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Land fee??????? |
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Brenda Connolly
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Join date: 10 Jan 2007
Posts: 25,000
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04-10-2008 02:06
Since I am awake at this ungodly hour, I was doing some ebaying and banking and noticed a $5 hit from LL on my bank account. It shows in my account history here as "Land Fee up to 512 m. I'm basic, I don't own Linden Land, I do have space on anestate. Any idea what this is? I don't recall seeing anything on the blog about this.
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Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com |
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Ricky Yates
(searching...)
Join date: 28 Jan 2007
Posts: 809
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04-10-2008 02:28
Sounds very strange. Try contacting billing chat (I do hope they still exist) to ask about this. When I contacted them about some other billing issues they proved very helpful and sorted them out right away.
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Larrie Lane
Registered User
Join date: 9 Feb 2007
Posts: 667
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04-10-2008 02:34
Brenda
just a thought, as the owner of the Cartel group would it have anything to do with that? Edit. But I don't think so now I thought about it so forget that idea. The Group has always had enough tier so can't be that. |
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Brenda Connolly
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Join date: 10 Jan 2007
Posts: 25,000
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04-10-2008 02:40
Brenda just a thought, as the owner of the Cartel group would it have anything to do with that? Hmmmm, maybe. Good Call. I asked here before using support as i wanted the best chance for a timely and correct answer. That may be it. When our Co Owner gets his tail out of bed perhaps he can weigh in. _____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com |
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Max Herzog
Cloudy
Join date: 9 Jul 2006
Posts: 1,073
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04-10-2008 02:49
Hmmmm, maybe. Good Call. I asked here before using support as i wanted the best chance for a timely and correct answer. That may be it. When our Co Owner gets his tail out of bed perhaps he can weigh in. What the hell's he playing at, not being up and about at 5am. Some people! Could it have been a very short period of time with a tier shortfall before the stash was replenished, which then fell foul of LL's bill date? (my attempt at a rational, sensible answer) _____________________
I do not like your tone. It has an ephemeral, whinging aspect.
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Brenda Connolly
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Join date: 10 Jan 2007
Posts: 25,000
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04-10-2008 03:15
What the hell's he playing at, not being up and about at 5am. Some people! Could it have been a very short period of time with a tier shortfall before the stash was replenished, which then fell foul of LL's bill date? (my attempt at a rational, sensible answer) _____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com |
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Larrie Lane
Registered User
Join date: 9 Feb 2007
Posts: 667
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04-10-2008 03:24
Another good theory. Brenda, as you may recollect I was the groups buffer up until 2 weeks ago. Prior to my withdrawing I had several discussion with Chris so that donations could be found prior to my withdrawal. When I finally withdrew the group had plenty of tier donated so I don't understand how there could of been any shortfall. If there was a shortfall due to my withdrawing then I would feel somewhat responsible and would be happy to give you the US$5.00 you've been charged. |
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Brenda Connolly
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Join date: 10 Jan 2007
Posts: 25,000
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04-10-2008 03:31
Brenda, as you may recollect I was the groups buffer up until 2 weeks ago. Prior to my withdrawing I had several discussion with Chris so that donations could be found prior to my withdrawal. When I finally withdrew the group had plenty of tier donated so I don't understand how there could of been any shortfall. If there was a shortfall due to my withdrawing then I would feel somewhat responsible and would be happy to give you the US$5.00 you've been charged. If that was the cause, don't worry about it. I downgraded and my tier was lost as well, so I'd call it a wash. I'm not concerned about the money. I just am leery of another New Policy, that the Providers have conveniently forgotten to announce as they seperate us from our Quatloos. _____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com |
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Qie Niangao
Coin-operated
Join date: 24 May 2006
Posts: 7,138
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04-10-2008 05:57
Sounds like a billing mistake to me. It looks suspiciously like the fee a premium would pay to up tier from the "bonus" 512 to 1024. If you had tier donated to a group, one might imagine that they'd bill this, but I checked and at least for the Forum Cartel, you don't. And I'm pretty darn sure that Larry is correct and there was always a tier buffer in that group anyway. So, I'm thinking SLAFU®.
