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Poll: should linden labs close down the grid for a longer maintenance, a week or two?

Yuukie Onmura
Jigoku Shoujo
Join date: 3 Jan 2007
Posts: 145
12-19-2007 16:00
Should LL close the grid completely for a week or even two, if that gives them time to _really_ fix thing, instead of plugging holes in a running grid with duct tape and balin wire?


and before you say "nooo that would hurt my business!!!111", think about how much the current state hurt your business every day, for an unknown period of time ahead.
Plato Cochrane
Registered User
Join date: 25 Oct 2006
Posts: 234
12-19-2007 16:02
Only if I wasn't charged tier during that time.
Cristalle Karami
Lady of the House
Join date: 4 Dec 2006
Posts: 6,222
12-19-2007 16:05
Agreed with Plato.
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Sindy Tsure
Will script for shoes
Join date: 18 Sep 2006
Posts: 4,103
12-19-2007 16:08
They wouldn't be able to fix things in a week or two.
Dnali Anabuki
Still Crazy
Join date: 17 Oct 2006
Posts: 1,633
12-19-2007 16:13
I've been one of those people who has shrugged off weird SL thing after weird SL thing...believing they would get it together fairly soon but I'm getting frightened and reassessing my involvement.

SL feels like one long stumble without recovery.
Bittersweet Lime
Registered User
Join date: 23 Aug 2006
Posts: 29
12-19-2007 16:17
A longer downtime would help nothing, as most of the problems occur under high load on the grid, and if the grid is down they cant find out about it - they actually need us to see what is going wrong and then try to fix it.
Irene LeShelle
Disruptive Resident
Join date: 7 Jan 2007
Posts: 115
12-19-2007 16:19
Only if there was a reasonable expectation that the problems could be fixed within that timeframe.

But I don't think there's anything indicating that this is the case.

The current problems with the inventory database and assets server probably needs a complete redesign and rewrite of the code to be fixed.
It's clearly not up to "industrial strength" at present time.

Running a huge database and still maintaining absolute integrety of it's contents is indeed possible, but for some reason it's not happening here in SL.
Bittersweet Lime
Registered User
Join date: 23 Aug 2006
Posts: 29
12-19-2007 16:24
From: Irene LeShelle

The current problems with the inventory database and assets server probably needs a complete redesign and rewrite of the code.
It's clearly not up to "industrial strength" at present time.

Running a huge database and still maintaining absolute integrety of it's contents is indeed possible, but for some reason it's not happening here in SL.


Indeed, they try to pull a Mac truck with a middle-class car. Its possible as long as there is not much load on it, but the current set up is meant to deal with 100,000 concurrent users and has massive problems with half of it already.
Sling Trebuchet
Deleted User
Join date: 20 Jan 2007
Posts: 4,548
12-19-2007 16:25
Stock up on batteries!!

You WILL NEED more batteries.
Various sizes.

Most of those toys that you'll be playing with instead of being in SL are "batteries not included".
Get batteries.
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Oryx Tempel
Registered User
Join date: 8 Nov 2006
Posts: 7,663
12-19-2007 16:25
From: Plato Cochrane
Only if I wasn't charged tier during that time.

Agreed.
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Snowflake Fairymeadow
Registered User
Join date: 21 May 2006
Posts: 704
12-19-2007 16:28
From: Plato Cochrane
Only if I wasn't charged tier during that time.


That's why they don't do it. Because they can't charge for a service they aren't providing. I don't know the letter of the law but I also believe the Linden TOS states that they can't charge tier for days when there is a certain amount of outage.(I think if it is over 24 hours)

Regardless of the TOS there are trade laws regarding what a service provider can charge on days when they aren't providing the service.
Alicia Sautereau
if (!social) hide;
Join date: 20 Feb 2007
Posts: 3,125
12-19-2007 16:33
better ask

would the server been up if no lindens were working today?


they fucked up the code *again*
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Ricardo Harris
Registered User
Join date: 1 Apr 2006
Posts: 1,944
12-19-2007 16:46
If they were to close to fix everything wrong with sl, it would remain close for about a year's time.
Avacea Fasching
Certified
Join date: 23 Dec 2005
Posts: 481
12-19-2007 16:51
NO!
this should all be done on the fly.....
maybe a few hours here and there, it happens.....

the goal should be 5 nines, up time of 99.999%
impossible perhaps.

--------------- Offline per day --- per month --- per year
99.999% --- 00:00:00.4 --- 00:00:26 --- 00:05:15
99.99% --- 00:00:08 --- 00:04:22 --- 00:52:35
99.9% ---- 00:01:26 --- 00:43:49 --- 08:45:56
99% ---- 00:14:23 --- 07:18:17 --- 87:39:29

but it seem they are close to the 99% mark, at least during my time online, so i cant complain
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Starbuckk Serapis
Registered User
Join date: 10 Nov 2006
Posts: 114
12-19-2007 16:52
At the risk of sounding off all of the bitheads out there, I have heard that SL uses MySQL as a database engine. Reality check. AHEM. Problems have gotten worse as load increased.

