I live in the US and have used pre-paid debit cards as a payment source for over a year without any problems.
Well two days ago I go to transfer funds from the debit card to SL via the viewer and am told the transaction can't be completed, I check the funds available on the card and there is more than enough US$ on the card to cover the Lindens I was trying to buy. I re-entered the billing info a couple of times with no luck. The bank says they can't see any problem from their end. I tried prchasing the Lindens both from the iewer and the Lindex link on my SL Dashboard.
Yesterday, I purchased another pre-paid card from a different source. This one has web access to the card transactions so I can see the LL pre-auth transactions going through, but I still can't buy Lindens.
Have I missed some announcement about using these types of cards or something? I have a basic account so I don't think I can get help from LL.
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Have I missed something - debit card use |
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Riko Jarman
Registered User
Join date: 2 Nov 2007
Posts: 68
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10-01-2009 09:04
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Bec Sadofsky
Yup it's Iowa
Join date: 8 Jan 2008
Posts: 535
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10-01-2009 09:07
Found this on the grid status could that be the problem?
Posted by Status Desk on September 30th, 2009 at 10:24 am PDT We are currently experiencing problems billing to Visa gift cards and are investigating. If the card you were using previously no longer works, you may want to have a look at your gift card FAQ’s or contact the issuer of the card. In the meantime, we recommend updating to a different payment method. But that wont resolve your problem really, since you got another card. _____________________
*************
A very sweet person tells me he is a lucky man, I beg to differ my dear I am the lucky one. |
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Vance Adder
Registered User
Join date: 29 Jan 2009
Posts: 402
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10-01-2009 09:13
I've had my debit card not process before, even with plenty of money available and after re-entering billing info. On the rare occasion that it happens, I just stop buying stuff, or borrow money from a close friend and pay it back when my card starts working a day or two later. I think it's LL's fault.
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Lindal Kidd
Dances With Noobs
Join date: 26 Jun 2007
Posts: 8,371
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10-01-2009 09:38
I don't know if it's on SL's end or the credit card companies, but prepaid debit ("gift"
 cards aren't being accepted any more.A friend looked into this and was told she needs to use a special type of card, called an "all access" card. Where these can be purchased will have to be left as an exercise for the student -- I dunno. _____________________
It's still My World and My Imagination! So there.
Lindal Kidd |
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Riko Jarman
Registered User
Join date: 2 Nov 2007
Posts: 68
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10-01-2009 09:59
Well, that answers my question.
 Thanks for your replies. You can google the All Access cards and find locations that sell them. They seem to be reloadable cards that can be used in an ATM. |
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Mari Moonbeam
Registered User
Join date: 21 Dec 2007
Posts: 1
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10-01-2009 10:48
I have an "all access" debit Visa gift card--these HAD worked before--do NOT work now. Account gets updated--but transaction fails. My info is current as of today -can't buy Lindens
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Kitty Barnett
Registered User
Join date: 10 May 2006
Posts: 5,586
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10-01-2009 11:16
There's a thread on SLU that suggests it's a deliberate change...
Best bet is to probably call billing yourself and find which of the two is true (or try using PayPal as a go-between). http://www.sluniverse.com/php/vb/general-sl-discussion/34718-second-life-no-longer-accepting.html So after a long absence from SL I decided to come back and with the return decided to buy some more lindens. In the past I've always used Pre-paid visa gift cards to buy lindens, but this time Second Life wouldn't accept them. When calling Billing support, They inform me that "Second Life no long accepts pre paid visa cards |
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Lindal Kidd
Dances With Noobs
Join date: 26 Jun 2007
Posts: 8,371
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10-01-2009 11:16
I have an "all access" debit Visa gift card--these HAD worked before--do NOT work now. Account gets updated--but transaction fails. My info is current as of today -can't buy Lindens Drat. That was advice straight from LL Support. So much for that, I guess. _____________________
It's still My World and My Imagination! So there.