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Brenda Connolly
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Join date: 10 Jan 2007
Posts: 25,000
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04-10-2008 06:07
Sounds like a billing mistake to me. It looks suspiciously like the fee a premium would pay to up tier from the "bonus" 512 to 1024. It says Land Fee UP TO 512 though........ *sighs* I guess I will have to work up the fortitude to deal with CS. ![]() _____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com |
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Kitty Barnett
Registered User
Join date: 10 May 2006
Posts: 5,586
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04-10-2008 06:13
Did you check your "Land Holdings" on the account page?
![]() https://secondlife.com/account/ When my alt downgraded from premium to basic it glitched and each month it ended up with 512m² of "peak usage". The land holdings looked like this: Allowed holdings: 0 square meters Current holdings: 0 square meters Available for purchase: 0 square meters Peak square meter usage: 512 square meters Total monthly cost: US$5.00* (If you only just downgraded and owned 512m² + 512m², tier is paid for the previous month in case you missed that ) |
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Brenda Connolly
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Join date: 10 Jan 2007
Posts: 25,000
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04-10-2008 06:28
Did you check your "Land Holdings" on the account page? ![]() https://secondlife.com/account/ When my alt downgraded from premium to basic it glitched and each month it ended up with 512m² of "peak usage". The land holdings looked like this: If it's the same thing, you may need a premium to help you with the support ticket. All my alt's tickets were always closed without resolution (basics can't pay tier) and I had to put in tickets under my main to get any attention. (If you only just downgraded and owned 512m² + 512m², tier is paid for the previous month in case you missed that )I didn't own any mainland when I downgraded. From my account. Land Holdings Allowed holdings: 0 square meters Upgrade to Premium to get land! Current holdings: 0 square meters Available for purchase: 0 square meters Peak square meter usage: 0 square meters Total monthly cost: US$0.00 Next bill date: Monday And this in transaction history: Time Note Amount Ending Balance 2008-04-05 23:54:46 Customer Payment ($5.00) 2008-04-05 22:07:27 Land Fee (up to 512 meters): $5 I will avail myself of the support available for my membership level. If that fails, I will dispute the charge through my bank, and make my account NPOIF. I shouldn't have to ask someone else to speak on my behalf.I'm pefectly OK with limited service for free accounts, but now they are taking my money without justification. Even though it is only $5, by virtue of LL taking my money, I am now a Customer. I'm seen enough of LL's Mickey Mouse Lemonade Stand Business Practices. Trout, rev up the BiPlane. We may be headed for litigation.....Give me Lindens or give me death! _____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com |
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Max Herzog
Cloudy
Join date: 9 Jul 2006
Posts: 1,073
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04-10-2008 06:58
I'm seen enough of LL's Mickey Mouse Lemonade Stand Business Practices. Trout, rev up the BiPlane. We may be headed for litigation.....Give me Lindens or give me death! My Memphis Belle with multiple (working) machine gun turrets would do the trick more comprehensively, I feel. You could even operate one of the turrets yourself, for that additional "Take that, you sorry bastards" feeling. _____________________
I do not like your tone. It has an ephemeral, whinging aspect.
Gratuitous Flickrage http://www.flickr.com/photos/24213150@N04 |
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Damien1 Thorne
Registered User
Join date: 26 Aug 2007
Posts: 4,877
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04-10-2008 07:15
My Memphis Belle with multiple (working) machine gun turrets would do the trick more comprehensively, I feel. You could even operate one of the turrets yourself, for that additional "Take that, you sorry bastards" feeling. I have a P51 available for fighter escort. |
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Chris Norse
Loud Arrogant Redneck
Join date: 1 Oct 2006
Posts: 5,735
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04-10-2008 07:22
Actually, I was awake between 2am and 4 am CST. But instead of logging on, I read a trashy horror novel.
