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Cancelled account question

Warder Revestel
Gone Forever
Join date: 22 Mar 2009
Posts: 162
04-22-2009 17:32
When an account is cancelled, does the account continue to retain the resident name whenever I reactivate it several years from today?

Just wondering, cause my name out there makes a lot of people feel welcome.

http://warderrevestel.blogspot.com
_____________________
6/18/2009: It's all over... :(
Blog: http://flamewarden.blogspot.com
From: Warder Revestel
It's all over... :(
Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
04-22-2009 17:34
From: Warder Revestel
When an account is cancelled, does the account continue to retain the resident name whenever I reactivate it several years from today?

Just wondering, cause my name out there makes a lot of people feel welcome.

http://warderrevestel.blogspot.com

You can't reactivate a cancelled account several years from today. After 60 Days, I think, the name is unretrievable
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Osprey Therian
I want capslocklock
Join date: 6 Jul 2004
Posts: 5,049
04-22-2009 17:36
Why cancel? Just go basic and step away from the keyboard.
Warder Revestel
Gone Forever
Join date: 22 Mar 2009
Posts: 162
04-22-2009 17:38
Well someone hacked into my account today and all I was gonna do was go inactive for several months.

All that meant was that I didn't want to lose my name, just went inactive, meaning I won't be in world...

How do I resolve that?

All I wish to do is ....

edit: and now just to retrieve the name back, its $9.95... come on, *$!& hackers.

edit2: whoever done this really ...... :(
_____________________
6/18/2009: It's all over... :(
Blog: http://flamewarden.blogspot.com
From: Warder Revestel
It's all over... :(
Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
04-22-2009 17:42
You can go inactive without cancelling. Just don't log in. You keep your account, and your inventory that way.
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Don't you ever try to look behind my eyes. You don't want to know what they have seen.

http://brenda-connolly.blogspot.com
Warder Revestel
Gone Forever
Join date: 22 Mar 2009
Posts: 162
04-22-2009 17:43
From: Brenda Connolly
You can go inactive without cancelling. Just don't log in. You keep your account, and your inventory that way.


Mentioned above... someone hacked into my account settings and posted it for cancellation. Now it's saying I got till today to resolve this.

EDIT: I wiped out all potential cases and changed password.

From: Warder Revestel

This is insane! I must keep my name BUT I WILL NOT GO ACTIVE!!!

PLEASE SEND MESSAGES TO LINDEN LAB, AND TOGETHER WE WILL STOP THAT HACKER WHO CAUSED MY DOWNFALL.

THIS BLOG WILL NEVER END!! I WANT TO BE ALIVE STILL WITH THE SAME NAME!!!
- WARDER REVESTEL
_____________________
6/18/2009: It's all over... :(
Blog: http://flamewarden.blogspot.com
From: Warder Revestel
It's all over... :(
Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
04-22-2009 17:50
From: Warder Revestel
Mentioned above... someone hacked into my account settings and posted it for cancellation. Now it's saying I got till today to resolve this.

Ah. OK. You should call LL. Explain the situation.
_____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.

http://brenda-connolly.blogspot.com
Warder Revestel
Gone Forever
Join date: 22 Mar 2009
Posts: 162
Resolution Plan [Part 1]
04-22-2009 17:55
Full scoop:

One day, I logged off around 10pm SLT last night. I went to sleep.

This morning, I checked into my account and found out someone flagged it for cancellation.

Now it's saying I have to "pay" (which I just...) to keep my account name.

Over 15,000 residents in world know me... why should I just change my name now and they won't remember me?

The next day, I grew restless. How come bad things happen. Apparently this account name was flagged for cancellation on 1AM SLT (1:00 AM PST) and I wasn't even here to see it happen...

:( I don't want to leave Second Life!! I will return SOON!
_____________________
6/18/2009: It's all over... :(
Blog: http://flamewarden.blogspot.com
From: Warder Revestel
It's all over... :(
Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
04-22-2009 18:00
From: Warder Revestel
Full scoop:

One day, I logged off around 10pm SLT last night. I went to sleep.

This morning, I checked into my account and found out someone flagged it for cancellation.

Now it's saying I have to "pay" (which I just...) to keep my account name.

Over 15,000 residents in world know me... why should I just change my name now and they won't remember me?


You're going to have to call LL. If you explain the situation they may waive the fee and reinstate your account. You can also submit a support ticket under billing.
_____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.

http://brenda-connolly.blogspot.com
Warder Revestel
Gone Forever
Join date: 22 Mar 2009
Posts: 162
04-22-2009 18:01
Ill try my best, but I'm not guaranteeing anything.

edit: how do I submit ticket?

Thanks.
_____________________
6/18/2009: It's all over... :(
Blog: http://flamewarden.blogspot.com
From: Warder Revestel
It's all over... :(
eku Zhong
Apocalips = low prims
Join date: 27 May 2008
Posts: 752
04-22-2009 18:33
From: Warder Revestel
Ill try my best, but I'm not guaranteeing anything.

edit: how do I submit ticket?

Thanks.

submit a ticket AND contact live chat help quote the ticket number when you get hold of Live Chat... click on the Support tag at the top of this page to get to both the ticket and the chat.
Warder Revestel
Gone Forever
Join date: 22 Mar 2009
Posts: 162
04-22-2009 18:48
I've tried to submit a ticket to them for the past 2 hours, but it just forwards my page back to where I orginally came from.