Lindal Kidd |
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Lindal Kidd
Dances With Noobs
Join date: 26 Jun 2007
Posts: 8,371
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10-01-2009 11:20
Also from the SLU thread:
This may be divergent from the OP, but Paypal lets you link prepaid visa cards, provided you register an address with the card that matches the address you give Paypal for that particular card. You can link a few cards to your Paypal account and choose which one to use for a payment. I doubt that Paypal would designate your account as verified without some other card or bank account, though. This works for Xstreet anyway. It's a handy way to get the exact remaining balance off a card, but Xstreet won't take less than US$5.00 from Paypal. Something like that. And, notwithstanding the valid complaints about Paypal and Xstreet that one frequently encounters. Also, something called a "green dot" VISA seems to work. _____________________
It's still My World and My Imagination! So there.
Lindal Kidd |
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Luscious Pearl
Registered User
Join date: 28 Mar 2009
Posts: 6
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10-02-2009 07:07
I don't know if it's on SL's end or the credit card companies, but prepaid debit ("gift" cards aren't being accepted any more.A friend looked into this and was told she needs to use a special type of card, called an "all access" card. Where these can be purchased will have to be left as an exercise for the student -- I dunno. My understanding from talking to both SL and my prepaid Visa's, 4 times, it is SL's fault, something they changed. Personally I can't believe they did something this stupid, they've pissed off thousands of people and for what?.... I'd really like the answer to that question. So we've set up a PayPal account, but be advised it takes almost 2 weeks to get that going. |
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Rhonda Huntress
Kitteh Herder
Join date: 21 Dec 2008
Posts: 1,823
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10-02-2009 07:44
My understanding from talking to both SL and my prepaid Visa's, 4 times, it is SL's fault, something they changed. Personally I can't believe they did something this stupid, they've pissed off thousands of people and for what?.... I'd really like the answer to that question. |
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Chris Norse
Loud Arrogant Redneck
Join date: 1 Oct 2006
Posts: 5,735
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10-02-2009 07:44
Strange, I used mine just two days ago and again right now. Both transactions went through.
I am using the Wal Mart money card with the Visa logo issued by GE money bank. 1962617459 Date: 10/02/2009 07:40:42 Currency Exchange Description: Currency Exchange - order #14706944 Source: Currency Linden L$1,300 _____________________
I'm going to pick a fight
William Wallace, Braveheart “Rules are mostly made to be broken and are too often for the lazy to hide behind” Douglas MacArthur FULL |
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Chris Norse
Loud Arrogant Redneck
Join date: 1 Oct 2006
Posts: 5,735
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10-02-2009 07:45
Also from the SLU thread: Also, something called a "green dot" VISA seems to work. The one I use is connected with Green Dot. _____________________
I'm going to pick a fight
William Wallace, Braveheart “Rules are mostly made to be broken and are too often for the lazy to hide behind” Douglas MacArthur FULL |
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Chris Norse
Loud Arrogant Redneck
Join date: 1 Oct 2006
Posts: 5,735
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10-02-2009 07:46
Any kid with 10 dollars could get a pre-paid Visa and use it to buy L$ and thus become "verified" for adult content. I believe they changed this as a side effect of the adult content changes. No different than a credit card really. In the US now, even prepaid cardholders have to provide ID info to the card provider. _____________________
I'm going to pick a fight
William Wallace, Braveheart “Rules are mostly made to be broken and are too often for the lazy to hide behind” Douglas MacArthur FULL |
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Rhonda Huntress
Kitteh Herder
Join date: 21 Dec 2008
Posts: 1,823
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10-02-2009 08:02
No different than a credit card really. In the US now, even prepaid cardholders have to provide ID info to the card provider. Yes, but can provide whatever you want. It is only used to match up what you give the merchant with what you tell the card company. You could tell the card company you are Santa Clause, live at 101 Main, North Pole, AK 12345 and as long as you used the same information when you list the card on Linden Exchange, it will work. Or would work before. Currently we are getting conflicting reports so I do not know any more. |
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Chris Norse
Loud Arrogant Redneck
Join date: 1 Oct 2006
Posts: 5,735
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10-02-2009 08:09
