Please refrain from any transactions!"

Just got this message in-world.

Kudos to LL for learning to alert in-world when the servers go crazy again.

Wouldn't it be awesome if the Blog said anything about this issue?

Edit: okay NOW it does.. but I still think it's kind of weird that they make the inworld announcements (when the BOTHER making them) that say "please check the blog".. and there's nothing on the blog about it.

I suppose it beats the complaints about them giving no notice at all inworld.

(even if it seems like every third person on the blog is complaining avout SL *not* giving an inworld notice)

Mari

The blog may have been late, but imo they did it the right way round. It's better to stop people making transactions as quickly as possible than to wait until a blog has been posted.

Yep, that's what I thought, too. I think they are really trying ... it's just that this animal called SL is so damnably cranky.

There's a difference between this failure and the 'normal' daily ones. This one is the asset server, and the 'normal' ones are the database cluster. Perhaps reducing services to relieve the load on the database cluster also disables the ability to send grid-wide messages. BUT, they could send the notice immediately before disabling the services.

everybody should "refrain from any transactions" with CC or PayPal for one month and don't pay any RL $ to them anymore.
This will help 100%

shi* we are really pis* and all they tell is: Thanks for your patience!

Havok 4 made the sims more efficient on doing physics, which means they have more time to spend on doing other stuff, like fetching assets (textures, scripts, etc.).

With a restart, each sim lost whatever stuff it had loaded/cached, so as players log in, it pounds the asset database to get all those items. It can do this faster now with more time spend on that task, so more load.

As we approach peak hours, boom, asset database gets overloaded.

So, if my theory is correct, what to do about it?

The only thing I can think of is to spread the rolling restart over an even longer period.

I noticed in past months, after a restart, it would take a few days for SL to "stabilize", so my guess is a rolling start will need to be done over about 4 days or so to spread the load out.

if they told you on the blog first, you'd complain.
if they told you inworld first, you'd complain.
if they didn't tell you at all, you'd complain.

waaaah.

Whats the difference between them and those that complain about others?

I agree.

At the same time, this has been a prolonged, difficult situation that is fraying nerves all around. I know a few who are dipping into the red this month because of all these troubles, and others who are finding it hard to simply remain positive about the platform. I do wish there was someone piloting the boat right now, or that there was morebeing done to let us, the users, know just what is up, and what's being done.

Also, while I'm not about to whine about it -- ya, some sort of token monetary effort would not be unappreciated, given the amount of downtime we've all been party to.

huh?

Agreed.

However, we've seen in the past where "mysterious headless notices" appear inworld that just say "For more information visit the official blog at: http://blog.secondlife.com/".. and we're left feeling confused and bewlildered wondering what's going on, So we pull up the blog, and with 10,000 people trying to access it all at once, it's taking forever to load, and when it finally does load, it says "Don't make any transactions".

This time, The posted some actual information in the announcement, so there wasn't a TOTAL lack of information... but looking it up on the blog, for a good solid 6 minutes, there was simply nothing there. And that's when I posted.



If they fixed it.. I'd stop complaining.

You, on the other hand, seem to prefer to complain that I'm complaining.

you will never stop complaining.

Niether, it seems, will you. (muted)

i'm simply ackowledging the obvious.

The daily transaction failures are very annoying but, in terms of them being flaws in the system, I don't mind them too much. What I *really* dislike is that we don't receive any confirmation of the delivery of goods. Non-deliveries leave sellers (who actually deal with the non-deliveries) open to thieves, and I dislike that enormously. I really want to be told that <name name> received the item, as we are when dropping things onto their avs and into their profiles, except that it must be in the transactions history.

Apart from opening a Jira, requesting the improvement, is there a particular Linden who that could be discussed with?

My impression is that NO LINDEN can help with "getting a project started" and really, they prefer the Jira system, because it interfaces well with their internal system. I'd like to think that there was some "magic linden" you could go chat with... and maybe there is, but I haven't a clue who they might be.

As much as Jira can be daunting, it's really the way to go on something like this.

I'd suggest that there should be a scipt detection on "Accept" and "Decline" (and frankly, "Mute"... I'd like to be able to tell if an object was eaten by the mute monster, or of it was declined, or if it was accepted. busy and away recognition would be nice too.

The lack of any response would indicate an asset failure. And redeliveries could be scripted then to run based on the failed transaction types. With a refund perhaps being issued on a "mute" deletion.

It would really be nice if we could set some kind of transaction description via script. "Refunded due to mute, if you wish to purchase from my vendor, you must unmute the shop owner"... "Object Pays" is so useless in terms of information.

lGiveInventory() with feedback [3 votes]
https://jira.secondlife.com/browse/SVC-946

Provide a confirmation mechanism for inventory delivery (e.g. llGiveInventoryWithConfirmation) [26 votes]
https://jira.secondlife.com/browse/SVC-71

See this is what´s bugging me. It´s been one thing or another for a while now and while I´m not losing money (in fact one could argue I´m better off coz I can´t spend any) it´s frustrating that all we get is vague messages about one server or the other databse, without getting a clue as to what is being done about it.
The almost daily "there are problems" blogs followed by "resolved" or "closed" are getting a bit silly IMHO. And before anyone suggests I should go to office hours thingies, I tend to sleep everyone now and then

Those don't look like what I want, because they would only be useful when sales are scripted - e.g. vendors. We need an automatic confirmation, just as we get when we give someone something and they click the button. And the confirmation of receipt needs to show in the transaction history.

Then it sounds like you need to write it up!

If you do, WHEN you do... let me know and I'll definitely vote for it.

Will do.

I think Which Linden is working on something relevant to the "uncertain delivery" problem, which is also intended to improve scalability of the transaction model in SL. See https://wiki.secondlife.com/wiki/Certified_HTTP_Escrow for hairy technical details.

Which Linden is working on it?

That's very interesting, but it doesn't look as though it would do the job that we need. The money is removed from the buyer before the item is received, and the system could break down between the two through overload. Of course, anything can break down mid-process through overload, but a system that flags a confirmation when the buyer clicks the accept button could have fewer moving parts, and would be a little more reliable - imo.