Time to consider more power under the hood people!
Maelstrom Janus
Ban Ban Lines !!!
Join date: 4 Jul 2007
Posts: 1,220
12-19-2007 16:53
They can providing they only charge me the relevant percentage of my land tier....
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Sindy Tsure
Will script for shoes
Join date: 18 Sep 2006
Posts: 4,103
12-19-2007 16:54
From: Starbuckk Serapis
At the risk of sounding off all of the bitheads out there, I have heard that SL uses MySQL as a database engine. Reality check. AHEM. Problems have gotten worse as load increased.

Time to consider more power under the hood people!

What are you comparing with to say "load increased"? SL has grown 10x in the last year without, from my point of view, a big increase in the number of problems.

From: Avacea Fasching
the goal should be 5 nines, up time of 99.999%

Five nines is _really_ expensive, though..
Qie Niangao
Coin-operated
Join date: 24 May 2006
Posts: 7,138
12-19-2007 16:54
From: Bittersweet Lime
A longer downtime would help nothing, as most of the problems occur under high load on the grid, and if the grid is down they cant find out about it - they actually need us to see what is going wrong and then try to fix it.
Exactly right. If they had the grid to themselves for two weeks, *nothing* would work afterwards. And given the usual 5 hour maintenance window usually runs about 8 hours, the two weeks would extend for... hmmm, I doubt it's a linear function. "Eternity," perhaps.
Avacea Fasching
Certified
Join date: 23 Dec 2005
Posts: 481
12-19-2007 16:59
From: Starbuckk Serapis
At the risk of sounding off all of the bitheads out there, I have heard that SL uses MySQL as a database engine. Reality check. AHEM. Problems have gotten worse as load increased.

Time to consider more power under the hood people!


your cost effective solution?

MySQL is very robust as far a ROI goes.

Maybe your right, Maybe this should be a Banking Quality Asset Server.

but i dont need the extra fees - lol
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Twosteppin Jewell
zzzzzzzzzzzzzzzz
Join date: 27 Mar 2007
Posts: 308
12-19-2007 17:06
From: Avacea Fasching
<snip>
but it seem they are close to the 99% mark, at least during my time online, so i cant complain
My users consider 'system up but completely or mostly screwed' to be downtime. I don't think they hit 99% from that perspective.
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Starling Cazalet
Registered User
Join date: 14 Jul 2007
Posts: 75
12-19-2007 17:06
LL has been open for to us residents for how long and they still fuck up royally, LL get it fucking right or you will lose all your precious money that we give you guys. I think LL no matter what they do how many weeks they use to fix this it wont help they can't do it right. Guys go back to school and learn a few things.
Sindy Tsure
Will script for shoes
Join date: 18 Sep 2006
Posts: 4,103
12-19-2007 17:09
From: Starling Cazalet
LL has been open for to us residents for how long and they still fuck up royally, LL get it fucking right or you will lose all your precious money that we give you guys. I think LL no matter what they do how many weeks they use to fix this it wont help they can't do it right. Guys go back to school and learn a few things.

They're hiring.. If you think you can do better, apply.
Kiboe Munro
Registered User
Join date: 16 Jun 2007
Posts: 338
12-19-2007 17:11
From: Avacea Fasching
your cost effective solution?

MySQL is very robust as far a ROI goes.

Maybe your right, Maybe this should be a Banking Quality Asset Server.

but i dont need the extra fees - lol



there is java, ya know.
Okiphia Rayna
DemonEye Benefactor
Join date: 22 Sep 2007
Posts: 2,103
12-19-2007 17:12
From: Starling Cazalet
LL has been open for to us residents for how long and they still fuck up royally, LL get it fucking right or you will lose all your precious money that we give you guys. I think LL no matter what they do how many weeks they use to fix this it wont help they can't do it right. Guys go back to school and learn a few things.


Are you threatening to boycot LL? Lol.. they have enough secure users to not worry abuot you hon
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Qie Niangao
Coin-operated
Join date: 24 May 2006
Posts: 7,138
12-19-2007 17:25
From: Starbuckk Serapis
At the risk of sounding off all of the bitheads out there, I have heard that SL uses MySQL as a database engine. Reality check. AHEM. Problems have gotten worse as load increased.

Time to consider more power under the hood people!
Okay, I'll bite. Don't let the brochure-ware fool you: every commercial DB is challenged by large scale distribution and real time performance. And they all have strange idiosyncracies that explode with scaling, so one learns on a per-platform basis where to kludge around the specific engine's limitations. It's not that one of the commercial DBs might not be marginally less kludgey, but that getting the current level of performance and reliability from it would take tens of man-years.

But all distributed DBs share one big vulnerability: the network. How many outages have we had due to connectivity to or within the colo facility? When the network has problems, distributed query processing tanks quickly, and trying to code around this is horrifically complex. Personally, I'd keep MySQL and spend the money on network capacity, reliability, and manageability.
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