someone came into and put my Avatar name, REAL LIFE INFO and things into and called me a wh**e IN THIS CHAT going on and on for about 30 minutes. He still has this group. Is there a discrimination here or just a lack of policy except being ruled on moods of various monitors?

@Alex

I am very sorry that happened to you. I hope the person that did this to you is not who I think it is.

Again I disagree.....Patch Linden said it should be about SL related matters and not too much casual banter....that's from the horse's mouth.

Much of the complaints are actually very much SL related....take your pick from -->Ad farm policy, Adult Content verification & segregation proposed policy, Open Space sim fiasco, micro parcel extortion, scripting limits....etc etc
The fact that most of LL decisions of late are pretty naff is beside the point....but we are free to discuss those in CIG as well as the SL Land Economy and the SL content economy. All of these are very much SL related.

Correct...think its a lifetime ban or maybe she doesn't want to come back anyway!

All they have to do is remove all the lindens from this group and problem solved. People would be able to speak freely without fear and like any other group you can close it when you want to or just leave the group all together if it's too much for you.

Actually, you hear 'S***' more on a School bus these days then you do in CIG- by third-graders & under, no less! Major over-reaction banning Abby for such an offense! Everyone is 18 and over, aren't they? Doesn't make a great deal of sense...

It makes me sad. I can't tell you how many times Abby has made me laugh when I was listening to CIG chatter- and I don't think there was ever any meanness in her chatter even when others where rude to her. She was always carefull not to step over any poor-taste lines.

I rarely found the chatter on CIG not to be useful in one way or another- even those with their announcements of sims being sold or sought, usually kept their messages short and to the point.

Daniel, I'm with you. I also have been in the CIG for over two years. I can only recall a handful of occasions where I have witnessed a Linden helping in that chat. And, my hands are small!! What I have however witnessed is much worse profanity than the word sh*t. There has been explicit conversation, personal attacks, revealing of real life info, etc. I think this incident was taking a small incident and making an example of someone. I could be wrong, I admittedly have been before..but.. this is blowing things a bit out of proportion. I'm yet again disappointed at the fly-by-night decision of Linden Labs.

I agree, Julia. I have heard children use MUCH worse words that an S word that was not directed at anyone or used in a personal attack. Now, had this been directed to someone, I would wholeheartedly agree that this were out of line behavior. But.. c'mon now, you guys..

Supposedly, there were 3 complaints filed against me for off *OFF TOPIC* chatting. Patch took the opportunity when I said S*** to eject me from the group for the outburst. (He told me my outburst that day clenched it)

But the appeal I sent in, replied by Henry Linden said

*Our investigation shows that the removal of your account from the public Concierge Information group was justified. Using profanity in the group channel is not acceptable.*

So what was I REALLY kicked for? Profanity of saying S*** or *Off topic* chatter?

Today and last night, several people have said the exact same word I did....and amazingly,
they are still members of CIG.

I cannot believe I was the only person people have complained about for *OFF TOPIC* chatter. I have been in that group for more then 2 years and have seen off topic chatter by almost everyone member there at some point.

I want to add, that they will not let me fight this action. The letter I received plainly said

*Otherwise, please consider the matter resolved as no further communications will be sent. *

No further communication will be sent. How nice. I cannot even fight an appeal to this.
Ive been tried, hung and buried in the cornfields.

We Want Abby Back !!

We Want Abby Back !!

We Want Abby Back !!

We Want Abby Back !!

We Want Abby Back !!

We Want Abby Back !!

We Want Abby Back !!

We Want Abby Back !!

We Want Abby Back !!

I have many times concidered leaving the CIG due to all the off topic chatter, but have decided that sometimes I need to ask a more technical question and that is the best place to ask because you get knowledgeable and quick answers.

So instead I just have it more or less permanently closed. Closing it is often the first thing I do when I log in.

While I understand that very many likes this chatter, personally I wish it wasnt there.
I guess we just have different opinions. I see it as a technical group where we help each other, not as social group. However I have seen that others doesnt agree and that is of course their right. To me it makes more sense to have two seperate groups. When I logged in today I had an invite to a group called Concierge cafe. I hope that this group will succeed in recruiting the members that just like the social part. Cause if thats what they want, of course they should have it But maybe in a seperate group ...?


However the banning seems a bit harsh, what happend to gentle reminders and warnings?
And btw, the constant spamming of sims for sale is way worse than the off topic chatter. Not when people ask once, but when bots (?) spam every 30 mins like we have seen examples of.

Maybe a third group would be a solution? For selling and buying sims. Then people could join whenever they were on the market to sell or buy? This group wouldnt even need to be on concierge level since some would be interested in buying their first too. So this could be left open to join for all.