Yes, but can provide whatever you want. It is only used to match up what you give the merchant with what you tell the card company. You could tell the card company you are Santa Clause, live at 101 Main, North Pole, AK 12345 and as long as you used the same information when you list the card on Linden Exchange, it will work. Or would work before. Currently we are getting conflicting reports so I do not know any more. With the new anti terrorist laws, the card issuer is required to verify who you are. "*Federal law requires us to obtain, verify and record information that identifies you when you open up a Walmart MoneyCard. We will use your name, address, date of birth and other information (including Social Security Number for U.S. citizens or government-issued ID for non-U.S. citizens) for this purpose. Please see the Cardholder Agreement on this site for additional details." _____________________
I'm going to pick a fight
William Wallace, Braveheart “Rules are mostly made to be broken and are too often for the lazy to hide behind” Douglas MacArthur FULL |
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Rhonda Huntress
Kitteh Herder
Join date: 21 Dec 2008
Posts: 1,823
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10-02-2009 08:34
With the new anti terrorist laws, the card issuer is required to verify who you are. "*Federal law requires us to obtain, verify and record information that identifies you when you open up a Walmart MoneyCard. We will use your name, address, date of birth and other information (including Social Security Number for U.S. citizens or government-issued ID for non-U.S. citizens) for this purpose. Please see the Cardholder Agreement on this site for additional details." This is probably why the card you use works and the generic Visa Gift Cards no longer do. |
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Lindal Kidd
Dances With Noobs
Join date: 26 Jun 2007
Posts: 8,371
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10-02-2009 08:51
No different than a credit card really. In the US now, even prepaid cardholders have to provide ID info to the card provider. "Here you go." "Uh, this is cash, ma'am." "Yes, it is. Is there a problem?" "I'm sorry, we can't accept cash without two forms of government-issued ID" Welcome to the Land of the Free.  _____________________
It's still My World and My Imagination! So there.
Lindal Kidd |
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Riko Jarman
Registered User
Join date: 2 Nov 2007
Posts: 68
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10-02-2009 09:07
With the new anti terrorist laws, the card issuer is required to verify who you are. "*Federal law requires us to obtain, verify and record information that identifies you when you open up a Walmart MoneyCard. We will use your name, address, date of birth and other information (including Social Security Number for U.S. citizens or government-issued ID for non-U.S. citizens) for this purpose. Please see the Cardholder Agreement on this site for additional details." Huh?? The pre-paid debit card I was originally using had no way to enter contact information, no web site or anything. This worked fine for a year with SL until a few days ago. |
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Chris Norse
Loud Arrogant Redneck
Join date: 1 Oct 2006
Posts: 5,735
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10-02-2009 09:10
Huh?? The pre-paid debit card I was originally using had no way to enter contact information, no web site or anything. This worked fine for a year with SL until a few days ago. That is probably your problem. I had to activate mine on the website before it would work, even after I had paid money on to it. _____________________
I'm going to pick a fight
William Wallace, Braveheart “Rules are mostly made to be broken and are too often for the lazy to hide behind” Douglas MacArthur FULL |
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Kitty Barnett
Registered User
Join date: 10 May 2006
Posts: 5,586
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10-02-2009 12:56
I just tried to switch cards since it seems my payment on my regular SL one wasn't processed yet and it won't accept the other one (it did accept it in the past) so it's more than just pre-paid card related it seems.
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Kitty Barnett
Registered User
Join date: 10 May 2006
Posts: 5,586
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10-02-2009 18:00
it's more than just pre-paid card related it seems. *mumbles* Guess it's a weekend of inventory sorting for me  . |
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Lord Sullivan
DTC at all times :)
Join date: 15 Dec 2005
Posts: 2,870
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10-03-2009 00:52
https://www.wirecard.com/wirecard/
Works in SL and they also have a presence in SL. Certainly for Europe they are OK I do not know about the rest of the world mind. They are Pre-paid cards and also for the UK http://mycashplus.co.uk/ There are fees attached to these cards IIRC but they are a solution, so have a look _____________________
Independent Shopping for Second Life residents from established and new merchants.
http://slapt.me  slapt.me - In-World HQ http://slurl.com/secondlife/Bastet/123/118/26 |
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Desdemona Tigerpaw
Registered User
Join date: 22 Dec 2008
Posts: 1
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10-03-2009 03:13
http://status.secondlifegrid.net/2009/09/30/post761/
Visa Gift Cards are borked. |
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Ann Otoole
Registered User
Join date: 22 May 2007
Posts: 867
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10-03-2009 03:21
I think I figured it out. People are demanding something be done about anonymous accounts stealing everything so LL decided to make it so that is all anonymous accounts can do--steal. Wouldn't want to be taking money or anything like that would we?
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