Are ticket systems down at this time?
_____________________
6/18/2009: It's all over... :(
Blog: http://flamewarden.blogspot.com
From: Warder Revestel
It's all over... :(
Ty Gabe
Registered User
Join date: 1 Sep 2007
Posts: 217
04-22-2009 18:50
FYI, I've reinstated two different cancelled accounts in the last few months and never was charged the 9.95 fee. Both were basic, so not sure about premium.
Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
04-22-2009 18:52
From: Ty Gabe
FYI, I've reinstated two different cancelled accounts in the last few months and never was charged the 9.95 fee. Both were basic, so not sure about premium.


How long did you wait to do it? I think if you do it within a day or so you won't be charged. I cancelled my account last year, it is basic, and waited 3 weeks before reinstating, and had to pay the fee.
_____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.

http://brenda-connolly.blogspot.com
Warder Revestel
Gone Forever
Join date: 22 Mar 2009
Posts: 162
04-22-2009 19:00
From: Brenda Connolly
How long did you wait to do it? I think if you do it within a day or so you won't be charged. I cancelled my account last year, it is basic, and waited 3 weeks before reinstating, and had to pay the fee.


So your telling me if I wait too long, I'll end up paying the fee?

EDIT: My account is currently known as "Basic"

From: Warder Revestel

Status: Warder Revestel is currently in war against the account hacker. Trying to grab support from the Linden's! 1 minute ago
_____________________
6/18/2009: It's all over... :(
Blog: http://flamewarden.blogspot.com
From: Warder Revestel
It's all over... :(
Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
04-22-2009 19:19
From: Warder Revestel
So your telling me if I wait too long, I'll end up paying the fee?

EDIT: My account is currently known as "Basic"

Yes. If you wait tooo long you may lose your inventory or the account all together. You may want to give LL a phone call.
_____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.

http://brenda-connolly.blogspot.com
Warder Revestel
Gone Forever
Join date: 22 Mar 2009
Posts: 162
04-22-2009 19:23
I'll work on that tomorrow, I think they "closed" up shop tonight.

"Be careful, Warder, for what your doing will change the foundation of your Second Life!"

edit: once account is on hold, don't tell me I can't post on the forums as well :) all support is grateful

Thanks to all who supported,
Warder Revestel

p.s: once this situation is done, it will never happen again
_____________________
6/18/2009: It's all over... :(
Blog: http://flamewarden.blogspot.com
From: Warder Revestel
It's all over... :(
Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
04-22-2009 19:41
From: Warder Revestel
I'll work on that tomorrow, I think they "closed" up shop tonight.

"Be careful, Warder, for what your doing will change the foundation of your Second Life!"

edit: once account is on hold, don't tell me I can't post on the forums as well :) all support is grateful

Thanks to all who supported,
Warder Revestel

p.s: once this situation is done, it will never happen again

As long as you can post here, your account is still active.
_____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.

http://brenda-connolly.blogspot.com
Warder Revestel
Gone Forever
Join date: 22 Mar 2009
Posts: 162
04-22-2009 19:43
It's currently pending cancellation from what I read.

What I meant was when the account is on hold, does that disable forum access?

And the downside to this fee, is that I don't have a proper payment method.
_____________________
6/18/2009: It's all over... :(
Blog: http://flamewarden.blogspot.com
From: Warder Revestel
It's all over... :(
Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
04-22-2009 20:49
From: Warder Revestel
It's currently pending cancellation from what I read.

What I meant was when the account is on hold, does that disable forum access?

And the downside to this fee, is that I don't have a proper payment method.

No. If it is active but unused, or on hold, you will still be able to access the forums
_____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.

http://brenda-connolly.blogspot.com
Warder Revestel
Gone Forever
Join date: 22 Mar 2009
Posts: 162
04-22-2009 21:26
Thank you.

The fight against the hackers will resume tomorrow.

You are such a resident-hero!

EDIT: I was finally able to submit a ticket. The hacker war shall end!! I hope. I wish I could still keep my name, just not being active is all.
_____________________
6/18/2009: It's all over... :(
Blog: http://flamewarden.blogspot.com
From: Warder Revestel
It's all over... :(
eku Zhong
Apocalips = low prims
Join date: 27 May 2008
Posts: 752
04-22-2009 21:55
you should of course also change your password.
Warder Revestel
Gone Forever
Join date: 22 Mar 2009
Posts: 162
04-22-2009 22:29
From: eku Zhong
you should of course also change your password.


did that already but not taking a chance so ill do it again.
_____________________
6/18/2009: It's all over... :(
Blog: http://flamewarden.blogspot.com
From: Warder Revestel
It's all over... :(
Tabliopa Underwood
Registered User
Join date: 6 Aug 2007
Posts: 719
04-22-2009 22:37
Probably be a good idea to disinfect your computer as well. Changing your password not going to help much if you got an active keylogger running that belongs to someone else.
Ava Velde
Registered User
Join date: 17 Jan 2009
Posts: 310
04-23-2009 00:41
From: Warder Revestel
Mentioned above... someone hacked into my account settings and posted it for cancellation. Now it's saying I got till today to resolve this.

EDIT: I wiped out all potential cases and changed password.



Some stories about hacking told here in this forum are just "unbelievable". Glad I can laugh about it.
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