WARNING! Your inventory is not what it seems...

So in that case the switch to backup servers is a bit of a red herring.

I have not experienced this issue, but imho, someone who has experienced it may want to start a separate bug about LSL calls to rez objects from boxes (ala Rez-Faux) failing. Then link SVC-2129 and the new bug together as "Related to by" issues.

If possible, you may also wish to go to the bug triage meeting at noon SL time today and ask about SVC-2129.
http://slurl.com/secondlife/Hippotropolis/241/27/23/?&title=Hippotropolis+Meeting+area

Speak up at the start of the meeting to say you'd like to add that bug to the agenda.
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It wouldn't need its own bug, if the inventory item is "Missing from database", it wouldn't matter if you try to rez it or if a scripty tried, the end result would be the same.

Two different issues are blending together too: the regular "Missing from database" that acts on a single instance copy that's been happening for forever, and a new one that seems to be causing all instances of certain objects to get deleted from the asset server.

The latter issue already had its own thread (/327/78/259387/1.html) and creators who put in a ticket seem to have gotten it resolved for their customers' copies as well (or LL did a wider restore, either way my chair came back without me having to do anything).

And yet still no answer to my ticket.... Way to support Lindens.

I wonder what wearing wrinkled clothing does to ones ARC.

No effect. But if you burn a hole in your clothes with an iron, that involves an alpha texture. ARC++.

No! It wrecks your ARC all to hell! That's why you need my ironing board!

coco

I just found that the notecard in my AO is missing from the database, so I can't alter or reload it. The AO still works as is, but I can't change anything and I'm guessing if I reset the scripts in it, it will break completely. I haven't updated it since I set it up many months ago. Could this be a related problem? Sorry if it isn't and is OT.

My friends and I have been having strange asset server problems with older items from our inventories in the last week, and I'm guessing now some of them have to do with this.

I had one build of mine in a Rez Faux package - Rusty Nail Bar and Grill Double Wide - that was missing an embedded Rez Faux package - some bar furniture. I had the complete package in 3 areas in my inventory and in all 3 instances, the embedded package was 'missing from inventory'. In 2 of the original packages and inside the packaged object that a customer receives when they buy it. Of course Rez Faux could not rez the package and obviously it had nothing to do with Rez Faux code. Even manually attempting to move the missing object from the package back to inventory or rezzing it on the ground failed - it was gone! So, I had to rebuild the missing piece and repackage everything.

ive contacted VooDoo Design several times, even spoke to VooDoo Bamboo himself an all he offered me was to contact Lindens an then he muted me. Now mind u this was after he sent me a empty box! Now Lindens came an viewed the bldg tht has been sitting there 4 days now imcomplete, they say tht is has nothing to do with a issue with 2nd Life. Im really upset with this situation. All i want is what i paid for! Now last nignt i rezzed another bldg on the plot beside the club i got from VooDoo Designs. Its perfect! No issues at all! So what is the real situation????

Nefetari,

There are two sides to every dispute, and I suspect that he didn't mute you for no reason. In my experience, VooDoo is an honest businessman who does his best to resolve customer problems.

The fact that you have another building that rezzes correctly does not mean that the problem is ONLY with VooDoo's objects. Other people are reporting non-rezzing objects as well.

As you can see from the fact that VooDoo started this thread, he's trying to get to the bottom of the problem. I would suggest a little patience.

I think these things are related, but they may or may not be quite the same problem. For a very long time, notecards and other things that weren't accessed regularly--including scripts inside objects rezzed in-world--would be erroneously garbage collected. The instructions in those cases were to try to access it after 24 hours and it may work again, the previous attempt having triggered some kind of restoration of the asset. (Mind you, this never once worked for me, but that was how it was supposed to work.)

This new rash of missing assets is kind of like that, but the reports indicate that instead of "decaying with disuse", the missing assets seem to have been wiped regardless of the time they were last accessed.

So, a long-untouched notecard could possibly go missing due to either of those.

What I really don't know is whether there was one catastrophic event that happened at some point, eating a bunch of assets that we are now gradually discovering to be missing, or if the asset service "sprung a leak" and is still slowly draining everything into the bit bucket.

In either case, there were reports of a rash of missing assets some time before the switch to backup asset servers, so if there's a causal relationship, it could be that they switched to the backup because the primary ate or was eating assets.

I am my friends have been seeing two such problems this week. Some items give the error "Missing from database", and other fail to rez but there is no error message.

I'm not sure this is the proper thread, but I'm so disgusted I don't care anymore. I need to rant about this! I have been loosing inventory. Not just a few items here and there, but thousands at a time! Whole folders are missing that took me months to accumulate. Textures that I use often no longer exist. When I say thousands, I mean thousands, no exaggeration. This has been going on for a couple a weeks now. I logged out with over 28000 items and logged in the next day with 23000+. Clear cache, relog, get back 1500 items. I've been working to clear the inventory, but such losses are frustrating. All my Christmas items, the entire folder that I spent months collecting is gone. So are all my books. Gone. Last night I was down to 18000+ items and today it's back up to 24000+
And this happens on a daily basis. But always less than the day before. I don't look for any answers from you guys, and can't get any answers from LL. I don't even know if I can navigate back to this page to see responses. But I'm sure I can not be the only one this is happening to. Thank you for reading. I won't even get into the other issues of clothes not staying on, items not rezzing, etc, etc. I'm totally disgusted and worn down. I joined SL for a good time, not to be frustrated and thwarted on a daily basis.

I just got this on the Volunteers' Mailing List:

"The item was archived off to near line storage. There was a blog posting about this 6 months or more ago. Basics are, if a long un-used item fails to rez, wait 30 minutes and try again. The request prompts the data base to recover the item from the archive."

Everyone who is having problems with non-rezzing items should try this procedure.

An added twist is that there's another background proggie that parses the asset access logs, separating recently used assets from unused (but potentially referenced) ones and eventually zips up assets that haven't been used "recently".

If there's a non-obvious glitch in that procedure (or in extracting the asset) that could explain why some unused assets are going missing due to not being used in addition to any GC glitches.

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Apparantly the asset system is a twist on "copy on write" which would explain a lot too (although one Linden wasn't sure if it applied to no copy assets as well, and Kelly Linden wasn't too specific on what exactly qualifies as "modification".

In the case of a boxed up house (applies to the box prim and contents): every copy of any part of it in inventory will just reference the same asset so there's only one asset (unless someone changed something about it). If it goes missing, everyone's copy goes *poof*.

Copying items into different folders and dropping them onto alts would not do anything meaningful in terms of "backing up" (it does create more references which should help the GC, but the asset can apparantly still go missing). You'd need to rez it, change something, then take it back into inventory and only then do you have an actual back-up copy.

For notecards or scripts, the same would apply. You'd need to copy it - creates a new reference to the existing asset - and then change something and save it in order to create a back-up copy.

Kelly also confirmed what I wrote in the other thread: objects rezzed on a sim (which includes worn attachments) exist separate from assets on the asset server (although anything in a prim's inventory isn't actively simulated so it exists on the asset server), it's only when they're taken into inventory that they exist on the asset server once more.

(Too tired right now to fish up the half dozen messages, but there's an ongoing thread about assets on SLdev, although unrelated to this problem really)

Sorry to Hear Nefetari, But I feel your frustration may be directed at the wrong person. I have had very good dealings with Voodoo, even up to the point of replacing part of a club that I deleted last year while ...being a noob! Im sure it is not the cause of Voodoo designs after reading the rest of this thread. If it still isn't working raise a ticket with LL.