It should not have been the Cartel land. We never had a shortfall. Anyway, the shortfall we were looking at would have been more than 512. But the group stepped up and rebuilt the reserve. It does sound like a billing glitch. One of Trout's legal letters should clear everything up. _____________________
I'm going to pick a fight
William Wallace, Braveheart “Rules are mostly made to be broken and are too often for the lazy to hide behind” Douglas MacArthur FULL |
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Brenda Connolly
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Join date: 10 Jan 2007
Posts: 25,000
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04-10-2008 07:28
My Memphis Belle with multiple (working) machine gun turrets would do the trick more comprehensively, I feel. You could even operate one of the turrets yourself, for that additional "Take that, you sorry bastards" feeling. Hmmm, I'll keep that in mind, but it may be a bit overkill for just 5 bucks. I have a nice quiet little OH-6, that is perfect for these sorts of missions. I can sneak up on them during an office hour and let the miniguns do the talking. ![]() _____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com |
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Max Herzog
Cloudy
Join date: 9 Jul 2006
Posts: 1,073
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04-10-2008 07:34
Hmmm, I'll keep that in mind, but it may be a bit overkill for just 5 bucks. I have a nice quiet little OH-6, that is perfect for these sorts of missions. I can sneak up on them during an office hour and let the miniguns do the talking. ![]() Suit yourself. A vast theatre of war would be my preference, however small the issue. Maximum belligerence for dramatic effect. _____________________
I do not like your tone. It has an ephemeral, whinging aspect.
Gratuitous Flickrage http://www.flickr.com/photos/24213150@N04 |
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Brenda Connolly
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Join date: 10 Jan 2007
Posts: 25,000
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04-10-2008 08:02
Suit yourself. A vast theatre of war would be my preference, however small the issue. Maximum belligerence for dramatic effect. I want to minimize collateral damage at this point, I'm thinking of teh chidrenz. However, I'm not afraid to escalate if need be. _____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com |
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Chris Norse
Loud Arrogant Redneck
Join date: 1 Oct 2006
Posts: 5,735
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04-10-2008 08:04
Carpet bombing San Francisco would be a bad thing?
_____________________
I'm going to pick a fight
William Wallace, Braveheart “Rules are mostly made to be broken and are too often for the lazy to hide behind” Douglas MacArthur FULL |
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Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
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04-10-2008 08:04
Unless you contribute tier to the group land there shouldn't be any land fees associated with being in a group ...
Even as the owner. |
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Brenda Connolly
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Join date: 10 Jan 2007
Posts: 25,000
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04-10-2008 08:05
Carpet bombing San Francisco would be a bad thing? _____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com |
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Alt Aabye
Confused as always
Join date: 23 Apr 2007
Posts: 253
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04-10-2008 08:26
2008-04-05 22:07:27 Land Fee (up to 512 meters): $5 It looks like the system thinks you own or donated a total of 1024m which minus your 512 bonus equals to the $5 tier level. Checking my old payment records, that is exactly the message I used to get. ![]() _____________________
" If at first you don't succeed, destroy all evidence that you even tried "
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Brenda Connolly
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Join date: 10 Jan 2007
Posts: 25,000
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04-10-2008 08:39
It looks like the system thinks you own or donated a total of 1024m which minus your 512 bonus equals to the $5 tier level. Checking my old payment records, that is exactly the message I used to get. ![]() He he. So in essence, instead of recognizing the 512 I am no longer donating, the system now thinks I'm donating twice as much. Maybe I'll just let it go, change the payment info, and see if they try to collect next month on land I don't own. _____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com |
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Alt Aabye
Confused as always
Join date: 23 Apr 2007
Posts: 253
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04-10-2008 08:47
He he. So in essence, instead of recognizing the 512 I am no longer donating, the system now thinks I'm donating twice as much. Maybe I'll just let it go, change the payment info, and see if they try to collect next month on land I don't own. Perhaps. Just better hope that the system does not charge you for 2048m next month ![]() _____________________
" If at first you don't succeed, destroy all evidence that you even tried "
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Raymond Figtree
Gone, avi, gone
Join date: 17 May 2006
Posts: 6,256
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04-10-2008 08:53
It sound like a bug. Or maybe they are doing this to various accounts hoping you don't notice to make up for the shortfall since Islands are now cheaper.
This could also be a fee that they are charging you for embracing change. _____________________
Read or listen to some Eckhart Tolle. You won't regret it.
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