how stupid can someone be...

(veering a bit in the topic)

Ya know, this is a lession I got out of Windlight and Havok 4

I did a lot with the Windlight First Look and Release Client. I posted a bajillion JIRA entries an voted on a bajillion more. I went to office hours. When I faced a "show stopper" (snapshots crashing the client without fail), I told any WL developer who'd listen. As a result, most of the items that were important to me were addressed and corrected. I also used that time to learn how to use the tools, learn how to light a scene in Windlight, and so on. You can see a marked difference in my lighting in piccies from my oldest Windlight images (way back in the original first look) to now, as I've seen what works an what doesn't. I would call myself satisfied with the product -- much more than I was at times during the first look, for sure.

I did not do as much as I would have liked to with Havok 4. I was focused on Windlight, sure, but I also had to bounce over to one of a handful of H4 sandboxes in order to test items. Some things I simply forgot to try out. One of those was the child multitool hugger, which turned out to be pretty well borked. When I brought it to the attention of the H4 folks (well, folk - I pestered Sidewinder), he seemed genuinely surprised with the borkage in question. I've definitely had to scramble more on H4 stuff, and get frustrated with some of the messed up stuff, yet at the same time, I also feel I could have done more to find those issues.

We can argue the merits of Windlight and Havok 4. I find the former runs better for me, beyond "oh, pretty sky!" I haven't seen a direct benefit from the latter, but do know an early adopting sim with a lot of physical stuff that benefitted greatly from H4 -- it vastly cut down on their sim crashes, which were a very regular occurance. What we can't argue is that we were fully caught unaware of their existence. Both were in lengthy beta periods -- longer than some other SL client fixes. Both were well publicized with a lot of mentions in the blog, a lot of chatter here, and so on.

Even with twice the staff, I doubt LL could keep track of every variable on the grid. Each set of prims, each script, each little something. That's where we come in, especially those of us who make stuff, or rely on certain products, or whatever. Sometimes it is up to us to test these things, find the flaws, and let LL know *before* it becomes a main viewer.

Taking my own advice, I've played a bit with dazzle. I'm not keep on the asthetics (I wish they were "softer" and more mac like, but I doubt I'll win that fight), and I really don't like the movement on it. It feels like a "cheap veneer" over the old, somewhat muddled UI. I'm gonna have to head to the JIRA and list some of this -- and would encourage others to do that same sort of testing.

We all are ready to complain so often because we are passionate about our world and the things we do within it. We need to be equally ready to look at those "next big things" and make sure the things that draw us to the world will continue to work right, fix them so they can, and make absolutely sure that LL does their part.

Mari

Since almost no one on that thread seems too enthusiastic about the lawsuit idea I imagine they are enjoying reading it with their tea.

I remember when I got Windows95 on the day it came out and I had to pay money to talk on the phone to someone in tech support who didn't know yet how to overcome the computer crashing glitches which were entirely MS's fault.

Nothing that has happened in SL that has seemed so bad to me.

Of course, everyone has.. the point someone else made about it rings true though. The more advanced, the more critical the system is, the more time and attention to detail you give it before you flip the switch... especially if there no quik undo. It's just common sense. SL's systems are so interconnected, interwoven, and interdependant that I'd compare it to stitches on your parachute. One small "oops", whether a brainfart or not, can cascade till nearly the whole thing collapses under it's own weight. How much QA do you want again? For all we know EVERY problem with the grid in the last few months or so is due to a series of "oopsies". That would go beyond "human error" and straight into "personnel problem".

Oh, wow. I didn't realize that the Omnipotent Mighty Deity was a resident of Second Life. Can I send you a list of stuff I need taken care of in my First Life? I'd appreciate it. Oh, and I liked when you were played by Morgan Freeman in that "Bruce" movie. Much better than when George Burns played you.



They hire canines at health care companies?



P2

Surely the point is not that everyone is perfect, but that quality control means the serious imperfections are stopped before they end up with the public.

We all make mistakes, but in most organisations dealing with the public or providing a service, the mistake made by person A will be spotted by person B before too much damage is done.

LL don't seem to have these sort of procedures in place. It seems very strange for an organisation with a large number of consumers.

that's my point... from what i've seen happening so far they have neither change control mechanisms nor QA.

I've played several of these games they all have problems. I've tried IRC it has problems. My phone has problems, my PC has problems, my coffee maker has problems, my car... the train I take to work... the teller machine... the elevator ....

I'm surrounded O.o

and why did you only quote part of my post, why not all of it where I do say that quality is a good thing, but bottom line is people are only human...

your quote of my post made it look as though I disagree with quality control

Won't happen. That would require at least a tiny bit of empathy. The OP has proven incapable of such.

---

BTW: to answer the OP's question ...

A litle while ago I was in Mystical Cookie's store. I needed to go AFK & wanted to sit for the security that sitting provides. There are some rectangle prims there with hovertext saying "Sit here to earn 0L every 15 minutes!!"

It's a joke - a statement about the stupidity of camping. I know that. The label CLEARLY says that you can make NO money by sitting there. I just wanted to sit, so I sat on that prim. I didn't realize it had a dance animation, and my Av started doing a really silly looking dance. I chuckled, left him there, and went AFK.

A few minutes later I came back to find someone else dancing on the next prim over. I thought THAT was a bit dense.

You said that quality is a good thing, but people are only human.

I agree.

That's why we need quality control, which is something that is woefully lacking at LL.

The people who make airplanes are only human too. They also make mistakes. But I'd like to think that the plane I was flying in had been checked and double-checked before being allowed into service. Wouldn't you?

by the looks of some of the posts around here lately..... i'd say VERY!

Hahaha! being a Mac user, the number of times I've had a tech say to me:

"A Mac, hmmm, let me get someone else"

"Errr I don't have a card explaining how to rectify Mac problems"

"What's a Mac?"

"Well everything just sets up straight from the CD disk…umm your right my boss just told me Mac users have to set it up manually…errr can you ring back tomorrow"

Quite so. I'm a mac user and am always willing to help out. But I AM part of a minority (Though if you think finding help for mac is bad in-world try finding help for linux, lol.) There are more Mac-savvy mentors required and mac-savvy liaisons needed too.

I'm never very upset by the mistakes Linden Lab admits to and tries to fix...

It's the ones they make that they then ignore or brush aside that get to me.